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Creating and running a
      campaign
        Tamsin Hemingray
   Consultant Content Strategist
Having a social media plan and the
tools to publish and analyse your
efforts are essential to begin with, but
what happens next? This talk will focus
on creating the content that drives
your businesses’ campaigns.

                (c)Tamsin Hemingray 2011
Five things to remember
• It’s a marathon not a sprint
• Content is everywhere
• You must have a plan
• You need the right people to create and
  manage content
• Content needs to be where the people are



                  (c)Tamsin Hemingray 2011
Five questions to tell you how

      • Why?
      • What?
      • When?
      • Who?
      • Where?

           (c)Tamsin Hemingray 2011
IMAGE reproduced via a CC licence, created by Flickr
                           user Mai Le
(c)Tamsin Hemingray 2011
Campaign thinking

                                                   Christmas


Valentine’s Day


                                       Halloween
              Easter   Summer sale
                                     Back to
                                     school                               Benefit




                                                          (c)Tamsin Hemingray 2011
Why?
                           • Conversation in
                             social places
                             never stops
                           • Content
                             production has a
                             lead time
                           • You can only really
                             learn what works
                             by testing and
                             trying
(c)Tamsin Hemingray 2011
Content thinking




 Time              (c)Tamsin Hemingray 2011
Content is everywhere
        (c)Tamsin Hemingray 2011
                                   IMAGE copyright the European Sperm Bank
(c)Tamsin Hemingray 2011
Do a content audit
•   What do you already have?
•   What are you capable of producing?
•   What is missing from your network?
•   What do people want?




                    (c)Tamsin Hemingray 2011
Create the right content

 Blog post      White paper          Ebook                 Video      Newsletter



                                                         Real world
   Game         Competition     Voucher code                          Useful tool
                                                           event


Case study /
 customer          Q&A             Interview               Quiz       Infographic
testimonial


                                                         Research
 Workshop          Map             Checklist                            Advice
                                                         findings

                              (c)Tamsin Hemingray 2011
About the right things
What you     What other
                                            Data     Events
 think       people think



 News           People                      Ideas   Changes



 Trends       Innovation                  History   Problems



  Fun        Entertainment                 Sport     Work

                     (c)Tamsin Hemingray 2011
Content production
  = cake factory
       (c)Tamsin Hemingray 2011
IMAGE reproduced via a CC licence, created by Flickr
                                     user Dave Sandford




You need a plan
          (c)Tamsin Hemingray 2011
What does a content plan look like?



  [It isn’t something that you can
 show on a powerpoint slide . . . ]


              (c)Tamsin Hemingray 2011
Blatant plug


Email me at:
tamsinhemingray@gmail.com
and I can send you a template
content plan
            (c)Tamsin Hemingray 2011
What
                             shapes
                           the plan?


(c)Tamsin Hemingray 2011
What are your ingredients?
• Your business goals
• Your customers’ needs and interests
• Realism – how much time and budget have you
  got?
• Ideas and creativity
• Things you want to test out
• Which networks do you want to be most active
  in?
• What can you create yourself? What can you
  curate from elsewhere?
                   (c)Tamsin Hemingray 2011
Use the Google Insight tool
• To help plan when to talk about things
  http://www.google.com/insights/search/




                  (c)Tamsin Hemingray 2011
Use the Google Keyword tool
• To understand the language that people are
  using to make your content easier to find
 https://adwords.google.com/select/KeywordToolExternal




                      (c)Tamsin Hemingray 2011
Get the right person to do the job
                                          Has KPIs
                                          directly
                                         related to
                                          content
                      Has a great
                                                      Manages the
                       network
                                                         plan
                       already
                                         A Content
                                         Editor and
                                        Community
                                          Manager
                      Isn’t afraid
                                                      Has the time
                        of social
                                                        to do it
                         media

                                         Can write
                                         and edit



             (c)Tamsin Hemingray 2011
Where will you put your content?
Attention does not
flow evenly through
the web




                      (c)Tamsin Hemingray 2011
The M&S Dinosaur
       • In the letter to Bill: 1 person
       • On Bill’s blog: 100s
       • On M&S blog: 1000s
       • On Guardian / Daily Mail:
         10ks
       • On Twitter / Facebook:
         100ks

    (c)Tamsin Hemingray 2011
M&S Facebook page




     (c)Tamsin Hemingray 2011
M&S Twitter feed




    (c)Tamsin Hemingray 2011
M&S Stories blog




    (c)Tamsin Hemingray 2011
Five things to remember
• It’s a marathon not a sprint
• Content is everywhere
• You must have a plan
• You need the right people to create and
  manage content
• Content needs to be where the people are



