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Creating Engaging
                          Experiences
                       in the Classroom
                             Jeff Kallay, The Experience Evangelist @targetx.com




Saturday, January 31, 2009
Let’s Manage Expectations
             - Much to cover in short time - I strive to overwhelm
             - I’m not an “educator” I’m and “evangelist”
             - Welcome to the Experience Economy
             - Art and Science behind staging experiences
             - Brainstorm/Blue Sky activity
             - Questions along the way and at close of session
             - Save a tree!
               Session PDF, links and experience economy reading
               and more available online
Saturday, January 31, 2009
Welcome to
               The Experience Economy


Saturday, January 31, 2009
Welcome to the
                             Experience Economy



                                       Pine & Gilmore
Saturday, January 31, 2009
Your first trip to, or favorite
               Walt Disney World or
               Disneyland memory?



Saturday, January 31, 2009
Are you one of the weekly
                40 million that “makes it
                your drink” at Starbucks?



Saturday, January 31, 2009
The Experience Economy

                                               on
                                                          Experiences
                                            ssi
                                        gre
                                       ro
                                   cP
                                   mi


                                                         Text
                                  no




                                                    Service
                              co
                              fE
                             yo
                        r
                     eo
                  Th




                                   Industrial

                     Agrarian
Saturday, January 31, 2009
Experiences = Memories




Saturday, January 31, 2009
Experience Economy
                                   is about:
       1. Repelling commoditization
       2. Charging a premium price
       3. Persuading consumers to pay
          when they never did before
       4. Selling “Memories”
Saturday, January 31, 2009
It’s about:
       1. Anchoring in storytelling
       2. Giving people (students) the tools
           to create their own stories,
           memories, and experiences
       3. Active not Passive engagement

Saturday, January 31, 2009
Experiences are the norm
         for Millennials and their parents
       -raised on technology and the web
       -“want what
        they want
        when they
        want it”
Saturday, January 31, 2009
Tots Join Teens in Digital Realm
                                              82% 2-5 play video games
                                            60% listen to music on devices
                                               22% download ringtones
                                              Top Sites: Disney Records,
                                            EverythingGirl.com, MyePets,
                                             JetIx, and Playhouse Disney
              Click to read AdAge Article



Saturday, January 31, 2009
American Girl




Saturday, January 31, 2009
Build-A-Bear Workshop
ttp://www.newlife-glastonbury.og/images/build%20a%20bear.jpg




Saturday, January 31, 2009
Friend 2B Made




Saturday, January 31, 2009
Raceline Motorworks




Saturday, January 31, 2009
Coca-Cola Red Lounge




Saturday, January 31, 2009
Apple Store




Saturday, January 31, 2009
JDV Hotels




Saturday, January 31, 2009
Cereality




Saturday, January 31, 2009
Forth & Town




Saturday, January 31, 2009
1154 LILL STUDIO




Saturday, January 31, 2009
10
                             Ten Steps or the
                             Art and Science
                              behind staging
                               experiences
Saturday, January 31, 2009
1. Integrate the four E’s
          Education is the ultimate experience economy: 4 E’s

                                               Absorption



                             Entertainment             Education
     Passive Participation                                      Active Participation

                                    Esthetic           Escape

                                               Immersion
        Strategic Horizons, LLP


Saturday, January 31, 2009
2. Set the expectation




Saturday, January 31, 2009
3. Customize the experience
                         We all want what we want when we want it
                                 or one size doesn’t fit all




Saturday, January 31, 2009
4. Remember your cues
                             Negative, Positive, Missed




Saturday, January 31, 2009
5. Engage the emotions




Saturday, January 31, 2009
6. Anchor Experiences in Stories
                             Stories are how must of us learn:
                                    50% stories
                                    20% details
                                  20% to the point
                                     10% visual
                   Discovery coming of age, conflict and resolution,
                                  and illustration
                 “I am a man and men are animals who tell stories.”

Saturday, January 31, 2009
7. Engage ALL the senses
 “83% of marketing appeals to sight, leaving a paltry 17%
 to the other senses. Surprisingly, smell is the second most
 important sense after sight, and not sound. In fact, 75% of
 all emotional connections are based on smell.”




Saturday, January 31, 2009
8. Integrate a “Signature” moment




Saturday, January 31, 2009
9. Mix in the “Memorabilia”




Saturday, January 31, 2009
10. Keep it real (authentic)

                             Millennials are masters of
                                  spotting a phony.

          They want genuine experiences, not
              experiences for the sake of
                     experiences.
Saturday, January 31, 2009
“Whatever we accomplish belongs
          to our entire group. A tribute to
          our combined effort”
                             - Walt Disney

Saturday, January 31, 2009
Brainstorm - Blue Sky Activity
                            Each table is a team
                        create a “birthday” business




Saturday, January 31, 2009
Create a “birthday” business
                                            - Integrate the four E’s
           - Name
                                            - Engage the emotions
           - Target Audience
                                            - What’s the story?
           - Location
                                            - Signature moment
             (store, online, in-house)
                                            - Memorabilia
           - Overall experience goal
           - Money is no object




Saturday, January 31, 2009
Want More? Read These:




Saturday, January 31, 2009
Want More? Read These:




Saturday, January 31, 2009
Download Session PDF and more




Saturday, January 31, 2009
Download Session PDF and more
     http://knowledgecenter.targetx.com/group/gae2009professionalteachingandlearningconference


