Teledesk pitch deck

1. Teledesk
Human phone interaction service
on demand

2. Team
Anton Yakovlev (CTO, technical founder)
IT-entrepreneur with 20+ years’ experience, co-founder
of 5 IT-companies.
Valeriy Galitskiy (CEO)
Stanford MSM. Entrepreneur with 15 years experience
establishing and developing companies in diverse
industries: retail, wholesale distribution, telemarketing
and financial services.

3. Wall Street Journal (2015)
How do you find the right person
to do phone interaction job?
41 daysOn average to fill this kind of jobs

4. It Takes Too Much Hass
There’s no one-st
Call centers: Time consuming
You don’t know who works for you
Expensive. Setup costsnd fire
Online freelance
platforms
(e.g. oDesk):
In-house sales
employees:
No transparency
Sales Rep “owns” your customers
consuming to hire and fire
Expensive to maintain
Time consuming to hire and fire

5. Teledesk
Three M’s combined in
Match Manage Measure
Detailed profile
List of skills
Voice sample
Certification
Maintain customer
records
Track tasks and events
Calls per lead
Call duration
Customer satisfaction
Add your own metrics
right people to right
business (freelancers)
workflow
(Online CRM)
results by internal
metrics (KPI)

6. Initial Market – Freelan
180,000 job postings annually
e q u a l s
$186 45
$1,035 average project size
But this is just a

7. Market
$15,950,000,00
Small and medium-sized US companies
spend on call-center services:
C. Barnes & Co. (2015)

8. Business Model
Subscription for Call Centers
Commission + Success bonus for SME

9. Thank you
Valeriy Galitskiy
646-709-3105
galitskiy@gmail.com