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A Growing Industry
What Does Pinocchio Have to do with SEM?



                   Link
           ???    Quantity


    Link                 Link
    Buys                 Text


           Link    Link
           Age    Quality
Pinocchio Now & in the Future
Four Reasons to Love Organic

Average time a     Average CTR
searcher           for organic
spends on a        listings verses
search results     paid search
page.              listings.
6.5                12%
seconds            verses 5%


Percentage of      Percentage of
people who         people who
begin their hunt   begin their hunt
on paid search     on organic
listings.          listings.
                   50%
30% PPC
                   Organic
SEO Then and Now

     SEO in 1999                        SEO in 2009

         You have                             The long     All about
                     Meta tags
        to rank #1                           tail impact   content


                                       Integrate                 Long term
  Buy your                Submission
                                         social                      link
   way in                  services
                                         media                   strategies

                                              Search
        Dynamic        SEM                                 Do it by
                                              friendly
        problems     software                               hand
                                              design
Organic Success Takes Time


                                  • Targeted
                      Keywords      keywords

                                  • Visitor focused
                       Content      content

                                  • Search Friendly
                        Code        Code

                                  • Optimize your
                       Optimize     content

                                  • Earn Links by
                        Links       Reputation
Picking Your Keywords – Buying Cycle

                 Interest


     Purchase               Gather



       Exclude          Research
Picking Your Keywords – Phrases Rule

                     How People Search
           1 word         2 words    3 words     4 words
           5 words        6 words    7 + words

                     5%
                                6%       20%
                9%



                                                    23%
     15%

                          22%



                                                           Source: Onestat
Picking Your Keywords – Brainstorm

Start building a list…expanding into more targeted
phrases…


   Top Level                                 Navy




  Secondary                     Navy                      Join the
                              Education                    Navy




    Targeted                  US Naval       Navy        Enlistment
                 Naval ROTC
                              Academy     Scholarships    Bonus
Research Tools – Free Wordtracker

 • Subscription based research tool
   – $70/month or $600/year
   – Tons of data
Picking Your Keywords – Organize

Carrot cake    Red Velvet cake
Rum cake       German chocolate

 Wedding cake toppers     Cake
                        decorating
 Wedding cake stands

 Custom        Cake       Cake
 designs      flavors    pictures
Picking Your Keywords – Per Page


   If too much stands
   out, nothing stands
       out…FOCUS!
A Keyword Tip…




  Test with paid search
   before you optimize
      organically…
Keywords - Understand the Long Tail

           • Top 10 Terms = Less than bottom terms
           • Most conversions come from the long tail
           • Importance of natural language
SEO Copywriting – Five Rules

                 Avoid graphics in text

                 Users before engines

                 Write enough content

               Target phrases not words

                     Don’t force it!
SEO Copywriting – Search Engine are Dumb




                        ?????????????
SEO Copywriting – Engines Seek Patterns

 Search engines think every word is a keyword


                                                             Red
                                                            marbles
                                                  Rubber
                                                   balls
 jump rope text red marbles text text text
 rubber balls text red marbles text text
 text rubber balls text text text text text                Jump
                                                           rope
 text text text red marbles text text text
 text jump rope text rubber balls text text
 text text text text text text jump rope text



                                                Too many keywords!
SEO Copywriting – Map out Site

Custom widget   Buy blue
   design        widgets




   Discount     California
   widgets       widgets




                How to use
  Red widget
                 Widgets
   reviews
Copywriting – Use Real Words

 • It’s not about optimized writing, it’s about better
   writing…                 “Joe’s sports car dealership specializes in
                                rare european convertibles and race cars
                                that let you experience the thrill of racing
                                through switchback curves and heart
                                pounding straight-aways. Imagine yourself
                                driving down the highway in a brand new
                                cherry red Porche convertible while the
                                wind blows through your hair. That’s the
                                dream that we deliver here at Joe’s
                                European sports car dealership .”
SEO Copywriting – Seek Opportunity

Don’t be a lazy writer

 If you have an immediate question while
 shopping, please visit our quot;Quick Helpquot; section.




