The document summarizes a presentation given by Lauren Friese on student perspectives of campus recruitment. It highlights data showing mismatches between student and employer behaviors, voices concerns directly from students about difficulties finding employment, and calls on employers to expand recruitment efforts outside traditional periods and programs.
4. Who Am I?
• Queen’s economics grad
(2005)
• London School of
Economics
• Efficient school-to-work
transition in the UK –
Lauren Friese used online resources
Founder of TalentEgg.ca • Returned to Canada to
launch TalentEgg in 2008
@LaurenFriese
Student Voice: Campus Recruitment from the Student Perspective
5. What Is TalentEgg?
• At the intersection of
employers and
Generation Y
• Canada's most popular
job site and online
career resource for
Generation Y
• The #1 choice for
employers to
@TalentEgg attract, target and recruit
Canada's top students
and recent graduates
Student Voice: Campus Recruitment from the Student Perspective
6. Generation Y: The Basics
Born between 1982 and
1999, currently ~12-29
Most diverse generation
Hyper-involved in many
activities throughout life
Raised on positivity and
constant feedback by Baby
Boomer parents; reinforced
by teachers, coaches, peers
More exposure to media/ads
than any previous generation
Student Voice: Campus Recruitment from the Student Perspective
7. Generation Y: The Basics
Daily computer and
Internet use since ~1998
Mobile phones and
portable digital music
since 2000s
Digital photography
“Digital Natives” = Complete
Text and instant
digital connectivity since messaging
childhood (not tech experts) Today all of these in one =
smartphones
Student Voice: Campus Recruitment from the Student Perspective
8. Quick Wins For Employers?
1.Open up your hiring for the opportunity to
reach (more?) top students
2.Recruit outside the regular Sept/Jan
periods to attract top (and more) talent
3.Invest in feedback to impress and retain
candidates
4.Improve job descriptions to ease the
process for you and for students
Student Voice: Campus Recruitment from the Student Perspective
9. Students vs. Employers Data
Student Voice: Campus Recruitment from the Student Perspective
10. Students vs. Employers Data
Canada boasts a high youth
underemployment rate of 30%
Student Voice: Campus Recruitment from the Student Perspective
11. Students vs. Employers Data
82% of students are
enrolled in programs Business
18%
that, in our
experience, Other
only 10% of
employers hire
from
Student Voice: Campus Recruitment from the Student Perspective
12. Students vs. Employers Data
• Only 19% of students
said they’ll be searching
for their first post-grad
job in September (the
month that most
companies recruit in) 19%
• Employers who recruit
primarily in September
will miss out on 80% of
the student population September Other
Student Voice: Campus Recruitment from the Student Perspective
13. Students vs. Employers Data
Two thirds of Yes:
students do not 33%
know most No:
employers hire 67%
graduating students
in September
Did you know most employers hire graduating students in September?
Student Voice: Campus Recruitment from the Student Perspective
14. Students vs. Employers Data
• 2/3 students have
attended a career fair Yes, but I
at some point wouldn't
go No, 34%
• only 1/3 found the again, 32
%
experience valuable
enough to want to go
again in the future Yes, and
I would
• 34% have never go
again, 34
attended a career fair %
on campus Have you ever attended a career fair on your campus?
Student Voice: Campus Recruitment from the Student Perspective
15. Students vs. Employers Data
Most common reasons for not
attending:
• No time
• Not interested in employers
attending
• Schedule conflicts
Student Voice: Campus Recruitment from the Student Perspective
16. Students vs. Employers Data
• 42% of students plan 42%
to attend zero info 34%
sessions over the next
year
• 34% of students don’t
even know what an
11%
info session is 8%
5%
• Employers that
participate in info
What's an 0 1 to 5 5 to 10 10+
sessions are reaching info
session?
less than 25% of the
student population How many employer info sessions do you plan to attend over the next year?
Student Voice: Campus Recruitment from the Student Perspective
17. Students vs. Employers Data
Social media:
• Only 9% of students look for career
information and participate in career
discussions on social media websites
such as Facebook and Twitter
Student Voice: Campus Recruitment from the Student Perspective
18. Student Perspective
15% of young Canadians
can’t find work at all
Job hunting is hard.
Students want to be heard.
