The slides that supported a recent event I participated in. Illustrated with lots picture of dogs.

1. Getting to WE
All Staff, November 29, 2013
Thom Kearney
@thomkearney www.strategyguy.com
thom.kearney@rowanwood.ca
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2. Agenda:
Introductions
Change
Communication
Collaboration
Exercise
Wrap up
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3. Introductions
@thomkearney
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4. 1980’s
1990’s
2000’s
2010’s
Advertising, Teaching & Learning
Clue train manifesto, Web 1.0
Change consulting, PS EX2
Gov 2.0, Everything is miscellaneous
My Journey

5. November 2013
Professional Network
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6. The Prism
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7. What Shape are You?
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8. The nature of change
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9. 1. Change is inevitable
2. A desire to improve
and grow
3. An open mind
Assumptions

10. Change:
To become different,
or make something or
somebody different.
Source: Encarta® World English Dictionary,
North American Edition
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11. Change is constant
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12. Change can be dramatic
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13. Change can be gradual
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14. Internal or external
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15. Change is threatening
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16. A little scary
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17. Change is about people
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18. 1. The only constant in life
2. Dramatic or gradual
3. Internal or external
4. Threatening & scary
5. Ultimately about people
Nature of change
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19. 7 Strategies
for adapting to change

20. 1. Self Awareness

21. 2. Spheres of Influence
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22. Spirit
Mind
Body
3. Create Balance
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23. • PS Code:
•
•
•
•
•
Democracy
Respect
Integrity
Stewardship
Excellence
• Professionalism
• Continuous improvement
• Personal values
4. Use your values
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24. 5. Be flexible
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25. Think
Feel
Do
Repeat & Learn
6. Continuously Improve
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26. 7. Be curious
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27. Summary
1.
2.
3.
4.
5.
6.
7.
Be self aware
Spheres of influence
Create balance
Remember your values
Be flexible
Continuously improve
Be curious
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28. Be the
Change
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29. Opportunity Brainstorm
How can you be the change?
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30. Communication
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31. 31

32. Perceptual
barrier
encode
sender
Decide what to
say and how to
say it.
transmit
Select and use a
particular vehicle
or vehicles for
the message.
receiver
feedback
Communication Model
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33. What do you see?
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34. Some people say that
communication is 10% words, 30%
sound and 60% body
encode
sender
The effectiveness of the message (encode),
depends on how well it relates to receiver's interests.
transmit
The effectiveness of the vehicle used, (transmit)
depends upon its ability to reach the receiver.
Model - Sending
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35. Perceptual
barrier
Message
Ethos - Credibility
•
We must first be physically
exposed to the message
•
If it relates to what we care
about, we may perceive it
Pathos - Emotion
Logos - Logic
•
receiver
If its important to us we may
remember it and act on it
Model - Receiving
Hear
Interpret
Evaluate
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36. 5 listening pointers
1.Care enough
2.Use your extra brain
3.Withhold judgment
4.Manage your reaction
5.Empathize
30/11/2013
Rowanwood - ARMA: Bridging the Gap
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37. Yes but…
However…
On the other hand…
Squirrel!
Listening - Killer Phrases
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38. 1. Be hard on the issue, soft on the person.
2. Have a dialogue rather than a discussion.
Peter M. Senge, The Fifth Discipline: The Art & Practice of the Learning Organization
Conversations

39. Diverge
Create
Choices
Dialogue
Converge
Make
Choices
Discussion
Dialogue & Discussion
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40. Are you a positive deviant?
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41. Opportunity Brainstorm
How can you improve divisional
communication without
generating more email?
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42. Collaboration
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43. “It is not the strongest of the species that
survive, nor the most intelligent, but the
one most responsive to change.”
Charles Darwin
Why collaborate?
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44. How do you collaborate?

45. Adapted from Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008
3 Types of Collaboration
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46. Purpose
Open
Trust
Communication
Collaborative Culture
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47. You and I
Culture is us
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48. Opportunity Brainstorm
How can you make your sphere
of influence more collaborative?
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49. Exercise
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50. Let’s build a spaceship!

51. Instructions
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52. Dialogue
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53. Wrap UP

54. • Change is emotional
• Perception is variable
• Dialogue and Discussion
Summary
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55. • Positive deviance
• Learning is fun
• Celebrate !
Summary
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56. • Walk the talk
• Create sense of urgency
• Build consensus and enthusiasm
• Communicate, communicate, communicate
Leadership of change
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57. Story
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58. When I go back to the office I will:
A. Change at least one thing in my routine
B. Experiment with new ways of working
C. Reinvent myself
D. Do nothing
Good luck on your journey
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59. Thank you
@thomkearney
www.strategyguy.com
Thom.Kearney@Rowanwood.ca
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