                                  If you have an immediate question while shopping our
                                  delectable line of gourmet food gifts, please visit our
                                  quot;Quick Helpquot; section.
SEO Copywriting – Local Terms

                    Drop generic business
                           self references

                Call or visit our office
                for a free quote.




                          Call or visit our Upper West
                          Side office to get the lowest
                          quote on car insurance in
                          Manhattan.
On Page Optimization – Title Tag



 Pssst… “It’s about small         Description
 business and search marketing”
                                  on browser
                   Tells                           Chance for
                 engines                           conversion
                what page                           in search
                 is about                             results

                                   Title
                                   Tag          Note: 2/3 searchers read for .7
                                                seconds or less

Source: Marketing Sherpa
On Page Optimization – Title Tag

Common
Mistakes
           Same Title
           on Every
           Page

           Leading with
           Business
           Name


           Long List of
           Keywords
On Page Optimization – Meta Keyword Tag




                  Get over it!
On Page Optimization – Meta Description


       Used as SERP         Keywords
          Snippet        Bolded in SERP

                    Small
                    Factor

      Good Description
                              ???
       Increases CTR
On Page Optimization – ALT Attribute

    • Yes, some                                • Browsers for
      people still                               the visually
      surf with                                  impaired will
      images off                                 read the
                                                 descriptions
                                                 of images
                      Text only   Accessible
                      browsers     browsers




                       Mobile      Search
                      browsers     Engines

    • Generally not                            • Want a shot
      an issue with                              at showing in
      smart                                      image
      phones, but                                search?
      for those who                              Make sure
      pay for                                    you use it
      downloads…                                 right!
On Page Optimization - Headings
On Page Optimization – URLs and Directories

Keep them short:                             Use Keywords if possible:
Domain.com/category/product.html             Domain.com/widgets/blue
                                   Home



                   Keyword         Keyword    Keyword
On Page Optimization – Canonical Issues


     www.example.com
     example.com/
     www.example.com/index.html
     example.com/home.asp




 Google will only pick one to display
    Use a 301 redirect
Site Architecture – 301 Redirects
Site Architecture – Site Maps

Help the engines find their way
Directory style list of your site
No more than 100 links per page
Can automate and submit
Site Architecture – Common Problems




        Dynamic
                       Other Issues
        Content
      • Too many       • Javascript
                       • Flash
        parameters
      • Inaccessible   • Session IDs
        content
Links Connect the Web
How Links Lead Spiders Along

                        Fodors
                         NYC
                        Listings


                                       Review
       Yahoo
                                       of Joe’s
      Directory
                                         Deli




                                   Joe’s
             Internal
               page                 Deli
Links Give Your Site Context


                     Pre-
                    owned
                    Lexus
        Certified            Buy
         Used                used
         GMC                Cadillac

                    Used
     Low
                                98 Volvo
                     Car
    mileage
                                 Wagon
    Honda           Sales
Links Validate Authority
                           Did you see Kim’s blog
                           post about that new
                           BBQ place?
Types of Links



                              Purchased
                One Way
                 Links



                          Reciprocal
                            Links
                                          Outgoing
   Navigation




                Incoming Links
The Progression of Link Analysis



                          Link
                  ???    Quantity


           Link                 Link
           Buys                 Text


                  Link    Link
                  Age    Quality
What Do Engines Collect?



                          • Descriptive
       Anchor Text

                          • Editorial, navigational or ad space
    Where Link Appears

                          • Incoming, reciprocal or purchased
       Type of Link

                          • Text or graphic
      Makeup of Link

                          • Old or new
        Age of Link

                          • Authority level
  Where Link Comes From
Understanding NoFollow

<a href=“http://www.site.com” rel=“nofollow”>Site</a>




         Trust                 Ads              Sculpt
      Used when you         Now required by   Can use on
      don’t want to         Google for any    internal links to
      pass link juice to    link placed due   help control the
      a site due to trust   to exchange of    flow of Page
      issues.               payment           Rank.
Where to Find Links
Link Building is Relationship Building
What is Paid Search?