Student Voice: Campus Recruitment from the Student Perspective
19. Student Voice: The Concept
An online petition that includes
stories, photos, videos and
comments from students and
recent graduates
Student Voice: Campus Recruitment from the Student Perspective
21. Student Voice: The Response
Student Voice started as a campaign to
raise the profile of youth
underemployment – and it has achieved
that – but it has also become:
• a community for frustrated students and
successful recent grads alike
• a resource for employers trying to get a
better understanding of Gen Y
Student Voice: Campus Recruitment from the Student Perspective
22. Student Voice: The Growth
Student Voice: Campus Recruitment from the Student Perspective
23. Why Should You Care?
Student Voice: Campus Recruitment from the Student Perspective
25. Type Of Student
Degree
42% Current Students
58% Recent Graduates
Program
25% Business Students
Current Situation
43% Un- or Under-employed
Student Voice: Campus Recruitment from the Student Perspective
27. Major Themes
1. Recognize my achievements, not my network
2. Recognize my achievements, not my degree
3. Give me feedback
4. Improve job descriptions
5. No experience no work, no work no experience
Student Voice: Campus Recruitment from the Student Perspective
28. Feedback
“The process of applying for real jobs is new to
most students. We want to know how we can
make ourselves more marketable and what we
can do to not be cut in the initial screening.”
Laura Wettstein, BBA Graduate, Mount Royal University
“I find it upsetting when employers won’t even
acknowledge receipt of the application unless
you are contacted for an interview. We spend a
lot of time, money and hard work perfecting
applications, and sometimes I wonder if they
even got it.”
Vicky Tobianah, Graduate, McGill University
Student Voice: Campus Recruitment from the Student Perspective
29. Improve Job Descriptions
“It felt like I was just reading the
same job description over and over
again with the same requirements.
To attract top talent, businesses
need to sell themselves better.”
Vino Jeyapalan, Science
Student, University of Western Ontario
“Each job description sounded like
my dream job. But, when the
employer described the position
during the interview, it sounded
nothing like the posting.”
Justyna Zarzeczny, Communications and
Design Student, U of T Mississauga
Student Voice: Campus Recruitment from the Student Perspective
30. Improve Job Descriptions
Which factors are most important to students and
recent grads when they’re searching for jobs?
35%
24% 25%
11%
4%
2%
Good salary Job training Work flexibility Work culture Opportunities Other
and support for
advancement
Student Voice: Campus Recruitment from the Student Perspective
31. No Experience <> No Work
“Experience is important, but
so is my education. If I have
just left university, how could I
have 3 years of experience?”
Gabrielle Ried, Graduate, Mount
“I recommend to specifically Allison University
label job postings on whether
relevant experience is “No experience, no job. No
needed, and whether entry- job, no experience. Employers –
level is truly what you’re I have to start somewhere!”
looking for.”
Fauzia Hemani, Graduate, University of
Alanna Carlson, Student, Toronto
University of Saskatchewan
Student Voice: Campus Recruitment from the Student Perspective
32. Business Vs. The Rest
Business students Non-business
(25%) students (75%)
• Employers also need to • Don’t just hire business
make a good impression students!
• Make sure job postings • Expand your recruitment
are accurate and specific models. Don’t use key-
• Value your interns as word criteria and look
long-term assets. We beyond grades/degree
aren’t recyclable. titles.
• Hire more students.
Student Voice: Campus Recruitment from the Student Perspective
33. Poignant Voices
Tyler and Anna on discriminatory interview practices
“Most of the questions were designed
to test business acumen and broad
problem solving skills that could easily
be honed after a few years of
commerce study. But for me, a film
student, they seemed alien.”
Tyler Turnbull, Graduate, Queen’s University
Student Voice: Campus Recruitment from the Student Perspective
34. Poignant Voices
Ishpreet on the difficulties international students face
“International students leave their
homes to find better opportunities and
lead better lives, yet they still struggle.
Break out of your typical hiring routine
and try something (or someone)
different!”
Ishpreet Minhas, Graduate, Dalhousie University
Student Voice: Campus Recruitment from the Student Perspective
35. Poignant Voices
Kate on the gap between small schools and big jobs
“Small changes, such as assigning
recruiters to given regions and using
technology like Skype for interviews, can
make a huge difference. These
adjustments make the recruitment
process less location-specific and less
intimidating.”
Kate MacKenzie, Student, Acadia University
Student Voice: Campus Recruitment from the Student Perspective
36. Poignant Voices
Carolyn on how interns are not recyclable
“Employers should include interns and
students in their teams for the long-run.
