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Don’t Panic.
                         A Hitchhiker’s Guide
                           to Web Hosting

                            @traftonesler

                        [ Link to Slides ]



Friday, August 24, 12                           1
Who names a kid Trafton?




                            Parents who knew they were going to
                                have a nerd on their hands.


Friday, August 24, 12                                             2
How long have you had a    What do you want to do
                        So who are you   website?                   with WordPress?


                            people?
                                         What’s the coolest thing   Tell me your goals so I can
                                         you’ve seen so far?        tailor this talk to what
                                                                    you guys need.




                                          What awesome thing
                                            are you using
                                           WordPress for?




Friday, August 24, 12                                                                             3
Start with smart questions.             Write these down for
                                                  yourself right now, and let
                                                  that guide the talk as we
                                                  move on.


                        What do I really value?
                          Cost?
                          Convenience?
                          Security?
                          Availability?




Friday, August 24, 12                                                           4
What’s in the hosting universe?


                    •Shared
                    •Dedicated Server
                    •Virtual or Cloud
                    •Application-Specific a.k.a.
                    “Managed WordPress”
                                                  ...and MASH-UPs like a
                                                  Managed WordPress
                                                  Host that employes VPS
                                                  or Cloud Tech




Friday, August 24, 12                                                      5
Some things to consider:

             Bad Neighborhoods (sharing IP addresses)
             Poor security can affect on-page content
             Page-load Time
             Availability           On-page content:

                                    hidden links, replaced
                                    content, malware
                                    distribution




Friday, August 24, 12                                        6
LIKE SOMEONE RUNNING
                              DOWN THE STREET
                              FLAILING THEIR ARMS.

                              THEY WILL HIT YOU. BUT
                              NOT WITH INTENTION




                        No one is out to get you.




Friday, August 24, 12                                  7
There are a lot of viagra salesman.
                                               Shared IPs - even a dedicate IP might not save you because
                                               what if an entire Class-C block is banned?

                                               Your e-mail can get flagged because of spammers sharing
                                               the same home address




                                            You might have noticed
                                            there are a lot of Viagra
                                                   Salesmen.

                        One way to help isolate some of
                        the shared hosting problems is to
                        get a dedicated IP hosting
                        account. A dedicated IP hosting
                        account can still be on a shared
                        server, but you have your very
                        own IP address.




Friday, August 24, 12                                                                                       8
Securing your site matters.


                                            Hidden Links
                                         Replaced Content
                                        Malware Distribution
                                           Redirect Rules




Friday, August 24, 12                                          9
Faster sites are more fun, right?
                                                  pagespeed.googlelabs.com

                                                            browsermob.com

                                                      wpspeedometer.com *

                                                       tools.pingdom.com/fpt
                        on some platforms, a
                        neighboring site can
                        affect yours
                                               DIRECT AFFECT RANKING

                                               AFFECT COSTS OF
                                               MANAGING

                                               USER EXPERIENCE




Friday, August 24, 12                                                          10
Wasted Ad Spend

                          Risk of being De-Indexed

         siteuptime.com      Trust/Reputation
          Pingdom.com
          site24x7.com
        uptimerobot.com




Friday, August 24, 12                                11
Your website is your                               NO WRONG CHOICES
                baby.
                                                                   Unless the host doesn’t
                WHO DO YOU WANT TO                                 meet your need, at a
                HAVE YOUR BABY WITH?                               price you can live with




                             Choosing a host is a personal decision.

                                       BEWARE THOSE REVIEW
                                       SITES -- THEY GET PAID as
                                       affiliates.




