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TietoEnator 30.October 2008 Svein Atle Hagaseth Sales Director TietoEnator Corporation Processing & Network [email_address]
TietoEnator Overview . Banking and insurance Headquartered in Europe and  operating in close to 30 countries. TietoEnator holds a leading position as a  full-scale IT services and solutions provider in  its home market in the Nordic countries and  the Baltic Rim. Net sales over €1.7 billion in 2007 17,000 employees Founded in 1968 40 years of IT industry  experience Listed in Helsinki and  Stockholm Exchanges
TietoEnator, on of the Global 100 List . – the most Sustainable Corporations in the World   ,[object Object],[object Object],[object Object]
Version 1.1 PN/PDMA Edition 3 Page  TietoEnator offerings A unique combination of  high value-added  solutions and partnership services – all based on deep industry expertise
Version 1.1 PN/PDMA Edition 3 Page  Three pillars of ICT Operations Management ,[object Object],[object Object],[object Object],[object Object],Service  governance Transition and transformation Key offering
Version 1.1 CA000012 PN/PDMA Edition 5 Page  Infrastructure services Business application services Digitalised business services TietoEnators services - a breakdown of TietoEnator’s offering for Infrastructure services Consolidation Consolidation and  optimisation services
Page  Application Service Management Services ASM Governance ASM Governance Transition ASM E2E Integration Continuous System Improvement Operation and Support System Renewal
Page  ,[object Object],TietoEnator ASM Value Proposition ,[object Object],[object Object],[object Object],[object Object],We will...
Service governance A governance model which improves  service value , manages the  service lifecycle  and  service performance ,  costs  and  quality Leadership team Delivery team Management team TE Service Governance model Service Governance organisation Strategic governance Improving value Tactical governance Ensuring performance Operational governance Optimising operations ITIL SVA SLA
Page  Strategic level Enterprise Architecture Business processes Investment areas Strategic level SPOC Tactical level Contract fulfilment ASM planning Service level management Management level SPOC Operational level Development Deployment Operation Operational level SPOC idea filter investment filter TE-ASM process application delivery SPOC support business strategy ideas investments decisions improvement action optimisation ASM Governance Model  -  with continuous  improvement  approach service performance application evolution
Global delivery with a local influence . ,[object Object],[object Object],Service Governance 1.   Standard services  available globally through Service Catalogue 2 .  Cost efficiency Offshore operations included in delivery chain 3.   Local freedom  to activate services, based on real business needs

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Tieto Enator

  • 1. TietoEnator 30.October 2008 Svein Atle Hagaseth Sales Director TietoEnator Corporation Processing & Network [email_address]
  • 2. TietoEnator Overview . Banking and insurance Headquartered in Europe and operating in close to 30 countries. TietoEnator holds a leading position as a full-scale IT services and solutions provider in its home market in the Nordic countries and the Baltic Rim. Net sales over €1.7 billion in 2007 17,000 employees Founded in 1968 40 years of IT industry experience Listed in Helsinki and Stockholm Exchanges
  • 3.
  • 4. Version 1.1 PN/PDMA Edition 3 Page TietoEnator offerings A unique combination of high value-added solutions and partnership services – all based on deep industry expertise
  • 5.
  • 6. Version 1.1 CA000012 PN/PDMA Edition 5 Page Infrastructure services Business application services Digitalised business services TietoEnators services - a breakdown of TietoEnator’s offering for Infrastructure services Consolidation Consolidation and optimisation services
  • 7. Page Application Service Management Services ASM Governance ASM Governance Transition ASM E2E Integration Continuous System Improvement Operation and Support System Renewal
  • 8.
  • 9. Service governance A governance model which improves service value , manages the service lifecycle and service performance , costs and quality Leadership team Delivery team Management team TE Service Governance model Service Governance organisation Strategic governance Improving value Tactical governance Ensuring performance Operational governance Optimising operations ITIL SVA SLA
  • 10. Page Strategic level Enterprise Architecture Business processes Investment areas Strategic level SPOC Tactical level Contract fulfilment ASM planning Service level management Management level SPOC Operational level Development Deployment Operation Operational level SPOC idea filter investment filter TE-ASM process application delivery SPOC support business strategy ideas investments decisions improvement action optimisation ASM Governance Model - with continuous improvement approach service performance application evolution
  • 11.