SlideShare una empresa de Scribd logo
1 de 57
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Torsten Reiners
Authentic Simulation using Gamification
(and search for collaboration)
2013-07-15
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
(1)
Who am I ??? Torsten Reiners
• What and Where?
• Senior Lecturer, Curtin University
• School of Information Systems, Logistics and SCM group
• Lectures
• Information Systems
• Meta-Heuristics, Production and Logistics, Simulation
• Information Management and Data Mining
• Operations Management, Procurement, Transport
• Research Areas
• Virtual Worlds, Gamification, Emerging Technology, Vocational Training, Automatic
Assessment, Sentiment Analysis, Logistics, Machine Translation, e-Learning with
Focus on Adaptivity/Individuality, Operations Research, Simulation, Web 2.0/3.0
• E: t.reiners@curtin.edu.au
• E: torsten.reiners@gmail.com
• H: http://torsten-reiners.de
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Project
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Projects
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
PREX
Lead
Sue Gregory
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Lincoln C. Woodnow at Auckland University of Technology
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Lincoln C. Woodnow at Auckland University of Technology
Curiosity
Our main motivation
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Lincoln C. Woodnow at Auckland University of Technology
• understanding complexity in SCM
• use available information
(sentiment analysis)
• simulation / automation
• education
• academic teaching
• vocational training
• fun, play, and passion
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Why did we select
Gamification?
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Interest. And potential
Why did we select
Gamification?
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
70% of Global 2000 have at
least one Gamified application
50% of companies with innovative
processes will gamifiy those processes
By 2015
Gamification
Integrating game dynamics
into your site, service, community, content or campaign,
in order to drive participation.
Gamification
Integrating game dynamics
into your site, service, community, content or campaign,
in order to drive participation.
motivational elements of games + learning
activities + communicate and share
accomplishment + goals
= direct the attention + motivate for action
Gamification
Integrating game dynamics
into your site, service, community, content or campaign,
in order to drive participation.
the use of game design elements in non-game contexts
motivational elements of games + learning
activities + communicate and share
accomplishment + goals
= direct the attention + motivate for action
Gamification
Integrating game dynamics
into your site, service, community, content or campaign,
in order to drive participation.
the use of game design elements in non-game contexts
motivational elements of games + learning
activities + communicate and share
accomplishment + goals
= direct the attention + motivate for action
fun, play, passion
GAMIFICATION IS ALREADY HERE.
.
EVERYWHERE.
Games
in the Classroom
• one pic a day, every day!
• driven by comments and likes
The new Apple 4.5. Smaller, shinier, and
faster (too eat). And bio-degradable ....
Gamification
we experience(d)
• points per publication
• „expected“ motivation by admin
• punish internal collaboration
RPI
Gearbox for Gamification
Components
• non-game, real-world contexts are enhanced with
concepts from games to engage, encourage, focus, and
guide users
• Scores
• Leaderboards
• Badges
• Quests
• Competition
• Levels
• ...
what the learner sees
Advanced
• Game over
• Next life
• Save points
• Rewind
• Multi-player
• NPC / Ghosts
• Slow motion
• Awards
Gaming Components
We need failure
We need failure
We need failure
Authenticiy, Authentic Learning,
Realismnticity
authentic learning: require learning to occur within environments that
replicate actions and requirements as they may be presented or experienced
in a real working environment. Enables experiences and learning to be more
contextualised. Thinking and problem solving, driven by student decision.
authenticity: often assumed to imply ‘realistic’, this is not necessarily the
case; it is most important that the learning and activities reflect the
development and use of the knowledge as required in the given real or
virtual environments. Thus, a process can be highly authentic, but in a non-
realistic setting.
realism: fidelity is a measure of resemblance to real environments; thus, high
fidelity environments have a high degree of resemblance to real
environments, where a very realistic simulation has been employed.
2012-11-29 Gamification in logistics and supply chain
education
nDiVEOLT Grant 2013-2014
(AUD 220,000)
Torsten Reiners, Lincoln C. Wood, Vanessa Chang
Christian Guetl, Jan Herrington, Hanna Teräs,
Natasha Petter
nDiVEOLT Grant 2013-2014
(AUD 220,000)
Torsten Reiners, Lincoln C. Wood, Vanessa Chang
Christian Guetl, Jan Herrington, Hanna Teräs,
Natasha Petter
n-Dimensional Immersive Virtual Environment
• increase authenticity through inclusion of real-life complexity
• use scenarios linked into a comprehensive supply chain
• include gaming mechanisms to increase student engagement
Supply Chain
A supply chain is a system of organizations, people, activities, information, and
resources involved in moving a product or service from supplier to customer.
Supply chain activities transform natural resources, raw materials, and components
into a finished product that is delivered to the end customer.
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J
L&SCM
 Difficult to observe for the learner
 Long time-periods without events before the outcome of
decisions becomes visible
 Consequences that are not desirable to replicate in real-
life environments
in Education and Training
Story
Story
Narratives
• teacher / expert
• „perfect“ solution
• hard to beat
• exploration
• guidance by bots
Gamification
rewind (Machinima, interactive)
time (break-down to sectors)
score (commands, meter, task switch)
comparison (self, friends, world)
ghost (learn from experts)
next life (being able to „die“)
Slow motion (understanding processes)
Units are using ...
• real world data
• link to theory
• database with scenario descriptions
Units are ...
• using information from previous steps
• simulation results
• keeping a track record
• using information from previous steps
• simulation results
• keeping a track record
• progressing this through the complete supply chain
Units are ...
Projects
• nDive
• Complexity reduction
• Bots
• Health and Safety
• CubeSim (Sifteo Cubes)
• Oculus Rift
• Vocational training
• Health and Safety
• Distant Brainstorming Room
• Controller Training
• Abstraction of real context to a simple game
• Gamified Academics
• evaluation and redesign of RPI scheme
Sifteo
• Simulation of queues (configuration of queue)
