1. TERMINALFOUR Update
Piero Tintori
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2. A lot has been happening …
• Things have been busy.....
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3. Since the last event
• Secured funding at end of 2009
• Growth in new clients
• Growth in implementations
• Growth in team & office
• Rollout of Site Manager 7
• Growth in partners
• Increased recognition
– Gartner, Butler Ovum, CMS Watch/Real Story Group
• The odd award
– Export Company of Year
– Web Development Company of the Year
– Tech FAST 50 (eight time)
– Web IDOL
• http://video.jboye.com/video/609393/benjamin-franklin-aka-piero
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4. Funding for growth
• Minority investment
– NCB Ventures
– AIB Seed Capital fund
– Enterprise Ireland (grant aid)
• Provided validation
• Opportunity to accelerate growth
– People
– Research and Development
– Sales & Marketing
– Market Expansion
• Next level in development
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5. Some of our 34 new TERMINALFOUR clients in 2010
t44u User & Partner
Conference 2010
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6. Some of our 34 new TERMINALFOUR clients in 2010
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7. Growth in Clients:
... New since last t44u year
• Newark & Sherwood District Counci, UK
• Aer Lingus, Dublin, Ireland
• Alverno College, Milwaukee, Wisconsin, USA
• Anchorage School District , Alaska, USA
• Buck County Community School, Pennsylvania, USA
• Case Western University, Ohio, USA
• Central Bank of Bahrain
• City & Islington College, London, UK
• Columbia University, Teachers College, New York, USA
• Derby City Council, UK
• Donegal County Council, Ireland
• Empire State College, New York, USA
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8. Growth in Clients:
... New since last t44u year
• Gedling Burough Council, UK
• Intertrade Ireland, Northern Ireland
• Irish League of Credit Unions, Dublin, Ireland
• Loughborough University, UK
• Loyola University, Chicago, Illinois, USA
• Monaghan County Council, Ireland
• Newcastle University, UK
• North Western Health Sciences, Minneapolis, USA
• NUI Galway, Ireland
• Rhodes College South Africa
• Royal College of Music, London, UK
• Rushcliffe Borough Council, UK
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9. Growth in Clients:
... New since last t44u year
• South Downs National Park, UK
• Specsavers (Intranet), Gurnsey, UK
• SUNY Empire State College, New York, USA
• UNAIDS Geneva, Switzerland
• University of Huddersfield, UK
• University of Illinois, Chicago, USA
• University of Liverpool, UK
• University of the Arts London, UK
• University St Thomas, Minneapolis, USA
• York College, Pennsylvania, USA
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10. Geographic Split
Company Confidential
21 October 2010 10

11. Delivering on Growth Strategy
David Miller, COO
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12. Growth Strategy Remains Constant
• Focus
– On what we do best
– Selected Markets
– Selected Partners
• Growth in product
– Features & Ease of use
• Growth in delivery
– Ensuring client success
• Growth in community
– Share best practice
• Growth in team
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13. Focus on what we do best...
“We make it really easy for
organisations to deliver and
manage very large, highly
devolved, multilingual Websites,
Intranets and Extranets”
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14. Growth in Product:
.... Version 7 ongoing rollout
• Launched at t44u last year
• Basis for all new business since
• Beta cycles - thanks
• Incremental releases
– 7.0.004
– 7.0.005
– 7.0.006
– 7.0.007
– 7.0.008 (this week)
• Significant ongoing development
– With YOUR input
• 46% clients on Site Manager 7
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15. Growth in Product:
... Extra “goodies” since first V7 release
• Usability
– Direct Edit, Media Library, Shortcuts, Editor Enhancements
• Features
– New Navigation objects
– Personalisation
• Quick Start
– Sample data “out of the box”
• Publication enhancement
– Don’t republish media
– Archive sections
– Enhanced Navigation object performance
– Publish section now
– Others “in the works” (multithreaded publication)
• Significant ongoing development
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16. Growth in Product:
...Not forgetting earlier releases
• Ongoing Maintenance releases
– “Maintenance Mondays”
• Site Manager “Maintenance Month”
– Secured feedback from clients
– Approx 60 issues addressed
– Included feature enhancements
• All fixed rolled into Version 7
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17. Growth in Delivery:
...Implementations & Ongoing Support
• Building PS team
– Project Managers
– Web developers
• Training for staff & partners
• “Sure Start” Process streamlined
• Additional support for current clients
• Scaling Support across time zones
• Expanding Extranet
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18. Growth in team
• Aoife Dineen, Admin
• Bernard McKeever, QA
• Mark Baldwin, PS New
• Barry Flannery, CS
Staff
Since Last
• Raphaele Beyssac, PS
T44U
• Mike O'Donoghue, Sales
• Therese Grogan, QA
46 Staff • Ingrid Wallace, Sales
• Dermot Dooley, PS
28 Staff • Niamh O'Byne, PS
• Fiona Carton, CS
• Mark Howard, CS
• Alan Kinsella, CS
Dec Nov • Sasha Allan, Admin
2009 2010 • Siobhan O'Hora, Sales
• Daniel Keane, PS
• Sean Walsh, Marketing
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19. Growth in Team
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20. Growing the team
.... Partner Programme Revamp ....
• Welcome Mike O’ Donoghue
– EMEA Business Development
• Significant revamp of partner programme
– Certification
– Training
• Technology & Implementation partners
• Major component of growth story
– Regional & Industry
• More details later today.....
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21. Growing the team
.... Expanded Dublin office ....
• All of second floor 110 Amiens St.
• All welcome
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22. t44u User & Partner Conference 2010 22

23. Strategy going forward
• Continue to scale for growth
– Selected Market expansion
– Selected Partners
• Maintain excellence in product
– Continued rollout of Version 7 roadmap
• Develop community
– Share best practice with clients & partners
• Continue to build team
– Regional Sales/presales
– R&D / QA
– Delivery & Support
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24. TERMINALFOUR – end of 2010
 Business Growing
 46 people employed ... +20 to come
 Offices in Ireland, UK & USA
 34 Additional clients
 Clients in UK, Ireland, Switzerland, South
Africa, Bahrain, Canada & the US
 Growth in pipeline
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25. Questions....
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