Many business processes, in both commercial and government organizations, span the worlds of transactional data and business content. OpenText Extended ECM (sold by SAP as SAP Extended ECM by OpenText) extends the transactional process management capabilities of SAP ERP with comprehensive Enterprise Content Management (ECM) capabilities, including document management, records management and collaboration. With OpenText Extended ECM, you can unite the worlds of ERP and ECM in a single solution, reducing the risks and costs of records mismanagement, increasing information worker productivity and enhancing your ability to comply with regulations. This presentation shows how the new version 10.5 of SAP Extended ECM improves the efficiency of selected business processes.

1. SAP Extended ECM 10.5
What’s New
Thomas Demmler,
Director Product Management
April, 2014

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1 SAP Extended ECM Overview and Architecture
2 Content Suite Platform 10.5
3 Deep Integration 10.5
4 Blueprints 10.x
5 Summary
Agenda

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SAP Extended ECM
Key Benefits:
• Improve Business Process Efficiency by Connecting Content to Process
• Improve Regulatory Compliance by Managing Content Through Its Lifecycle
 Document Management
 Collaboration
 Capture
 Workflow
 Content Access
 Records Management
 Archiving
 Deep connection with SAP Data
structures
 Seamless integration with
various SAP UIs
 Workspaces developed to
natively extend SAP processes
with ECM
 SAP and ECM always “in-sync”
 Project Management
 Procurement
 Customer Relationship Mgmt.
 Enterprise Asset Management
 Production Management
 Quality Management
 Contract Management
 And Many Others!
ECM
Business
Suite
+
Complete Content
Lifecycle
Management
Deep Integration
with SAP
Unique Capability
to ‘Content Enrich’
SAP Business
Processes
=

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SAP Extended ECM
SAP Document Access
SAP Archiving
Archive Imaging
Enterprise Records Management
SAP Extended ECM
DocuLink ArchiveLink PLUS
ECM inside Business Processes

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SAP Extended ECM 10.5
SAP Business Suite
SAP NetWeaver Business Client,
SAP CRM UI, SAP GUI, SAP HTML UI
OpenText Enterprise Library
Archive Server
Document
Pipelines
Legend: SAPOpenText
ArchiveLink ILM
SAP ERP, CRM, SRM, Retail, …
Imaging
Enterprise
Scan
Viewers
Web Viewer
Services
Content Server
ECMLink
DocuLink
SAP
NetWeaver
Portal
DocuLink
Web in iView
ArchiveLink
Services
WebDAV (ILM)
Services
ECMLink
Services
Enterprise Lib.
Services
CMIS
Business
Workspaces
Records
Management
Document
Management
Directory
Services
Microsoft
Office
DesktopLink,
NotesLink,
ExchangeLink
Enterprise
Connect
Web
DocuLink
Web
Web User
Interface
Content Web
Services
Search
Portal
Connect
iViews

6. Content Suite Platform 10.5
Complete Content Lifecycle Management

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Content Suite Platform 10.5
 Engaging User
Experiences
 Tailored to Business
 Flexible, Efficient
Processes
 Delight Developers
 Rapid Application
Development
Extendable
 Simple Administration
 Flexible Deployment
 Comprehensive
Information
Governance
AdaptableExtendableDependable
Compliance/IT Developer End User/Business

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 Simplifies deployment
of patches
 Minimizes
maintenance window
duration
 Helps manage
installed patches
Patch
CS2
CS3CS1
CSMaster
Content Server
Simple Administration
Dependable
Cluster Administration (Patch Installer)

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Improve the process of moving objects and configuration along the flow from a
development system ultimately to production.
New Transport System in Content Server (List of supported configurations will be
continuously increased) + Elimination of “Node-Ids” in solution configuration on SAP side
development test acceptance production
Content Server
Simple Administration
Dependable
Content Server 10.5 Transport

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Content Server
Simple Administration
Dependable
Performance and Scalability Gains
2.6 x more responsive
when under load than
CS10

