1. Cynthia Sharp
Presented by
• Professional CLE Speaker
• Attorney Business Coach

3. Strategies for Taking
Charge of Your Life
and Law Practice
Presented by:
Cynthia Sharp
The Sharper Lawyer
March 5, 2013

4. Preliminary Thoughts
•I decided to attend “Take Charge” because:
•I would be really happy if we could cover the following:
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5. What You’ll Learn
• Ten Power Strategies to Increase Law Firm
Profitability
• Ten Steps to Client Relationship Mastery
• Time-Tested Tools to Increase Productivity
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6. Business Expertise
•Business Creator
•Business Operator
•Business Innovator
•People Developer
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7. “Insanity: doing the same
thing over and over again and
expecting different results.”
- Albert Einstein
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8. Power Strategies for a
Profitable Law Firm
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9. Build Your Business Through
Networking
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10. Increase Your Business
Through Referrals
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11. Wisdom Tip
“Remember, it’s not who you know, it’s who
knows you.”
“All Things Being Equal, People Will Do
Business With, and Refer Business to, Those
People They Know, Like, and Trust.”
- Jeffrey Gitomer
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12. Power Habit
• Send Notes of Congratulation to Colleagues Who
Receive Awards or For Other Special
Accomplishments
• Use Printed Note Cards
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13. Strong Case
Management System
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14. Set Specific Financial Goals and
Track the Results
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15. Leverage Yourself With a
Strong Team
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16. Create a Standard Operating
Procedure Manual
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17. Wake Up To Social Media!
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18. Competence
MRPC 1.1
“To maintain the requisite knowledge and skill, a
lawyer should keep abreast of changes in the law
and its practice, including the benefits and risks
associated with relevant technology, engage in
continuing study and education and comply with
all continuing legal education requirements to
which the lawyer is subject.”
- Comment 6 to MRPC 1.1 (as amended)
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19. Profitability Tips
• Stridently adhere to established billing,
retainer and timekeeping policies
• Signed retainer agreement in every matter
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20. Client Relationship Mastery
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21. Client Relationship Mastery
Tip #1: Create expectations - up front
Tip #2: Introduce Team/Explain Roles
Tip #3: Business Cards for Team
Members
Tip #4: Welcome Letter
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22. Client Relationship Mastery
Tip #5: Retainer Agreement or Non-engagement Letter
Tip #6: Keep Client Informed
Tip #7: Communication Policy
•Return Phone Calls
•Phone Appointments
•Method
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23. Client Relationship Mastery
• Tip #8: Address Problems and Concerns Immediately
• Tip #9: Keep Your Word on Time Frames
• Tip #10: Termination Letter/Client Satisfaction Survey
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24. “Procrastination is a mechanism for coping
with the anxiety associated with starting or
completing any task or decision.”
- Neil Fiore, Ph.D.
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25. The One Year Challenge
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26. The One Year Challenge
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27. The Ideal Week
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28. The Ideal Week
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29. The Ideal Week
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30. Take Charge Plan
TAKE CHARGE PLAN
Date:
My work day is not complete until the following tasks are accomplished:
1.
2.
3.
4.
5.
•
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31. Work/Life Balance
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32. Four Decisions
•Decide what you want
•Decide what you will give up to get what you want
•Decide to take personal responsibility
•Decide what value and service you are going to
offer
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33. Image Accreditation
• Rockey Statue Philadelphia: <a href="http://www.shutterstock.com/gallery-7459p1.html?cr=00&pl=edit-00">Les
byerley</a> / <a href="http://www.shutterstock.com/?cr=00&pl=edit-00">Shutterstock.com</a>
• PHILADELPHIA - JULY 26: Philadelphia Phillies mascot the Phillies: <a
href="http://www.shutterstock.com/gallery-77601p1.html?cr=00&pl=edit-00">Aspen Photo</a> / <a
href="http://www.shutterstock.com/?cr=00&pl=edit-00">Shutterstock.com</a>
I. ISRAEL - CIRCA 1968: Albert Einstein (1879-1955) on 5 Pounds: <a href="http://www.shutterstock.com/gallery-
82420p1.html?cr=00&pl=edit-00">Georgios Kollidas</a> / <a href="http://www.shutterstock.com/?cr=00&pl=edit-00">Shutterstock.com</a>
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34. “Take Charge of Your
Own Economy”
March 28th - 2 pm
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36. 36

37. Connect with Cindy
like us follow us connect with us follow us share with us
The Sharper Lawyer

38. The Sharper Lawyer
now offers
a complimentary
half hour coaching session.
Email Cindy for more details!
cindy@thesharperlawyer.com

39. Thank You
The Sharper Lawyer
www.thesharperlawyer.com