Nothing is more frustrating than putting in
long hours and good ideas, and your
employer refusing to see you as a long-
term member of the team”
Carolyn Mann, Student, University of British Columbia
Student Voice: Campus Recruitment from the Student Perspective
37. Career Centre/
Employer Voices
Student Voice: Campus Recruitment from the Student Perspective
38. Employer Voices
Employers have been reading Student Voice and want to add
their voices to help students and recent graduates
“As
employers, we
have a duty to be
available to Lisa
Kramer, Canada
students. We Campus
have to make Recruiting
Lead, Accenture
sure that we’re “A challenge we face is that
out on campus – students don’t always understand
Nancy not just in the what consulting is or how their
Moulday, Manager
Recruitment, TD
fall, but that we degrees and experiences position
Business Banking should be looking them for careers in management or
at a year round technology consulting.”
approach.”
Student Voice: Campus Recruitment from the Student Perspective
39. Career Centre Voices
“Every year, strong candidates
miss fall recruitment
because, even though career
centres try to prepare
them, students are more focused
on their studies and extracurricular
activities than finding a job for 8
months down the road.”
Kathleen McConnell, Haskayne School of
Business Career Centre, University of Calgary
Student Voice: Campus Recruitment from the Student Perspective
40. Quick Wins For Employers?
1. Open up your hiring for the opportunity to
reach the 82% of students not currently
enrolled in Business programs
2. Recruit outside the regular Sept/Jan periods to
attract top (and more) talent
3. Invest in Feedback to impress and retain
candidates
4. Improve job descriptions to set up student
expectations
Student Voice: Campus Recruitment from the Student Perspective
41. Find Student Voice
STUDENT
VOICE
www.TalentEgg.ca/StudentVoice
Student Voice: Campus Recruitment from the Student Perspective
The goal of today is to tell you about student voice and why its important, share with you the results, and then discuss implications and perhaps even some quick wins that you can take away. MY GOALSTo give you a good understanding of how students are feeling on campus – not to tell you how to do this, how to do that, but rather, to show how what you do is perceived.WHAT ARE YOUR GOALS
1 – and make sure your hiring practices (aka interviews) don’t discriminate. Then train internally.2 – the easiest one by far – make sure you are reaching students throughout university/college3 – only 2 people said Social Media. But over 10% mentioned feedback. THINK ABOUT THIS!4 – another very quick win is to make job descriptions more appealing.There are implications for career centres, employers, and government too
We’ve been shouting about the problems in the campus recruitment system for a long time. But we thought it was time to give students a stand. We knew they were frsutrated – and they should be:Also – there are so many misconceptions between employers and students, based on our surveys. i.e. employers investing in social media, students don’t’ know they want it
According to a study of 17 countries that fall under the Organization for Economic Cooperation and Development (OECD), Canada boasts one of the highest rates of youth underemployment. Almost one third of employed Canadian youth feel they are overqualified for their jobs. Underemployment= the employment of workers with high skill levels in low-wage jobs that do not require such abilities, for example a trained medical doctor who works as a taxi driver.
Numbers taken from Stats Can, 2008/2009 study that examined university enrolment by degree. 18% of students study business (the degree that employers look for), and 82% study something else (arts, humanities, science, math, etc.). That means that 82% of the Canadian university student population is pursuing a degree that may leave them unemployed or underemployed after graduating.
Based on a recent poll (of 503 students) on the TalentEgg website. That means that companies are missing out on 81% of the student population. *The most popular answer was “When I finish my classes in April” (37%)*
TalentEgg poll Sept 2011 – 704 respondents
TalentEgg poll, May 2011 – 312 respondents
TalentEgg poll July 2011, 266 respondents
That 3rd party survey we did – 1500+ respondents
Our youth unemployment rate is disappointing, with 14.6% of Canadians between the ages of 15 and 24 unable to find work at all. (statscan)Ask audience – career centres, employers – can they relate??Discuss story about how you came up with the idea, sent out an email, and within an hour had ten, thoughtful, constructive stories from students. Aka, students wanted to be heard but a platform didn’t exist. How this fits into TalentEgg.ca
Each entry discusses that student’s particular experiences with finding (or not finding) a job, including their recommendations for students in similar situations and ideas as to how employers could improve the recruitment process and make it easier for both parties.
Screen shot
March 1st- The idea, the initial email and quick response from students. Publishing a story a day. April 1st- Major publicity, both students, career centres and the media are interested in the cause. Published over 30 stories at this point.