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 High ingestion: 2 Million emails, 1 Server
 9 million objects, 1 search partition
 4x CPU/RAM efficiency on large search grids
 3x improvement in memory use
 5x improvement in search result collection
 In place upgrades
Content Server
Simple Administration
Dependable
Search Scalability and Efficiency

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Content Server
Rapid Application Development
Extendable
New Eclipse-Based IDE

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Content Server
Engaging User Experiences
Adaptable
HTML5 Drag and Drop Upload

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Content Server
Engaging User Experiences
Adaptable
Document Thumbnails

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Content Server
Flexible, Efficient Processes
Adaptable
Simplified Workflow Design Environment
• Easy BPMN 2.0 Designer
• Works with all existing workflows in Content Suite

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Content Suite
Simple Administration
Enterprise Connect
 Office Editor – seamless instant
editing for all types of content
 Offline content add, edit,
synchronize
 Preview Content Server document
using the powerful Outlook viewer
Improving Desktop User Experience
Adaptable

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Records Management
Flexible, Efficient Processes
Adaptable
Disposition Review & Approval Process

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 Improved usability
 Full support for PDF Import
 Improved support for Citrix and Terminal Server
 Improved documentation and capabilities for scripting
Enterprise Scan
Efficient Capture
Adaptable

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 Web Viewer
 Simplified Installation
 New Web Viewer administration
console
 New version of rendering engine for
support of Office formats
 Windows Viewer
 Side by side viewing
 Windows 8 and Windows server
2012 : 64-bit support
 Internet Explorer 10 Support
Viewers
Easy Viewing
Adaptable

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 Simplified deployment
 Improved Single File Backup
 Configuration of Storage Systems
 Mobile Clients for Monitoring, Statistics, and Threat Detection
Archive Server
Secure Long Term Storage
Adaptable

21. Deep Integration 10.5
Enterprise Applications, MS SharePoint, SAP Portal

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OpenText Extended ECM
…
Prima-
vera
E-Busi-
ness
Suite
Ariba
P2P
SAP
EHS
SAP
CRM
SAP
PPM
SAP
Real
Estate
SAP
SD
SAP
MM
SAP
SRM
SAP
PM
Dy-
namics
CRM
Great
Plains
Maximo …
Service Provider Interfaces (SPIs)
OpenText Extended ECM
Enterprise Applications Integration
Application Programming Interface (API)
 OpenText provides integrations as Products
 SAP Business Suite, Oracle E-Business Suite
 Blueprints for dedicated Business Applications
 Custom Integrations into arbitrary Enterprise Applications

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 Managing ERP and ECM
content, metadata,
permissions in a
consolidated view
 Work within or outside of
Oracle EBS Suite
 Content enrich Oracle
EBS business processes
 Combine SAP Extended
ECM and Extended ECM
for Oracle EBS
OpenText Extended ECM
Extended ECM for Oracle E-Business Suite

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OpenText Extended ECM – new Extensions
SharePoint Services & Portal Connect
MS SharePoint
SAP ECC
SAP Portal
ECM Web
MS Windows
E-mail & MS
Office
Mobile Devices
SAP CRM / SRM

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OpenText Extended ECM
Portal Connect for Extended ECM
Business Workspace
content
displayed iView
Business Workspace
functionality:
 Calling SAP GUI
 Business
Relationships
 Recent Changes
displayed as iView
Dynamic Tree Navigation
Also available for SAP NetWeaver Portal on Device

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OpenText Extended ECM
SharePoint Services for Extended ECM
Business Workspace
content
displayed as web part
Business Workspace
functionality:
 Calling SAP GUI
 Business
Relationships
 Recent Changes
displayed as web part
Business Workspace
attributes
displayed as web part
Also available for SharePoint Online

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OpenText Extended ECM
UI Widget Framework
Widgets
 Browse Widget
 Attributes Widget
 Add Item Widget
 Create Object Widget
 Action Toolbar Widget
 Multifile Action Widget
 Audit History Widget
 Edit Properties Widget
 Custom View Search Widget
 Search Results Widget
 Business Workspace Sidebar
Widget
 Business Workspace Widget
 … xECM
10.5 SPx

