3. PROFILE OF SMBs SURVEYED
Howmanyemployeesdoesyour
organizationhaveinalllocations
worldwide?
TypicalSMB founded in1996, has60 employees
Typicalfounder isin early 50’s
Respondent involved inspecifying/managing
allaspects of computing
4. SMB IT CONFIDENCE INDEX
What differentiates a top-tier SMB?
Top-tierSMBs based on IT Confidence
Index have better outcomes
What keeps top-tier SMBs up at night?
How to duplicate the top-tier SMBs’ success
5. IT philosophiesare influenced
by their founder
CHARACTERISTICS OF TOP-TIER SMBs
More likelyto havelargecorporate experience
Experience more likelyto haveeffect on IT
UseITstrategicallytomove businessforward
Investsin high-qualitycomputing infrastructure
6. More likelyto deploy advanced
computing platforms
See advanced initiativesasworth the
risk(36 to 47 pts. higher)
CHARACTERISTICS OF TOP-TIER SMBs
7. OUTCOMES FOR TOP-TIER SMBs
ITmore impactfulon their
core businessobjectives
Theyare more secure
Theyreport a 51 percent lower
annual lossfrom cyberattacks
8. OUTCOMES FOR TOP-TIER SMBs
They better manage computingcomplexity
Easierstorage management
Shorter backup windows
More confidence indisasterpreparedness
Better storage utilizationrates
Their IT budgets are actually slightly lower
(about7percentloweroverall)
9. WHAT KEEPS TOP-TIER SMBs UP AT NIGHT?
BusinessChallenges
Theeconomy
Business uncertainty
Competition
IT Challenges
Security
Disasterpreparedness
Dataprotection
10. THINK LIKE A FOUNDER!
Invest for value, not cost
Use IT strategically to address core business objectives
Keep your IT house in order
