Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
MSC Malaysia Go Global Directory 2010/11
1. Go Global
Directory
Malaysia ICT Companie
Malaysia ICT Companies
2. Table of Contents
Message from CEO Multimedia Development Corporation (MDeC) 04
Message from President Malaysian Association of Bumiputera ICT 05
Industry And Entrepreneurs (NEF)
Information about Go Global 06
Infopro Sdn Bhd 07
eBworx Berhad 13
Macro Kiosk Berhad 17
Open Dynamics Sdn Bhd 23
Platform2u.com Berhad 29
Sigmax-e Services Sdn Bhd 33
Silverlake Axis Sdn Bhd 39
Rexit Berhad 43
Authentic Venture Sdn Bhd 47
Netinfinium Corporation Sdn Bhd 51
iSentric Sdn Bhd 55
N2N Connect Sdn Bhd 59
Terato Tech Sdn Bhd 65
SyQic Capital Sdn Bhd 71
Polarizone Technologies Sdn Bhd 77
XYBASE Sdn Bhd 83
GlobeOSS Sdn Bhd 89
Commerce Dot Com Sdn Bhd 95
EssentialBiz Sdn Bhd 101
ItraMAS Corporation Sdn Bhd 105
Pentasoft Malaysia Sdn Bhd 109
Century Software (M) Sdn Bhd 115
Arahe Solutions Sdn Bhd 119
ePROTEA Technologies Sdn Bhd 123
Microlink Solutions Berhad 127
CALMS Technologies Sdn Bhd 131
MOL AccessPortal Berhad 137
Fexsoft (M) Sdn Bhd 141
CWorks Systems Berhad 147
DBV Technologies Sdn Bhd 151
Index 153
Go Global Directory 2010/11 | 01
3. MESSAGE FROM CEO
MULTIMEDIA DEVELOPMENT CORPORATION
(MDeC)
Assalamualaikum Warrahmatullahi Wabarakatuh and Greetings,
Malaysia’s success in the global ICT industry is built on the
determination of our people and companies, to relentlessly
pursue efficiencies, excellence and innovation to make ourselves
a competitive force in world markets. The Malaysian ICT industry
has evolved and Malaysian ICT firms have boldly moved forward
and become global icons themselves. With the world’s economy
increasingly driven by technological innovations, it has become
imperative to harness the necessary ICT knowledge to stay
current and ahead.
I am heartened to see this admirable effort by Technopreneurs
Association of Malaysia (TeAM) and Bumiputera ICT Entrepreneur
Association of Malaysia (NEF) in creating reliable avenue to
generate ICT investment and participation. Not only does it
seamlessly sync with Malaysia’s Vision 2020 to transform the
nation into a knowledge-based Economy through the utilization
of application and services of Information and Communication
Technology; it will also promote wider utilization of services
enabled by ICT for the general public.
This collection of reputable ICT service providers share the same
vision and for those of us who have long believed in Malaysia’s
ICT potential to become a competitive global player, we are
delighted to provide them with this opportunity. We also believe
that technological partnerships through sharing, transfer and
funding is the essential catalyst to ensure continuous growth and
progress.
So it is with great pleasure that I present the inaugural issue of
Go Global directory 2010/11. I would also like to congratulate
and commend TeAM and NEF for a job well done with hopes
that the effort will flourish alongside Malaysia’s ICT industry by
leaps and bounds.
With warm regards,
Datuk Badlisham Ghazali
CEO
Multimedia Development Corporation (MDeC)
02 | Go Global Directory 2010/11
4. MESSAGE FROM PRESIDENT
TECHNOPRENEURS ASSOCIATION OF
MALAYSIA (TeAM)
The Go Global Directory was mooted as a means As an organization, TeAM has always placed great
in which to assist Malaysian technology companies importance on professional development. We
tackle a persistent challenge in the effort to attract are constantly working to come up with ideas and
global buyers and clients. Research and surveys programs which will assist technopreneurs under our
amongst Malaysian ICT companies conducted umbrella organization and their companies leapfrog
by MDeC, and on a smaller scale, by TeAM and into the global arena via our Go Global initiative. The
NEF amongst their members, revealed that many Go Global Directory is but one of the products of our
international buyers and potential customers found efforts in this area and the first of many efforts by TeAM
it time-consuming to isolate and determine which to help our members and the nascent Malaysian ICT
Malaysian ICT companies were seeking to export industry tap into the global ICT marketplace.
to services and products to the global marketplace.
Ascertaining the specific services and products of the I would like to take this opportunity to express
export-ready Malaysian ICT companies was also a my thanks to our partners on this project, the
challenge for international buyers. Malaysian Association of Bumiputera ICT Industry
and Entrepreneurs (NEF) and the Multimedia
The Go Global Directory therefore was conceived Development Corporation (MDeC) for their assistance
specifically to deal with this problem. Unlike in bringing the Go Global Directory to fruition. TeAM
conventional ICT directories, the Go Global looks forward to future collaborations with both NEF
Directory is a select catalogue, consisting solely and MDeC as we all work towards putting Malaysia
of Malaysia’s best-of-breed ICT companies that are on the map in the field of ICT.
focused on export-centric products and services. To
provide a high level of comfort and validation to
international buyers, these companies have further Koh Lee Ching
been evaluated and assessed stringently by MDeC, PRESIDENT
TeAM and the NEF to ensure that they are able to Technopreneurs Association of Malaysia (TeAM)
meet the international product and service demands
of global customers.
Go Global Directory 2010/11 | 03
5. MESSAGE FROM PRESIDENT
MALAYSIAN ASSOCIATION OF BUMIPUTERA
ICT INDUSTRY AND ENTREPRENEURS (NEF)
Assalamualaikum W.B.T,
Alhamdulillah, by the infinite blessing of Allah s.a.w, TeAM, NEF
and MSC Malaysia have successfully published the inaugural
issue of Go Global Directory 2010/11.
This is indeed another milestone in our aim to get more
companies to tackle the overseas market. The Go Global program
is designed as such where participating companies leverage the
power of the group in going abroad. It is this synergistic efforts
that we hope will be able to catalyze these companies further
in their various targetted markets. They have created a presence
in their home country and now it is time to take on the world.
It is our hope that with this Go Global Directory, which will
be circulated around the world via the network of government
offices in various countries, the companies will gain better
traction in the global market. This of course cannot be done in
isolation, we would also like to thank MATRADE in their support
to circulate this directory to its overseas offices.
With this publication of Go Global Directory 2010/11, we hope
the companies will be able to foster new business opportunity
overseas and other potential ventures and hence, supports
Malaysia’s aspiration towards service industry as the main
economic driver.
