1. TelScale
Documenting with End User in Mind

2. How things Are
Information, information everywhere but not a
single one that fits my needs.

3. Think Like End User
Who are the users of Telscale products and
what do they want versus what do they
REALLY need?

4. Keeping it Simple
Straight to the point
Basic concepts
Advanced concepts

5. FAQ Knowledge base
Reusing knowledge gained from customers
Simple presentation that can be easily updated

6. Documentation RoadMap
Avoid redundant information
Unify common content
Overview of Telscale products and how they
are related.

7. RTFM
Read The Free Manual

8. Have Your Say
?