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The Manager’s Dilemma
ola@focusshift.se

www.focusshift.se

2013-10-18
Ola Sundin

Development
Manager
The Dilemma!
Team B

Product Owner
Developer

Developer

Team A

ine Manager

Tester

Agile Coach

UI Designer
Developer

Developer

Tester

Developer

Developer
The Dilemma!
Team B

Product Owner
Developer

Developer

Team A

ine Manager

Tester

Agile Coach

UI Designer
Developer

Developer

Focus on the
teams
Tester

Developer

Developer
The Dilemma!
Team B

Some new
constraints
Product Owner
Developer

Developer

Team A

ine Manager

Tester

Agile Coach

UI Designer
Developer

Developer

Focus on the
teams
Tester

Developer

Developer
The Dilemma!
Team B

Some new
constraints
Product Owner
Developer

Developer

Team A

ine Manager

Tester

Agile Coach

Developer

UI Designer
Developer

Developer

Focus on the
teams
Tester

Developer

Business as
usual!
The Dilemma!
Team B

Some new
constraints
Product Owner
Developer
Team A

ine Manager

Expectations
radically
changed

Developer

Tester

Agile Coach

Developer

UI Designer
Developer

Developer

Focus on the
teams
Tester

Developer

Business as
usual!
The Dilemma!
Crisis
Team B

Deadlines

Crisis

Projects
Demands

Product Owner
Developer
Sickness

ine Manager
Crisis

Team A
Conflicts
Tester

Agile Coach

UI Designer
Changes

Developer

Developer

Developer

Tester

Developer
Staffing

Defects

Developer
The Dilemma!
Crisis
Team B

Deadlines

Crisis

Projects
Demands

Product Owner
Developer
Sickness

ine Manager
Crisis

Team A
Conflicts
Tester

Agile Coach

UI Designer
Changes

Developer

Developer

Developer

Tester

Developer
Staffing

Defects

Developer
What if...
Prime Objective
To deliv
er a fully
function
organis
al
ation ea
rly and
continu
ously by
cr
environ
ment wh eating an
ere peop
become
le
empowe
red
Prime Objective
To deliv
er a fully
function
organis
al
ation ea
rly and
continu
ously by
cr
environ
ment wh eating an
ere peop
become
le
empowe
red

Empowerment is allowing people at all levels to broaden their scope of decision making to more fully utilize their talents, skills and inherent creativity
Organisational Development

New Features

Improvements
Strategic and Tactical
Operational

Incidents

Maintenance
Five Questions
Score Board

GOAL

How do we
know if we are
successful?

What do we
absolutely
need to do
right now?

What’s
stopping us
right now?

How do we
get there?

Monthly
Focus

How do we
know how
we are
doing?
Communication
This is what you can
expect from us...
GOAL

Monthly
Focus

Goal

Goal

Goal
Management Board
Every Day
Every Week
Every Month
Every Quarter
GOAL

Monthly
Focus
Communication
This is what we
accomplished, what do
you think?

GOAL

Monthly
Focus

Goal

Goal

Goal
The Framework
GOAL

Quarterly
(Review)

How do we
know if we are
successful?

How do we
get there?

Monthly
(Strategy)

Weekly
(Tactical)

What do we
absolutely
need to do
right now?

Organisational
Developers

Daily
(Operational)

What’s
stopping us
right now?

Communication & Visualisation

Monthly
Focus

How do we
know how
we are
doing?
“The development teams
increased delivery precision,
quality and motivation”
“It’s great to have the time
to focus on tactical and
strategic issues”
“The development teams
increased delivery precision,
quality and motivation”
“It’s great to have the time
to focus on tactical and
strategic issues”
“The development teams
increased delivery precision,
quality and motivation”

“It feels good to be a
part of a real team and
get support and feedback
from my colleagues”
Thanks for
listening!

ola@focusshift.se

www.focusshift.se
Thanks for
listening!

l about
It’s al
eople!
p

ola@focusshift.se

www.focusshift.se
Thanks for
listening!

l about
It’s al
eople!
p

ola@focusshift.se

Manager
s are
people t
oo!

www.focusshift.se
Visualisation
Monthly
Focus

Monthly Focus

Objective

Monthly Focus

GOAL

Monthly Focus

Objective

Team C

Team A

Objective

Objective

Team B

Organisational Development Plan

Project/Team Status

Release Plan

Current Issues

Team D

Resource Plan

Whatever is needed
Project Status
Project Status
Projects and Resources
2012

Product Board Evolution
Jan
Feb
Apr
May
Sep

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The Manager's Dilemma 2013