This document discusses leadership and values. It begins by outlining some initial values of truth, honesty and respect. It then discusses establishing values and a behavioral framework after a crisis. The agreed upon post-crisis values are truth, commitment and respect. It emphasizes that behaviors should align with proclaimed values. The document explores the connection between leadership and authority and action, defining a leader as caring, trusting, and able to manage through hard work. It distinguishes leadership from management, with leadership focusing on setting goals aligned with values and management focusing on operational plans.

1. Leadership and action Jane Lovell Managing DirectorTQA Australia AUSTRALIA

3. First night values Truth Honesty Respect Mutual support Empathy Fun

5. The crisis talks

6. Post crisis values Truth Commitment Respect

7. Behaviours “Our values are only as good as how we behave. It is by our behaviour that others can see what values we have, so we need to look at our behaviour as a team to see if it matches what we think our values are.”

8. Post crisis values Truth No conflict between what we say and what we do Truth allows us to be open with each other Calling each other on ‘below-the-line’ behaviour such as dummy spits Giving honest feedback

9. Post crisis values Commitment Be on time Be present in team meetings – observe, participate, contribute Selflessness Accepting feedback, happy to be called on ‘below-the-line’ behaviour Committed people are passionate people

10. Post crisis values Respect Listening to each other Empathy – dealing with issues Trusting each other Welcoming differences and diversity Inclusive of all team members Listening, listening, listening

12. Values The value of values Agreeing values helps you determine a behavioural framework A behavioural framework helps you work how “how to be” and particularly “how to be in a group”

13. Behaviours and performance High performing team Strong professional relationships Agreed behavioural framework Genuine conversation

14. Behaviours and performance Do your behaviours align with your values? High performing person Strong internal relationship Aware of behaviours Genuine conversation

15. Pick the leader

16. Leadership and behaviours How do you know if you are in the presence of a leader? What is the connection between leadership and authority? What is the connection between leadership and action? A leader is…………… When do you behave like a leader?

17. Leadership and behaviours A form of being (with ourselves and others) inclusive constructive enabling moral A leader is caring trusting and trustworthy able to manage dogged authentic

18. Leadership – what is it? Having others boldly follow you where otherwise they would not go? Failure to deliver is a failure of leadership (Shergold) Leadership is not charisma Leaders aren’t born they are made, and they are made just like anything else, through hard work (Vince Lombardi)

19. Leadership or management? Lead from the right, manage from the left (Covey)? Leadership – setting the goal, aligning with values? Management – the plan of how to achieve the goal? Strategic Plan – leadership Action Plan - management

20. TQA Australia’s values To be committed honest inspiring competent supportive