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The 4Ps of Marketing

For Lean Startups
        http://www.flickr.com/photos/horrigans/5898339783/sizes/l/in/photostream/
A BIT ABOUT ME…
• STARTUP FOUNDER
• MENTOR
• I AM A RUNNER
Lean Startup
Customer Validation | Minimal Viable Product | Fail Early & Often
A Lean Startup
Founded in 2007 | Revenues: $247M | Valuation: $10Bn
Do the 4 Ps Of Marketing
 apply to lean startups?




                           http://www.flickr.com/photos/gianpierre_soto/5505817770/sizes/l/in/photostream/
A lot has
changed
since 1950s




              http://www.flickr.com/photos/liloueve/4464938781/sizes/l/in/photostream
Has a marketing strategy?
Do the 4 Ps from the 1950s still apply in 2012?
                                                  http://www.flickr.com/photos/ms_cwang/4163569540/sizes/z/in/photostream/
Product
Most important item on the list
                                  Taken from www.apple.com
Price
Get this right as a bad price will hurt!
                                           http://www.flickr.com/photos/joeshlabotnik/7174686540/sizes/l/in/photostream/
Promotion
No longer about “As Seen on TV”…
                                   http://www.flickr.com/photos/seanbonner/3325716451/sizes/o/in/photostream/
http://www.flickr.com/photos/12905355@N05/6459781271/sizes/l/in/photostream/




                                                            Place
Not as important as it once was (at least for most)
The Marketing Playbook
For Lean Startups
                         http://www.flickr.com/photos/marada/6039505049/sizes/l/in/photostream/
#1 – Make Things People Want
#2 – Build a Loyal Following
#3 – Experience vs. Awareness
#4 – Customer Acquisition
#1 – Make Things People Want
#2 – Build a Loyal Following
#3 – Experience vs. Awareness
#4 – Acquisition
Consumers have lots of choice
http://smithery.co/making/make-things-people-want-make-people-want-things/attachment/make-things-people-want/
Make People Want Things
                                                    A major disaster in 1985 for an such an iconic brand




http://www.diamondcokecans.com/CocaColaCans/
Make Things People Want
                                                                             Apple demonstrates this consistently across all products.
http://www.flickr.com/photos/frijole/3301689810/sizes/l/in/photostream/
#1 – Make Things People Want
#2 – Build a Loyal Following
#3 – Experience vs. Awareness
#4 – Customer Acquisition
http://www.flickr.com/photos/chris_gin/2393917106/sizes/l/in/photostream/
Think of early users as a flock of sheep.
   They always finds the best grass.
Most products have a few who consider it a must have.
                            They are the keys to success.




http://www.flickr.com/photos/ph-stop/3101407532/sizes/l/in/photostream/
http://www.flickr.com/photos/foxypar4/1852428153/sizes/l/in/photostream/




Listen for a signal about who loves your product, and why as soon
                          as you release.
Focus on the users‟ perceived value (not yours)




http://www.flickr.com/photos/albertovo5/5088378900/sizes/l/in/photostream/
Often this means eliminating the cool features that don‟t matter to
                          the end user.
Your Phone & Music In One.
A very loyal customer base
Some more loyal than others!
#1 – Make Things People Want
#2 – Build a Loyal Following
#3 – Experience vs. Awareness
#4 – Customer Acquisition
Focus on delivering great customer experiences.
Listen why customers love (or hate) your product.
Awareness campaigns are a waste of money for startups.
Investing in awareness
campaigns too early can
take you the wrong way
#1 – Make Things People Want
#2 – Build a Loyal Following
#3 – Experience vs. Awareness
#4 – Customer Acquisition
Implement the business model that allows you to profitably
                acquire the most users.
For some startups, place is more than a physical location.
Place can be launching through an „App Store‟
Private
Beta Launch
Test messages for key target markets
Word of Mouth
Does your product benefit from a network effect?
Does your product value to one user depend on how many other
                   users there are in total?
A few examples where size of the network is important
Knowing when to hit the gas pedal is key.
Scaling awareness too quickly can spell disaster
                                                   http://www.flickr.com/photos/lanier67/4047779644/sizes/l/in/photostream/
Focus on metrics that
matter
For most startups, it is
measuring:
1. Acquisition
2. Activation
3. Retention
4. Referral
5. Revenue
Lots of affordable services and tools
Balancing Act
Most successful entrepreneurs have a good balance of execution intuition and luck.
                                                                                http://www.flickr.com/photos/classblog/5136926303/sizes/l/in/photostream/
Most startups fail because the founders give up




                                           http://www.flickr.com/photos/kcnickerson/1008563510/
Hard Work Pays Off…So Don‟t Give Up!
Do the 4 Ps Of Marketing
 apply to lean startups?




                           http://www.flickr.com/photos/gianpierre_soto/5505817770/sizes/l/in/photostream/
Contact Me:
   E-Mail: jthompson@about.me
   Twitter: @thomjeff




Some of the photographs in this presentation were retrieved from Flickr and made available under a Creative Commons
license. Please refer to each photograph for a link to the image source.

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Marketing for Lean Startups

Editor's Notes

  1. Drew Houston conceived the idea after repeatedly forgetting his USB flash drive He was a student at MITFounded Dropbox in 2007 Launched in 2008Freemium Model: Upgrades & ReferralsRevenues: $240-million (est)Valuation: $10-Billion (est)