Indias largest R&R ,Loyalty and Incentive managment company .Running 300 plus succesful programs for customer acquistion ,retention and promotions ,employee incentives ,dealer rewards and gifting in India and UAE
4. Know Us
About RewardPort
RewardPort provides marketing solutions to over 250, top
corporates from various industries, (i.e. Automation,
Banking, FMCG, Pharma, Media, etc.)
Through strong research and collective expertise, we guide
our clients in ways to help them stay connected with their
people. Be it their sales force, channel partners or
employees.
Backed by hundreds of professionals, strong IT back bone
and 700 seat multi location tele-assistance help desks;
RewardPort has successfully navigated a number of
challenges in the areas of:
Sales incentives
Learning and coaching
Rewards and recognition
Meetings, events and incentive travel
Loyalty marketing
Experiential marketing
Sponsorship marketing
5. Over-all Process
Step 1: Understanding Objective
Step 2 : Study of requirement and budgets
Step 3 : Agree on Solutions
Step 4 : Development of Creative concepts
Step 5 : Implementation and training
Step 6: Fulfillment
Step 7: Continuous Monitoring and Measurement
7. R & R Services
FOR
• Employees (e.g.- Sales Team)
• Customers (e.g.- End Consumers)
• Channel Partners (e.g. – Distributors)
8. Employees - Services
Our employee R&R offerings combine informal
gestures with the science of formal programs.
There is a full suite of R&R tools that enables
managers motivate high level performances
Example
Client – Multinational- a single product focus
Objective of exercise:
Continuously motivate individuals to achieve
targets and goals
Method: Acknowledging people who achieve
their goals by rewarding them.
9. RewardPort Solution-Employees
Our Programs are customized to address your specific employee
need.
Managed using a WEBSITE back ended entirely by RewardPort,
allowing managers time for strategic business decisions rather
than on the mechanics of execution.
• Sales Team can log in and view competition/motivational
videos/caller tunes/Redeem rewards.
• Reward can be selected from a choice of selected brands
products/ holiday destinations and fantastic offers
• Motivational exercise vide SMS/Telecall/Email- through
monitoring each individual’s performance
• Top performers’ photographs uploaded, regular newsletters to
keep team members and their families involved.
10. Example Website
Key highlights of the website:
• Each TSO/ TSE individual account
• Help Desk facility (Email id and Call no‘s to instantly connect)
• Frequent Updates on Performance
• Motivational Communication/ Mail board
• Top Ten Performers
• Prizes won in the last ten days etc.
11. Example Launch Campaign
10am, on the launch day, the entire Sales team will receive a
message with a common motive
• SMS: Every team person will be receiving a motivational
sms “Get Set Go! Conquer The Crest.” - Example
• Ringtone: A personalized ringtone will be created and will
be download from the website.
• Email: Announcing the launch of the website and inviting
everyone to visit and enroll.
• Merchandise Products would be sent to them at regular
intervals.
T-shirts, Caps, Mugs, Badges, Tie-pins.
• Creating the right ambience The entire Sales work area of
would reflect one mission through Posters, Flyers, Danglers,
Stickers, Buntings .
14. Monitor
Continuous monitoring of
individual progress.
Day 1 Day 40 Day 70 Day110
Day 10 Day 20 Day 30 Day 50 Day 60 Day 80 Day 90 Day 100 End
Launch Get Set Way to go Aiming One up Go for Move Two Up Few Near to Time Well
high it Ahead more to Go! up Done!
go
example
10 day sales update will help to identify
success and motivate TSE/TSOs consistently
through surprise rewards. This would run
continuously as per the plan mentioned
above.
15. Motivate
Various mediums to continuously
motivate individuals :
SMS: Constant smses would keep the spirit alive.
Telecall: Constant connection with the team to keep
them motivated.
Email: Regular Emails with on-going news from
different regions. Key highlights – Star performer for
the week, Motivational Quotes, etc.
Newsletter: Monthly Newsletter would be sent to
each region, wherein detailed explanation and
photographs would be marked to all.
16. Motivational Gifts
Reebok Sunglass
Benetton Bags
Television
Gifts
Laptop
Home
theatre
Benetton
Watch
Mobile
And many more…
17. Grand Finale
‘Conquer The Awards’
At the end of the R&R period, An event is organized to
acknowledge and appreciate the winners.
Prizes – Trophies and Certificates will be distributed like the
ones mentioned below.
EXAMPLE
Category Rewards
GOLD International holiday for group of 50pax & individual
3N/4D stay at any of the Taj property or 4 star
SILVER hotels, Laptop,Lcd etc
3N/4D stay at any 3star property , Television, Home
BRONZE theatre etc
18. Customers - Services
Your customers are surrounded by
messages from countless brands; it’s a
task to hold their attention and their
Rupee. Therefore our R&R programs
ensures customer outreach and reward
programs are essential to better customer
relations.
Example
Client – FMCG-Retail Outlets
Objective of exercise:
To reward and recognize the consumer’s
loyalty to YOUR Brand.
To keep buyers focus on the brands of
products and help movement off the shelf
.
19. Example Promotional Activity –
RewardPort Solution
Example- Deodorants and Soaps promotional program
Scratch & Win option for deos :
SMS offer: A unique code will be hidden on the sticker on the
product.
Instant option for soaps :
Instant Gift :. Gifts will be directly listed inside the wrapper.