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OpenText Extended ECM
UI Widgets in Enterprise Applications

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OpenText Extended ECM
UI Widget in SAP CRM
Business Workspace based
on the new UI Widgets

30. Blueprints 10.x
‘Content Enrich’ SAP Business Processes

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‘Content Enrich’ SAP Business Processes
SAP Extended ECM - Blueprints
The purpose of a blueprint is to provide a best practice for an implementation
of SAP Extended ECM in a specific business context.
A blueprint consists of documentation and a sample implementation. It is not part of the product and is therefore not
covered by product maintenance.
 Information
Technology
Excellence
 Human
Resources
Excellence
 Customer
Excellence
 Financial
Excellence
 Procurement
Excellence
 Production
& Operation
Excellence

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ECM for Enterprise Asset Management
Blueprints

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ECM for Enterprise Asset Management
Blueprint: SAP Plant Maintenance
Extended ECM provides Business Workspaces for key business objects
in plant maintenance.
Plan and
Design
Procure and
Build
Commission Operate Maintain Decommission
Asset Lifecycle
Functional
Location
Equipment
Material
SupplierProject
Maintenance
Notification
Maintenance
Order
Task List

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ECM for SAP Plant Maintenance - Management of Technical Objects
Functional Locations & Equipment
Related Functional Locations
Related Maintenance Orders
Related Maintenance Notifications
SAP Functional Location: R01-U-REF Reformer
Content
Key
Functional
Location
Information
Activity
Feeds
Relationships
Content
Filters

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ECM for SAP Plant Maintenance - Corrective Maintenance
Maintenance Notifications
Related Equipment
Related Functional Location
Related Maintenance Order
SAP Maintenance Notification: 10001950 Strange noise in motor
Content

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ECM for SAP Plant Maintenance - Preventive Maintenance
Maintenance Task Lists & Orders
SAP Maintenance Task List: ASM_LOCO 06
Content
Drag & Drop
Operations

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ECM for SAP Plant Maintenance
Work Order Printing
SAP Maintenance Order: 818981 M17-002 motor maintenance
Work Order Print Preview
• Data + selected
documents
• Origins from work order,
notification, equipment,
functional location,
material
• Huge flexibility

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 SAP Plant Maintenance (PM) 1.0
 SAP Portfolio- and Project Management (PPM) 1.0
 SAP CRM Email Integration 1.0
 Permission Management Based on User Assignment 1.0
 SAP Plant Maintenance (PM) Update 1
 SAP Environment, Health & Safety (EHSM) 1.0
 SAP ILM Blueprint 1.0
 Work Order Printing in SAP PM (based on OT DP)
SAP Extended ECM
Released SAP Extended ECM Blueprints
Delivered
Blueprints can be used together with SAP Extended ECM 10 SP2 and SAP
Extended ECM 10.5

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1 SAP Extended ECM Overview and Architecture
2 Content Suite Platform 10.5
3 Deep Integration 10.5
4 Blueprints 10.x
5 Summary
Agenda

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SAP Extended ECM
Release 10.5 - What you will get
 Extended ECM Best Practice Blueprints
 Content Suite Platform 10.5 Enhancements
 Simplified Administration with Transport System and Cluster Management
 Increased Performance of Content Server and Workflow
 Improved User Experience, e.g. Thumbnails
 …
 New Extensions for seamless Experience
 SharePoint Services for Extended ECM
 Portal Connect for Extended ECM
 Enterprise Applications Integration with open APIs and HTML5 UI Widgets
 Extended ECM for Oracle
 …
Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014

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OpenText Extended ECM
If you are interested in more information have a look at SAP Extended ECM (http://goo.gl/Len8W)
Thomas Demmler
Director Product Management
SAP Solutions Group
Email: thomas.demmler@opentext.com
Blog: thomasdemmler.wordpress.com
LinkedIn: de.linkedin.com/in/thomasdemmler
Slideshare: www.slideshare.net/thomasdemmler
Twitter: @thomasdemmler
Join the SAP xECM by OpenText
professionals group at LinkedIn.Feel free to contact me.