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Welcome to Site Manager 7
                                  David Miller
                                  Paul Kelly
                                  Piero Tintori




t44u User & Partner Conference 2009
Market & Product Vision

          1. Build World Class WCM product
              –    Provide One offering on Multiple technical platforms &
                   browers
              –    Increase End User reach for “Occasional Users”
              –    Increase productivity for accessibility, security, SEO, link
                   checking
              –    Integrate data from other systems as required
          2. Support growth in current install base
              –    Grow community and contributions
              –    Module Sharing among clients via Extranet
              –    Support developers and partners
          3. Provide basis for expansion into new markets



t44u User & Partner Conference 2009
Sources of requirements…

          • Strategic
               – Strategic goals
               – Market review
          • Customers
               – Current clients
               – Joint development with selected clients
          • New Sales
               – From specific tenders & new sales
          • Internal
               – Professional Services
               – Client Support
               – R&D




t44u User & Partner Conference 2009
Main Functional Themes & Measures

          Four functional areas:
          1. Revised User Interface & Editor
          2. Content Creation Enhancements
          3. Developer & Partner Productivity
          4. Enhanced Community via Extranet

          Four key measures:
               –    Ease Of Use, Value, Productivity, Community




t44u User & Partner Conference 2009
Revised UI and Editor

          • User Interface
               –   Ease of Access (and accessibility)
               –   Improved Look & Feel using AJAX, web2.0
               –   Focus on Occasional User for larger rollout
               –   Roles based dashboard & gadgets
               –   Build using new Web Services API
          • Revised Editor & Editable Areas
               – Direct edit support for all supported browsers
               – Simpler navigation to editable areas
               – Customisable based on client configuration




t44u User & Partner Conference 2009
Content Creation Productivity

          • Content Checking within UI
               – Content Link validation
               – Content Accessibility checking
               – SEO checking
          • Media Library
               –   Ease of use (drag & drop)
               –   Media manipulation (images etc.)
               –   Improved Media Management
               –   Multilingual support
          • WebDav
               – Expose Site Manager content store as file system
               – Drag and Drop media and content




t44u User & Partner Conference 2009
Developer & Partner Productivity

          • Web Services API
               –   Wraps current Java API
               –   Greater support for .NET, C# etc.
               –   Extend Site Manager UI
               –   Callable from published sites
               –   Shipped examples
          • Third party Integration
               –   Access to data from external systems
               –   Integrated SharePoint support
               –   External WebDav Connector
               –   Selected 3rd party & partner products
          • Content Packaging & Delivery: Bundles
               – Mechanism to package styles, templates
               – Deliver as single entity for reuse


t44u User & Partner Conference 2009
Functionality continued

          • Security
               – Shibboleth authentication support
               – Improved LDAP support
               – Pluggable authentication modules
          • Multiple File Extensions
               – Publish to mixed output types in single site (Cold Fusion,
                 PHP) RSS, etc.
          • Cache Clustering
               – Shared instances of Site Manager
               – Increased scalability for user groups
          • Shipped Data
               – Up and running with examples in minutes
          • Customer Suggestions
               – Many already added
               – Continual small improvements (especially for beta3)
               – Ongoing exercise – keep them coming!


t44u User & Partner Conference 2009
Timescales

        Project Start
        Jan/Feb 2009

            Project Plan Available
            April 2009

                  UI & Other Prototypes
                  July 2009

                       Beta Testing Starts
                       Sep 2009

                              Launch @ t44u’09
                              Nov 2009

                                  General Availability
                                  Early 2010


t44u User & Partner Conference 2009
Where we are now

          • Beta 1
               – New User Interface, New TinyMCE Editor, Multiple Files
                 Extensions, Cache clustering, WebDav, Widgets, Reports,
                 Multiple client suggestions
               – Released 28 September
          • Beta 2
               – New Direct Edit, Enhanced Media Library & new UI, SEO
                 Checking, Web Services, External WebDav Connector,
                 More client suggestions
               – Release post t44u
          • Beta 3
               – Date to be confirmed (ideally pre Christmas)
          • General Availability
               – To be confirmed (January / February 2010)

t44u User & Partner Conference 2009
Testing Site Manager 7 and the
                                  QA Beta Programme

                                      David Connolly




t44u User & Partner Conference 2009
Site Manager and Quality Assurance


       • A new approach to QA started in 2009

       • 6.2 Started process
             – Nightly build system & automated tests
             – Test plans & Ship Criteria


       • Further development for 7.0
             –   Dedicated QA team
             –   Address key quality areas (e.g. HTML Area)
             –   More comprehensive & reusable Test Plans
             –   Introduce & co-ordinate a Beta Feedback Programme
             –   Continued Quality Assurance for Site Manager



t44u User & Partner Conference 2009
The Death of HTML Area

• HTML Area has many bugs
     – No longer actively supported


• Selected TinyMCE as
  replacement
     – Easier to integrate & use
     – EXACTLY the same for end users