     1. www.targetx.com
     2. click “The Knowledge
     3. enter network
     4. click groups
     5. GAE 2009 Professional Teaching
         and Learning Conference

     or email me - kallay@targetx.com

Saturday, January 31, 2009
Creating Engaging
                          Experiences
                       in the Classroom
                     Jeff Kallay, The Experience Evangelist kallay@targetx.com




Saturday, January 31, 2009

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Gae Professional Teaching Experience 2009

  • 1. Creating Engaging Experiences in the Classroom Jeff Kallay, The Experience Evangelist @targetx.com Saturday, January 31, 2009
  • 2. Let’s Manage Expectations - Much to cover in short time - I strive to overwhelm - I’m not an “educator” I’m and “evangelist” - Welcome to the Experience Economy - Art and Science behind staging experiences - Brainstorm/Blue Sky activity - Questions along the way and at close of session - Save a tree! Session PDF, links and experience economy reading and more available online Saturday, January 31, 2009
  • 3. Welcome to The Experience Economy Saturday, January 31, 2009
  • 4. Welcome to the Experience Economy Pine & Gilmore Saturday, January 31, 2009
  • 5. Your first trip to, or favorite Walt Disney World or Disneyland memory? Saturday, January 31, 2009
  • 6. Are you one of the weekly 40 million that “makes it your drink” at Starbucks? Saturday, January 31, 2009
  • 7. The Experience Economy on Experiences ssi gre ro cP mi Text no Service co fE yo r eo Th Industrial Agrarian Saturday, January 31, 2009
  • 9. Experience Economy is about: 1. Repelling commoditization 2. Charging a premium price 3. Persuading consumers to pay when they never did before 4. Selling “Memories” Saturday, January 31, 2009
  • 10. It’s about: 1. Anchoring in storytelling 2. Giving people (students) the tools to create their own stories, memories, and experiences 3. Active not Passive engagement Saturday, January 31, 2009
  • 11. Experiences are the norm for Millennials and their parents -raised on technology and the web -“want what they want when they want it” Saturday, January 31, 2009
  • 12. Tots Join Teens in Digital Realm 82% 2-5 play video games 60% listen to music on devices 22% download ringtones Top Sites: Disney Records, EverythingGirl.com, MyePets, JetIx, and Playhouse Disney Click to read AdAge Article Saturday, January 31, 2009
  • 15. Friend 2B Made Saturday, January 31, 2009
  • 17. Coca-Cola Red Lounge Saturday, January 31, 2009
  • 21. Forth & Town Saturday, January 31, 2009
  • 22. 1154 LILL STUDIO Saturday, January 31, 2009
  • 23. 10 Ten Steps or the Art and Science behind staging experiences Saturday, January 31, 2009
  • 24. 1. Integrate the four E’s Education is the ultimate experience economy: 4 E’s Absorption Entertainment Education Passive Participation Active Participation Esthetic Escape Immersion Strategic Horizons, LLP Saturday, January 31, 2009
  • 25. 2. Set the expectation Saturday, January 31, 2009
  • 26. 3. Customize the experience We all want what we want when we want it or one size doesn’t fit all Saturday, January 31, 2009
  • 27. 4. Remember your cues Negative, Positive, Missed Saturday, January 31, 2009
  • 28. 5. Engage the emotions Saturday, January 31, 2009
  • 29. 6. Anchor Experiences in Stories Stories are how must of us learn: 50% stories 20% details 20% to the point 10% visual Discovery coming of age, conflict and resolution, and illustration “I am a man and men are animals who tell stories.” Saturday, January 31, 2009
  • 30. 7. Engage ALL the senses “83% of marketing appeals to sight, leaving a paltry 17% to the other senses. Surprisingly, smell is the second most important sense after sight, and not sound. In fact, 75% of all emotional connections are based on smell.” Saturday, January 31, 2009
  • 31. 8. Integrate a “Signature” moment Saturday, January 31, 2009
  • 32. 9. Mix in the “Memorabilia” Saturday, January 31, 2009
  • 33. 10. Keep it real (authentic) Millennials are masters of spotting a phony. They want genuine experiences, not experiences for the sake of experiences. Saturday, January 31, 2009
  • 34. “Whatever we accomplish belongs to our entire group. A tribute to our combined effort” - Walt Disney Saturday, January 31, 2009
  • 35. Brainstorm - Blue Sky Activity Each table is a team create a “birthday” business Saturday, January 31, 2009
  • 36. Create a “birthday” business - Integrate the four E’s - Name - Engage the emotions - Target Audience - What’s the story? - Location - Signature moment (store, online, in-house) - Memorabilia - Overall experience goal - Money is no object Saturday, January 31, 2009
  • 37. Want More? Read These: Saturday, January 31, 2009
  • 38. Want More? Read These: Saturday, January 31, 2009
  • 39. Download Session PDF and more Saturday, January 31, 2009
  • 40. Download Session PDF and more http://knowledgecenter.targetx.com/group/gae2009professionalteachingandlearningconference 1. www.targetx.com 2. click “The Knowledge 3. enter network 4. click groups 5. GAE 2009 Professional Teaching and Learning Conference or email me - kallay@targetx.com Saturday, January 31, 2009
  • 41. Creating Engaging Experiences in the Classroom Jeff Kallay, The Experience Evangelist kallay@targetx.com Saturday, January 31, 2009