This presentation was part of a joint Nokia-Aalto workshop in order to improve the idea management and innovation processes at Nokia Salo

1. 30.08.11 Aalto/GSOM Block Seminar - Nokia Case 1 CEMS Block Seminar Innovate@Salo Group 1 Jenna Hakkarainen, Sven Ahrens Thomas Henry, Jan Kešelak

3. Low ideator involvement/“Black box”

4. Low implementation ratio (1%)

5. Slow process (up to 3 years)

6. Partial specialists

9. Offer 100% ideator involvement

10. Increase implementation ratio to 10%

11. Speed up “T2D” to 1 week for critical and 1 month for non-critical ideas

12. Guarantee 100% impartial assessment

14. “Idea corners”/garage

15. Annual awards for teams/individuals with more than €1m in 3 years (cost/add. revenue)

16. E.g. trip to research labsNo immediate monetary incentives

18. Process related

19. Product related

20. Unrelated

21. Cost/ValueCategory Green Category Yellow Category Red

22. We propose a streamlined idea suggestion process 30.08.11 Aalto/GSOM Block Seminar - Nokia Case 7 2 Idea(tor) Automated screening Category Green Human screening 1-2 FTE Immediate handling of idea 1 FTE Yes No Yes No Budget and HR allocation, inclusion of ideator Case-by-case sorting Category Red Category Yellow Action within 24 hours Action within 1 month Yes No Yes No Budget and HR allocation, inclusion of ideator Budget and HR allocation, inclusion of ideator

23. Bias is prevented through a cross-functional assessment board 30.08.11 Aalto/GSOM Block Seminar - Nokia Case 8 2 Continuous improvement specialists 1 Marketing/Sales 2 Area specialists 3 Ideator 0 Non-involved assessors 4 Open innovators (externals) 5 Plant management 6 Case-by-case sorting Category Red Category Yellow Action within 24 hours Action within 1 month Yes No Yes No Budget and HR allocation, inclusion of ideator Budget and HR allocation, inclusion of ideator

25. Offer 100% ideator involvement

26. Increase implementation ratio to 10%

27. Speed up “T2D” to 1 week for critical and 1 month for non-critical ideas

28. Guarantee 100% impartial assessment

29. Increase motivation along several dimensions