Friday, August 24, 12                                                                        12
Do you need a roommate?                          As anybody that’s
                                                           recently bought a
                                                           computer can attest,
                                    Lot’s of competition   they aren’t cheap.
                                    drives down prices
                                                           But if t wo friends share
                                                           a Macbook Pro, you’ve
                                                           already saved 50%




                                                           You may have to make
                                                           some tradeoffs in Speed,
                                                           Security, and Up-time

                                                           You’re definitely “on your
                                                           own” in the sense




Friday, August 24, 12                                                                   13
...Shared Hosting generally means:
                                                         Shared IP = same home address
                        Multiple sites per server
                        Quota-driven Resources              Great for pet projects,

                        Shared IP Address
                                                            low-cost experiments
                                                            Sites with low revenue
                                                            potential

                        Fast Set-Up                         Sites with lower
                                                            requirements for up-time
                                                            and security

                        Many customers per support rep
                                                     CONS:

                                                     - neighbor site can affect you
                                                     - if a customer violates agreements,
                                                     it can tax the server




Friday, August 24, 12                                                                       14
Dedicated Servers                AN ACTUAL “DEDICATED”
                                                 AMOUNT OF RESOURCES,

                                                 PHYSICAL OR VIRTUAL.

                                                 physical = FASTER




                                                 Often responsible for our
                                                 own configuration,

          •Fast*                                 security, and
                                                 maintenance


          •Safe from bad neighbors               PRO: CUSTOM SCRIPTS



          •Optimize the OS and software
          •High Security (physical separation)

Friday, August 24, 12                                                        15
Virtual or Cloud Hosting

                        •Flexible for scaling
                        •Pay-for-use in some cases
                        •Use different platforms on the same
                        server
                                         VIRTUALIZATION




Friday, August 24, 12                                          16
Just for WP: Managed WordPress Hosting


                        More every day -- look
                        for evidence of thought
                        leadership in their blogs.




                            •No need for in-house Sys Admin
                            •Host optimizes the platform for you
                            •Easy scaling
                            •“Been There” Experience



Friday, August 24, 12                                              17
FIRST OFF -- WHAT ARE
                  YOU “MANAGING”?

                  Racks of Hardware
                  Low-level soft ware
                  or the entire stack all
                  the way up to WordPress




                                            Managed vs “Un-Managed”




Friday, August 24, 12                                                 18
IT’S NOT JUST HARDWARE -- IT’S
                         SERVICE!!

                         SUPPORT THAT CAN ANSWER
                         QUESTIONS

                         GREAT SERVICE REQUIRES REAL PEOPLE.




                        Why is managed hosting so expensive?




Friday, August 24, 12                                          19
[ insert closing brilliance here ]



Friday, August 24, 12                                        20
Special Thanks to:




                          www.marketingclique.com

                        @vidluther -- of ZippyKid.com


Friday, August 24, 12                                   21
Trafton Esler

                                trafton@wpengine.com

                                    @traftonesler


                        http://www.traftonesler.com/hosting-talk


Friday, August 24, 12                                              22

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Don't Panic: A Hitchhiker's Guide to WordPress Hosting 08 25-2012

