Timothy Lawless is a corporate trainer, helpdesk technician, and administrative assistant seeking new opportunities. He has over 10 years of experience exceeding customer expectations through information technology training and enhanced clerical skills. Lawless is proficient in Microsoft Office, Adobe software, and server administration, and aims to provide excellent customer service.

1. http://Sites.Google.Com/Site/HireLawless
Corporate Trainer, Helpdesk, Administrative Assistant, Web Designer,
Desktop Publishing, Bookkeeping, Cellular Sales and Service, On-Site Network Technician
12307 Joyner Ave
New Port Richey FL 34654
Timothy.Lawless@Gmail.Com
727  697  7240
Microsoft Word
Targeted Google Doc Format
Adobe Acrobat
All Inclusive Generic Format
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2. http://Sites.Google.Com/Site/HireLawless
RELEVANT
EXPERIENCE
SUMMARY
Over 10 years exceeding customer / client expectations.
Extensive Information Technology training in-class and in action.
Enhanced Clerical skills that include advanced desktop and web publishing.
Management and Supervision of more then a 12 member team.
Apprenticeship as a social services corporate trainer.
The one thing I learned more then anything from my 8 years of call center and help
desk positions is that, no matter what technical issue the caller called in for, the best
solution is always the one that leaves the customer eager for repeat business with our
company.
I am an expert at producing results in both soft copy and hard copy.
My infinite stock of patience allows me to complete tedious technical difficulties and
present my completed work to customers, clients and students.
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3. http://Sites.Google.Com/Site/HireLawless
GED
A.S.
MCAS
Microsoft Certified Application
Specialist
– Advanced Word 2007
– Advanced Excel 2007
Associate Of Science - Computer
Network Administration.
– Server Administration
– Software and Hardware Tech
– On-Site, Remote and Call center Tech
General Education Diploma
– Issued in Dayton, OH
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4. http://Sites.Google.Com/Site/HireLawless
CPU
CPU Enterprises – On Site Network
Technician
Ubuntu Server Administration for web services.
Operating System Wipe and Reloads
On-Site hardware and software instillation and configuration.
Lots of support for legacy operating systems
Flash Programming and various other web publishing duties.
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5. http://Sites.Google.Com/Site/HireLawless
Alltel
Wireless
Stream
Dell Sr. Hardware Tech Support
Warranty database maintenance and account support
Remote Software repairs
Created a web application and a set of excel macros for
our sales department.
Advanced Technical Support
Windows Mobile, Blackberry and other mobile operating
systems.
Remote management of Alltel’s Wireless CDMA Network
Created web pages and Visio flowcharts for call quality.
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6. http://Sites.Google.Com/Site/HireLawless
Career
Central
The
Volunteer
Way
General Warehouse Work
Loading and Unloading of Food Pallets
Loaded Vehicles with food and drinks
Exercised Warehouse safety standards
Teachers' Aid
Educate clients on Employability skills
Document creation in Doc XLS PDF and
Web Publishing for Resumes
Delivered classroom speeches and
individually tutored clients.
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7. http://Sites.Google.Com/Site/HireLawless
SUMMARY
 My social and communication skills far outweigh my technical
and coding skills.
 Easily fit well in to any existing team or social setting.
 Enhanced time management and planning skills.
 Jaw dropping documents, spreadsheets, presentations and web
pages.
 Experienced, in-Office and On-Site Professional
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8. http://Sites.Google.Com/Site/HireLawless
Application
List
 Adobe Acrobat Professional, Adobe Flash,
Adobe Dreamweaver and Adobe Fireworks
 Desktop Support of Microsoft Windows
95/98/Me/NT/2000/Xp/Vista and 7
 Server Administration of Microsoft Windows,
Ubuntu Linux and Novell
Advanced Microsoft Word, Excel, Access
Powerpoint, and Visio 2007
 Support for Emerging Technologies such as
Google Android and Apple iPad
Restart Slide Show
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