Two years ago, no one knew what a Business Analyst was. Today, companies around the world can’t find enough of them – what happened? This session will describe: * What a Business Analyst is and what a BA does * What are the factors that have driven the growth of the Business Analysis profession * How does the type of organization impact its need for BAs * What do you need to consider if you are a Business Analyst – or want to be one – both today and tomorrow?

1. International Institute of Business Analysis The Evolving Role of the Business Analyst August 2008

3. International Institute of Business Analysis The Evolving Role of the Business Analyst : Our Next Super Hero! August 2008

8. It’s about the Deliverable www.theiiba.org © 2008, International Institute of Business Analysis In the beginning… Build Implement Planning Late & Expensive Missing Piece But it is …

9. It’s about the Deliverable www.theiiba.org © 2008, International Institute of Business Analysis Some Progress was made… Build Implement Testing Poor Quality Missing Piece Plan But it still has …

10. It’s about the Deliverable www.theiiba.org © 2008, International Institute of Business Analysis Filled in another hole … Build Implement Definition of need Doesn’t solve the problem Missing Piece Plan Test But it still …

11. It’s about the Deliverable www.theiiba.org © 2008, International Institute of Business Analysis Addressed a BIG gap… Build Implement Plan Test Define Doesn’t Quite fit But it still … The Big Picture Missing Piece

12. It’s about the Deliverable www.theiiba.org © 2008, International Institute of Business Analysis Et Voilà! … Build Implement Plan Test Describe Define

14. What is Business Analysis? www.theiiba.org © 2008, International Institute of Business Analysis The set of tasks, knowledge, & techniques required to identify business needs & determine solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement or organizational change. Business Analysis Body of Knowledge ®

15. What is Business Analysis? www.theiiba.org © 2008, International Institute of Business Analysis Business Analysis Body of Knowledge ® (BABOK ® ) Knowledge Areas Purpose Business Analysis Planning & Monitoring Determine what we need to do Enterprise Analysis Understand the business problem & scope of possible solutions Elicitation Find out what the real needs of our stakeholders are Requirements Analysis Describe the characteristics & qualities of the solution the meets the stakeholder needs Solutions Assessment & Validation Determine whether a particular solution is right for our stakeholders Requirements Management & Communications Ensure that stakeholders agree on what needs to be delivered

19. Business Analysis Superheroes! www.theiiba.org © 2008, International Institute of Business Analysis Truth Understood the Need Agile Negotiation Right on target

20. Business Analysis Professional www.theiiba.org © 2008, International Institute of Business Analysis Knowledge Continuum Maturity Skill Tactical Strategic

21. Business Analysis Professional www.theiiba.org © 2008, International Institute of Business Analysis Practitioner is a “jack of all trades”, performing multiple roles e.g., business analyst, project manager, tester, etc. Practitioner possesses solid or advanced business subject matter expertise e.g., capital markets Hybrid Practitioner SME or Domain Practitioner Consulting Practitioner Current Flavours Practitioner possesses solid or advanced skills in the enterprise knowledge areas e.g., process, strategy business casing Generalists

23. Where is the BA Profession Heading? www.theiiba.org © 2008, International Institute of Business Analysis Centre of Excellence “ Strategic Alignment” Community of Practice “ Support” BA Bureau “ Maturity”

24. Where is the BA Profession Heading? www.theiiba.org © 2008, International Institute of Business Analysis Framework Environment Resources Business Alignment Standards & Methodologies Organization & structure Competency/ career development Enterprise Analysis Metrics Governance Training & dev Customer relationships Tools Assessment Team dev Virtual… Knowledge Management

27. www.theiiba.org © 2008, International Institute of Business Analysis