The CRM at Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. This presentation discusses how Oracle allows our sales reps to create their own campaign lists in our internal implementation of Siebel CRM.
1. CRM at Oracle – Self Service Sales Campaigns Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT
2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
24. CRM at Oracle – Self Service Sales Campaigns Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT
26. Sales Business Cycle Siebel Mktg/Call Center Sales Campaigns Marketing and Sales Campaigns Global Executive Campaigns Lead Development Territory Assignment Siebel Sales/Call Center Opportunity Conversion Opportunity Prosecution Qualify Convert Mature “System of Record” CRM Analytics (OBIA)Performance In-Line and Analysis Forecast Judgment Sales Effectiveness Siebel Sales/Call CenterForecast Prime and Co-Prime (Shadow) Rep and Manager Judgment “System of Record”
28. Customer 360 in GCMWindow into Consolidated Information in “My” Territory Installed Base Customer Insight Account Research Target Prospects
29. Customer 360Intelligence & Prospecting – All in One Place in GCM Customer Insight (CRM, ERP, Support) Competitive Landscape Installed Landscape Whitespace Upsell Self Service Sales Campaigns
