Slide show featuring CGI discussing the challenges they face and how their workforce is battling back with enterprise social networking.

1. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Overcoming Market and Growth
Challenges with Enterprise Social
Welcome to today’s webinar!
There will be silence until we begin today’s presentation.
Today’s twitter hashtag is #tibbr

2. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Sebastien Caron
Social Business Strategist
CGI
Leandro Perez
@leandro_perez
Head of Product Marketing, tibbr
TIBCO Software Inc.
Speakers
#tibbr

3. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Company Overview
TIBCO Software
• Founded in 1997
• $1.1B revenue in 2012
• 70 offices, 25 countries
• 4000 customers
• 200 partners
• 3500 employees
tibbr
• Millions of subscriptions users
• 100+ countries
• Experienced implementation team
• Customer success program
• 24x7x365 global support
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4. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
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“Every institution is vulnerable, no
matter how great. No matter how
much you've achieved, no matter
how far you've gone, no matter
how much power you've garnered,
you are vulnerable to decline.
There is no law of nature that the
most powerful will inevitably
remain at the top. Anyone can fall
and most eventually do”
The Threat
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5. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Founded in 1976
69,000 people
40 countries
IT and business
process services
Local accountability
Global delivery
ISO certified
The Victims
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6. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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The Beast
The
Market 20th
century
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7. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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21st
century
The Beast
More
Complex
The
Market
The long-tail is getting…
LONGER
20th
century
More VOLATILE
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8. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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The Danger
Our Clients
Engagements
Bids
Needs
Solutions
Offerings
Services
Projects
Deliverables
+ Internal
Complexity
+ Dependencies
+ Constraints
+ Distributed
Interactions
Needs
Last year =
X2
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9. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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The Struggle
Considerable
rework
recreating
information
Delay on
transmission of
information
Information
was scattered
Delay in
coordination of
project resources
Inefficient
Search for
information
Hidden talent
Fragmentedand
redundant tools
Lack of buy-in
among mid-level
managers
Problem finding
expertise in time
Information
overload
Missed
opportunities
Confusionabout
the source of
information
Global stress on
ours information
systems
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10. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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The Lost Way
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11. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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The Epiphany
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12. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Synergy as a Fundamental
Who
?
Why?
How Many?
How Much?
How?
Where?
What?
When?
Context
Information
?
Actionable insights
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13. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Synergy as a Fundamental
"Chasing the past, I stumbled into the future“, T A Sachs
Who
?
Why?
How Many?
How Much?
How?
Where?
What?
When?
Context
Information
?
Actionable insights
#tibbr

14. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Our Destination
Partners Clients
Teams
Communities of Practice
VALUE NETWORK
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15. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Social Business Path
Enterprise Social Network
"The most radical thing you can do is introduce people to one
another." Rosabeth Kanter
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16. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Our Strategies
Improve
Agility
Value Dimension Processes Goals
Objectives
Members
Synergy at
all levels of
the
organization
Operational
Excellence
Communication,
Knowledge Sharing
&
Collaboration
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17. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Partners
Our Strategies
Increase
Market
Share
Improve
Agility
Value Dimension Processes Goals
Objectives
Synergy with our
partners
Network
value
Social B2B + Social
Recruitment
Members
Synergy at
all levels of
the
organization
Operational
Excellence
Communication,
Knowledge Sharing
&
Collaboration
#tibbr

18. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Clients
Partners
Our Strategies
Increase
Market
Share
Improve
Agility
Improve
retention
Value Dimension Processes Goals
Objectives
Synergy with our
clients
Social Brand
Social CRM &
Social Marketing
Synergy with our
partners
Network
value
Social B2B + Social
Recruitment
Members
Synergy at
all levels of
the
organization
Operational
Excellence
Communication,
Knowledge Sharing
&
Collaboration
#tibbr

19. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Deploy
Launch
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20. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

21. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

22. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

23. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

24. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

25. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

26. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

27. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

28. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

29. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

30. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Enterprise Social Network
Getting the right tool
#tibbr

31. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Discuss values &
principles
Share news
& results
Get info on clients,
partners
Social Intranet
Co-mentor Communities
Think ‘out
loud’
Bring in outside
ideas
Share
examples
Share concerns &
Experiences
Work team
Continuous feedback
Narrate
work
Brainstorm
Share
problems
Assist Learn from
mistakes
Global
Strategical
Local
Tactical
Social Extranet Social Extranet
Bring in outside
ideas
Share progress
Refine
practices
Redefine Work
#tibbr

32. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Team Level:
Weekly status report
User Stories
#tibbr

33. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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 Learning
 Productivity
 Branding
 Recognition
Community Level:
Conference report
Organization level:
Collaboratively define proposal
Team Level:
Weekly status report
User Stories
#tibbr

34. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Community Level:
Conference report
Team Level:
Weekly status report
User Stories
#tibbr

35. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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 Learning
 Productivity
 Branding
 Recognition
Community Level:
Conference report
Organization level:
Collaboratively define proposal
Team Level:
Weekly status report
User Stories
#tibbr

36. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Community Level:
Conference report
Organization level:
Collaboratively define proposal
Team Level:
Weekly status report
User Stories
#tibbr

37. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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 Learning
 Productivity
 Branding
 Recognition
Community Level:
Conference report
Organization level:
Collaboratively define proposal
Team Level:
Weekly status report
User Stories
#tibbr

38. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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 Learning
 Productivity
 Branding
 Recognition
Community Level:
Conference report
Organization level:
Collaboratively define proposal
Team Level:
Weekly status report
User Stories
#tibbr

39. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Substain
Vertical Community
Manager Network
Horizontal CM &
Ambassador
Network
#tibbr

40. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Unlock our social business potential
Transparency Diversity
Awareness
Openness
Trust
Networking
Knowledge
Sharing Innovation
Collaboration & Cooperation
SB
Values
#tibbr

41. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Unlock their synergy power
“If my mind can conceive it, and my heart can believe it - then
I can achieve it” - Muhammad Ali
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42. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Converse
 Motivations
 Beliefs
 Redefine business processes
 Training
 Trust
 Majority Onboarding
 Get insights
Goals
Change
Perception
Change
Behavior
Gather
feedbacks
 Improve solution
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43. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Target & Measure
Digital Worker Identity Digital Worker
Interaction Style
Business Worker identity Business Worker
Interaction Style
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44. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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Recognize
Kathleen Galvin, Director, Atlanta, USA
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45. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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What we’ve accomplished
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46. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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What we’ve accomplished
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47. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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How can we help you?
Level
of
services
Tactical results
Iterative pilots
Benchmark, proof of
concept and tool selection
Scoping and
business case
Strategic results
Roadmap and
master plan
 Start small, think global,
scale fast approach
 Define vision and
strategy while
operationally iterating
 Deliver a scalable
service offer.
Our approach
Capacity
Expertise Tools &
Methodology
Delivery
Processes &
Technology
 Personas
 Solution bench &
POC
 PURE
methodology
 Best practices
Government 2.0
Social Workplace
Cloud
On
Premise
Citizen 2.0
Digital Workplace
 Use Cases
 Platforms
 Social Business strategists
 Sociologist, KM PhD
 Change management 2.0
 Search Experts
 Identity management
 Solutions experts
#tibbr

48. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Title
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What will be your story?
“There are many paths to the
top of the mountain, but the
view is always the same”.
Chinese Proverbs
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49. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
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Q&A
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50. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
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Take tibbr for a test drive. Visit try.tibbr.com
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51. © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
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Customer Stories, Whitepapers and more
@ www.tibbr.com
Follow us on Twitter @tibbr
Or Like our facebook page at facebook.com/tibbr.live
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