- Ocean Rig is an ultra deepwater drilling contractor operating rigs globally with over 1300 employees from 25 nationalities.
- In 2012, Ocean Rig committed to using the Trainingportal (TP) LMS but it was not being properly maintained and had low completion rates.
- Training is divided into external legal/client required training managed by Training Coordinators, and internal training defined by Ocean Rig and managed by a Training Supervisor using the TP.
- Challenges included varying competence levels across countries, differing national legislation, non-standard client requirements, and audits requiring accountability. Solutions included designating ownership of the TP, separating employee and third-party accounts, and developing dual-language courses.
2. Ocean Rig 2013
Ultra deepwater drilling contractor.
2 Semis: Leiv Eiriksson and Eirik Raude
4 Drillships: Corcovado, Olympia, Poseidon and Mykonos
3 Drillships delivered 3rd and 4th quarter 2013: Mylos,
Skyros and Athena
1 Drillship delivered 1st quarter 2015: Apollo
At present roughly 1300 offshore employees, 1800 by end
of year. 25 nationalities.
Main office in Athens, Operating hubs in Stavanger, Rio
and Luanda. HR-department located in Aberdeen.
Increasing focus on competence in audits. Client,
Authorities, Classification societies.
4. Situation May 2012
OR committed to Mintra as corporate LMS
1300 employees – > 8000 user profiles
TP had not been maintained properly for years.
Badly thought out structure and packages had led to low
completion percentages.
Satellite bandwidth and window dressing had
slowed down the system.
The brand needed to be rebuilt internally.
No dual language content (Brazil/Angola).
Far too many people had access to the system.
Growing pains!
5. Training set up
External training covers legal and client requirements.
Subject to Flag and Class – Training Coordinators.
Station bill and area of operation.
Examples: HUETS, BST, Well Control, G20.
Internal training covers what OR defines as important
for positions – Training Supervisor.
Examples: Vessel safety induction, equipment
competence, procedural knowledge.
Some external requirements can be covered by courses
in the LMS.
Internal training is also subject to auditing, but not a
show stopper.
Trainingportal and OCS integrated, training completion in
TP is streamed into OCS.
6. 3 regimes
Training Matrix Vendor training Mintra
• OCS
• Minimum required
training
• Station Bill/Emergency
Preparedness
• External providers, costly
• International standards
STCW, ISM
• Minimum Safe Manning
• Subject to audit
• Training Coordinators
• OCS
• Equipment training
• External providers, costly
• Not required, but often
recommended.
• Training Coordinators, at
discretion of Rig
managers
• Trainingportal
• Internally defined
• Position packages
• Courses/competences
• User driven
• Managed on board
• Some required training
• Training Supervisor
• Subject to audit
7. Challenges
Extreme variations in competence of local content: Language,
skills, computer literacy and attitudes.
Visa policy used to enforce development of local personnel.
National legislation can differ greatly.
Client requirements are not standardized.
Flag state and STCW requirements in constant development.
Training on offer is often country specific. UK built courses will
refer to UK legislation, Norwegian courses will refer to Ptil etc.
At moment no courses in line with Brazilian legislation.
Audits challenge accountability. Who has approved, and in
accordance with which criteria?
8. Opportunities
Client interest in training constantly increasing.
Replace costly conventional training with e-
learning.
Solve training needs quickly when off the shelf
courses are available.
Perform part of training onboard – popular
solution internationally.
Manage training from remote location.
Roll out training in other languages than English.
Attach documentation.
9. Solutions
Put in place a strategy for use and development of the LMS.
Designate one person to take ownership. Improved quality of
database, information up to date, knowledge of content.
Technical support handled by one Mintra employee. Improves
communication tremendously. And Mintra will get a far better
picture of OR requirements.
Separate OR employees and 3rd party. The majority of accounts
are 3rd party, and will pollute the reports if mixed with OR
personnel.
Use Mintra publisher to build dual language courses.
Trainingportal Offline eliminates running of courses via Satellite.
WIZARD AT WORK
10. Trainingportal offline
Satellite links (speed and bandwidth) have hampered online
training. Courses have been extremely slow to run.
Olympia first ship in the world to get the Offline Trainingportal
in June 2012.
All courses loaded onto servers on board, enabling to run
them at the intended speed.
User data synchronized with main database every 24 hours.
Offline courses have led to a surge in training on the units
where this is installed.
Dedicated training computers set up within the company
network onboard.
At present Offline installed on 5 out 6 units.
Requires maintenance: uploading and updating of courses.
11. Mintra Publisher
Web based course building tool.
Allows for building of multi-language courses
instead of having two separate courses for same
module.
User interface in selected language: próximo in
stead of next.
Develop ppt for course, get ppt translated, change
content.
Also allows for interactive exercises as drag and
drop, click on correct object etc.
13. Portuguese content…
Portal and notifications are dual language.
10 dual language training modules published
to Mintra in August, Angola enrolled
September, Brazil November.
Dropped objects course developed with QHSE
Angola, published in English and Portuguese
November 1st.
In total 15 dual language courses built.
All new courses will be dual language.
If capacity permits old courses will be rebuilt to
dual language.
14. Feedback – Excerpts from Total SQM appraisal
Angolanization / Training: OR proactive &
ahead of set targets. all the more
impressive since ORO was working in a
different country before the start of the
contract hence had to adapt quickly to
reach the local content target.
Note that this was done without
compromising general HSE or operational
performances
Target is to reach 50% Local Content after
18months.
ORO uses MINTRA, a web based learning program.
ORO selected 10 courses from the above program which were translated into
Portuguese – these were cascaded to Brazil where OR has 2 drillships operating.
Target is for all ORO to reach 100% completion of the training course program (Expat+
Local) - completion rate end of November 2012 is 73%
15. Future developments…
• Focus on rolling out new and updated position packages fleetwide.
• Improve accountability with new competence tracking system.
• Documentation to added when competence is greened out.
• All new courses to be dual language.
• Launch an internal Training & Development discussion forum to ensure common
source of information and discussion fleetwide.
• Revision and translation of older courses.
• Further integration between Trainingportal and personnel management system
OCS.
• Attempt to get TP data into dashboard.
• Replace conventional training with e-learning where possible/natural.
• Revise customer relationship with Mintra, goal to establish a free use portfolio of
courses.