Presented by Sue Sadler, Senior Director, Services and Program Development Metropolis 2013

1. Best Practices:
Safe Crossing
March 2013
Presented By:
Sue Sadler
Senior Director, Services and Program Development

2. Overview of Presentation
• Choosing a Sector:
• Establishing Partnerships:
• Six-Tier Program Delivery Model:
1) Industry Participation
2) Canadian-Context Academic Component
3) Business Communications and Language Support
4) Sector-Specific Job Search and Placement
5) Coaching and Mentoring
6) Specialized Retention Services
• What Works Really Well?
• How Do We Know?
• What Would Make Good Models and Great Results Even Better?
• Questions?
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3. Choosing a Sector
• Labour Market Information:
Skills Shortages
Access to Professions
Local Need
Projected Growth
• Industry Drivers:
Employer Engagement
Sector Support
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4. Establishing Partnerships
• Academic Component
• Business and Language Coaches
• Sector Councils
• Employers
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5. Six-Tier Program Delivery Model
1) Industry Participation:
 Program design informed by industry
 “Show me the Employers!!!”
 Guest Speakers Series
 Expert Panel Feedback
 Resume Critiques & Mock Interviews
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6. Six-Tier Program Delivery Model
2) Canadian-context Academic Component:
 Avoids costs, time and redundancy associated
with repeating training already obtained
abroad (non-regulated professions)
 Features only Canadian context and North
American relevancy
 Participants receive certification from a
recognised Canadian academic institution
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7. Six-Tier Program Delivery Model
3) Business Communications and Language Support:
 Front-ended through a customized in-class (or
online) curriculum
 Back-ended through ongoing support via
personalized Language and/or Business
Communications Coaching and a ‘Document
Editing Service’
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8. Six-Tier Program Delivery Model
4) Sector-Specific Job Search and Placement:
Industry Specialization
Rapport Building accomplished through
familiarity with specific needs and requirements
Customized Recruitment Events
Repeat hires through employer involvement and
program’s ability to respond to the industry’s
needs (as they are identified)
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9. Six-Tier Program Delivery Model
5) Coaching & Mentoring:
Speed Mentoring ™
The Mentoring Partnership ™
Business Coaching
Language Coaching
Employer Critiques
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10. Six-Tier Program Delivery Model
6) Specialized Retention Services:
Post-Hire Employee Support
Post-Hire Employer Support
On-boarding Check List
Buddy Systems
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11. What Works Really Well?
• Pilot Model (work in progress)
• Sector Specialization
• Industry Participation in Program Design and
Delivery
• Post-Hire Supports
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12. How Do We Know?
• 82% commensurate employment outcome across 8
bridging programs:
• 97% retention rate at one-year of employment
• Employer participation on all 8 Industry Advisories
spans over 40 different employers
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13. What would make good models and great
results even better?
• Pre-arrival access to programming
• More coordination and partnership
• A prominent ‘Sector Voice’
• Sustainable resources
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14. QUESTIONS ???
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