The document outlines solutions provided by iBusiness Solutions to various clients, including higher education institutions, manufacturers, healthcare companies, airlines, and telecommunications firms. The solutions involved developing dashboards, scorecards, and applications to visualize key performance indicators and other important data across business units and locations. This allowed clients to better monitor performance, identify areas for improvement, and make informed operational and strategic decisions.

1. Solutions Portfolio
iBusiness Solutions
7300 Metro Blvd, Suite 590
Edina, MN 55439
www.ibusiness-solutions.biz

2. Minnesota State Colleges and Universities
 Higher education through 37
institutions and online services
 Illustrates typical evolution toward
BPM
 Scheduled jobs producing static chart
images (JPEG)
 Introduce dashboards to provide
interactivity to the masses with “not-so-
easy-to-consume” dashboards
 BI chaos ensues
 Define key performance indicators,
metrics, and measures
 Address data challenges
 Develop standards-based, template-
driven performance management
applications
 Extend business intelligence to location
intelligence
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 28

3. Motorola
 High tech manufacturer
 CEO and direct reports
 Able to view key performance
indicators across business units
 Enterprise-wide view of data
 Supply chain customer/quality
 Sales
 Finance expenses and cash
 Human Resources
 Combined financial and non-financial
data without having to pull the financial
data out of the general ledger
 Updated weekly
Included a “comments” feature with

database write-back for executive
collaboration
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 29

4. McKesson Medication Management
 Fortune 50 Acute Care Pharmacy
outsourcing division
 Customer facing value scorecards and
analytics used across 100 locations,
Executive leadership, and internal
operation teams
 Focusing on defining value of
outsource services to customers
 Initial release identified value around
Contract Purchasing, Clinical
Intervention Activity, and Clinical
Initiatives
 Future releases identified value around
Talent Management, and internal
operational benchmarks
 Aligned business operational
measurements to achieving customer
value
 Defined over $56M in customer value,
and was critical in retaining 100% of
existing customer base
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 30

5. Isometric Solutions
 Marketing services company
 Customer satisfaction survey results
 Briefing book design
 Web-based, hosted solution
 Custom-designed graphics not
available off-the-shelf
 Leverage red-yellow-green visual
experience with descriptors
 Include relevant text in all levels
 Delivered solution, customer training
and jump-start transition
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 31

6. NWA Cargo
 International airline field and corporate
sales support dashboard
 Web application design
 Dashboard integrated with mainframe
application
 Synchronizes data from laptop to
mainframe
 Persistent dashboard leveraged when
disconnected
 Used in pre- and post-sales call
activity across the world supporting
field sales and corporate management
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 32

7. Nextel Partners
 Wireless telecommunications company
 Contact center support dashboard
 Decision data design
 Includes key customer background
information
 Leverages client and server processing
 Acted as test bed for dashboard
performance with Hyperion Solutions
product development team on
Performance Suite version 8.3
 Calculated time savings of more than
15,000 hours per month
 Supported Nextel in accelerating
service revenues, which increased
32% over the prior year's third quarter
to $445.2 million
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 33

8. Additional Solutions
 We have provided solutions for many more industries
and business applications, including:
 Marketing services bureau location intelligence
 Financial services call center
 Quick-service restaurant franchise daily reporting
 Catalog retail customer analysis and profiling
 Telecommunications indirect channel sales
 Higher education budget allocation
 Agricultural commodities inventory control
 And several more
 The following slides highlight some of these solutions.
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 34

9. Marketing Service Bureau
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 35

10. Marketing Service Bureau
with Location Intelligence
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 36

11. Financial Services Call Center
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 37

12. Quick-Service Restaurant Franchise Operations
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 38

13. Quick-Service Restaurant Franchise Management
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 39

14. Quick-Service Restaurant Franchise Operations
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 40

15. Deployment Options
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 43

16. Contact Us
For additional information, or to discuss your business needs in greater
detail please contact us at
Tim Brands
Office: 612-730-7404
E-Mail: tbrands@ibusiness-solutions.biz
Or visit our web site at: www.ibusiness-solutions.biz
iBusiness Solutions, Inc. www.ibusiness-solutions.biz. Copyright. All rights reserved. August 29, 2008 - 51