This document discusses the concept of "plugged-in managers" and how they can help organizations. It suggests that plugged-in managers are aware of what is happening through digital tools and allow their teams flexibility. The document outlines three practices of plugged-in managers: stop and observe their environment, look at challenges and opportunities, and listen to employees, customers and data. It also provides scenarios around meetings, social media use, banking, virtual teams and office configurations that plugged-in managers may encounter.