I would like to also express our special appreciation to Chairman
of Go Global program from both TeAM and NEF, MDeC and
MATRADE. It is their effort and drive that has brought the
program to where it is today. Many thanks to everyone involved
in this initiative.
Thank you.
With warm regards and Salaams,
Ashran Dato’ Ghazi
President,
Malaysian Association of Bumiputera ICT Industry and
Entrepreneurs (NEF)
www.nef.org.my
04 | Go Global Directory 2010/11
6. INFORMATION ABOUT GO GLOBAL
The Go Global Directory is designed to be a one-stop source of information for
foreign companies looking to do business with or procure the services of Information,
Communications and Technology (ICT) service providers in Malaysia.
Every company featured in the Go Global Directory has
been carefully screened and assessed by TeAM, MDeC
and NEF to ensure that their products and services
are of international export standards, and that the
companies have the capacity and capabilities required
to meet the service demands and requirements of
international customers.
Armed with this Directory, foreign and international
buyers will be able to focus their search for service
or product suppliers on Malaysian companies and
service providers of the highest repute and who hold
themselves to international world-class standards of
service delivery and product excellence.
The Go Global Directory is also positioned to enable
Malaysian ICT companies and service providers to
gain greater exposure in the international marketplace.
In addition to distribution by MDeC at all major IT
trade events, the Directory will be utilised by various
government bodies and agencies to promote Malaysian
ICT companies at various international exhibitions and
conferences.
The Go Global Directory currently contains only 30
companies but TeAM and NEF are confident that this
Director will only grow and expand as Malaysian
ICT companies continue to achieve new heights
in innovation, service quality and research and
development.
Go Global Directory 2010/11 | 05
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06 | Go Global Directory 2010/11
9. The Company
About Us
INFOPRO is an ISO 9001 certified and CMMI
assessed global financial solution provider. We design,
implement, and support financial solutions to over 80
financial institutions worldwide. Headquarter in Kuala
Lumpur, Malaysia. INFOPRO has been serving the
global financial industry for over 23 years.
INFOPRO’s processes and procedures are well in
place to ensure first-rate services and deliverables. The
company’s impressive achievement of 100% successful
implementation track record is a testament to its
aggressive engagement of Research and Development,
leading to enhanced levels of competency. By aligning
client’s IT needs to their businesses, INFOPRO releases
powerful tools for its clients in the highly-competitive
financial markets.
Stellar Growth in Established and Emerging
Markets
In every geography region that we operate, our
market approach is a pragmatic blend of playing to
our strength and providing solutions according to
the unique requirements of each market. INFOPRO
accordingly uses the most suitable business model of
each market-such as a joint venture in the Middle East,
community-based-service model in South East Asia.
Starting from its first oversea operation within the
South East Asian region in the mid 1990s, it has now
expanded to the Middle East, Africa and China. We are
strengthening our foothold in the Asia Pacific region
and planning to expand across the pacific towards the
Americas.
To date, INFOPRO has operational sites in over 28
countries.
08 | Go Global Directory 2010/11
10. Industry Focus
Geographical Diversification of Revenues,
Employees and Customers
In every geography region that we operate, our
market approach is a pragmatic blend of playing to
our strength and providing solutions according to
the unique requirements of each market. INFOPRO
accordingly uses the most suitable business model for
each market such as a joint venture in the Middle East,
community-based service model in South East Asia.
“We have proven 100% track record of implementation
and migration. An achievement that help propelled us
the forefront of the industry”
CEO Mr. Chuah Wan Pin
• Focused…
We are focused on Service Sector
• Specialist…
We are specialist in the banking industry
• Leadership…
We are leading solutions provider
• Established…
Almost a quarter of a century
• Regarded as the competition…
We are the competition
• Product Breadth…
We have huge intellectual property
• Loyal Customers…
We have a good track record
• Cutting Edge…
We spend 25% our turnover on R&D
• International…
We support customers across 3 continents
Go Global Directory 2010/11 | 09
11. Business Activities
eICBA System- A Total Banking Solution Seamless Integration
INFOPRO embraces the latest technology and the
world-class banking practices in the development of its
flagship banking solutions- eICBA System. It provides
the full spectrum of Conventional Banking, Islamic
Banking and Electronic Banking solutions, and it is able
to run on all open system platforms provided by all
ATM
major vendors.
INFOPRO has invested more than MYR (Malaysian
Ringgit) 170 million in the development of eICBA Customer Database
System over the past 23 years.
eICBA is designed to suit various types and sizes Data Warehouse
of financial originations. It supports various type of
workflows to ensure accurate information reaches the
right people at the right time. Decision Support System
Email & Groupware
Credit, Debit and Smartcard
Over-The-Counter Attended Transactions
SMS Banking
Corporate Terminal & Internet Banking
Telebanking
10 | Go Global Directory 2010/11
12. Mix of Global and Regional Partnerships To
Advantages: Facilitate Local Adoption
• Rich Functionality INFOPRO has a range of partnerships both at global
• Up-to-date Technology and regional levels to facilitate local adoption.
• Scalability INFOPRO has strong and established partnership with
• Support Multilingual Function global technology leaders such as Microsoft, Oracle
• uilt-in rules to ensure information
B & IBM. Equally well chosen and effective are its local
accuracy security maintained partnerships that provide critical advantage in customer
• Seamless integration engagement by understanding local market challenges
• tilizes international and local
U and product requirements ensuring the offered
standard solutions support the company’s growth strategies
in emerging markets. Our thoughtful approach to
partnership selection has contributed both to our
successful globalization and to the foundation of every
Features
successful partnership.
• Based on Open Systems – supports
multiple OS (Windows, Unix, Linux, Z/OS)
Standardization of Quality across the Globe
• J2EE Compliant
The main feature distinguishing INFOPRO from
• Browser (Web) Based Thin Client
other top IT solution providers of the world is the
• n-Tier Architecture
resolute focus on development of new technology
• Supports Cluster Technology
and superior usage of IT platform and solution
• Security: SSL,Triple DES & Digital Certs
technology architecture, and infrastructure. With early
• Tools: Oracle Tools, Java
adoption of new technology applications and global
availability of software, INFOPRO is ahead of the
J2EE Compliant
technology adoption curve, when compared to others
• Highly scalable
in its industry, and is able to service better quality to
• Ease of integration
customers. Equally important is the seamless integration
of their skilled workforce providing low-cost and high-
quality technology with local delivery capabilities.
“Over 25% of our total revenue goes to investment of
R&D. We need to always adapt the changes around us.
