Presentation at annual Human Resources / Talent Leadership experience for Kaiser Permanente Colorado, at Experience Wildlife, Parker Colorado, on being "out there" with and for the people we serve, as part of "Destination Leadership" Thank you Kaiser Permanente Colorado for a great day!

3. Hi. I’m Ted.
Follow me!
@tedeytan

4. I’m here from the future.

5. 2KPCTH Refresh | Kaiser Permanente | December 07, 2012
Total Health Exam Room
Tandberg Cart
So are you.
Tim Grayson, MD • Colorado Permanente Medical Group

6. 2KPCTH Refresh | Kaiser Permanente | December 07, 2012
Total Health Exam Room
Tandberg Cart
We show the future like this

7. Mark Davies, MD • Jeremy Hunt
Medical Director, NHS Information Centre • UK Secretary of State for Health

8. Boris Lushniak, MD • Regina Benjamin, MD • Bob Sallis, MD
US Surgeon General • Southern California Permanente Medical Group

10. Passion

11. 2005

12. 1985

13. CPMG Physician Roles
Healer
Leader
Partner

14. 2005

15. 2008

16. What? Always through the lens of health
Source: Twitonomy

17. Who?
Source: Twitonomy
You!
patient
patient

18. Ted Eytan, MD
@tedeytan​
Thank you, patients, nurses, doctors
@KPcolorado , and @janground , for
sharing, teaching, and being awesome,
sincerely- your DC fanclub.
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5:31 PM - 19 Nov 09
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Reply to @KPcolorado @janground

19. Why? Listening, the most important innovation
Leadership Academy 2013
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20. Listening

21. social network
“linear”
Listening
solves
problems

22. social network
“connected”
Listening
solves
problems

23. social network
“connected”

24. time’s up!
social network
“linear”

25. more time • better solution
social network
“linear”

26. Listening, beyond the immediate network
Source: Lazer D, Friedman A. The Network Structure of Exploration and
Exploitation. Administrative Science Quarterly. 2007;52(4):667–694. Available at:
http://asq.sagepub.com/lookup/doi/10.2189/asqu.52.4.667.

27. Listening
“You know institutions tend to become static;
they build walls around themselves to protect
themselves from change, and eventually die.
You should fight that by opening up your
thinking and your ideas, and work for a
change.”
-Sidney Garfield, MD

28. Why? Presence
Agencies, departments, and
organizations don't do things - people do
things. People's names should be on
things to foster both accountability and
pride. - Edward Tufte

29. Presence

32. I want to know about YOU - @reginaholliday

33. Being There
“Bouncing a Ball Alone: Grokking Failure” -
Henry Ford Health System, Detroit, November, 2012

34. Being there

35. Being there
Source: https://twitter.com/tedeytan/cpmg-pilot

36. How?

37. What did YOU learn in the last 24 hours?
!TWEET: @tedeytan
!SMS:
!Do it now!

38. and HAVE FUN.

39. © 2013 The Permanente Federation, LLC
thank you.
art by Sally Butler
May, 2013