• Negotiaton (setting strategies / offers)
• UML diagrams
• MPR II (order sizes)
• ...
CubeSim
nDiVE: 3D Environment
• Presence
• Feeling of being part of the environment
• Increase of motivation and productivity
• Awareness of others
• Immersion
• First experiments: Awesome!!!
nDiVE: 3D Environment
• planned scenarios Container Terminal
• inspecting container stack, identifying risk areas
• ‚experience‘ the danger of walking on container terminals
• layout planning
• Hebbel-Seeger, A., Reiners, T., & Schäfer, D. (Eds.). (2013). Synthetic Worlds: Emerging
Technologies in Education and Economics. Berlin: Springer.
• Masters, Y., Gregory, S., Reiners, T., Knox, V., & Dalgarno, B. (2013). VirtualPREX: Developing
Teaching Skills in Second Life. In C. DeCoursey & S. Garrett (Eds.), Studies in Virtual World
Learning and Practice. Oxford, UK: Inter-Disciplinary Press.
• Reiners, T., & Alexander, P. (2013). Social network perception alignment of e-recruiters and
potential applicants. In 46th Hawaii International Conference on System Sciences (pp. 4576–
4585). Presented at the HICSS, Wailea, Maui.
• Reiners, T., & Wood, L. C. (2013). Immersive Virtual Environments to facilitate authentic
education in Logistics and Supply Chain Management. In Y. Kats (Ed.), Learning
Management Systems and Instructional Design: Best Practices in Online Education (pp. 323–
343). Hershey, PA: IGI Global. Retrieved from 10.4018/978-1-4666-3930-0
• Reiners, T., Wood, L. C., Chang, V., Guetl, C., Herrington, J., Teräs, H., & Gregory, S. (2012).
Operationalising gamification in an educational authentic environment. In P. Kommers, T. Issa, &
P. Isaías (Eds.), IADIS International Conference on Internet Technologies & Society 2012 (pp. 93–
100). Presented at the IADIS International Conference on Internet Technologies & Society 2012,
Perth, Australia: IADIS Press.
• Wood, L. C., & Reiners, T. (2012). Gamification in logistics and supply chain education: Extending
active learning. In P. Kommers, T. Issa, & P. Isaías (Eds.), IADIS International Conference on
Internet Technologies & Society 2012 (pp. 101–108). Presented at the IADIS International
Conference on Internet Technologies & Society 2012, Perth, Australia: IADIS Press.
• Wood, L. C., & Reiners, T. (2013). Game-based Elements to Upgrade Bots to Non-Player
Characters in Support of Educators. In A. Hebbel-Segger, T. Reiners, & D. Schäfer (Eds.), Synthetic
Worlds: Emerging Technologies in Education and Economics. Berlin: Springer.
• Wood, L. C., Teräs, H., Reiners, T., & Gregory, S. (2013). The role of gamification and game-based
learning in authentic assessment within virtual environments. In The Procedings of HERDSA
2013. Presented at the HERDSA 2013, Auckland, New Zealand: HERDSA.
Publications since Mid 2012
1/3
• Bastiaens, T., Wood, L. C., & Reiners, T. (under review). New Landscapes and New Eyes: The Role
of Virtual World Design for Supply Chain Education. The International Journal of Learning in
Higher Education.
• Dalgarno, B., Gregory, S., Knox, V., & Reiners, T. (under review). Practicing teaching using virtual
classroom role plays. Computers & Education.
• Fardinpour, A., Reiners, T., & Dreher, H. (under review). Action-based Learning Assessment
Method (ALAM) in Virtual Training Environments. In ASCILITE 2013.
• Gregory, S., Gregory, B., Reiners, T., Fardinpour, A., Hillier, M., Lee, M. J. W., … Ellis, D. (under
review). Virtual worlds in Australian and New Zealand higher education: Remembering the past,
understanding the present, imagining the future. In ASCILITE 2013.
• Masters, Y., Gregory, S., Dalgarno, B., Campbell, M., Reiners, T., Dreher, H., … Knox, V. (in press).
VirtualPREX: Providing virtual professional experience for pre-service teachers. In S. Gregory, M. J.
W. Lee, B. Dalgarno, & B. Tynan (Eds.), Virtual Worlds in Online and Distance Education. Athabasca
University Press.
• Reiners, T., Dreher, C., & Dreher, H. (in press). Transforming Ideas to Innovations: A Methodology
for 3D Systems Development. In A. Hebbel-Segger, T. Reiners, & D. Schäfer (Eds.), Synthetic
Worlds: Emerging Technologies in Education and Economics. Information Systems. Springer.
• Reiners, T., Gregory, S., & Knox, V. (in press). Virtual Bots, their Influence on Learning
Environments and How They Increase Immersion. In S. Gregory, M. J. W. Lee, B. Dalgarno, & B.
Tynan (Eds.), Virtual Worlds in Open and Distance Education. Athabasca University Press.
• Reiners, Torsten, & Wood, L. C. (Eds.). (forthcoming). Gamification in Education and Business.
New York: Springer.
• Reiners, Torsten, Wood, L. C., & Bastiaens, T. (under review). Mobile Application to Create
Interactive Learning Environments in 3D Environments. The International Journal of Learning in
Higher Education.
2/3
• Reiners, Torsten, Wood, L. C., & Dron, J. (forthcoming). From chaos towards sense: A Learner-centric
Narrative Virtual Learning Space. In J. Bishop (Ed.), Gamification for Human Factors Integration:
Social, Educational, and Psychological Issues. Hershey, PA: IGI.
• Reiners, Torsten, Wood, L. C., & Gregory, S. (under review). Experimental study on technology-
induced authentic immersion in virtual worlds for education adn vocational training. In Proceedings
of the 47th Annual Hawaii International Conference on System Sciences (HICSS 2014). IEEE digital
library.
• Reiners, Torsten, Wood, L. C., Gregory, S., Petter, N., Teräs, H., Gütl, C., … Herrington, J. (under
review). nDiVE. The story of how Logistics and Supply Chain Management should be taught. In
ASCILITE 2013.
• Reiners, Torsten, Wood, L. C., Teräs, H., Gregory, S., Chang, V., Gütl, C., & Herrington, J. (forthcoming).
Skills Acquisition and Training Using Authentic Immersive Environments. New York: Springer.
• Reiners, Torsten, Wood, L., Gregory, S., & Teräs, H. (in press). Gamification design elements in
business education simulations. In M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and
Technology. Hershey: IGI Global.
• Wood, L., Reiners, T., & Pahl, J. (in press). Manufacturing and logistics information systems. In M.
Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology. Hershey, PA: IGI Global.
• Wood, L., Reiners, T., & Srivastava, H. S. (in press). Sentiment analysis in supply chain management. In
J. Wang (Ed.), Encyclopedia of Business Analytics and Optimization. Hershey: IGI Global.
• Wood, Lincoln C., & Reiners, T. (in press). Gamification. In M. Khosrow-Pour (Ed.), Encyclopedia of
Information Science and Technology. Hershey, PA: IGI Global.
• Wood, Lincoln C., Reiners, T., & Srivastava, H. S. (under review). Expanding Sales and Operations
Planning using Sentiment Analysis: Demand clarity from social media. In ANZAM 2013.
• Wood, Lincoln Christopher, Reiners, T., & Bastiaens, T. (under review). Design Perspective on the Role
of Advanced Bots for Self-guided Learning. The International Journal of Learning in Higher Education.
3/3
Conclusion
Fun, Play, PassionHowever it is achieved
Conclusion

