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Twilio

             An Introduction




Jonas Borjesson – Tech Lead SIP
                                  COPYRIGHT © TWILIO INC. 2012
Making Telecom Simple




●   Telecom technologies are inaccessible to most developers.
●   Providers select customers based on size & volume
●   Web technologies are open & ubiquitous
●   Millions of web developers world wide



                                            COPYRIGHT © TWILIO INC. 2012
Products

●   Full voice application stack with best in class API
●   Send and receive phone calls all over the world

●   Leading provider of long code and short codes
●   Connected to over 1,000 mobile operators networks

●   VoIP for both web browsers and, iOS and Android
●   Build VoIP capabilities directly into applications


                                             COPYRIGHT © TWILIO INC. 2012
Unparalleled Community




                COPYRIGHT © TWILIO INC. 2012
An API to the telephony network




      A User calls or sends an SMS to your Twilio phone number




                                             COPYRIGHT © TWILIO INC. 2012
An API to the telephony network




   Twilio receives the call or SMS and makes a request to your application




                                                     COPYRIGHT © TWILIO INC. 2012
An API to the telephony network




     Your app receives that information and sends XML back to Twilio




                                                COPYRIGHT © TWILIO INC. 2012
An API to the telephony network




      Twilio executes those instructions and interacts with the user




                                                 COPYRIGHT © TWILIO INC. 2012
Live Coding




              COPYRIGHT © TWILIO INC. 2012
●   Make & receive calls from a
    desktop browser or mobile
    app
●   Dial from the web to the
    PSTN and Vice-versa
●   Connect audio between
    browsers and mobile apps




      COPYRIGHT © TWILIO INC. 2012
What might you build?


     E-Commerce                       Call Centers                        Conferencing
Let visitors connect to sales    Deploy call center agents          Bridge the web, mobile apps
 or customer service with a      with only a web browser            and even traditional phones.
         single click.                   or tablet.




     Collaboration                 Lead Generation                            Gaming
      Add rich voice            Instantly connect hot leads to         Add realtime voice
  communications to your          your sales team. Track all        communications to your web
    productivity apps.               aspects of the calls.              or mobile games.




                                                             COPYRIGHT © TWILIO INC. 2012
1 include
2 lines of JS

 simple
powerful

            COPYRIGHT © TWILIO INC. 2012
Live Coding




              COPYRIGHT © TWILIO INC. 2012
COPYRIGHT © TWILIO INC. 2012

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Mobicents Summit 2012 - Jonas Borjesson - Introduction to Twilio

  • 1. Twilio An Introduction Jonas Borjesson – Tech Lead SIP COPYRIGHT © TWILIO INC. 2012
  • 2. Making Telecom Simple ● Telecom technologies are inaccessible to most developers. ● Providers select customers based on size & volume ● Web technologies are open & ubiquitous ● Millions of web developers world wide COPYRIGHT © TWILIO INC. 2012
  • 3. Products ● Full voice application stack with best in class API ● Send and receive phone calls all over the world ● Leading provider of long code and short codes ● Connected to over 1,000 mobile operators networks ● VoIP for both web browsers and, iOS and Android ● Build VoIP capabilities directly into applications COPYRIGHT © TWILIO INC. 2012
  • 4. Unparalleled Community COPYRIGHT © TWILIO INC. 2012
  • 5. An API to the telephony network A User calls or sends an SMS to your Twilio phone number COPYRIGHT © TWILIO INC. 2012
  • 6. An API to the telephony network Twilio receives the call or SMS and makes a request to your application COPYRIGHT © TWILIO INC. 2012
  • 7. An API to the telephony network Your app receives that information and sends XML back to Twilio COPYRIGHT © TWILIO INC. 2012
  • 8. An API to the telephony network Twilio executes those instructions and interacts with the user COPYRIGHT © TWILIO INC. 2012
  • 9. Live Coding COPYRIGHT © TWILIO INC. 2012
  • 10. Make & receive calls from a desktop browser or mobile app ● Dial from the web to the PSTN and Vice-versa ● Connect audio between browsers and mobile apps COPYRIGHT © TWILIO INC. 2012
  • 11. What might you build? E-Commerce Call Centers Conferencing Let visitors connect to sales Deploy call center agents Bridge the web, mobile apps or customer service with a with only a web browser and even traditional phones. single click. or tablet. Collaboration Lead Generation Gaming Add rich voice Instantly connect hot leads to Add realtime voice communications to your your sales team. Track all communications to your web productivity apps. aspects of the calls. or mobile games. COPYRIGHT © TWILIO INC. 2012
  • 12. 1 include 2 lines of JS simple powerful COPYRIGHT © TWILIO INC. 2012
  • 13. Live Coding COPYRIGHT © TWILIO INC. 2012
  • 14. COPYRIGHT © TWILIO INC. 2012