This document outlines a subject on establishing and maintaining work relationships, including contracts. It lists 7 learning outcomes related to conducting work relationships, negotiations, formal agreements/contracts, and maintaining business relationships. Students must pass a project presenting a contract and a case study assessment to pass the overall module. The document provides tips for improving work relationships such as developing a positive attitude, improving communication skills, resolving conflicts early, and treating co-workers with respect. Students are asked to create a cartoon illustrating the most important tip.

1. Teacher: Tony Whittingham email: [email_address] Subject wiki: http://digmediawork.sydneyinstitute.wikispaces.net /

2. The purpose of this subject is to enable you to set up and maintain work relationships, including contracts.

3. Learning Outcomes: 1. On completion the learner should be able to establish and conduct work relationships. 2. On completion the learner should be able to conduct negotiations. 3. On completion the learner should be able to make formal agreements/contracts. 4. On completion the learner should be able to foster and maintain business relationships. 5. On completion the learner should be able to demonstrate knowledge of the respective film, television, radio, multimedia or music industries. 6. On completion the learner should be able to demonstrate communication skills necessary for work relationships. 7. On completion the learner should be able to demonstrate trust-building skills necessary for work relationships.

4. Assessment Results are reported as PASS (UNGRADED), FAIL Assessment Events In addition to an overall pass in the module, students must pass the following assessment events Event 1: Project (50%) Present a project scenario, then develop and present a contract for a project. The contract should be drawn up in accordance with legal and other requirements. Event 2: Case Study (50%) A case study should be conducted during the training period and be assessed in the learning environment. The overall module assessment will be based on the results from learning outcome projects, attendance, punctuality and classroom behaviour.

5. IMPROVING WORK RELATIONSHIPS COMMUNICATIONS Proofread the messages you send Be courteous Updates: for whom? how often? DIPLOMACY See both sides Know office protocols Share credit generously IMAGE Be respectful Seek feedback Adopt an ‘owners’ mindset

6. TIPS FOR IMPROVING WORK RELATIONSHIPS Develop A Positive Attitude Do Not Jump To Conclusions Improve Your Communication Skills Resolve Conflicts Early Treat ALL Co-workers With Respect Understand And Accept Personal or Cultural Differences

7. Create a cartoon or comic to illustrate what you consider to be the most important ‘tip’ for improving work relationships. EXERCISE