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PERSUASION Herding the digital sheep “ … best presentation in years!   Someguy, Slideshare
1. The Theory
Life = makingchoices
more information = more difficult to choose
more choiceavailable = more difficult to choose
Duringevolution,  man has developed semi-automaticreactions to help himmakechoices Must. Buy.  Stuff. Online.
Someguywe’ll mention at the end of the presentationboiledit down to 6 BASIC PRINCIPLES
Reciprocity Scarcity Liking Authority Social Proof Commitment/Consistency
1. RECIPROCITY « you scratch my back, I’ll scratch yours  »
Use reciprocity to givethingsaway for free and people will return
Do youconsidergoing back when yougotsomething for free?
Do youconsidergoing back when yougotsomething for free?
Do youconsidergoing back when yougotsomething for free?
People are inclined to return favorsyou have donethem
What do you do when someonefollowsyou on twitter?
If youjustread a good article and the authorasksyou to promoteit, willyou?
Chances are you’realreadygiving stuffaway for free
Free newsletter Free RSS feed Free tutorials Free tips Free webinar/podcast Free software Free trial …
Askyourusers/visitors to promote your content in return for whattheyget
2. SCARCITY We all love a good stampede
Whensomethingisscarce, people automaticallyperceiveit as more valuable
« …createdscarcityaround a virtual good and thatcreatesbuzz. »
Scarcityisparticularly effective in e-commerceenvironments
Scarcity in time
Scarcity in amount
« Triple Whammy » Limited access Limited time Limited stock
3. LIKING Everdenied a request from a friend?
If people likeyou,  they’llbe back
Problem: they’re not talking to you, they’relookingat a computer screen
Put a face on youractivity
Use handwriting, it’shuman Are weseeingreciprocityhere? You consume his content, heasks you to check out the banner Fair deal or fair deal?
« The doctorsaidso » 4. AUTHORITY
Establishingauthoritymakesit easy for people to chooseyou over the next attention sucker
Endorsementfrominfluencers
Endorsementfrom experts/users
Once yourauthorityisestablished, youcanstartrolling
5. SOCIAL PROOF We are all sheep
In a world of everincreasing information, werely on otherpeople’s choices to makeourown
Fromreviews to reviews of reviews
Ninja Squirrelswatched 496,663 times?  That must be good, right?
6. COMMITMENT/CONSISTENCY The moment youdecide on something, You startconvincingyourselfit’s the right choice
People want to beengaged makeit as easy as possible for them
Security OK in header loweringthreshhold
Why shop with us? feed the masses
love yourselection easy online site delivery out of this world Didwe mention « triple whammy »?
Combine theseelements to herd the digital sheep
The logo: liking Scarcity Scarcity Social proof + authority: « nr 1 » Social proof Scarcity Appealing to childhood: liking
Liking (handwriting) + commitment (free) In one place – easy – instant : loweringthreshhold to increasecommitment Social Proof Authority
Social Proof (3 million) + Commitment (simple way) Authority Liking + Authority + Social Proof Authority Liking
This presentation Would not have been possible without Robert Cialdini Read hiswidelyacclaimed book  INFLUENCE, I personallyrecommendit
I’m Thomas This isactually one of the first pictureswhengooglingmyname – don’task I  do e-commerce: www.bagazoo.com www.chocolateque.com www.essentialist.be and others… If youlikedthispresentation, pleasefollow me: twitter.com/thomasvdc

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