Production
Only then can we technologically and culturally be
Database
relevant”
Server
COO Mr. Mathew Chuah
Production
Application
Server
• Branches
• Off-site locations
• Corporate Terminal
Go Global Directory 2010/11 | 11
13. Contact Us
Malaysia (Corporate Office)
INFOPRO SDN BHD
Block B3 level 8,
Leisure Commerce Square,
No 9 Jalan PJS 8/9,
46150 Petaling Jaya,
Selangor, Malaysia
Tel: +603-7876 6666
Fax: +603-7876 1233
The Philippiness
INFOPRO SYSTEMS INTERNATIONAL
Unit 303, Hanston Building Emerald Avenue
Ortigas Center Pasig City,
Philippines 1605
Tel: +632-910 6296
Fax: +632-631 3041
United Arab Emirates
INFOPRO INTERNATIONAL FZCO
PO Box 54565
Unit 3EG05 East Wing 3,
Dubai Airport Free Zone
Dubai, UAE
Tel: +971-4 299 2297
Fax: +977-4 299 4252
Other Offices & Representatives:
Singapore | Shanghai, China | Accra, Ghana
Website: www.infopro.com.my
12 | Go Global Directory 2010/11
15. The Company
eBworx is a leading international consulting eBworx is focused in providing solutions in the banking
and technology solutions firm specialising in the sector and its integrated suite of credit management
financial services industry. Banks are the center of solution (Loans Origination and Collection & Recovery)
our business and we deliver innovative and high- and delivery channel solutions (Cash Management,
performance solution to our clients, supporting them Internet and Mobile Banking, Branch Delivery) and
in their business objectives. The turn of the century Trade Finance provides best of breed solutions to banks
has seen our clients faced with new challenges in in the region.
risk management, BASEL II compliancy, merger and
acquisition, changing technology environment and at The company boasts an impressive list of blue-chip
the heart of it, the drive to achieve increased customer clients which include regional banking giants such as
centricity. OCBC and CIMB Group; Tier-1 banks in Malaysia such
as RHB Banking Group, AmBank Group, EON Banking
We begin by understanding our client’s requirements. Group and Alliance Financial Group; PT Bank Central
We couple our solution consulting with leading Asia, PT Bank Danamon Indonesia and BII Maybank in
practices. And most of all, we help our clients leverage Indonesia; KASIKORNBANK in Thailand and Hua Xia
on technology as an enabler, delivering solutions which Bank in China.
propel them to the next stage.
With our vast experiences in many project
eBworx was founded on May 2, 1998 with a vision to implementations, supported by our domain expertise
develop the company into a leading global financial in financial services industry, eBworx is able to
solutions provider. In line with this vision, eBworx has differentiate itself from a pure software company into a
remained focused on helping financial institutions in full service solutions firm. We are able to bring about
three main areas: solutions which will address the banks’ business needs
• To gear towards electronic banking whilst providing banks with consulting services in our
• To be more customer-centric in sales & operations areas of expertise.
• o better manage lending practices & to move
T
towards Basel II compliance
eBworx was granted MSC Malaysia status on
11 February 2002 by Multimedia Development
Corporation (MDeC) and was listed on the ACE Market
(previously MESDAQ) on 17 November 2003.
The eBworx Group is a regional financial solutions
specialist, providing a wide array of innovative digital
commerce solutions to the financial services industry.
We have presence and clients across the region in
countries such as Malaysia, Singapore, Indonesia,
Thailand, Philippines, Hong Kong and China. eBworx
offshore development centre is based in Chengdu,
China where we focus on research and development
for strategic applications.
14 | Go Global Directory 2010/11
16. DIGITAL DELIVERY CHANNELS SUITE
DIGITAL DIGITAL
DIGITAL DIGITAL
RETAIL BRANCH
MOBILE TRANSACTION
INTERNET BANKING DELIVERY
BANKING
BANKING SYSTEM
Cash Platform
J2ME Management Banking
Trade Teller
Symbian Front-End Transaction
IPhone/iPad
Android
Blackberry
DIGITAL DELIVERY CHANNELS SUITE TRADE
FINANCE
DIGITAL DIGITAL
DIGITAL CREDIT EVALUATION ENGINE
CREDIT COLLECTION
MANAGEMENT & RECOVERY TRADESPRING
SYSTEM SYSTEM
Prospect
Management Collection
PORTAL
SERVICES
Credit
Origination Recovery
DIGITAL
Credit PORTAL
Administration MANAGER
INFORMATION MANAGEMENT SYSTEM
COLLATERAL CENTRAL LIABILITY
MANAGEMENT MANAGEMENT
Go Global Directory 2010/11 | 15
17. Business Activities
eBworx solutions are flexible and modular and our consultants are domain experts, working to bring our wealth of
consulting and implementation experience to our clients, enhancing and ensuring their competitive advantage.
Our solution offering includes the following:
1. Digital Delivery Channels Suite 3. Information Management Services
• Digital Retail Internet Banking (DRIB) • Customer Information Files (CIF)
• igital Mobile Banking (DMB) covering various
D • Collateral Management
devices ranging from Apple iOS to Android to • Central Liability Management
Symbian
• igital Transaction Banking (DTB) which includes
D 4. TradeSpring
Cash Management and Trade Front-End
• Digital Branch Delivery System (DBDS) 5. Digital Portal Manager
2. Digital Business Centre Suite
• Digital Credit Management System (DCMS)
• Digital Collection and Recovery System (DCRS)
• Digital Credit Evaluation Engine (DCES)
Industry Focus
Banking
Contact us
eBWORX BERHAD
(521609-T)
Level 3A Block B, Axis Business Park,
No. 10 Jalan Bersatu 13/4,
46200 Petaling Jaya,
Selangor, Malaysia
Tel: +603-7956 9822
Fax: +603-7957 2661
Website: www.ebworx.com
Contact Person: Andrew Goh
Email: andrewgoh@ebworx.com
16 | Go Global Directory 2010/11
18. Go Global Directory 2010/11
Macro Kiosk Berhad
Go Global Directory 2010/11 | 17
19. The Company
MACROKIOSK is a multi-country mobile messaging technology enabler mobilizing
technologies specifically in the area of mobile services, mobile monetization and
telco-grade solutions.
