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THE MOBILE WORLD: WHAT IT MEANS
TO YOUR SOCIAL MEDIA MARKETING
We Can.
Customized Solutions to Fit Your Needs.
• Landscape
• New Business
• Why Mobile?
• Yelp/Foursquare/YouTube
• Driving Traffic – QR Codes
• Mistakes
Todays Chat
The Business Landscape has Changed
Mobile – Really?
Are You Forgetting Something?
Hype?
Brands Boosting Mobile and Social
Media Advertising Budgets in 2013
http://www.techvibes.com/blog/brands-boosting-ad-budgets-2013-04-30
Boosting Ad Budgets
“While brand marketers are projecting overall growth
in brand ad spending in 2013, they are also
predicting their spending in particular digital
channels will grow faster than others.
Nearly three-quarters (70%) of brand
marketers plan to increase their use of
social media in 2013, followed closely
by mobile advertising (69%) and video
advertising (64%). Ad agencies are also projecting
growth in mobile advertising (81%) and video
advertising (73 percent), and social (57%).”
http://www.techvibes.com/blog/brands-boosting-ad-budgets-2013-04-30
Okay Lets Think
Like your…
Who Are they?
What Are They Looking For?
Digging Deeper
Lets Tell A Story
So You Have A New Business!
Or a current business for that matter…
Open For Business…
New Business Checklist
Are They Really?
Deep Breath
So What Now?
Are you telling me I need a
DESKTOP website and
a MOBILE site?
YES!
Why? Increased Reach
How Do You Reach Your
Customers After Hours?
10+
10+
10+
11+
11+
8+
5
65 Hours Open
168 Hr/Wk
103 Hrs Wasted
Consumers Want What Mobile Has!
 Find Directions
 Access Information
 Share Knowledge
 Capture Data
 Get Answers
 Entertain
 Educate
 Video
 Order Lunch
 Enter a Contest
And You WANT What Your
Customers Have
Their Rolodex of Names
Or in Todays Terms
You Want
Their Network
=
It’s All About Sharing
New Business Checklist
First Step – Mobile Site
 It’s where your customers are
 Interaction
 Sharing
 Instant Reviews
 Information
Engagement
Why Mobile Again?
 Create Presence
 Tell Your Story
 Upload images
 Pricing Info
 Parking Rates
 Business Hours
Step 2 – Socialize
YELP - Not just for reviews
 Respond back to reviewers
 Positive or negative
 How to handle neg
comments?
 Recommend other businesses
YELP
It’s All About Conversation
Foursquare
Foursquare is, at its heart, a social city
guide with the ability to recommend
places based on your activity, to your
friends and other foursquare users.
You use your phone to “check in” at
different places you visit.
 Bars
 Grocery Stores
 Museums
 Restaurants
 Shopping
Foursquare for Business
REMEMBER
 “Checkin’s” are Advertisements
 “Checkin’s” Share with Friends
 Steals & Deals
 Steal customers with better deals
 Mayor Specials
 Check in Deals
 Increase traffic
 Recognize those who check in.
They will tell their friends!
YouTube
A picture is worth 1000 words –
How much is a video worth?
 Tell your story
 Customer testimonials
 Showcase a product
 How-to’s / self help
 Video walk-thru (real estate)
 Video blog
Getting Started
 Sign up - Brand Your Channel
 Find your voice
 Tell your story
 Film your first video
 Use your smart phone
JUST DO IT!
Promote / Share
So you’re Mobile & Social Media’d up –Now What?
 Email signature - Wisestamp
 Invoices
 Ads & Flyers
 Newsletters
 Brochures
QR Codes 101
Doing It Wrong
http://www.youtube.com/watch?v=V2rVYvylvZc
But Before You Dive Right In
Mobile Friendly is CRITICAL and Not EASY…
Don’t Make These Mistakes
Mobile Mistakes to Avoid
 Not optimizing your site for mobile browsers.
 Doing too much in a mobile experience – snack sized.
 Not collecting information, [make it a fair trade].
 Not promoting access to mobile in a visible location.
 Delivering the same content as from the printed material.
 Not offering share links and social media engagement.
 No contact information - not tracking responses
Track Your Progress
It is key to track your
mobile marketing efforts
•Device Type
•Scan Location
•Page Traffic
•Mapping
•Viral Stats
•Date/Time
Overall Marketing Strategy?