April 4- Partnership with the Metro. Published our first story. Today (October 21st)- Published over 100 student stories and 7 employer/career centre/expert responses
Ask them.What employers think is important and what students think is important are very differentIf you don’t care, your competitors willBaby boom retirement
Vicky Tobianah (continued)- “I once applied for a job, which I did not get, but I received a very nice response, offering to even give some feedback on my application. This helped immensely and I really appreciated the time they put in letting me know how I could improve in the future.”FEEDBACkIn the applicationAnd in the process
Justyna (continued)- In addition to misleading description of the position, I found that employers mislead students in believing that the compensation is competitive when in reality its an unpaid position. I would suggest to employers to be accurate in their description and include the actual compensation and duration.Make them more excitingAND Make them accurate – set expectations up front!
This is what you should feature in your recruitment materials, especially job postingsTalentEgg poll, October 2011 – 703 respondents
I have been plagued with the “I need experience but nobody will give it to me” curse for a long time.Until one company is willing to take a chance on you and give you an entry-level position, the job or internship hunt can be tiresome. - Alanna Glass live in a small city and find it difficult to find meaningful work experience. I don’t know how many times I’ve heard, “You don’t have enough experience,” and wanted to scream back, “Well how do you think I am going to get the experience?”I hope employers will eventually realize how ridiculous this is.Carolynn mann LABELLING JOB DESCRIPTIONS
Business students in general had a slightly more positive tone because it appeared that they were more accustomed to the job application process (and had found ways around it ie. Applying to smaller companies, using their network or creating a network)
Tyler Turnbull (rest of quote)= “...As a result, I tried to steer interviews around the intangible skills that (I thought) I had: leadership, full-time employment through school, proven record of hard work, public speaking, etc. Some found this a strong asset while others – despite earlier talks on the importance of diversity – wanted one type of candidate. Despite some of these experiences being quite frustrating, they were also rewarding because I quickly found out the type of companies that I didn’t want to work for. It also helped me discover the ones that I thought would be excellent and focused me on understanding how to improve my skills to get an opportunity to work there.”**Anna, Deloitte story**
Ishpreet- “I am an international student who recently graduated from Dalhousie University’s electrical engineering program and I am having great difficulty finding an entry-level job. Although the job market may still be recovering from the recession, I even had difficulty finding co-op internships.” *Then quote on slide.*
Kate- “When I’m applying for a job in Toronto from my residence room at Acadia University in Wolfville, NS (you haven’t heard of Wolfville?!), I can’t help but feel like there’s a giant wall between myself and the employer. And, if they’re thinking the same thing—who is Kate Mackenzie, what is Acadia, and where the heck is Wolfville, Nova Scotia—then it seems likely that my application may come second to a student from a more familiar school. By including students from many different schools and locations, organizations will only benefit from the increased diversity and perspective.”
Carolyn (continued)- “I understand that interns cannot always be long-term employees. However, employers should recognize that every new hire has the potential for long-term employment if they prove they’re valuable. Students and recent grads have a different view of the world and bring completely different ideas to the table. Allow them to be a part of your team, and you’ll surely benefit.”There are so many stories – i can’t possibly capture them all here. So I would encourage youvisit and read one or two a day. They are a great way to keep your eye on what’s really happening on campus.
Share recruitment activities, address some of the misconceptions students bring up in their posts and give advice to help you develop better applicants. We’re accepting Employer Voices!
Currently have career centre voices from University of Calgary, UBC, Brock University, York University. Kathleen (continued)- “I would therefore like to encourage employers to consider the recruitment cycle from the student perspective. Many organizations run the risk of missing out on excellent candidates due to inflexible recruiting schedules. The best way to combat this is to make sure you are recruiting and engaging with students year round.”Lisa – Brock - We would also like employers to note that students operate on a different schedule and many do not think ahead when it comes to employment.When most employers try to recruit students in the fall, we feel there is a disconnection with students because they are not prepared (or thinking) that far ahead. Most of today’s students are so involved in school, work, volunteer activities that they are focused on the now….not the later.
1 – and make sure your hiring practices (aka interviews) don’t discriminate. Then train internally.2 – the easiest one by far – make sure you are reaching students throughout university/college3 – only 2 people said Social Media. But over 10% mentioned feedback. THINK ABOUT THIS!4 – another very quick win is to make job descriptions more appealing.There are implications for career centres, employers, and government too
Screen shot – find it under resources and also “Share your story” the newests student voice stories are also listed on the hp and we’re developing new ways to better feature them on TalentEgg because we think they’re important resources.