Year 2000 saw the inception of Macro Kiosk Berhad MACROKIOSK is committed to providing scalable
(“MACROKIOSK”), a subsidiary of Goldis Berhad mobile messaging solutions to conveniently
with the vision to become the leading Mobile disseminate mission-critical services over borderless
Messaging Technology Enabler in Asia. MACROKIOSK market and constantly satisfying beyond customer
provides world-class mobile messaging connectivity expectations.
and solutions to a large-scale customer base with
instantaneous mobile messaging connectivity to more MACROKIOSK obtained its MSC Malaysia status in
than 2 billion mobile subscribers around the world. year 2001, allowing the company to undertake research
and development in the area of mobile messaging
Combining continual innovation and revolution, technology. MACROKIOSK continuously improve its
MACROKIOSK’s Global Mobile Messaging Network - pursuit in mobile technology enhancement locally
etracker is robustly connected to more than 500 mobile and regionally, to be a top of emerging mobility trends
operators worldwide for 2-way bulk messaging, and is powering customers from 18 different industries.
directly connected to more than 130 mobile operators
for premium messaging. MACROKIOSK is an award-winning company, with
a string of accolades awarded by internationally
Primarily focusing on mobile messaging gateway acclaimed establishment and faculties. Presence in
and mobile messaging solutions, MACROKIOSK’s 10 countries, namely Brunei, China, Hong Kong,
services cater to different stakeholders of the mobile Indonesia, Malaysia, Philippines, Singapore, Taiwan,
industry namely mobile operators, solution providers, Thailand and Vietnam makes MACROKIOSK the
application developers, content providers, and system preferred Mobile Messaging Gateway and Solutions
integrators - as well as to any companies who wants to Enabler to a multitude of local and global clienteles.
leverage on the mobile channel, ranging from banks
to airlines to television networks to retail stores, aside
from many others in different industries. Such distinct
companies by and large have international and global
presence; MACROKIOSK will be the perfect business
partner to work with.
18 | Go Global Directory 2010/11
20. MACROKIOSK Corporate
Website Snapshot: www.macrokiosk.com
MACROKIOSK Accreditation and Accolades
MCMC
Licensed Company
Malaysia
iDa Nationwide ICP
Licensed Company Licensed Company
Singapore China
2009 MSC Malaysia CDP Achievement Award
2008 ASEAN Business Award
2007 | 2006 Enterprise 50 Award
2007 Frost & Sullivan Malaysia Telecoms Award
2006 Ernst & Young Emerging Entrepreneur Of The Year Award
2006 | 2005 Deloitte Technology Fast 500 Asia Pacific Award
2006 | 2005 | 2004 ACM Best @ Show Awards
Go Global Directory 2010/11 | 19
21. MACROKIOSK Offerings
Mobile Enterprise Services (MES) Mobile Financial Services (MFS)
MACROKIOSK Mobile Enterprise Services (MES) MACROKIOSK suite of Mobile Financial Services
enables the immediate delivery of bulk messages comprises of multiple mobile channels namely
around the world. Transacting on our etracker network, SMS, MMS, WAP, authentication and downloadable
MES is able to route 2-way messages with more than applications to mobile phones. Mobile Fund Transfers,
500 mobile operators worldwide, making it possible Transaction Authorization Code (TAC), Mobile
for you to communicate and reach your clients Alerts, Mobile Reminders, Mobile Enquiries, Mobile
efficiently and cost-effectively without the limitation Request, Mobile Payments and Mobile Top-Ups are
of geographical boundaries. MES enables anyone from some examples that MACROKIOSK Mobile Financial
governments, multinationals, SMIs, SMEs, to SOHOs to Services caters for. This solution allows mobile phones
leverage on mobile messaging to achieve their business to be used as a channel to execute mobile commerce
communication goals. whereby transfers, payments and enquiries can be done
seamlessly regardless of geographical locations and
Mobile Interactive Services (MIS) mobile phone types.
MACROKIOSK Mobile Interactive Services (MIS) is Mobile Aviation Services
a secure and reliable platform designed for you to
monetize your mobile contents/services. Connected to MACROKIOSK offers a total mobility experience
etracker, you are able to engage in premium chargeable in Mobile Aviation Services that includes Mobile
messaging service with the customer base of more than Booking, Mobile Ticketing and Airline Transaction
130 mobile operators. MIS essentially acts as the selling SMS Alerts. MACROKIOSK suite of Mobile Aviation
middleware between you and mobile operators for the Services comprises of multiple mobile channels namely
delivery of your mobile contents/services to millions SMS, MMS, WAP, authentication and downloadable
of mobile subscribers. Operating with a charging applications to mobile phones. This solution allows
component, the platform facilitates an efficient reverse- mobile phones to be used as a channel to execute
charging payment system where MACROKIOSK mobile commerce whereby booking, purchasing and
contracts with the mobile operator to fulfill your sales authenticating can be done seamlessly regardless of
pay-out. geographical locations and mobile phone types.
Mobile Authentication Services (MAS) Mobile Monetization Services
MACROKIOSK Mobile Authentication Services (MAS) MACROKIOSK Mobile Monetization Services platform
revolutionizes the paradigm of authentication through enable application developers to gain an accelerated
the use of SMS. MAS combine a two-dimensional monetization channel, integrates sales and distribution
(2D) barcode technology with GSM picture messaging components effectively while also allowing the
technology to provide you a paperless solution for your high flexibility in establishing the preferred revenue
authenticating needs. Supporting various 2D barcode model. Be it social games, videos or business tools,
formats such as Quick Response Code, Datamatrix and MACROKIOSK offers a robust merchandizing platform
mCode, MAS converts text or picture messages into a that supports different charging models such as flat-rate,
2D barcode to be transmitted to the mobile phone via per-usage, per-session or subscription basis. etracker
SMS or WAP push. Each code delivered to the mobile direct access to the mobile operators also provides
user is a unique code that is non-replicable to other the advantage of having multiple shortcodes for
mobile users, thus ensuring a single usage expiry. simultaneous connectivity to different country markets.
20 | Go Global Directory 2010/11
22. Industry Focus
To date MACROKIOSK is powering 18 industries namely:
• Advertising / Marketing • Hospitality / Hotel Services
• Aviation • Information Technology / Solutions / e-Commerce
• Banking / Finance / Securities • Insurance
• Broadcasting • Publishing
• Education • Property / Real Estate
• Entertainment • Retail / Wholesale
• Logistics / Supply Chain / Transportation • SOHOs / SMIs / SMEs
• Food & Beverage • Telecommunications
• Healthcare • Tourism / Travel
Contact us
MACRO KIOSK BERHAD
Company Brand: MACROKIOSK
Mezzanine Floor,
Menara Tan & Tan,
207, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Tel: +603 2164 8100
Fax: +603 2164 9100
Website: www.macrokiosk.com
Company Presence: Brunei, China, Hong Kong,
Indonesia, Malaysia, Philippines,
Singapore, Taiwan, Thailand,
Vietnam
Contact person: Kenny Goh
Email: ck@macrokiosk.com
Go Global Directory 2010/11 | 21
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22 | Go Global Directory 2010/11
24. Go Global Directory 2010/11
Open Dynamics Sdn Bhd
Go Global Directory 2010/11 | 23
25. The Company
Staying competitive in today’s high-powered, on- Open Dynamics’ flagship product, Joget Workflow,
demand business landscape means recognizing the is a people-driven form-based open source workflow
day-to-day challenges of organizations and integrating management system. It is a stand-alone application that
the right skill and creative approach to meet them can manage and automate processes that are unique to
effectively. Open Dynamics understands that and each organization, creating added value. Incorporated
always tries to find the better way. Leveraging more in Malaysia in 2009 and the United States (CA) in
than 30 years of combined experience in software 2010, Open Dynamics provides training, support,
design and development, this team of enthusiastic consultancy services and partnership opportunities for
professionals is committed to developing open source Joget Workflow, a robust workflow management system
software solutions that help organizations generate that can serve as a pivotal factor for today’s bustling
operational speed and increase productivity through businesses.
business workflow processes that can be captured and
managed easily and intuitively.