• TinyMCE sole editor in 7.0


          TinyMCE is available &
         supported TODAY in 6.2
          (revision 23 onwards)

t44u User & Partner Conference 2009
Comparison: TinyMCE As An End User

   • 6.2




   • 7.0




   • A more confident and solid editor. Progressing steadily.

t44u User & Partner Conference 2009
Beta 1 Testing

          • User Interface, WebDAV and Tiny MCE Testing
               – Heavy testing of the “Big Three”
               – Handled internally by QA Dept in conjunction with R&D


          • Sandbox Testing
               –   Snapshot of T4 Intranet and Extranet
               –   Upgraded to 7.0 B1
               –   Two days of intense in-office testing.
               –   76 issues found and logged. All critical fixes implemented


          • Other Testing
               –   Simulated Client Upgrades
               –   Enterprise DB Testing
               –   Multiple File Extensions
               –   Test Scripts as required
t44u User & Partner Conference 2009
Project Pizza

• Project Pizza
     –   Fresh install of 7.0 with T4’s Intranet data
     –   Made a brand new Intranet in one day
     –   “Is this usable in a production environment”
     –   The final big test before Beta 1 Launch




t44u User & Partner Conference 2009
Beta 1 Launch


          • Launched September 28th 2009
               – 12 clients mirror installs upgraded to 7.0
               – Active feedback from many in the Beta Feedback
                 Programme


          • Cloud Installation
               – TERMINALFOUR cloud demo running 7.0 Beta 1


          • Beta Feedback
               – Our biggest advantage from the Beta releases.
               – Here are our Top 3...




t44u User & Partner Conference 2009
Beta Feedback – 3rd Highest

    • University of Strathclyde




t44u User & Partner Conference 2009
Beta Feedback – 2nd Highest

    • University College Dublin




t44u User & Partner Conference 2009
Beta Feedback – 1st Place

    • University of York




t44u User & Partner Conference 2009
Beta Feedback Overview


  • Massive amounts of feedback
  • Escalation process developed
       – Client Feedback processed and all possible issues logged
       – Issues escalated to QA/R+D as Bugs, Changes, Features etc.
  • Accurate reports and overview of key areas
  • Beta 2 Testing currently in progress
       – Building on all our Beta 1 experience
       – Adapting to future needs taking on board client suggestions and
         feedback
  • Beta 2 available end of November for clients and cloud
  • Beta 3 to follow



t44u User & Partner Conference 2009
Time to Show it in Action




t44u User & Partner Conference 2009
….. The Laura & Raewyn show

                                      With a “bit” of help from Piero….




t44u User & Partner Conference 2009
What do you think?

                                  Questions?



t44u User & Partner Conference 2009
We hope you enjoy Version 7




t44u User & Partner Conference 2009

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TERMINALFOUR t44u 2009 TERMINALFOUR Site Manager 7 QA & Beta Programme