                  (c)Tamsin Hemingray 2011
Thank you for listening

tamsinhemingray@gmail.com
contentmalcontent.posterous.com




                   (c)Tamsin Hemingray 2011

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Running Effective Social Media Campaigns

  • 1. Creating and running a campaign Tamsin Hemingray Consultant Content Strategist
  • 2. Having a social media plan and the tools to publish and analyse your efforts are essential to begin with, but what happens next? This talk will focus on creating the content that drives your businesses’ campaigns. (c)Tamsin Hemingray 2011
  • 3. Five things to remember • It’s a marathon not a sprint • Content is everywhere • You must have a plan • You need the right people to create and manage content • Content needs to be where the people are (c)Tamsin Hemingray 2011
  • 4. Five questions to tell you how • Why? • What? • When? • Who? • Where? (c)Tamsin Hemingray 2011
  • 5. IMAGE reproduced via a CC licence, created by Flickr user Mai Le (c)Tamsin Hemingray 2011
  • 6. Campaign thinking Christmas Valentine’s Day Halloween Easter Summer sale Back to school Benefit (c)Tamsin Hemingray 2011
  • 7. Why? • Conversation in social places never stops • Content production has a lead time • You can only really learn what works by testing and trying (c)Tamsin Hemingray 2011
  • 8. Content thinking Time (c)Tamsin Hemingray 2011
  • 9. Content is everywhere (c)Tamsin Hemingray 2011 IMAGE copyright the European Sperm Bank
  • 11. Do a content audit • What do you already have? • What are you capable of producing? • What is missing from your network? • What do people want? (c)Tamsin Hemingray 2011
  • 12. Create the right content Blog post White paper Ebook Video Newsletter Real world Game Competition Voucher code Useful tool event Case study / customer Q&A Interview Quiz Infographic testimonial Research Workshop Map Checklist Advice findings (c)Tamsin Hemingray 2011
  • 13. About the right things What you What other Data Events think people think News People Ideas Changes Trends Innovation History Problems Fun Entertainment Sport Work (c)Tamsin Hemingray 2011
  • 14. Content production = cake factory (c)Tamsin Hemingray 2011
  • 15. IMAGE reproduced via a CC licence, created by Flickr user Dave Sandford You need a plan (c)Tamsin Hemingray 2011
  • 16. What does a content plan look like? [It isn’t something that you can show on a powerpoint slide . . . ] (c)Tamsin Hemingray 2011
  • 17. Blatant plug Email me at: tamsinhemingray@gmail.com and I can send you a template content plan (c)Tamsin Hemingray 2011
  • 18. What shapes the plan? (c)Tamsin Hemingray 2011
  • 19. What are your ingredients? • Your business goals • Your customers’ needs and interests • Realism – how much time and budget have you got? • Ideas and creativity • Things you want to test out • Which networks do you want to be most active in? • What can you create yourself? What can you curate from elsewhere? (c)Tamsin Hemingray 2011
  • 20. Use the Google Insight tool • To help plan when to talk about things http://www.google.com/insights/search/ (c)Tamsin Hemingray 2011
  • 21. Use the Google Keyword tool • To understand the language that people are using to make your content easier to find https://adwords.google.com/select/KeywordToolExternal (c)Tamsin Hemingray 2011
  • 22. Get the right person to do the job Has KPIs directly related to content Has a great Manages the network plan already A Content Editor and Community Manager Isn’t afraid Has the time of social to do it media Can write and edit (c)Tamsin Hemingray 2011
  • 23. Where will you put your content? Attention does not flow evenly through the web (c)Tamsin Hemingray 2011
  • 24. The M&S Dinosaur • In the letter to Bill: 1 person • On Bill’s blog: 100s • On M&S blog: 1000s • On Guardian / Daily Mail: 10ks • On Twitter / Facebook: 100ks (c)Tamsin Hemingray 2011
  • 25. M&S Facebook page (c)Tamsin Hemingray 2011
  • 26. M&S Twitter feed (c)Tamsin Hemingray 2011
  • 27. M&S Stories blog (c)Tamsin Hemingray 2011
  • 28. Five things to remember • It’s a marathon not a sprint • Content is everywhere • You must have a plan • You need the right people to create and manage content • Content needs to be where the people are (c)Tamsin Hemingray 2011
  • 29. Thank you for listening tamsinhemingray@gmail.com contentmalcontent.posterous.com (c)Tamsin Hemingray 2011