Conducting a Care Plan and Chronic Condition Consultation
Webinar at https://my.improve.org.au/resources/Pages/qiCommunity_webinar_-_Care_Planning_Masterclass_-_Part_2.aspx
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Careplan masterclass 2
1. Care Planning Masterclass
– Part 2 -
This session will begin at 6pm (WA), 7:30pm (NT, SA), 8pm (ACT,
NSW, QLD, VIC, TAS)
If using VOIP please use your headphones
Teleconference:
Toll-free: 1 800 194 290
Access Code: 267-203-043
Audio PIN: Shown after joining the training
2. Care Planning Masterclass
- Part 2 -
Presenter: Dr Tony Lembke
Guest speaker: Ms Ros Rolleston
Date: 8 April 2014
3. How to participate
Open and hide your
control panel Join audio:
• Choose “Mic & Speakers” to use VoIP
or you can
• Choose “Telephone” and dial using the
information provided
Raise your hand to ask
a question
or
Submit questions and
comments via the Chat
panel
We will mute
everyone to
minimise
background noise
8. Practice CDM Process
Team based, collaborative care
Defined GP & GPN roles
Patient identification
Agree procedure & length of appointment
Template selection
Organisation of recalls
9. Setting the Scene
1 hour appointment
Review file, load template
Active listening, be attentive
Body language
Open ended questions
Include patient in decisions
15. Mental Health & Wellbeing
Daily routine
Sleep patterns
Do you ever feel sad or alone
Do you have any worries or concerns
Substance use including smoking & alcohol
Self harm, suicidality
29. Team Care Members & Contact Details Required treatments and services Goals
30. In the End…
Thank the patient for coming
Congratulate them on becoming
an active participant in their health
care
Invite patient to call if have any
questions
40. Summary
CONCERNS identified, plans to deal with
them
Identified CARE TEAM,
COMMUNICATIONS from them and to
them are up to date
Addresses core CHALLENGES and goals
CONCURRENE of medications, SHS and
hand held records
41. Summary (cont)
Patients have everything they need before
the next visit, and CONFIDENCE about
what they need to do
Schedule for CHECK UP for Preventative
health, review date is on the CALENDAR,
CHARGED appropriately
http://bit.ly/7ccsccc
44. is a space where you can come together to share ideas,
challenges and resources.
The discussion forums provide the ideal area for you to
engage in conversation with colleagues across the
country, ask for help or advice, celebrate success and lots
more.
45. • Evaluation is important to us
• Please complete the evaluation form
that will appear after you log out
EVALUATION
FORM
Thank you for your attendance
Evaluation Forms
Notas del editor
HousekeepingAgendaBriefly introduce topicInteracting and asking questionsFeel free to ask questions at any time by typing in the question pane. But duse to overwhelming amount of attendees, I will apologise now if we do not get to all of your questions. After the webinar we will collate all questions on the chat log and for the ones we have not answered refer them to Tony and Ros and send out the collated responsesTaping of the sessionThis session will be taped, edited and a podcast made and distributed via qiConnectHand over to Tony
HousekeepingAgendaBriefly introduce topicInteracting and asking questionsFeel free to ask questions at any time by typing in the question pane.Taping of the sessionThis session will be taped, edited and a podcast made and distributed via qiConnectHand over to Tony
ASGC-RA 15% - 25000-99999, 20% - 10000-24999, 25% remote centre - >5000, 40% - <1000050% - other remote <5000 & AMS
Cycle of care not billable on samDACC $1, $20 PIP.DM SWPE when 50% DACC billed, $40 SIPACC @0.25 PIP, $100 SIP
Team meetingQuality systems and governanceGeneric template
What you are trying to do is build a relationship of trust so that the patient feels safe when I ask about theirSMBGL and they answer not as much as I should then probably havent done it for 2 yearsRange – if they answer 6-8 then they are probably not doing it regularly. Are they squirming?
Assess knowledge & cognition concurrence, side effects, complimentary therapies, HMRPlace the scales between the patient and chair – is your weight stableDiscussion about accepted levels, increases health literacy and improves motivation for self managementRelate pathology to medications
Always looking for opportunities for positive reinforcement
Water, salt, fibre, full fat dairy, takeawayActivity not exercise – physical disabilitiesNeed for CNC, dietician, EP
With your time management skills you have been able to identify the stage of change the patient is inChange is a process
SMART goalsKISS – keep it short and simpleMotivational Interviewing
10997, 10987Hand over is gold, prevent the patient from bringing other issues into the care plan consult
HousekeepingAgendaBriefly introduce topicInteracting and asking questionsFeel free to ask questions at any time by typing in the question pane.Taping of the sessionThis session will be taped, edited and a podcast made and distributed via qiConnectHand over to Tony
is a space where you can come together to share ideas, challenges and resources. The discussion forums provide the ideal area for you to engage in conversation with colleagues across the country, ask for help or advice, celebrate success and lots more.Also if you are interested in hearing about a certain topic, please log it on the discussion forum.