Más contenido relacionado

Destacado

Presentation ascilite2014
Presentation ascilite2014Presentation ascilite2014
Presentation ascilite2014Torsten Reiners
 
Gamification presentation for the ACS in Perth
Gamification presentation for the ACS in PerthGamification presentation for the ACS in Perth
Gamification presentation for the ACS in PerthTorsten Reiners
 
Understanding Games and Gamification for Learning
Understanding Games and Gamification for LearningUnderstanding Games and Gamification for Learning
Understanding Games and Gamification for LearningKarl Kapp
 
Cesim Global Challenge Introduction
Cesim Global Challenge  IntroductionCesim Global Challenge  Introduction
Cesim Global Challenge IntroductionZsuzsa Jakab
 
Warehousing & Logistics Library
Warehousing & Logistics LibraryWarehousing & Logistics Library
Warehousing & Logistics Libraryguestac59ac6
 

Destacado (8)

Presentation ascilite2014
Presentation ascilite2014Presentation ascilite2014
Presentation ascilite2014
 
Estado Del Arte Supply Chain
Estado Del Arte Supply ChainEstado Del Arte Supply Chain
Estado Del Arte Supply Chain
 
Gamification presentation for the ACS in Perth
Gamification presentation for the ACS in PerthGamification presentation for the ACS in Perth
Gamification presentation for the ACS in Perth
 
Understanding Games and Gamification for Learning
Understanding Games and Gamification for LearningUnderstanding Games and Gamification for Learning
Understanding Games and Gamification for Learning
 
Cesim Global Challenge Introduction
Cesim Global Challenge  IntroductionCesim Global Challenge  Introduction
Cesim Global Challenge Introduction
 