  • 1. Don’t Panic. A Hitchhiker’s Guide to Web Hosting @traftonesler [ Link to Slides ] Friday, August 24, 12 1
  • 2. Who names a kid Trafton? Parents who knew they were going to have a nerd on their hands. Friday, August 24, 12 2
  • 3. How long have you had a What do you want to do So who are you website? with WordPress? people? What’s the coolest thing Tell me your goals so I can you’ve seen so far? tailor this talk to what you guys need. What awesome thing are you using WordPress for? Friday, August 24, 12 3
  • 4. Start with smart questions. Write these down for yourself right now, and let that guide the talk as we move on. What do I really value? Cost? Convenience? Security? Availability? Friday, August 24, 12 4
  • 5. What’s in the hosting universe? •Shared •Dedicated Server •Virtual or Cloud •Application-Specific a.k.a. “Managed WordPress” ...and MASH-UPs like a Managed WordPress Host that employes VPS or Cloud Tech Friday, August 24, 12 5
  • 6. Some things to consider: Bad Neighborhoods (sharing IP addresses) Poor security can affect on-page content Page-load Time Availability On-page content: hidden links, replaced content, malware distribution Friday, August 24, 12 6
  • 7. LIKE SOMEONE RUNNING DOWN THE STREET FLAILING THEIR ARMS. THEY WILL HIT YOU. BUT NOT WITH INTENTION No one is out to get you. Friday, August 24, 12 7
  • 8. There are a lot of viagra salesman. Shared IPs - even a dedicate IP might not save you because what if an entire Class-C block is banned? Your e-mail can get flagged because of spammers sharing the same home address You might have noticed there are a lot of Viagra Salesmen. One way to help isolate some of the shared hosting problems is to get a dedicated IP hosting account. A dedicated IP hosting account can still be on a shared server, but you have your very own IP address. Friday, August 24, 12 8
  • 9. Securing your site matters. Hidden Links Replaced Content Malware Distribution Redirect Rules Friday, August 24, 12 9
  • 10. Faster sites are more fun, right? pagespeed.googlelabs.com browsermob.com wpspeedometer.com * tools.pingdom.com/fpt on some platforms, a neighboring site can affect yours DIRECT AFFECT RANKING AFFECT COSTS OF MANAGING USER EXPERIENCE Friday, August 24, 12 10
  • 11. Wasted Ad Spend Risk of being De-Indexed siteuptime.com Trust/Reputation Pingdom.com site24x7.com uptimerobot.com Friday, August 24, 12 11
  • 12. Your website is your NO WRONG CHOICES baby. Unless the host doesn’t WHO DO YOU WANT TO meet your need, at a HAVE YOUR BABY WITH? price you can live with Choosing a host is a personal decision. BEWARE THOSE REVIEW SITES -- THEY GET PAID as affiliates. Friday, August 24, 12 12
  • 13. Do you need a roommate? As anybody that’s recently bought a computer can attest, Lot’s of competition they aren’t cheap. drives down prices But if t wo friends share a Macbook Pro, you’ve already saved 50% You may have to make some tradeoffs in Speed, Security, and Up-time You’re definitely “on your own” in the sense Friday, August 24, 12 13
  • 14. ...Shared Hosting generally means: Shared IP = same home address Multiple sites per server Quota-driven Resources Great for pet projects, Shared IP Address low-cost experiments Sites with low revenue potential Fast Set-Up Sites with lower requirements for up-time and security Many customers per support rep CONS: - neighbor site can affect you - if a customer violates agreements, it can tax the server Friday, August 24, 12 14
  • 15. Dedicated Servers AN ACTUAL “DEDICATED” AMOUNT OF RESOURCES, PHYSICAL OR VIRTUAL. physical = FASTER Often responsible for our own configuration, •Fast* security, and maintenance •Safe from bad neighbors PRO: CUSTOM SCRIPTS •Optimize the OS and software •High Security (physical separation) Friday, August 24, 12 15
  • 16. Virtual or Cloud Hosting •Flexible for scaling •Pay-for-use in some cases •Use different platforms on the same server VIRTUALIZATION Friday, August 24, 12 16
  • 17. Just for WP: Managed WordPress Hosting More every day -- look for evidence of thought leadership in their blogs. •No need for in-house Sys Admin •Host optimizes the platform for you •Easy scaling •“Been There” Experience Friday, August 24, 12 17
  • 18. FIRST OFF -- WHAT ARE YOU “MANAGING”? Racks of Hardware Low-level soft ware or the entire stack all the way up to WordPress Managed vs “Un-Managed” Friday, August 24, 12 18
  • 19. IT’S NOT JUST HARDWARE -- IT’S SERVICE!! SUPPORT THAT CAN ANSWER QUESTIONS GREAT SERVICE REQUIRES REAL PEOPLE. Why is managed hosting so expensive? Friday, August 24, 12 19
  • 20. [ insert closing brilliance here ] Friday, August 24, 12 20
  • 21. Special Thanks to: www.marketingclique.com @vidluther -- of ZippyKid.com Friday, August 24, 12 21
  • 22. Trafton Esler trafton@wpengine.com @traftonesler http://www.traftonesler.com/hosting-talk Friday, August 24, 12 22