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TOURISM MARKETING
UNIT:II
TOPICS
 CONCEPTS OF TOURISM PRODUCT
DEVELOPMENT
 PRICING OF DIFFERENT PACKAGES
 VARIOUS MIDDLEMEN IN TOURISM
 PROMOTIONAL TECHNIQUES
PROMOTIONAL
TECHNIQUES
WHAT IS PROMOTION?
Promotion is an element of the marketing mix
.
All communication from the marketer to the
environment regarding the marketing org:
or regarding the product is a promotional
activity.
PURPOSE
 CREATE AWRENESS
 MAKE A FAVOURABLE ENVIRONMENT
MEANS:-
 customers buy product
 Employee prefer to work for org:
 Suppliers be happy to provide raw
materials
 Financiers offer finance for operation
AIMS:-
 Inform about product and services
 Inform changes in the product
 Generate interest
 Persuade customers
5 DECISIONS TO MAKE
PROMOTION PLANNING
 OBJECTIVE OF PROMOTION
 CHOISE OF MIX
 SELECTION OF MEDIA
 FORMULATION OF MESSAGE
 TIMING AND INTENSITY OF CAMPAIGN
Promotion mix
4 TOOLS:
 ADVERTISING
 PERSONAL SELLING
 SALES PROMOTION
 PUBLICITY
1. ADVERTISING
Advertisements are paid non personal form of
presenting information regarding a product or
service or idea.
Message passed through media. Such as,
 Newspapers
 Magazines
 Journals
 Radio
 Television
 Posters
 Hoardings
 Cinema slides etc..
2.PUBLICITY
 It is an unpaid form of promotion. It refers
to the mention of product or service in any
published media like newspapers or trade
journals.
Different kinds of publicity
a.) MEDIA
 Press release
 Conference
 Presentations
 articles
b) ORAL
It is the way of mouth publicity and it is very
effective message pass through
 Intimate family
 Personal friends
 Professional colleagues
 Retailers representatives
 Producers representatives
c) PUBLIC RELATIONS
public relations is the deliberate, planned and
sustained efforts to establish and maintain
mutually beneficial relationships between
organisation and public.
Tools
 journals?/ news letters
 Sponsored visits
 Sponsorship activities
 Special drivers
 Interst group meetings
3.PERSONAL SELLING
Personal selling implies face to face
communication between a seller and a
buyer.
FEATURES
 Personal communication
 Oral messages
 Flexible
 Contact with limited number of people
PROCESS
 Find prospects
 Approach
 Presentation
 Close sale
 After sale service
QUALITIES OF A GOOD SALES MAN
 Physical qualities
 Social qualities
 Mental qualities
 Other qualities
Matching funds
Matching funds are the funds providing by
government tourism agency for tourist
promotion.
Government grants
These grants are mainly using for
 Tourist information centre
 Printed advertising
 Directional signs to tourist attract
Public promotion:
Promotion which is geographically broad
such as regional, state, or national
promotion can be effectively accomplished
by govt: tourism organistion.
Private promotion
 Private organisations such as public
carriers, hotels and tour companieshas
promoting tourism
Geographical promotion
According to segments
 Income and price class
 Cultural interest
 Age
 Service desired
 Length of stay
4. SALES PROMOTIONIt is the process of stimulate sales by offering
several incentives .it is mainly stimulate short term
sales.
SALES PROMOTION TECHNIQUES
 Point of purchase
 Trade shows
 Samples
 Premiums
 Coupons
 After sale services

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Marketing reshma(titto sunny)

  • 2. TOPICS  CONCEPTS OF TOURISM PRODUCT DEVELOPMENT  PRICING OF DIFFERENT PACKAGES  VARIOUS MIDDLEMEN IN TOURISM  PROMOTIONAL TECHNIQUES
  • 4. WHAT IS PROMOTION? Promotion is an element of the marketing mix . All communication from the marketer to the environment regarding the marketing org: or regarding the product is a promotional activity.
  • 5. PURPOSE  CREATE AWRENESS  MAKE A FAVOURABLE ENVIRONMENT MEANS:-  customers buy product  Employee prefer to work for org:  Suppliers be happy to provide raw materials  Financiers offer finance for operation
  • 6. AIMS:-  Inform about product and services  Inform changes in the product  Generate interest  Persuade customers
  • 7. 5 DECISIONS TO MAKE PROMOTION PLANNING  OBJECTIVE OF PROMOTION  CHOISE OF MIX  SELECTION OF MEDIA  FORMULATION OF MESSAGE  TIMING AND INTENSITY OF CAMPAIGN
  • 8. Promotion mix 4 TOOLS:  ADVERTISING  PERSONAL SELLING  SALES PROMOTION  PUBLICITY
  • 9. 1. ADVERTISING Advertisements are paid non personal form of presenting information regarding a product or service or idea. Message passed through media. Such as,  Newspapers  Magazines  Journals  Radio  Television  Posters  Hoardings  Cinema slides etc..
  • 10. 2.PUBLICITY  It is an unpaid form of promotion. It refers to the mention of product or service in any published media like newspapers or trade journals.
  • 11. Different kinds of publicity a.) MEDIA  Press release  Conference  Presentations  articles
  • 12. b) ORAL It is the way of mouth publicity and it is very effective message pass through  Intimate family  Personal friends  Professional colleagues  Retailers representatives  Producers representatives
  • 13. c) PUBLIC RELATIONS public relations is the deliberate, planned and sustained efforts to establish and maintain mutually beneficial relationships between organisation and public. Tools  journals?/ news letters  Sponsored visits  Sponsorship activities  Special drivers  Interst group meetings
  • 14. 3.PERSONAL SELLING Personal selling implies face to face communication between a seller and a buyer. FEATURES  Personal communication  Oral messages  Flexible  Contact with limited number of people
  • 15. PROCESS  Find prospects  Approach  Presentation  Close sale  After sale service
  • 16. QUALITIES OF A GOOD SALES MAN  Physical qualities  Social qualities  Mental qualities  Other qualities
  • 17. Matching funds Matching funds are the funds providing by government tourism agency for tourist promotion.
  • 18. Government grants These grants are mainly using for  Tourist information centre  Printed advertising  Directional signs to tourist attract
  • 19. Public promotion: Promotion which is geographically broad such as regional, state, or national promotion can be effectively accomplished by govt: tourism organistion.
  • 20. Private promotion  Private organisations such as public carriers, hotels and tour companieshas promoting tourism
  • 21. Geographical promotion According to segments  Income and price class  Cultural interest  Age  Service desired  Length of stay
  • 22. 4. SALES PROMOTIONIt is the process of stimulate sales by offering several incentives .it is mainly stimulate short term sales. SALES PROMOTION TECHNIQUES  Point of purchase  Trade shows  Samples  Premiums  Coupons  After sale services