1. Deploying, Scaling, and Managing Many Instances
of SugarCRM in the Cloud
SugarCon 2010
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2. About Us
▶ Tobias Kunze Briseño, CTO
▶ Large-scale LAMP DevOps
▶ Co-founder: Enterprise Java Application Mgmt
▶ Team: HP, Google, Transmeta …
Vision:
Cloud application platform with integrated
management
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3. Promise
Are you a Concerned about
▶ Developer ▶ The Cloud
▶ Operator ▶ Salesforce.com
▶ Partner ▶ Operational barriers
▶ VAR ▶ Dwindling margins
Makara enables you to offer the power and
flexibility of SugarCRM in a cloud that you
manage and control
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4. Applications Today
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Image: http://www.opte.org/

5. Application Trends
▶ Proliferation of instances
▶ Increasing agility
▶ Composite applications
▶ More data sources
▶ Higher-level processing
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6. SugarCRM Reality
▶ Proliferation of instances
▶ Increasing agility
▶ Composite applications
▶ More data sources
▶ Higher-level processing
▶ Instances, customization, extensions, service
adaptors, open source ecosystem …
▶ Scaling, on-premise …
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7. Something Has to Give
SugarCRM
Management →
?
Systems →
?
Servers →
IaaS
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8. Cloud Application Management
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Image: http://www.independent.co.uk/

9. Headaches
▶ The “Stack”
▶ Provisioning
▶ Deployment
▶ Application architecture
▶ Configuration
▶ Dependencies
▶ “Boomerang” applications
▶ Logs, changes, lifecycle, infrastructure,
performance, monitoring, alerting, backups, …
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10. The Makara Way
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Image: http://www.thespiraltree.com/

11. How It Works: Platform
Application Capsule
Application Code Load Balancer Configuration
Auto-Scaling Application Server Web Server Dependencies
Auto-Scaling
API
Makara Platform
• Portability • Clustering • Versioning
• Rollback • Instrumentation • Log Search
Dashboard
Compute Cloud
AGENTS SERVERS PORTING
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12. Monitoring: Dashboard
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13. Monitoring: Logs
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14. How It Works: On-Boarding
Application Code Load Balancer Configuration
Application Code Application Server Web Server Dependencies
Application Server
Application Capsule
Makara Platform
Built-in Deployment, Performance, Log and Change Management
OS
Metal Compute Cloud
Compute Cloud
Traditional Agent-Based Makara’s Agent-less
Application Management Application Management
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15. On-Boarding: Overview
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16. On-Boarding: Components
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17. On-Boarding: Configuration
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18. How It Works: Provisioning
Provisioning Portal Application Capsule Clusters
● Manages policy ● Virtualizes application ● Scales & monitors
● Talks to cloud APIs ● Choice of middleware ● Failover & rollback
● Relays alerts ● No application changes ● Copy between clouds
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19. Provisioning
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20. Stack Support
Application Support
▶ PHP 5.1, 5.2, 5.3
▶ Zend Server
▶ Tomcat 5, 6
▶ Jboss 4.0, 4.2
Cloud Support
vCloud
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21. Get Started
▶ Drop by our booth (205)
▶ Join our preview program
▶ Migrate to a Makara-supported cloud
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22. Q&A
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