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MGT 540 Managing Tech Course
- 1. MGT 540 Managing Technology For Organizations March 24, 2011 Nicholas Davis
- 2. Introduction MGT 540 – Managing Technology For Organizations • Nicholas (Nick) Davis • MBA, Information Systems, 1998 • IS security focus, member of FBI Infragard, CISSP • Work: Berbee, Rayovac, AmFam, UW • Consulting: CUNA, Epicentre, Casimir Jones • Teaching: UW, MATC, Cardinal Stritch • Tel. 608-347-2486 Email: cow@chartermi.net
- 3. Course Objectives MGT 540 – Managing Technology For Organizations • Assess the significance of IT in managing the enterprise • Evaluate the role of IT management in decision making • Describe how IT supports E-Commerce • Discuss ethical and social issues related to IT in business
- 4. Course Objectives MGT 540 – Managing Technology For Organizations • Evaluate how IT infrastructure, platform, databases and communication networks facilitate business processes • Assess the opportunities wireless technology presents • Analyze the challenges and opportunities presented by the need to secure and control IT technologies
- 5. Course Objectives MGT 540 – Managing Technology For Organizations • Discuss IT applications and methods of integrating those applications into business processes • Describe the function of knowledge management systems in an organization • Explain how to build and redesign IT systems as a way to support business processes • Evaluate the role of IT in improving a company’s decision making process
- 6. Course Objectives MGT 540 – Managing Technology For Organizations • Evaluate how IT infrastructure, platform, databases and communication networks facilitate business processes • Assess the opportunities wireless technology presents • Analyze the challenges and opportunities presented by the need to secure and control IT technologies
- 7. Franciscan Values MGT 540 – Managing Technology For Organizations Creating a Caring Community Showing Compassion Reverencing All of Creation Making Peace
- 8. Grading Criteria MGT 540 – Managing Technology For Organizations Individual: Discussion questions 25% Chapter case studies 20% Project Team: Team project exercises 15% Chapter case studies 15% International case study paper 15% International case study presentation 10% Total 100%
- 9. Textbook MGT 540 – Managing Technology For Organizations Management Information Systems Managing the Digital Firm
- 10. Project Teams MGT 540 – Managing Technology For Organizations • Provide a source for mutual support • Help students learn from the professional expertise of their peers • Allow students to cover more content in a limited time • Help individuals develop conflict resolution skills
- 11. Learning Session One MGT 540 – Managing Technology For Organizations • Assess the significance of IT in managing an enterprise • Explain the primary challenges and opportunities of using IT • Evaluate the role of IT management in decision making • Describe the different types and functions of systems • Discuss how IT affects businesses and decision making
- 12. Assignments Due Today MGT 540 – Managing Technology For Organizations • Read chapters 1-3 in the text • Submit a 2-3 page paper that answers the discussion questions at the end of chapters 1-3
- 13. Activity One MGT 540 – Managing Technology For Organizations • Welcome and introductions • Syllabus supplement • Tell us about yourselves • Work background, familiarity with IT, Favourite food • Tell us three things about yourself, two of which are true and one of which is false
- 14. Activity Two MGT 540 – Managing Technology For Organizations • Syllabus review • Introductory notes • Assignment overview • Grading criteria • Clarification
- 15. Activity Three MGT 540 – Managing Technology For Organizations Agenda: IT management, Decision making with IT
- 16. Activity Four MGT 540 – Managing Technology For Organizations • The importance of Information Systems • Human Resources • Marketing/Sales • Finance • Accounting • Operations
- 17. Activity Four MGT 540 – Managing Technology For Organizations • Virtual Meetings: Smart Management • Pages 10-11
- 18. Activity Four MGT 540 – Managing Technology For Organizations • UPS Competes Globally With Information Technology • Page 23
- 19. Activity Four MGT 540 – Managing Technology For Organizations • Your company • How have roles and responsibilities in the IT area changed over the past five to ten years?
- 20. Activity Four MGT 540 – Managing Technology For Organizations • Write short paper (2 paragraphs) • What is the relationship between IT and decision making in your company? • How does technology facilitate management in a contemporary firm?
- 21. Activity Five MGT 540 – Managing Technology For Organizations • Group assignment • Evaluate the role of Information Systems in contemporary business • How and why has IT become essential for adapting to change • How IT facilitates global communication • Describe knowledge based products and services • How IT makes business more flexible
- 22. Activity Six MGT 540 – Managing Technology For Organizations • Challenges/threats faced by: • Information Systems in contemporary business • Pace of change of IT systems • Modern communication needs/methods • Knowledge based products and services • Making the business more flexible
- 23. Activity Seven MGT 540 – Managing Technology For Organizations • Class discussion • Which IT functions contribute most to helping an organization gain competitive advantage? • Justify your responses
- 24. Activity Eight MGT 540 – Managing Technology For Organizations • Identify the major types of systems in organizations • Compare and contrast these systems • How does each contribute to the business processes
- 25. Activity Nine MGT 540 – Managing Technology For Organizations • Collaboration and Teamwork: • Identifying Management Decisions and Systems (page 71) • Report of your discussions to the class
- 26. Activity Ten MGT 540 – Managing Technology For Organizations • Do you have questions about IT as a strategic partner in the organization • Strategic management within the IT group itself. Applications vs. Systems Support, HR Systems, Database Systems, Employee Facing vs. External Facing systems. How is responsibility assigned? • Why is it so important that IT functions are done strategically as opposed to tactically?
- 27. Activity Eleven MGT 540 – Managing Technology For Organizations • Discussion • How do you measure the effectiveness of IT as it relates to management decision making? • Opportunities and challenges posed by IT strategies
- 28. Activity Twelve MGT 540 – Managing Technology For Organizations • Form Project Teams • 3 or 4 people per team • Select International Case Study • 10-12 page paper • 15 minute oral presentation
- 29. Activity Thirteen MGT 540 – Managing Technology For Organizations • Form groups • Discuss: JetBlue Hits Turbulence • Pages 72-75 • DO NOT complete the case • Determine the STEPS you would take to complete the case. Share with the class
- 30. Activity Fourteen MGT 540 – Managing Technology For Organizations • Form groups • Analyze Collaboration and Teamwork: Identifying Opportunities for Strategic Information Systems • Page 116 • Answer questions at end of case • Share with the class
- 31. Activity Fifteen MGT 540 – Managing Technology For Organizations • Split into three groups • Discuss the responses to the questions which are due today • Each group will prepare a paper which addresses the questions in one of the chapters 1, 2, or 3
- 32. Activity Sixteen MGT 540 – Managing Technology For Organizations • What did you like about today’s learning session? • What do you think could be improved for the next learning session?
- 33. Activity Seventeen MGT 540 – Managing Technology For Organizations • Due next week: Individual • Read chapters 4, 5 and 10 • Submit a typed 2-3 page paper which answers the discussion questions at the end of chapters 4, 5 and 10 • Submit a typed 3-5 page paper which answers the questions for the Facebook’s Dilemma case, pages 406-409
- 34. Activity Seventeen MGT 540 – Managing Technology For Organizations • Due next week: Project Teams • Hand in a 3-5 page paper which analyzes: • Performing a competitive analysis of E-Commerce Sites, page 405 • Developing a corporate ethics code, page 155 • Evaluating server operating systems, page 201 • Hand in a 3-5 page paper which addresses the questions on page 158, for the case “Should Google Organize Your Medical Records?”
- 35. Drive Carefully MGT 540 – Managing Technology For Organizations • Nicholas Davis • Tel: 608-347-2486 • Email: cow@chartermi.net
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