    Match Ads to   Pay for Visits   Ads appear
     Keywords       not Views       with results
Purposes of Paid Search

       Short Term        Long Term
       Campaign          Campaign

        Seasonal sales    Ongoing sales


                             Highly
          Keyword
                           competitive
          research
                            phrases

          Test Sales
                          Branding Tool
          Messages

                            Balanced
          Jumpstart
                             search
          campaign
                            presence
Paid Search – Where to Buy?
Paid Search – Word of Advice
Master one engine before moving on to others…
Paid Search – Google AdWords
Google Quality Score

                  Past
                  CTR




                Bid
  Ad                              Landing
 Copy                              Page
               Price

                  Load
                  Time


Can force an ad higher with high enough bid
Paid Search – Yahoo Search Marketing
Yahoo Ad Relevance
Paid Search – Microsoft adCenter




                                          Landing
      Click thru      Maximum
                                           Page
         rate           Bid
                                          Quality

            Microsoft AdCenter ranking factors
Paid Search – Five Common Mistakes


                         Mistake #1
                         Ego Bidding


                           Test Positions


                            Focus on ROI
Paid Search – Five Common Mistakes

                         Mistake #2
                        One Ad, Many
                         Keywords
Paid Search – Five Common Mistakes

  Mistake #3
Focusing on $
instead of ROI
Paid Search – Five Common Mistakes

                          Mistake #4
                        Sending Traffic
                        to Home Page
Paid Search – Five Common Mistakes

                              Mistake #5
                             Not Separating
                              Content Ads

           Understand the difference


           Learn how to bid content


           Consider avoiding content
Paid Search – Selecting Phrases




                   Broad
                                          Specific
                   Terms
                                           Terms
                      More Traffic
                 Less Conversions    More Conversions
                                           Less Traffic
Understand the Search Buying Cycle


                Interest


    Purchase               Gather



        Exclude       Research
Writing Good Ads – Understand Intent
             Average of 6.7 searches before a purchase
   Latent purchases by searcher                      56%
       Searchers who buy offline                      63%
      Searchers who buy online                 37%
 Searchers who make purchases              25%


 Target your text to where they are
                                     Special                  Pre-Qualify
     Unique Value
                                    Promotion                   Visitors
    • 24 hr service              • Free sample             • Registration required
    • Exclusive Products         • Price matching          • U.S. Only
    • Return to store            • Free shipping           • Custom solutions


   Source: Google and ComScore
Writing Good Ads – Examine Competitors

Ads for portable DVD players…

   One doesn’t include phrase



   Two are too generic



   Free DVD player is suspicious


2 ads to compete against…
        Write an equal or more compelling offer
Mastering Paid Search – Negative Match

    Your phrase:          Their search term:
 Mp3 files             Free mp3 files
 Espresso beans        Free espresso bean samples
 German shepherd       Picture of german shepherd
 Sony digital camera   Repair sony digital camera
 LCD monitor           recycling broken LCD monitor
 Lord of the Rings     Lord of the Rings screensaver
 MS Power Point        MS Powerpoint clip art
Jennifer Laycock
Director of Social Media, SiteLogic