Cargo insurance & surveying
Cargo insurance & surveyingCargo insurance & surveying
Cargo insurance & surveying
 
Warehousing & Logistics Library
Warehousing & Logistics LibraryWarehousing & Logistics Library
Warehousing & Logistics Library
 
Synergies in marine cargo surveying
Synergies in marine cargo surveyingSynergies in marine cargo surveying
Synergies in marine cargo surveying
 

Similar a Authentic Simulation using Gamification

SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...
SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...
SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...Sandra Gesing
 
Online Assessment
Online AssessmentOnline Assessment
Online AssessmentEADTU
 
Dr Abel Sanchez at Bristlecone Pulse 2017 MIT
Dr Abel Sanchez at Bristlecone Pulse 2017 MITDr Abel Sanchez at Bristlecone Pulse 2017 MIT
Dr Abel Sanchez at Bristlecone Pulse 2017 MITBristlecone SCC
 
Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...
Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...
Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...Sri Ambati
 
Blended Learning Meets Digital Media
Blended Learning Meets Digital MediaBlended Learning Meets Digital Media
Blended Learning Meets Digital MediaJosé Bidarra
 
Mobile Learning & New Trends
Mobile Learning & New TrendsMobile Learning & New Trends
Mobile Learning & New TrendsEADTU
 
Big Data, Analytics and the Future of Learning
Big Data, Analytics and the Future of LearningBig Data, Analytics and the Future of Learning
Big Data, Analytics and the Future of LearningKim Flintoff
 
Community Capability Model Framework Checklist Tool - Demo & Review
Community Capability Model Framework Checklist Tool - Demo & ReviewCommunity Capability Model Framework Checklist Tool - Demo & Review
Community Capability Model Framework Checklist Tool - Demo & ReviewManjulaPatel
 
Using Narratives to Assess Free Exploration in 3D Spaces
Using Narratives to Assess Free Exploration in 3D SpacesUsing Narratives to Assess Free Exploration in 3D Spaces
Using Narratives to Assess Free Exploration in 3D SpacesTorsten Reiners
 
Adopting data-driven strategies in learning analytics
Adopting data-driven strategies in learning analyticsAdopting data-driven strategies in learning analytics
Adopting data-driven strategies in learning analyticsVince Kellen, Ph.D.
 
SGCI-URSSI-Sustainability in Research Computing
SGCI-URSSI-Sustainability in Research ComputingSGCI-URSSI-Sustainability in Research Computing
SGCI-URSSI-Sustainability in Research ComputingSandra Gesing
 
Data and AI in education
Data and AI in educationData and AI in education
Data and AI in educationJisc
 
Intro to Data Science for Non-Data Scientists
Intro to Data Science for Non-Data ScientistsIntro to Data Science for Non-Data Scientists
Intro to Data Science for Non-Data ScientistsSri Ambati
 
Academic Innovation Data Showcase 2-14-19
Academic Innovation Data Showcase 2-14-19Academic Innovation Data Showcase 2-14-19
Academic Innovation Data Showcase 2-14-19umichiganai
 
Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...
Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...
Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...SIRIUS Centre, University of Oslo
 
Learning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept Progress
Learning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept ProgressLearning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept Progress
Learning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept ProgressLearningCafe
 
Facing the Data Challenge: Institutions, Disciplines, Services and Risks
Facing the Data Challenge: Institutions, Disciplines, Services and RisksFacing the Data Challenge: Institutions, Disciplines, Services and Risks
Facing the Data Challenge: Institutions, Disciplines, Services and RisksLizLyon
 

Similar a Authentic Simulation using Gamification (20)

SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...
SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...
SGCI - Science Gateways - Technology-Enhanced Research Under Consideration of...
 
Online Assessment
Online AssessmentOnline Assessment
Online Assessment
 
Dr Abel Sanchez at Bristlecone Pulse 2017 MIT
Dr Abel Sanchez at Bristlecone Pulse 2017 MITDr Abel Sanchez at Bristlecone Pulse 2017 MIT
Dr Abel Sanchez at Bristlecone Pulse 2017 MIT
 
Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...
Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...
Krish Swamy + Balaji Gopalakrishnan, Wells Fargo - Building a World Class Dat...
 
Blended Learning Meets Digital Media
Blended Learning Meets Digital MediaBlended Learning Meets Digital Media
Blended Learning Meets Digital Media
 
Mobile Learning & New Trends
Mobile Learning & New TrendsMobile Learning & New Trends
Mobile Learning & New Trends
 
Big Data, Analytics and the Future of Learning
Big Data, Analytics and the Future of LearningBig Data, Analytics and the Future of Learning
Big Data, Analytics and the Future of Learning
 
Community Capability Model Framework Checklist Tool - Demo & Review
Community Capability Model Framework Checklist Tool - Demo & ReviewCommunity Capability Model Framework Checklist Tool - Demo & Review
Community Capability Model Framework Checklist Tool - Demo & Review
 
Using Narratives to Assess Free Exploration in 3D Spaces
Using Narratives to Assess Free Exploration in 3D SpacesUsing Narratives to Assess Free Exploration in 3D Spaces
Using Narratives to Assess Free Exploration in 3D Spaces
 