Questions?
tomc@hcmiller.com
@tommytrc
www.titletown.org/rockstar

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The mobile world what it means to your social media marketing

  • 1. THE MOBILE WORLD: WHAT IT MEANS TO YOUR SOCIAL MEDIA MARKETING We Can. Customized Solutions to Fit Your Needs.
  • 2. • Landscape • New Business • Why Mobile? • Yelp/Foursquare/YouTube • Driving Traffic – QR Codes • Mistakes Todays Chat
  • 5. Are You Forgetting Something?
  • 6. Hype? Brands Boosting Mobile and Social Media Advertising Budgets in 2013 http://www.techvibes.com/blog/brands-boosting-ad-budgets-2013-04-30
  • 7. Boosting Ad Budgets “While brand marketers are projecting overall growth in brand ad spending in 2013, they are also predicting their spending in particular digital channels will grow faster than others. Nearly three-quarters (70%) of brand marketers plan to increase their use of social media in 2013, followed closely by mobile advertising (69%) and video advertising (64%). Ad agencies are also projecting growth in mobile advertising (81%) and video advertising (73 percent), and social (57%).” http://www.techvibes.com/blog/brands-boosting-ad-budgets-2013-04-30
  • 10. What Are They Looking For?
  • 12. Lets Tell A Story So You Have A New Business! Or a current business for that matter…
  • 17. So What Now? Are you telling me I need a DESKTOP website and a MOBILE site? YES!
  • 19. How Do You Reach Your Customers After Hours? 10+ 10+ 10+ 11+ 11+ 8+ 5 65 Hours Open 168 Hr/Wk 103 Hrs Wasted
  • 20. Consumers Want What Mobile Has!  Find Directions  Access Information  Share Knowledge  Capture Data  Get Answers  Entertain  Educate  Video  Order Lunch  Enter a Contest
  • 21. And You WANT What Your Customers Have Their Rolodex of Names
  • 22. Or in Todays Terms You Want Their Network =
  • 23. It’s All About Sharing
  • 25. First Step – Mobile Site
  • 26.  It’s where your customers are  Interaction  Sharing  Instant Reviews  Information Engagement Why Mobile Again?
  • 27.  Create Presence  Tell Your Story  Upload images  Pricing Info  Parking Rates  Business Hours Step 2 – Socialize YELP - Not just for reviews
  • 28.  Respond back to reviewers  Positive or negative  How to handle neg comments?  Recommend other businesses YELP It’s All About Conversation
  • 29. Foursquare Foursquare is, at its heart, a social city guide with the ability to recommend places based on your activity, to your friends and other foursquare users. You use your phone to “check in” at different places you visit.  Bars  Grocery Stores  Museums  Restaurants  Shopping
  • 30. Foursquare for Business REMEMBER  “Checkin’s” are Advertisements  “Checkin’s” Share with Friends  Steals & Deals  Steal customers with better deals  Mayor Specials  Check in Deals  Increase traffic  Recognize those who check in. They will tell their friends!
  • 31. YouTube A picture is worth 1000 words – How much is a video worth?  Tell your story  Customer testimonials  Showcase a product  How-to’s / self help  Video walk-thru (real estate)  Video blog
  • 32. Getting Started  Sign up - Brand Your Channel  Find your voice  Tell your story  Film your first video  Use your smart phone JUST DO IT!
  • 33. Promote / Share So you’re Mobile & Social Media’d up –Now What?  Email signature - Wisestamp  Invoices  Ads & Flyers  Newsletters  Brochures
  • 36. But Before You Dive Right In
  • 37. Mobile Friendly is CRITICAL and Not EASY… Don’t Make These Mistakes
  • 38. Mobile Mistakes to Avoid  Not optimizing your site for mobile browsers.  Doing too much in a mobile experience – snack sized.  Not collecting information, [make it a fair trade].  Not promoting access to mobile in a visible location.  Delivering the same content as from the printed material.  Not offering share links and social media engagement.  No contact information - not tracking responses
  • 39. Track Your Progress It is key to track your mobile marketing efforts •Device Type •Scan Location •Page Traffic •Mapping •Viral Stats •Date/Time