     jennifer@sitelogic.com

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JAMRS Laycock SEM101

  • 1.
  • 3. What Does Pinocchio Have to do with SEM? Link ??? Quantity Link Link Buys Text Link Link Age Quality
  • 4. Pinocchio Now & in the Future
  • 5. Four Reasons to Love Organic Average time a Average CTR searcher for organic spends on a listings verses search results paid search page. listings. 6.5 12% seconds verses 5% Percentage of Percentage of people who people who begin their hunt begin their hunt on paid search on organic listings. listings. 50% 30% PPC Organic
  • 6. SEO Then and Now SEO in 1999 SEO in 2009 You have The long All about Meta tags to rank #1 tail impact content Integrate Long term Buy your Submission social link way in services media strategies Search Dynamic SEM Do it by friendly problems software hand design
  • 7. Organic Success Takes Time • Targeted Keywords keywords • Visitor focused Content content • Search Friendly Code Code • Optimize your Optimize content • Earn Links by Links Reputation
  • 8. Picking Your Keywords – Buying Cycle Interest Purchase Gather Exclude Research
  • 9. Picking Your Keywords – Phrases Rule How People Search 1 word 2 words 3 words 4 words 5 words 6 words 7 + words 5% 6% 20% 9% 23% 15% 22% Source: Onestat
  • 10. Picking Your Keywords – Brainstorm Start building a list…expanding into more targeted phrases… Top Level Navy Secondary Navy Join the Education Navy Targeted US Naval Navy Enlistment Naval ROTC Academy Scholarships Bonus
  • 11. Research Tools – Free Wordtracker • Subscription based research tool – $70/month or $600/year – Tons of data
  • 12. Picking Your Keywords – Organize Carrot cake Red Velvet cake Rum cake German chocolate Wedding cake toppers Cake decorating Wedding cake stands Custom Cake Cake designs flavors pictures
  • 13. Picking Your Keywords – Per Page If too much stands out, nothing stands out…FOCUS!
  • 14. A Keyword Tip… Test with paid search before you optimize organically…
  • 15. Keywords - Understand the Long Tail • Top 10 Terms = Less than bottom terms • Most conversions come from the long tail • Importance of natural language
  • 16. SEO Copywriting – Five Rules Avoid graphics in text Users before engines Write enough content Target phrases not words Don’t force it!
  • 17. SEO Copywriting – Search Engine are Dumb ?????????????
  • 18. SEO Copywriting – Engines Seek Patterns Search engines think every word is a keyword Red marbles Rubber balls jump rope text red marbles text text text rubber balls text red marbles text text text rubber balls text text text text text Jump rope text text text red marbles text text text text jump rope text rubber balls text text text text text text text text jump rope text Too many keywords!
  • 19. SEO Copywriting – Map out Site Custom widget Buy blue design widgets Discount California widgets widgets How to use Red widget Widgets reviews
  • 20. Copywriting – Use Real Words • It’s not about optimized writing, it’s about better writing… “Joe’s sports car dealership specializes in rare european convertibles and race cars that let you experience the thrill of racing through switchback curves and heart pounding straight-aways. Imagine yourself driving down the highway in a brand new cherry red Porche convertible while the wind blows through your hair. That’s the dream that we deliver here at Joe’s European sports car dealership .”
  • 21. SEO Copywriting – Seek Opportunity Don’t be a lazy writer If you have an immediate question while shopping, please visit our quot;Quick Helpquot; section. If you have an immediate question while shopping our delectable line of gourmet food gifts, please visit our quot;Quick Helpquot; section.
  • 22. SEO Copywriting – Local Terms Drop generic business self references Call or visit our office for a free quote. Call or visit our Upper West Side office to get the lowest quote on car insurance in Manhattan.
  • 23. On Page Optimization – Title Tag Pssst… “It’s about small Description business and search marketing” on browser Tells Chance for engines conversion what page in search is about results Title Tag Note: 2/3 searchers read for .7 seconds or less Source: Marketing Sherpa
  • 24. On Page Optimization – Title Tag Common Mistakes Same Title on Every Page Leading with Business Name Long List of Keywords
  • 25. On Page Optimization – Meta Keyword Tag Get over it!
  • 26. On Page Optimization – Meta Description Used as SERP Keywords Snippet Bolded in SERP Small Factor Good Description ??? Increases CTR
  • 27. On Page Optimization – ALT Attribute • Yes, some • Browsers for people still the visually surf with impaired will images off read the descriptions of images Text only Accessible browsers browsers Mobile Search browsers Engines • Generally not • Want a shot an issue with at showing in smart image phones, but search? for those who Make sure pay for you use it downloads… right!
