5. Uses of Call Recording
To check level of customer satisfaction
To ensure quality control
To verify policy compliance
To analyse recorded interactions
To resolve disputes
21. Full-fledged Call Reports
Daily & monthly reports
Date-wise reports
Caller/Called Id, Date, Time,
Duration, Status & much more
Multimedia ActiveX player
25. Enhanced Search
Retrieve specific call information
Define multiple search criteria
Advanced sort, filter & search options
Track information at a faster pace
44. Our Clients
Federal Bank
Indian Railways
Geojit
Muthoot Finance
BSNL
Sulekha.com
Cochin Shipyard Ltd.
Sanghi Cements
Sharekhan
Getit Yellow Pages
Aditya Birla Hospital JRG Securities
Hedge Securities
Hyundai
Annamalai University Nawras (Oman)
Maruti Sai Service
Magus
RB Teleby, Chennai
Gift360, Bangalore
45. Contact Us
For Phone
Dial +65 6779 7972
For E-mail
sales@xtendtech.com.sg
Visit our website for more
information
www.xtendtech.com
www.xtendtech.com.sg