1. People and Organization
Topic 14: Human Resource Policies and
Practice
Prepared by : Haziqah binti Mohamad Kamarulzaman
HNDBM 11/02/Group 1
2. What problems, if any,
can you see developing as
a result of using 360-
degree evaluations?
3. What is 360-degree
evaluations?
• 360-Degree evaluations is a system
or process in which employees receive
confidential, nameless feedback from
the people who work around them.
4. FUNCTIONS OF 360-DEGREE EVALUATIONS
• Managers and leaders within organizations use 360
feedback surveys to get a better understanding of their
strengths and weaknesses.
• The 360 feedback system automatically tabulates the
results and presents them in a format that helps the
feedback recipient create a development plan.
• 360 Feedback can also be a useful development tool for
people who are not in a management role.
5. PROBLEMS OF USING 360-DEGREE
EVALUATIONS
Insufficient Information: Since 360
degree feedback processes are
currently usually nameless, people
receiving feedback have no option if
they want to further understand the
feedback.
6. Problems of using 360-degree
Evaluations
Rater Inexperience and Ineffectiveness: people
receiving feedback and people providing
feedback, there are numerous ways raters go
wrong.
Design Process Downfalls: the achievement of
360 degree feedback should follow effective
change management guidelines.
7. Problems of using 360-degree
Evaluations
Exceptional Expectations for the Process: 360
degree feedback is not the same as a
performance management system. It is merely a
part of the feedback and development that a
performance management system offers within
an organization.
8. Problems of using 360-degree
Evaluations
Paperwork/Computer Data Entry Overload:
Traditional evaluations required two people and one
form. Multi-rater feedback ups the sheer number of
people participating in the process and the consequent
organization time invested.
Failure to Connect the Process: For a 360 feedback
process to work, it must be connected with the overall
strategic aims of your organization