Design via Workflow Designer and
Deploy to the server
Design
Co
e
nfig
Updat
Designing Et u
re Map participants to
Enchance and update
processes when necessary
Deploying a users and activities to
forms and plug-ins
Process using Joget
Workflow
Execute
Start process and perform tasks
24 | Go Global Directory 2010/11
26. Business Activities
Open Dynamics operates primarily in the free and open source software sector and is the proponent and sponsor of the
open source Joget Workflow Project.
What is Joget Workflow?
Joget Workflow (jōgĕt wûrk’flō’) is a people-driven, form-based workflow management system. This stand-alone
application can manage and automate processes that are unique to each organization, creating added value.
The system serves as a platform for users to design, deploy and run different types of workflows for different types of
organizational processes. Workflow designers can create dynamic workflows that can be updated anytime. Each activity
can be mapped with a form to capture the user’s input, while serving as a plug-in for system integration.
Joget Workflow is XPDL compliant and has a plug-in architecture to extend its usability. The system can be used on its own
to manage the flow of processes and data captured from forms, or it can be seamlessly integrated in various ways to your
existing systems to build complete applications tailor-fit to your unique needs. Capable of synchronous and asynchronous
integration, Joget Workflow provides the ability to automate, manage and continuously improve business processes, while
reducing the burden of paper-based work. It can be integrated to other portals or system applications using AJAX or JSON API.
Joget Workflow
Workflow Designer Workflow Engine
Workflow Management Console
Inbox/Task Form Workflow User System
Manager Builder Monitor Manager Settings
Go Global Directory 2010/11 | 25
27. Business processes can now
be supported and maintained,
deployed across the enterprise
and quickly modified as
processes evolve. Joget
Workflow’s simple and rapid
deployment, coupled with
its graphical point-and-click
tools, built-in workflow logic
and reusable object libraries,
enables even complex processes
to be easily designed and
deployed.
Key Benefits of Joget Workflow
Increased Efficiency and Productivity
• limination of unnecessary steps due to automation
E Ease of Use and Simplicity
of business processes • isually configurable rules and actions, allowing
V
• aster and more consistent completion of manual
F business processes to be automated without custom
processes, and with minimal errors programming
• oint-and-click configuration, enabling rapid
P
Improved Process Control development and deployment
• tandardization of processes and availability of audit
S • apacity to accommodate all business needs
C
trails regardless of process complexity
• Predefined and documented steps • ntuitive user interface to easily design work
I
• Consistent business practices processes
• mproved efficiency in organizations as a result of
I
transparency in processes Lowered Cost
• ewer mistakes and work delays results in increased
F
Focus on Business Needs productivity and faster delivery.
• usiness managers can now focus on important
B • mployees can be guided through complex
E
business decisions rather than routine task procedures, hence reducing the cost of training.
assignments and reporting.
• onsistency in business processes allows for better
C
anticipation of customer demands and greater
predictability in levels of customer response.
Business Process Improvement
• lexibility over processes enables quick redesign in
F
line with evolving business needs.
• ocus on business processes leads to better
F
streamlining and simplification.
• mprovement of internal processes increases
I
efficiency and effectiveness of the organization.
26 | Go Global Directory 2010/11
28. Open Dynamics Services
Open Dynamics offers a full range of services under the Joget Workflow Project:
• nterprise Support - Technical support services provide direct access to our engineers who are ready to assist you in the
E
design, development, deployment, and management of workflow processes on Joget Workflow.
• echnical Consultancy - Need to integrate with other software or systems? Tap into our consultants’ technical know-
T
how.
• oftware Training - Need to be up and running fast with Joget Workflow? Get our trainers to provide you with in-house
S
basic and advance training.
• artnerships - We are constantly looking for business partners for Joget Workflow, whether for training, distribution,
P
technology sharing or OEM opportunities.
Industry Focus
• Participation in government open source initiatives
• Horizontal businesses
Contact us
OPEN DYNAMICS SDN BHD
C-01-3, Block C, Plaza Glomac
No.6, Jalan SS7/19, Kelana Jaya
47301 Petaling Jaya,
Selangor, Malaysia
Tel: +603-7885 8032
Fax: +603-7885 8035
OPEN DYNAMICS INC.
440 N. Wolfe Rd. - Sunnyvale,
CA 94085, USA
Tel: +1 408-480 5105
Fax: +1 408-773 8462
Website: http://joget.org
Contact person: Jack Hii
Email: jakku@joget.org
Facebook: http://www.facebook.com/jogetworkflow
Twitter: http://twitter.com/jogetworkflow
YouTube: http://www.youtube.com/jogetworkflow
Go Global Directory 2010/11 | 27
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28 | Go Global Directory 2010/11
30. Go Global Directory 2010/11
Platform2u.com Berhad
Go Global Directory 2010/11 | 29
31. The Company
The company was founded in August 2008 with Vision
the vision to provide a complete end-to-end We believe the great coaching from Guy Kawasaki
e-commerce platform to the Asia industry by easily who states that a business that operates with a “great
setting up online-businesses and trading in the global meaning in mind”, profit will follow. It is our vision to
marketplace. In a short span of three months, we have become Asia’s largest, complete e-commerce platform,
obtained the MSC Malaysia status from Multimedia bringing the world back to you. We have crafted
Development Corporation (MDeC) in early January our business objective by delivering our belief in
2009 in recognition for our innovative research and e-commerce changing lifestyle.
development efforts in e-Commerce era.
1. Global optimization
In April 2009, when Platform2u.com was just five Platform2u.com will establish its status as a major
months old, we are proud to launch our brainchild, player, possibly to be the largest e-commerce
SMilDS.com, the fourth generation e-commerce platform in the Asia. We aim to land our footprint
solution to the public. Being young and energetic, onto at least more than thirteen countries as
SMilDS.com was well received and we were pleased we expand, as well as to glocalize our system
that in a glimpse; our community grew to several and operation. We will continue to pursue our
hundred merchants and still growing. growth strategy in future to prepare us for global
competition.