Adopting data-driven strategies in learning analytics
Adopting data-driven strategies in learning analyticsAdopting data-driven strategies in learning analytics
Adopting data-driven strategies in learning analytics
 
SGCI-URSSI-Sustainability in Research Computing
SGCI-URSSI-Sustainability in Research ComputingSGCI-URSSI-Sustainability in Research Computing
SGCI-URSSI-Sustainability in Research Computing
 
Data and AI in education
Data and AI in educationData and AI in education
Data and AI in education
 
Intro to Data Science for Non-Data Scientists
Intro to Data Science for Non-Data ScientistsIntro to Data Science for Non-Data Scientists
Intro to Data Science for Non-Data Scientists
 
Academic Innovation Data Showcase 2-14-19
Academic Innovation Data Showcase 2-14-19Academic Innovation Data Showcase 2-14-19
Academic Innovation Data Showcase 2-14-19
 
Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...
Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...
Digitalisation: How can we mix the "new oil" and the "old oil? The role of IT...
 
Data-X-Sparse-v2
Data-X-Sparse-v2Data-X-Sparse-v2
Data-X-Sparse-v2
 
Classroom of the futurev3
Classroom of the futurev3Classroom of the futurev3
Classroom of the futurev3
 
Learning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept Progress
Learning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept ProgressLearning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept Progress
Learning Analytics Toolkit & TinCan/xAPI@Work Proof Of Concept Progress
 
Sgci nasa-esds-10-29-18
Sgci nasa-esds-10-29-18Sgci nasa-esds-10-29-18
Sgci nasa-esds-10-29-18
 
Facing the Data Challenge: Institutions, Disciplines, Services and Risks
Facing the Data Challenge: Institutions, Disciplines, Services and RisksFacing the Data Challenge: Institutions, Disciplines, Services and Risks
Facing the Data Challenge: Institutions, Disciplines, Services and Risks
 

Último

Using Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea DevelopmentUsing Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea Developmentchesterberbo7
 
Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4JOYLYNSAMANIEGO
 
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxQ4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxlancelewisportillo
 
4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptxmary850239
 
Congestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentationCongestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentationdeepaannamalai16
 
week 1 cookery 8 fourth - quarter .pptx
week 1 cookery 8  fourth  -  quarter .pptxweek 1 cookery 8  fourth  -  quarter .pptx
week 1 cookery 8 fourth - quarter .pptxJonalynLegaspi2
 
Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...
Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...
Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...DhatriParmar
 
4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptx4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptxmary850239
 
4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptx4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptxmary850239
 
Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1GloryAnnCastre1
 
Man or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptx
Man or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptxMan or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptx
Man or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptxDhatriParmar
 
Mental Health Awareness - a toolkit for supporting young minds
Mental Health Awareness - a toolkit for supporting young mindsMental Health Awareness - a toolkit for supporting young minds
Mental Health Awareness - a toolkit for supporting young mindsPooky Knightsmith
 
Q-Factor General Quiz-7th April 2024, Quiz Club NITW
Q-Factor General Quiz-7th April 2024, Quiz Club NITWQ-Factor General Quiz-7th April 2024, Quiz Club NITW
Q-Factor General Quiz-7th April 2024, Quiz Club NITWQuiz Club NITW
 
MS4 level being good citizen -imperative- (1) (1).pdf
MS4 level   being good citizen -imperative- (1) (1).pdfMS4 level   being good citizen -imperative- (1) (1).pdf
MS4 level being good citizen -imperative- (1) (1).pdfMr Bounab Samir
 
ClimART Action | eTwinning Project
ClimART Action    |    eTwinning ProjectClimART Action    |    eTwinning Project
ClimART Action | eTwinning Projectjordimapav
 
Unraveling Hypertext_ Analyzing Postmodern Elements in Literature.pptx
Unraveling Hypertext_ Analyzing  Postmodern Elements in  Literature.pptxUnraveling Hypertext_ Analyzing  Postmodern Elements in  Literature.pptx
Unraveling Hypertext_ Analyzing Postmodern Elements in Literature.pptxDhatriParmar
 
Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataMeasures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataBabyAnnMotar
 
Q-Factor HISPOL Quiz-6th April 2024, Quiz Club NITW
Q-Factor HISPOL Quiz-6th April 2024, Quiz Club NITWQ-Factor HISPOL Quiz-6th April 2024, Quiz Club NITW
Q-Factor HISPOL Quiz-6th April 2024, Quiz Club NITWQuiz Club NITW
 

Último (20)

Using Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea DevelopmentUsing Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea Development
 
Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4
 
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxQ4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
 
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptxINCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
 
4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx
 
Congestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentationCongestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentation
 
week 1 cookery 8 fourth - quarter .pptx
week 1 cookery 8  fourth  -  quarter .pptxweek 1 cookery 8  fourth  -  quarter .pptx
week 1 cookery 8 fourth - quarter .pptx
 
Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...
Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...
Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...
 