  • 1. Welcome to Site Manager 7 David Miller Paul Kelly Piero Tintori t44u User & Partner Conference 2009
  • 2. Market & Product Vision 1. Build World Class WCM product – Provide One offering on Multiple technical platforms & browers – Increase End User reach for “Occasional Users” – Increase productivity for accessibility, security, SEO, link checking – Integrate data from other systems as required 2. Support growth in current install base – Grow community and contributions – Module Sharing among clients via Extranet – Support developers and partners 3. Provide basis for expansion into new markets t44u User & Partner Conference 2009
  • 3. Sources of requirements… • Strategic – Strategic goals – Market review • Customers – Current clients – Joint development with selected clients • New Sales – From specific tenders & new sales • Internal – Professional Services – Client Support – R&D t44u User & Partner Conference 2009
  • 4. Main Functional Themes & Measures Four functional areas: 1. Revised User Interface & Editor 2. Content Creation Enhancements 3. Developer & Partner Productivity 4. Enhanced Community via Extranet Four key measures: – Ease Of Use, Value, Productivity, Community t44u User & Partner Conference 2009
  • 5. Revised UI and Editor • User Interface – Ease of Access (and accessibility) – Improved Look & Feel using AJAX, web2.0 – Focus on Occasional User for larger rollout – Roles based dashboard & gadgets – Build using new Web Services API • Revised Editor & Editable Areas – Direct edit support for all supported browsers – Simpler navigation to editable areas – Customisable based on client configuration t44u User & Partner Conference 2009
  • 6. Content Creation Productivity • Content Checking within UI – Content Link validation – Content Accessibility checking – SEO checking • Media Library – Ease of use (drag & drop) – Media manipulation (images etc.) – Improved Media Management – Multilingual support • WebDav – Expose Site Manager content store as file system – Drag and Drop media and content t44u User & Partner Conference 2009
  • 7. Developer & Partner Productivity • Web Services API – Wraps current Java API – Greater support for .NET, C# etc. – Extend Site Manager UI – Callable from published sites – Shipped examples • Third party Integration – Access to data from external systems – Integrated SharePoint support – External WebDav Connector – Selected 3rd party & partner products • Content Packaging & Delivery: Bundles – Mechanism to package styles, templates – Deliver as single entity for reuse t44u User & Partner Conference 2009
  • 8. Functionality continued • Security – Shibboleth authentication support – Improved LDAP support – Pluggable authentication modules • Multiple File Extensions – Publish to mixed output types in single site (Cold Fusion, PHP) RSS, etc. • Cache Clustering – Shared instances of Site Manager – Increased scalability for user groups • Shipped Data – Up and running with examples in minutes • Customer Suggestions – Many already added – Continual small improvements (especially for beta3) – Ongoing exercise – keep them coming! t44u User & Partner Conference 2009
  • 9. Timescales Project Start Jan/Feb 2009 Project Plan Available April 2009 UI & Other Prototypes July 2009 Beta Testing Starts Sep 2009 Launch @ t44u’09 Nov 2009 General Availability Early 2010 t44u User & Partner Conference 2009
  • 10. Where we are now • Beta 1 – New User Interface, New TinyMCE Editor, Multiple Files Extensions, Cache clustering, WebDav, Widgets, Reports, Multiple client suggestions – Released 28 September • Beta 2 – New Direct Edit, Enhanced Media Library & new UI, SEO Checking, Web Services, External WebDav Connector, More client suggestions – Release post t44u • Beta 3 – Date to be confirmed (ideally pre Christmas) • General Availability – To be confirmed (January / February 2010) t44u User & Partner Conference 2009
  • 11. Testing Site Manager 7 and the QA Beta Programme David Connolly t44u User & Partner Conference 2009
  • 12. Site Manager and Quality Assurance • A new approach to QA started in 2009 • 6.2 Started process – Nightly build system & automated tests – Test plans & Ship Criteria • Further development for 7.0 – Dedicated QA team – Address key quality areas (e.g. HTML Area) – More comprehensive & reusable Test Plans – Introduce & co-ordinate a Beta Feedback Programme – Continued Quality Assurance for Site Manager t44u User & Partner Conference 2009
  • 13. The Death of HTML Area • HTML Area has many bugs – No longer actively supported • Selected TinyMCE as replacement – Easier to integrate & use – EXACTLY the same for end users • TinyMCE sole editor in 7.0 TinyMCE is available & supported TODAY in 6.2 (revision 23 onwards) t44u User & Partner Conference 2009
  • 14. Comparison: TinyMCE As An End User • 6.2 • 7.0 • A more confident and solid editor. Progressing steadily. t44u User & Partner Conference 2009
  • 15. Beta 1 Testing • User Interface, WebDAV and Tiny MCE Testing – Heavy testing of the “Big Three” – Handled internally by QA Dept in conjunction with R&D • Sandbox Testing – Snapshot of T4 Intranet and Extranet – Upgraded to 7.0 B1 – Two days of intense in-office testing. – 76 issues found and logged. All critical fixes implemented • Other Testing – Simulated Client Upgrades – Enterprise DB Testing – Multiple File Extensions – Test Scripts as required t44u User & Partner Conference 2009
  • 16. Project Pizza • Project Pizza – Fresh install of 7.0 with T4’s Intranet data – Made a brand new Intranet in one day – “Is this usable in a production environment” – The final big test before Beta 1 Launch t44u User & Partner Conference 2009
  • 17. Beta 1 Launch • Launched September 28th 2009 – 12 clients mirror installs upgraded to 7.0 – Active feedback from many in the Beta Feedback Programme • Cloud Installation – TERMINALFOUR cloud demo running 7.0 Beta 1 • Beta Feedback – Our biggest advantage from the Beta releases. – Here are our Top 3... t44u User & Partner Conference 2009
  • 18. Beta Feedback – 3rd Highest • University of Strathclyde t44u User & Partner Conference 2009
  • 19. Beta Feedback – 2nd Highest • University College Dublin t44u User & Partner Conference 2009
  • 20. Beta Feedback – 1st Place • University of York t44u User & Partner Conference 2009
  • 21. Beta Feedback Overview • Massive amounts of feedback • Escalation process developed – Client Feedback processed and all possible issues logged – Issues escalated to QA/R+D as Bugs, Changes, Features etc. • Accurate reports and overview of key areas • Beta 2 Testing currently in progress – Building on all our Beta 1 experience – Adapting to future needs taking on board client suggestions and feedback • Beta 2 available end of November for clients and cloud • Beta 3 to follow t44u User & Partner Conference 2009
  • 22. Time to Show it in Action t44u User & Partner Conference 2009
  • 23. ….. The Laura & Raewyn show With a “bit” of help from Piero…. t44u User & Partner Conference 2009
  • 24. What do you think? Questions? t44u User & Partner Conference 2009
  • 25. We hope you enjoy Version 7 t44u User & Partner Conference 2009