  • 28. On Page Optimization - Headings
  • 29. On Page Optimization – URLs and Directories Keep them short: Use Keywords if possible: Domain.com/category/product.html Domain.com/widgets/blue Home Keyword Keyword Keyword
  • 30. On Page Optimization – Canonical Issues www.example.com example.com/ www.example.com/index.html example.com/home.asp Google will only pick one to display Use a 301 redirect
  • 31. Site Architecture – 301 Redirects
  • 32. Site Architecture – Site Maps Help the engines find their way Directory style list of your site No more than 100 links per page Can automate and submit
  • 33. Site Architecture – Common Problems Dynamic Other Issues Content • Too many • Javascript • Flash parameters • Inaccessible • Session IDs content
  • 35. How Links Lead Spiders Along Fodors NYC Listings Review Yahoo of Joe’s Directory Deli Joe’s Internal page Deli
  • 36. Links Give Your Site Context Pre- owned Lexus Certified Buy Used used GMC Cadillac Used Low 98 Volvo Car mileage Wagon Honda Sales
  • 37. Links Validate Authority Did you see Kim’s blog post about that new BBQ place?
  • 38. Types of Links Purchased One Way Links Reciprocal Links Outgoing Navigation Incoming Links
  • 39. The Progression of Link Analysis Link ??? Quantity Link Link Buys Text Link Link Age Quality
  • 40. What Do Engines Collect? • Descriptive Anchor Text • Editorial, navigational or ad space Where Link Appears • Incoming, reciprocal or purchased Type of Link • Text or graphic Makeup of Link • Old or new Age of Link • Authority level Where Link Comes From
  • 41. Understanding NoFollow <a href=“http://www.site.com” rel=“nofollow”>Site</a> Trust Ads Sculpt Used when you Now required by Can use on don’t want to Google for any internal links to pass link juice to link placed due help control the a site due to trust to exchange of flow of Page issues. payment Rank.
  • 42. Where to Find Links
  • 43. Link Building is Relationship Building
  • 44. What is Paid Search? Match Ads to Pay for Visits Ads appear Keywords not Views with results
  • 45. Purposes of Paid Search Short Term Long Term Campaign Campaign Seasonal sales Ongoing sales Highly Keyword competitive research phrases Test Sales Branding Tool Messages Balanced Jumpstart search campaign presence
  • 46. Paid Search – Where to Buy?
  • 47. Paid Search – Word of Advice Master one engine before moving on to others…
  • 48. Paid Search – Google AdWords Google Quality Score Past CTR Bid Ad Landing Copy Page Price Load Time Can force an ad higher with high enough bid
  • 49. Paid Search – Yahoo Search Marketing Yahoo Ad Relevance
  • 50. Paid Search – Microsoft adCenter Landing Click thru Maximum Page rate Bid Quality Microsoft AdCenter ranking factors
  • 51. Paid Search – Five Common Mistakes Mistake #1 Ego Bidding Test Positions Focus on ROI
  • 52. Paid Search – Five Common Mistakes Mistake #2 One Ad, Many Keywords
  • 53. Paid Search – Five Common Mistakes Mistake #3 Focusing on $ instead of ROI
  • 54. Paid Search – Five Common Mistakes Mistake #4 Sending Traffic to Home Page
  • 55. Paid Search – Five Common Mistakes Mistake #5 Not Separating Content Ads Understand the difference Learn how to bid content Consider avoiding content
  • 56. Paid Search – Selecting Phrases Broad Specific Terms Terms More Traffic Less Conversions More Conversions Less Traffic
  • 57. Understand the Search Buying Cycle Interest Purchase Gather Exclude Research
  • 58. Writing Good Ads – Understand Intent Average of 6.7 searches before a purchase Latent purchases by searcher 56% Searchers who buy offline 63% Searchers who buy online 37% Searchers who make purchases 25% Target your text to where they are Special Pre-Qualify Unique Value Promotion Visitors • 24 hr service • Free sample • Registration required • Exclusive Products • Price matching • U.S. Only • Return to store • Free shipping • Custom solutions Source: Google and ComScore
  • 59. Writing Good Ads – Examine Competitors Ads for portable DVD players… One doesn’t include phrase Two are too generic Free DVD player is suspicious 2 ads to compete against… Write an equal or more compelling offer
  • 60. Mastering Paid Search – Negative Match Your phrase: Their search term: Mp3 files Free mp3 files Espresso beans Free espresso bean samples German shepherd Picture of german shepherd Sony digital camera Repair sony digital camera LCD monitor recycling broken LCD monitor Lord of the Rings Lord of the Rings screensaver MS Power Point MS Powerpoint clip art
  • 61. Jennifer Laycock Director of Social Media, SiteLogic jennifer@sitelogic.com