4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptx4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptx
 
4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptx4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptx
 
Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1
 
Man or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptx
Man or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptxMan or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptx
Man or Manufactured_ Redefining Humanity Through Biopunk Narratives.pptx
 
prashanth updated resume 2024 for Teaching Profession
prashanth updated resume 2024 for Teaching Professionprashanth updated resume 2024 for Teaching Profession
prashanth updated resume 2024 for Teaching Profession
 
Mental Health Awareness - a toolkit for supporting young minds
Mental Health Awareness - a toolkit for supporting young mindsMental Health Awareness - a toolkit for supporting young minds
Mental Health Awareness - a toolkit for supporting young minds
 
Q-Factor General Quiz-7th April 2024, Quiz Club NITW
Q-Factor General Quiz-7th April 2024, Quiz Club NITWQ-Factor General Quiz-7th April 2024, Quiz Club NITW
Q-Factor General Quiz-7th April 2024, Quiz Club NITW
 
MS4 level being good citizen -imperative- (1) (1).pdf
MS4 level   being good citizen -imperative- (1) (1).pdfMS4 level   being good citizen -imperative- (1) (1).pdf
MS4 level being good citizen -imperative- (1) (1).pdf
 
ClimART Action | eTwinning Project
ClimART Action    |    eTwinning ProjectClimART Action    |    eTwinning Project
ClimART Action | eTwinning Project
 
Unraveling Hypertext_ Analyzing Postmodern Elements in Literature.pptx
Unraveling Hypertext_ Analyzing  Postmodern Elements in  Literature.pptxUnraveling Hypertext_ Analyzing  Postmodern Elements in  Literature.pptx
Unraveling Hypertext_ Analyzing Postmodern Elements in Literature.pptx
 
Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataMeasures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped data
 
Q-Factor HISPOL Quiz-6th April 2024, Quiz Club NITW
Q-Factor HISPOL Quiz-6th April 2024, Quiz Club NITWQ-Factor HISPOL Quiz-6th April 2024, Quiz Club NITW
Q-Factor HISPOL Quiz-6th April 2024, Quiz Club NITW
 