Today, we penetrated into three countries, mainly
Malaysia, Philippines and Hong Kong and employ over 2. reating New Opportunities and Changing Lifestyle
C
40 people from these countries. We’ve experienced Platform2u.com aims to see and enable everyone
major, rapid change but have held fast to our company to operate their business online. With the slow
aspirations to attract not the best knowledge workers downturn of the economy, we hope to assist SME/
in the market, instead a committed, determined and SMIs to expand their market reach as well as to assist
passionate team, who puts away individual pride fresh graduates and unemployed to join us in our
and personal agenda in achieving our never-ending e-entrepreneur program. We believe with correct
mission. training and education in e-commerce, they are able
to start up their own dream and excel during time of
Our commitment to innovation reflected in our values, crisis. Apart from that, we pursue a dream and aim,
which underpin to our devotion to our customers’ believing that e-commerce will soon dominate and
success in e-commerce, and eventually changing for a change our future lifestyle.
better lifestyle in this bloating Internet industry.
3. ncreasing Competitiveness in Internet Retailing
I
TM Business
The perfect e-commerce ecosystem would be
intelligent enough to know not only the sales and
profit gain, but also to forecast and advice the
business trend for the next few years, preparing our
business partners to face the changes. Given the
state of the e-commerce technology today, that’s a
far-reaching vision requiring research, development
and innovation to realize. Platform2u.com is
committed to blaze that trail, thus increasing our
TM competitiveness among existing e-commerce market
players.
30 | Go Global Directory 2010/11 TM
32. Business Activities
Platform2u.com solely focuses on providing a complete • ustomer Relationship Management (CRM) System
C
e-commerce ecosystem from deployment of the ‘Customers First’ is the all time businesses favourite
backend system to the development of design and quote…
support as well as consultation on online businesses.
As more and more people enter the busy working Another important component in our SMilDS.com
life, demand for having any kind of a 1-stop service system is built in with CRM system, which enables
has indeed increased over the time. SMilDS.com is you to track and organize your customer contacts
designed, equipped with an end-to-end e-commerce as well as to approach your potential customers. It
trading platform to cater such massive demand in the is an effective sales-network approach to know and
market today. understand your customer’s needs and requirements,
which eventually boost company profit. Our CRM
SMilDS.com Overview consists of Front-office operation, Back-office
SMilDS.com is an innovative and easiest solution operation, Business relationships, and advanced
for you to be part of global trend by transforming phase of business intelligence analysis.
traditional business concept into a borderless e-trading
platform. We call this platform the e-commerce 4.0, • E-Payment Gateway System
the fourth generation e-commerce solution that features Highly secured and designed with fraud prevention
not only a complete e-Commerce tools you need, but and detection mechanism, our e-payment system is
also a business intelligent trading engine. SMilDS. able to accept more than 15 mainstream currencies
com is also a platform with low entry barrier for SMEs in the world. Our payment gateway business partner
in Asia, designed and glocalized with simplicity and is a Malaysia government authorised company which
user-friendly to suit all group demands from non-IT to is highly trained and expertise in online payment
IT savvies. services. Apart from accepting a variety of payments
from credit cards to online banking, Platform2u.com
Equipped with complete e-commerce tools and owning acts as a Facilitator in managing your transactions,
your own customer database, nothing can stop from lowering frauds with our built-in detection tools, as
transforming YOU into an e-commerce GURU! Take well as a impose risk management system to protect
advantage of SMilDS.com features and see for yourself data privacy. These ensure all payment transactions
how SMilDS.com can change your business trend and are processed efficiently and smoothly.
be a part of your lifestyle!
• E-Logistic System
Key Components SMilDS.com incorporates the e-logistic system,
• Advance e-commerce Web Store whereby we integrate our tracking system and a
SMilDS.com ready-customised a trendy yet simple built-in consignment note printing feature with our
and user-friendly web-store for you, with more than logistic partners such as PosLaju, Citylink Express,
hundreds of designed and sophisticated templates UPS, and Fedex to simplify the shipping process for
to choose. All you need to do is just to upload your all our merchants. Our logistic partners are from
products as well as your company logo into your reputable backgrounds, reliable and professional
Back Office and you are ready for business. in ensuring the shipment is delivered timely and
soundly.
We also introduce the FIRST cross-selling e-trading
engine in the world through SMilDS.com. Cross- Apart from that, we incorporate our online system
selling allows other merchants to sell different whereby customers can track their respective
products in their web-store, where they can earn shipments in real time. Platform2u.com will act as
commissions set by the product owner. This helps a facilitator to monitor the shipment, ensuring both
not only to expand your product range, but also our buyers and merchants are well informed on the
expanding customer base and market reach. Thus, shipment status as well as ensuring all damages and
through this function, products can be sold and investigation is done accordingly.
bought in the global marketplace and creates a healthy
competitiveness amongst the web-store owners.
Go Global Directory 2010/11 | 31
33. Our Partners
Businesses around the globe are actively looking for niche consultancy services to take on challenges and opportunities,
and to raise competitiveness in the market. As a borderless business platform and gateway to the biggest marketplace,
the Internet, SMilDS.com is the perfect marketing channel for shrewd business. Based on such an understanding of the
intricate need for a realistic platform in the market that will deliver genuine and solid results that promises to reach the
right consumers and to optimize limited resources, SMilDS.com can help, providing businesses with an innovative and
alternative marketing channel.
Some of our partners include:
Industry Focus
Online Retail and Promotion for SMIs and SMEs.
Contact us
PLATFORM2U.COM
Malaysia Headquarters:
60, Jalan Puteri 2/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia
Hong Kong Office:
Unit 1-2, 18 Floor, No. 26, Nathan Road, TST, Kawloon, Hong Kong
Philippines Office:
10th Floor, Herrera Tower, 98 V.A., Rufino Street, Makati City, 1227 Philippines.
Tel: +603 8068 4607
Fax: +603 8068 5718
Website: http://www.platform2u.com | http://www.smilds.com
Email: info@platform2u.com
32 | Go Global Directory 2010/11
34. Go Global Directory 2010/11
Sigmax-e Services Sdn Bhd
Go Global Directory 2010/11 | 33
35. The Company
Located in the cost - quality sweet
spot of Kuala Lumpur, Malaysia,
SigMax-e is able to offer a great low-
cost location coupled with world-class
infrastructure! It is no surprise therefore
that, within a short span of five years,
it has been able to attract some of the
best-known brands in the world to
its books. Dell, Sony, Panasonic, The
Commonwealth to name just a few!
When you are looking to enhance the productivity of
your back office, you have two big options…
You may look at process re-engineering and deploy
well known methods like six sigma, OR…
• f the process is not strategic to your core business,
i
you may choose to outsource to a low cost partner.
SigMax E Services has been established to address
exactly these needs. Sigmax-E specializes in providing
productivity solutions to enhance the quality and
reduce the costs of your back-office processes. It
deploys process management best practices from world
class companies and proven methodologies like Six
Sigma to achieve these ends for its clients.