Above the scratch strip the following message will
appear:
Dear Customer,
TO SEE IF YOU ARE A LUCKY WINNER* , SCRATCH THE
SILVER STRIP ABOVE AND SMS THE UNIQUE NUMBER
UNDER THE STRIP in the following manner to the number
indicated below-
The SMS short code assigned for this program will be– 57575
20. Steps to Redeem
Step
Step
1
2
Customer buys Products
Receives Scratch
message on the sticker
& scratches off layer
Step
3
Option 1 :Customer SMSes to
register & gets an
acknowledgement
Option 2: Goes online/calls
22. Channel Partners - Services
Your Channel Partners are the ones most
capable of adding value to your business but
it takes positive communication and
meaningful motivation to achieve the
desired results
Objective of exercise:
Design an incentive program for channel
partners so that they are motivated enough
to offer your brand products rather than that
of competition
To motivate them and grow your business
23. RewardPort Solution-
Channel Partners
A multilevel program to take care of several segments of
qualifier. Channel Partner can be your distributors, stockiest,
resellers, retailers, individual or organizations.
•Each channel partner receives an intimation for rewards & points
on achieving targets
•Periodical bonus e.g.- Spa Treatment / Fine dining vouchers/
international holiday.
•Variety of choices of branded gifts to choose from- i.e. online
purchase discounts/lifestyle and home products
24. Example : how will this work
Company
sends sales
figures to RP
RP fulfills & RP tracks &
reports to triggers when
company a target is
reached
RP mails &
Auto mail SMS to
winner with
to RP
password
Dealers visit
site & select
frm option
25. Example of type of Gifts for a qualifying slab:
Benetton watch
Benetton Bag Reebok bag
Wallet
Reebok shoes Tupperware products
Dinning voucher
26. Steps to Redeem:
Step
1
Dealer select’s
the gift,
visiting the site
Step
2
Step
Step
Auto mail
2
3 sent to - RP
RP dispatches
the gifts
27. R&R Products
Delivering Relationships
At RewardPort we have created a range of products to
help clients reward appropriately and so achieve their
business goals and objectives. Our strong research has
helped us build customer reward programs which are
flexible and easy to adapt.
SurePrize
E-Sure Prize
Cine Rewardz
Travel Rewardz
- Vac Pac
- Air Pac
- Leisure Pac
Gift Certificate
- Travel Gift Certificate
- Paylate Gift Certificates
- RewardPort Flexi
- Dining Certificates
- Spa Certificates
- Adventure and Sports Certificates
28. Product Snapshots
Fine Dining Voucher Memories Voucher Magazine subscription Voucher
Cine Rewards Voucher Spa Voucher Book SubsciptionVoucher
Vacation Voucher Shopping Voucher Recharge Voucher
29. Guaranteed surprise with every purchase
This program is the fastest and easiest way to get assured
gifts on-the-spot. With more than 100 choices of branded
gifts ranging from sunglasses, IPods, wrist watch to air tickets
and holidays, your people are in for a surprise. These varied
choices of gifts come with a scratch card which can be easily
redeemed with every purchase. So you can select and choose
gifts appropriately related to your business strategy.
30. Incentives in Action!
People often need break from their busy schedules and
stressful lives. Entertainment today has been redefined with
all new multiplexes which have variety of options for movies.
RewardPort’s Cine Rewardz helps you to motivate your sales
team, your channel partners and your employees to enjoy
regular breaks with their choice of Hollywood or Bollywood
movies. We have tie-ups with leading cinema houses like PVR,
Inox, Big Cinemas etc across the country. This assures you
get to gift your people their choice of movie at a location
convenient to them.
31. Rewarding memories of leisure
Travel, be it in form of leisure or business, brings people
together. Relationships are strongly built when one is in
leisure mood. RewardPort’s Travel Incentive service has multi-
fold options to select and choose one specific to your
requirement.
Vac Pac: Free vacations that are guaranteed to increase sales
at a fraction of your marketing budget carries extremely high
perceived value.
Air Pac: Fly Free!
AirPac offers wide choice of destination across domestic
location to choose within a stipulated period of time.
Leisure Pac: Free International vacations with luxury
experiences. Destinations come with a complete offering
including hotel stay where you could select from 4/5 star
properties, airport transfers and one sightseeing.
32. Gifting memories to your people with an array of
lifestyle privileges.
RewardPort brings to you reasons to bring smile to your
people. With a variety of different gift certificates to select
from, gifting has now become tailor-made and personalised.
Our gift certificates are pre-packaged with multiple choices,
custom designed for your promotions.
Travel Gift Certificates - Making travel easy, flexible and
affordable
Paylate Gift Certificates - A travel alternative to help
conserve cash and improve cash flow
RewardPort Flexi - Flexible alternative to incentive travel
Dining Certificates - Making small happiness an occasion.
Spa Certificates - Pamper with care
Adventure and Sports Certificates - Power packed rewards
33. Why RewardPort
Choice of Multiple Gift options
Easy to use and redeem
Helps in Customer Acquisition
Improve Sales Performance and Customer Service
Ease of Operation
Low Value per Gift
Creates connect with people, both Online and
Offline
High user satisfaction
Motivates key behaviour
34. We Connect
RewardPort
B Wing, Fairlink Center, 9th Floor
Off New Link Road
Andheri (W)
Mumbai 400053
T: +91 22 40270000, 26748000
F: +91 22 26735314
E: relationship@rewardport.in