Authentic Simulation using Gamification

  • 1. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Torsten Reiners Authentic Simulation using Gamification (and search for collaboration) 2013-07-15
  • 2. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J (1) Who am I ??? Torsten Reiners • What and Where? • Senior Lecturer, Curtin University • School of Information Systems, Logistics and SCM group • Lectures • Information Systems • Meta-Heuristics, Production and Logistics, Simulation • Information Management and Data Mining • Operations Management, Procurement, Transport • Research Areas • Virtual Worlds, Gamification, Emerging Technology, Vocational Training, Automatic Assessment, Sentiment Analysis, Logistics, Machine Translation, e-Learning with Focus on Adaptivity/Individuality, Operations Research, Simulation, Web 2.0/3.0 • E: t.reiners@curtin.edu.au • E: torsten.reiners@gmail.com • H: http://torsten-reiners.de
  • 3. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 4. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 5. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 6. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Project
  • 7. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Projects
  • 8. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J PREX Lead Sue Gregory
  • 9. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Lincoln C. Woodnow at Auckland University of Technology
  • 10. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Lincoln C. Woodnow at Auckland University of Technology Curiosity Our main motivation
  • 11. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Lincoln C. Woodnow at Auckland University of Technology • understanding complexity in SCM • use available information (sentiment analysis) • simulation / automation • education • academic teaching • vocational training • fun, play, and passion
  • 12. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Why did we select Gamification?
  • 13. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Interest. And potential Why did we select Gamification?
  • 14. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 15. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 16. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J 70% of Global 2000 have at least one Gamified application 50% of companies with innovative processes will gamifiy those processes By 2015
  • 17. Gamification Integrating game dynamics into your site, service, community, content or campaign, in order to drive participation.
  • 18. Gamification Integrating game dynamics into your site, service, community, content or campaign, in order to drive participation. motivational elements of games + learning activities + communicate and share accomplishment + goals = direct the attention + motivate for action
  • 19. Gamification Integrating game dynamics into your site, service, community, content or campaign, in order to drive participation. the use of game design elements in non-game contexts motivational elements of games + learning activities + communicate and share accomplishment + goals = direct the attention + motivate for action
  • 20. Gamification Integrating game dynamics into your site, service, community, content or campaign, in order to drive participation. the use of game design elements in non-game contexts motivational elements of games + learning activities + communicate and share accomplishment + goals = direct the attention + motivate for action fun, play, passion
  • 21. GAMIFICATION IS ALREADY HERE. . EVERYWHERE.
  • 22.
  • 23.
  • 25. • one pic a day, every day! • driven by comments and likes The new Apple 4.5. Smaller, shinier, and faster (too eat). And bio-degradable .... Gamification we experience(d) • points per publication • „expected“ motivation by admin • punish internal collaboration RPI
  • 27. Components • non-game, real-world contexts are enhanced with concepts from games to engage, encourage, focus, and guide users • Scores • Leaderboards • Badges • Quests • Competition • Levels • ... what the learner sees
  • 28.
  • 29. Advanced • Game over • Next life • Save points • Rewind • Multi-player • NPC / Ghosts • Slow motion • Awards Gaming Components
  • 33. Authenticiy, Authentic Learning, Realismnticity authentic learning: require learning to occur within environments that replicate actions and requirements as they may be presented or experienced in a real working environment. Enables experiences and learning to be more contextualised. Thinking and problem solving, driven by student decision. authenticity: often assumed to imply ‘realistic’, this is not necessarily the case; it is most important that the learning and activities reflect the development and use of the knowledge as required in the given real or virtual environments. Thus, a process can be highly authentic, but in a non- realistic setting. realism: fidelity is a measure of resemblance to real environments; thus, high fidelity environments have a high degree of resemblance to real environments, where a very realistic simulation has been employed.
  • 34.
  • 35.
  • 36. 2012-11-29 Gamification in logistics and supply chain education
  • 37.
  • 38. nDiVEOLT Grant 2013-2014 (AUD 220,000) Torsten Reiners, Lincoln C. Wood, Vanessa Chang Christian Guetl, Jan Herrington, Hanna Teräs, Natasha Petter
  • 39. nDiVEOLT Grant 2013-2014 (AUD 220,000) Torsten Reiners, Lincoln C. Wood, Vanessa Chang Christian Guetl, Jan Herrington, Hanna Teräs, Natasha Petter n-Dimensional Immersive Virtual Environment • increase authenticity through inclusion of real-life complexity • use scenarios linked into a comprehensive supply chain • include gaming mechanisms to increase student engagement
  • 40. Supply Chain A supply chain is a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer. Supply chain activities transform natural resources, raw materials, and components into a finished product that is delivered to the end customer.
  • 41. Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J L&SCM  Difficult to observe for the learner  Long time-periods without events before the outcome of decisions becomes visible  Consequences that are not desirable to replicate in real- life environments in Education and Training
  • 42. Story
  • 43. Story
  • 44. Narratives • teacher / expert • „perfect“ solution • hard to beat • exploration • guidance by bots
  • 45. Gamification rewind (Machinima, interactive) time (break-down to sectors) score (commands, meter, task switch) comparison (self, friends, world) ghost (learn from experts) next life (being able to „die“) Slow motion (understanding processes)
  • 46. Units are using ... • real world data • link to theory • database with scenario descriptions
  • 47. Units are ... • using information from previous steps • simulation results • keeping a track record
  • 48. • using information from previous steps • simulation results • keeping a track record • progressing this through the complete supply chain Units are ...