34 | Go Global Directory 2010/11
36. Business Activities
Business Activities
SigMax-e provides two lines of services:
Process Outsourcing
• Book Keeping
• Account Reconciliation
• Financial analysis
• Customised Reports
• Expense claims processing
• Billing
• Data Capture
• Transaction Processing
Project Management
• Training
SigMax-e helps UK accounting firm to cut • Facilitating:
costs and speed-up book-keeping - Quality improvement
- Cost-cutting
Context: - New process design
• ccountancy firm (AF) in London looks to cut costs
A • esign and implementation of
D
in book keeping and data entry to provide more plans for Shared Services and
cost-effective services to its clients Outsourcing
Action: Results: (after 12 Months)
• F outsources the functions from receipt of
A • Process works effectively and is stable
vouchers, invoices, bank statements, etc to • rained employee at SigMax-e, successfully trains
T
preparation of Trial Balance. After a detailed study, other staff
AF prefers Malaysia due to availability of large • Scope expanded to cover 40 companies
numbers of UK-trained accountants and stable • SLA implementation timelines improved
infrastructure. • F expresses satisfaction with progress and agrees to
A
• t outsources the process to Sigmax-e based on its
I expand scope further to include analysis of accounts
knowledgeable accounting staff, stable infrastructure and preparation of Audit Files by SigMax-e
and proven capability of delivering to SLAs
• AF sends trainer to train SigMax-e staff for one week. Learning:
• rocess established for scanning all documents in
P Key success factors are:
London and storing them on secure server. SigMax-e Partnership model
logs in accesses documents, captures data, saves Flexibility in crafting solutions
‘back-up’ file on server for B to access and process Transparency in discussing defects and problems
further.
• Outsourcing commenced with 4 accounts
Go Global Directory 2010/11 | 35
37. The way it works…
1. Invoices and other paper-based inputs are scanned
and stored in electronic form,
2. Inputs received electronically, via fax or the web are
stored in the same way.
3. This data is transmitted via periodic file transfers or
a accessed direct via 3270 / terminal server / web
solutions,
4. ransaction processing / ERP systems accessed via
T
3270 sessions / terminal server or other web-based
solutions.
5. In most cases, data is retained at customer site and
not duplicated.
6. State of the art security and compression systems
used to ensure confidentiality and minimize
bandwidth usage.
Sigmax-e deploys proven methodologies and best practices to migrate client processes
to its offices and then goes about systematically eliminating waste and fat from them to
ensure continuous improvement.
The graph below depicts SigMax-e’s systematic approach from prospecting to operations.
1 Opportunity
Identification 2 Solution
Design 3 Process
Transition 4 Service
Delivery 5 Billing &
Collections
• Explore Opportunity • nderstand
U • Hire & Train Staff • easure outputs vs.
M • apture output
C
• Contact Client ‘Bostomer’ needs • et sign-off on
G targets data on Quality &
• tudy process
S proficiency Volumes
• Earn Trust • easure process
M
dynamics, Metrics & • Set up infrastructure variance • Raise invoices
• Explain Value
staff profile • Pursue collections
• Identify ‘Bostomer(s)’ • evelop ‘Bostomer’
D • Manage staff
• Id. Regulatory issues comm. plan
• Respond to RFI • IS, Dashboards &
M
• esign Process & IT • Test systems & skills
D Performance Analysis
• btain RFP / sign-off
O solution
• SLA with Exit clauses • ontinuous
C
for Solution design • Submit proposal
• Get OK for cut-over improvement &
• Close sale ‘Bostomer’ feedback
2 Toll 5 Toll Gates,
Gates FMEA
36 | Go Global Directory 2010/11
38. Client Endorsement
Industry Focus
1. Companies with a global focus
2. Start-up dot coms
Contact us
SIGMAX-E SERVICES SDN BHD
Unit IB 1&2,
MSC Malaysia Technology Commercialisation Centre,
Persiaran Multimedia,
63000 Cyberjaya,
Selangor, Malaysia
Tel: +603-8313 8135
Fax: +603-8313 8136
Website: www.sigmax-e.com
Email: enquiries@sigmax-e.com
Go Global Directory 2010/11 | 37
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38 | Go Global Directory 2010/11
40. Go Global Directory 2010/11
Silverlake Axis Sdn Bhd
Go Global Directory 2010/11 | 39
41. The Company
Today’s economic climate and competitive business
landscape give rise to the need for financial institutions
to address various challenges and requirements.
In addition, these institutions also have to look
into providing solutions to meet the needs of their
discerning customers.
Silverlake Axis has a proven history in helping financial
institutions stay agile. We have been a leading provider
of end-to-end universal integrated banking solution to
major financial institutions since 1989. Our installed
Silverlake Axis empowers financial base in Asia and Middle East exceeds 100 customers
institutions with the right solution including 40% of the Top 20 largest banks in South East
foundation to continuously improve Asia.
their world-class business delivery
Our years of experience has helped us understand
and customer services capabilities. the challenges that financial institutions are facing in
meeting the demands of their customers, in staying
ahead of the competition, in responding to the
changing economic climate, be it locally or within the
region. Hence, we are a trusted solutions provider and
have a 100% success track record in delivering end-to-
end core banking implementation and enhancement,
backed by strong management and key software
development team.
40 | Go Global Directory 2010/11
42. Solution Offerings
Silverlake Axis Integrated Banking Solution (SIBS) Silverlake Axis Integrated Islamic Banking Solution
Silverlake Axis Integrated Banking Solution (SIBS) assists (SIIBS)
financial institutions address challenges and leverages Silverlake Axis Integrated Islamic Banking Solution
opportunities driven primarily by market forces such (SIIBS) is a complete suite of applications that meet the
as customer choices, compliance requirements, requirement of any Islamic Bank. SIIBS incorporates all
need for cost efficiency, business consolidations and features necessary to be an adaptive platform to support
competition. a world-class financial institution while complying to
Syariah requirement.