  • 49. Projects • nDive • Complexity reduction • Bots • Health and Safety • CubeSim (Sifteo Cubes) • Oculus Rift • Vocational training • Health and Safety • Distant Brainstorming Room • Controller Training • Abstraction of real context to a simple game • Gamified Academics • evaluation and redesign of RPI scheme
  • 50. Sifteo • Simulation of queues (configuration of queue) • Negotiaton (setting strategies / offers) • UML diagrams • MPR II (order sizes) • ... CubeSim
  • 51. nDiVE: 3D Environment • Presence • Feeling of being part of the environment • Increase of motivation and productivity • Awareness of others • Immersion • First experiments: Awesome!!!
  • 52. nDiVE: 3D Environment • planned scenarios Container Terminal • inspecting container stack, identifying risk areas • ‚experience‘ the danger of walking on container terminals • layout planning
  • 53. • Hebbel-Seeger, A., Reiners, T., & Schäfer, D. (Eds.). (2013). Synthetic Worlds: Emerging Technologies in Education and Economics. Berlin: Springer. • Masters, Y., Gregory, S., Reiners, T., Knox, V., & Dalgarno, B. (2013). VirtualPREX: Developing Teaching Skills in Second Life. In C. DeCoursey & S. Garrett (Eds.), Studies in Virtual World Learning and Practice. Oxford, UK: Inter-Disciplinary Press. • Reiners, T., & Alexander, P. (2013). Social network perception alignment of e-recruiters and potential applicants. In 46th Hawaii International Conference on System Sciences (pp. 4576– 4585). Presented at the HICSS, Wailea, Maui. • Reiners, T., & Wood, L. C. (2013). Immersive Virtual Environments to facilitate authentic education in Logistics and Supply Chain Management. In Y. Kats (Ed.), Learning Management Systems and Instructional Design: Best Practices in Online Education (pp. 323– 343). Hershey, PA: IGI Global. Retrieved from 10.4018/978-1-4666-3930-0 • Reiners, T., Wood, L. C., Chang, V., Guetl, C., Herrington, J., Teräs, H., & Gregory, S. (2012). Operationalising gamification in an educational authentic environment. In P. Kommers, T. Issa, & P. Isaías (Eds.), IADIS International Conference on Internet Technologies & Society 2012 (pp. 93– 100). Presented at the IADIS International Conference on Internet Technologies & Society 2012, Perth, Australia: IADIS Press. • Wood, L. C., & Reiners, T. (2012). Gamification in logistics and supply chain education: Extending active learning. In P. Kommers, T. Issa, & P. Isaías (Eds.), IADIS International Conference on Internet Technologies & Society 2012 (pp. 101–108). Presented at the IADIS International Conference on Internet Technologies & Society 2012, Perth, Australia: IADIS Press. • Wood, L. C., & Reiners, T. (2013). Game-based Elements to Upgrade Bots to Non-Player Characters in Support of Educators. In A. Hebbel-Segger, T. Reiners, & D. Schäfer (Eds.), Synthetic Worlds: Emerging Technologies in Education and Economics. Berlin: Springer. • Wood, L. C., Teräs, H., Reiners, T., & Gregory, S. (2013). The role of gamification and game-based learning in authentic assessment within virtual environments. In The Procedings of HERDSA 2013. Presented at the HERDSA 2013, Auckland, New Zealand: HERDSA. Publications since Mid 2012 1/3
  • 54. • Bastiaens, T., Wood, L. C., & Reiners, T. (under review). New Landscapes and New Eyes: The Role of Virtual World Design for Supply Chain Education. The International Journal of Learning in Higher Education. • Dalgarno, B., Gregory, S., Knox, V., & Reiners, T. (under review). Practicing teaching using virtual classroom role plays. Computers & Education. • Fardinpour, A., Reiners, T., & Dreher, H. (under review). Action-based Learning Assessment Method (ALAM) in Virtual Training Environments. In ASCILITE 2013. • Gregory, S., Gregory, B., Reiners, T., Fardinpour, A., Hillier, M., Lee, M. J. W., … Ellis, D. (under review). Virtual worlds in Australian and New Zealand higher education: Remembering the past, understanding the present, imagining the future. In ASCILITE 2013. • Masters, Y., Gregory, S., Dalgarno, B., Campbell, M., Reiners, T., Dreher, H., … Knox, V. (in press). VirtualPREX: Providing virtual professional experience for pre-service teachers. In S. Gregory, M. J. W. Lee, B. Dalgarno, & B. Tynan (Eds.), Virtual Worlds in Online and Distance Education. Athabasca University Press. • Reiners, T., Dreher, C., & Dreher, H. (in press). Transforming Ideas to Innovations: A Methodology for 3D Systems Development. In A. Hebbel-Segger, T. Reiners, & D. Schäfer (Eds.), Synthetic Worlds: Emerging Technologies in Education and Economics. Information Systems. Springer. • Reiners, T., Gregory, S., & Knox, V. (in press). Virtual Bots, their Influence on Learning Environments and How They Increase Immersion. In S. Gregory, M. J. W. Lee, B. Dalgarno, & B. Tynan (Eds.), Virtual Worlds in Open and Distance Education. Athabasca University Press. • Reiners, Torsten, & Wood, L. C. (Eds.). (forthcoming). Gamification in Education and Business. New York: Springer. • Reiners, Torsten, Wood, L. C., & Bastiaens, T. (under review). Mobile Application to Create Interactive Learning Environments in 3D Environments. The International Journal of Learning in Higher Education. 2/3
  • 55. • Reiners, Torsten, Wood, L. C., & Dron, J. (forthcoming). From chaos towards sense: A Learner-centric Narrative Virtual Learning Space. In J. Bishop (Ed.), Gamification for Human Factors Integration: Social, Educational, and Psychological Issues. Hershey, PA: IGI. • Reiners, Torsten, Wood, L. C., & Gregory, S. (under review). Experimental study on technology- induced authentic immersion in virtual worlds for education adn vocational training. In Proceedings of the 47th Annual Hawaii International Conference on System Sciences (HICSS 2014). IEEE digital library. • Reiners, Torsten, Wood, L. C., Gregory, S., Petter, N., Teräs, H., Gütl, C., … Herrington, J. (under review). nDiVE. The story of how Logistics and Supply Chain Management should be taught. In ASCILITE 2013. • Reiners, Torsten, Wood, L. C., Teräs, H., Gregory, S., Chang, V., Gütl, C., & Herrington, J. (forthcoming). Skills Acquisition and Training Using Authentic Immersive Environments. New York: Springer. • Reiners, Torsten, Wood, L., Gregory, S., & Teräs, H. (in press). Gamification design elements in business education simulations. In M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology. Hershey: IGI Global. • Wood, L., Reiners, T., & Pahl, J. (in press). Manufacturing and logistics information systems. In M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology. Hershey, PA: IGI Global. • Wood, L., Reiners, T., & Srivastava, H. S. (in press). Sentiment analysis in supply chain management. In J. Wang (Ed.), Encyclopedia of Business Analytics and Optimization. Hershey: IGI Global. • Wood, Lincoln C., & Reiners, T. (in press). Gamification. In M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology. Hershey, PA: IGI Global. • Wood, Lincoln C., Reiners, T., & Srivastava, H. S. (under review). Expanding Sales and Operations Planning using Sentiment Analysis: Demand clarity from social media. In ANZAM 2013. • Wood, Lincoln Christopher, Reiners, T., & Bastiaens, T. (under review). Design Perspective on the Role of Advanced Bots for Self-guided Learning. The International Journal of Learning in Higher Education. 3/3