SIBS is designed on the Silverlake Axis Solution
Architecture comprising the Representation, Logistics Silverlake Axis Integrated Provident Fund System
and Core Layers. (SIPFS)
Silverlake Axis Integrated Provident Fund System
The Representation Layer is powered by SIBS Customer (SIPFS) is a comprehensive employee provident fund
Facing Software Engines to deliver world-class customer registration module. Its main function is registering of
interactions and experience through multiple customer new members such as Government and Private Sectors
touch points. and to keep current and accurate lifetime member
profile information, including nominees’ details. This
The Logistics Layer provides the enabling technologies module provides a wide range of capabilities that
to deliver straight through business process and allows users to seamlessly access information via a
information integration at the front office, middle office single user-interface.
and back office to achieve greater business process
efficiency, transparency and control. Silverlake Axis Card System (SCS)
Silverlake Axis Card System (SCS) is one of the most
The Core Layer, anchored on the SIBS Product advanced and complete card solutions used by both
Factory and Information Repository, enables speedy financial institutions and card processors today. A
definition of new products and services through more global payments system, SCS transcends national
than 10,000 user configurable and pre-integrated boundaries, offering 24X7 authorisation and different
solution attributes/parameters and objects. SIBS types of settlement capability.
supports Customer Centricity for all transactions and
interactions, throughout the entire life cycle of the Silverlake Axis Retail Merchandising System (PROFIT)
customer relationships. Comprising more than 7,000 Silverlake Axis Retail Merchandising System (PROFIT)
Banking Tables, the SIBS Information Repository can be is a fully integrated retail system with a complete
leveraged for risk management, data mining, customer integrated solution developed for retailers based on the
analytics, cross-selling, customer care, product actual dynamics of the merchandising cycle. PROFIT
development, customer behavioural analysis and provides comprehensive end-to-end business process,
performance management. opportunity management, performance reporting and
decision support to retail management.
SIBS offers a suite of over 40 modules catering to
Conventional, Islamic and Micro banking that support
front office, middle office and back office operations.
Go Global Directory 2010/11 | 41
43. Service Offerings
Implementation and Customisation Services Application Management Services
Our end-to-end implementation services include: Our Application Management team assigns resources
• Project Management with the required skills and experience to plan, manage
• Requirements Definitions and deliver the functional requirements, to leverage
• Software Customisation and enhance our banking solution.
• Life-cycle Testing
• Data Conversion Business and IT Consulting Services
• ardware Requirements Assessment &
H Our Consulting Services aim to assist customers by
Environment Setup providing strategic technology planning and analysis to
• Training for Trainers & End Users find opportunities for competitive advantage.
• Migration & Rollout
• Pilot Implementation Outsourcing Services
• Post Implementation Support Our Outsourcing Services provide a foundation
for continuous strategic change through flexible,
Program Management Services outsourced delivery model and consulting expertise.
Our Program Management Services framework supports
and manage multiple related projects as a whole to IT Systems Management
achieve common strategic business goals. Our IT Systems Management includes marketing,
implementing and maintaining tools for software
Application Maintenance and Support Services change and deployment controls, hot-site data
Our Maintenance and Support Services include 24 X 7 mirroring and application recovery, reports
Customer Support Services and Customer Specific Release management and distribution, security management.
Services for software supplied and installed by us.
Contact Us
SILVERLAKE AXIS SDN BHD
Kuala Lumpur
Suite 3A-3, Level 3, Block 3A, Plaza Sentral
Jalan Stesen Sentral 5,
Kuala Lumpur Sentral,
50470 Kuala Lumpur, Malaysia.
Tel: +603-92073000
Fax: +603-92073111
Email: customersupport@silverlakeaxis.com
Lot 5.04, 5th Floor,
Menara 1, Faber Towers,
Jalan Desa Bahagia, Taman Desa,
58100 Kuala Lumpur,
Malaysia.
Tel: +603-79832288
Fax: +603-79836555
Email: customersupport@silverlakeaxis.com
Website: www.silverlakeaxis.com
www.silverlakegroup.com
42 | Go Global Directory 2010/11
45. Rexit Berhad (“Rexit”) is a company that focuses on delivering solutions and services to the
Insurance industry. Rexit’s intimate knowledge and understanding of the business processes
and operations of the industry, its capability to continually identify advances in technology
and successfully adapting those for the benefit of its customers have made Rexit the
solutions partner of choice.
Rexit is currently listed on the ACE market of Bursa Malaysia Securities Bhd.
The Company
Rexit has grown from four-person operations in 1998 The e-Cover application has since been expanded to
into a public listed company in November 2005. cover all classes of general insurance. Currently, more
than 35,000 intermediaries, 10 insurance companies,
Rexit offers several web-based insurance solutions over twenty unit trust companies, four banks, a
which cater for the front-end marketing and sales statutory body and telcos are participating in one of
functions, as well as the back-end operations and the largest e-commerce portals in the country with
management requirements of insurance companies. over 500,000 transactions a month. The e-Cover portal
currently transact over MYR (Malaysian Ringgit) 1.5
Rexit is a key Shared Services and Outsourcing (“SSO”) billion in terms of premium value annually.
partner to the financial services industry by offering its
solutions on an Applications Service Provider (“ASP”) Through a common interface, agents can transact
model. Rexit has recognized that this ‘pay per use’ for multi-principals using the same device instead of
model can greatly benefit its customers, as there is different terminals and operating environments in the
no need for upfront capital expenditure, the high cost past. The capability is extended to any location so
of developing and upgrading an application or the long as there is access to the Internet. This fits into the
related costs of maintaining and managing the required business model of providing service anytime, anywhere
hardware. which most insurance agents operate in.
A major milestone was reached in January 2005 when Rexit Software has met all the regulatory requirements,
the Malaysian Government mandated that all insurance especially those of Central Bank of Malaysia on the
information to be transmitted electronically to the Guidelines on Management of IT Environment (GPIS1)
Road Transport Department (“JPJ”) via the paperless for its solutions to the insurance industry.
electronic insurance (“eInsurans”) service only and
that physical insurance cover was no longer in use. In As a public-listed entity, Rexit not only has the financial
conjunction with the eInsurans initiative, JPJ appointed capacity to undertake large IT projects but also has
Rexit’s 20% - owned associated company, Reward- the experience in managing large IT infrastructures.
Link.com Sdn Bhd to be an electronic gateway provider It also operates under the stringent requirements of
between JPJ and the insurance companies. various regulatory bodies ensuring that there is proper
corporate governance and prudence in its operations.
With the launch of the eInsurans initiative, Rexit
introduced its e-Cover application through its wholly Rexit expanded its operations overseas with the
owned subsidiary, Rexit Software Sdn Bhd (“Rexit incorporation of Rexit International Sdn Bhd (“Rexit
Software”). The e-Cover application enabled the International”). In 2008, Rexit signed agreements
insurance companies to utilize their agency network with Sompo Japan Insurance Inc. and its subsidiary in
partnership to capture the policyholders’ information at Hong Kong Sompo Japan Insurance (Hong Kong) Co.
the point of customer contact. This meant that source Ltd. for the implementation of our IIMS. The system
data is now entered by thousands of agents instead implemented at their Hong Kong office has since gone
of relying on personnel of insurance companies and live in January 2010.
the system is simple to use and easily accessible. This
has greatly helped to enhance the delivery system and
customer service of the insurance companies.
44 | Go Global Directory 2010/11