Using marketing research, you can sell packaged vacations and make MORE. This seminar focuses on selling the packaged vacations in the Globus Family of Brands: Globus Escorted First Class Vacations Cosmos Escorted “Smart” Vacations and Monograms Independent Vacations. What are the new demographics? What do clients look for in vacations? How can you cross sell effectively? These questions and MORE will be answered at our presentation.

1. Selling Packaged Vacations for PROFIT! THE NEXT GENERATION OF ESCORTED TRAVELERS(THEY’RE HERE TODAY!)

2. What attracted new adopters to escorted?

3. Tell us why you chose to travel on an escorted vacation

4. So they’re sold on touring—what else do they do?

5. Other than escorted touring, what other types of travel have you taken in the last 3 years?

6. Which cruise lines have you used?

7. Which cruise line have you used?

8. How to target and attract new adopters Look for the “F” Forty Frenzied Functional Fun Frustrated cruisers Friends & Family

9. Why Did They Choose Us?

11. More Inclusions 40% 35%

14. What’s in a ‘packaged vacation? Hotel with ALL applicable hotel/city/resort taxes included Breakfast EVERY day of the vacation Other meals as designated in the itinerary Sightseeing including admissions and guides as indicated in the itinerary Transportation as indicated in the itinerary Free time for independent exploration

15. Why the Globus Family of Brands? 80+ years of implementing vacation experiences for clients Charter member of USTOA $10 million dollar protection plan A variety of styles: Panoramic, Regional, Special/Theme, Religious, Family, City Stays, Driving Vacations Vacations from 2 nights to 29 nights 400 itineraries in over 70 countries – WORLDWIDE 28 Business Development Managers in the US PLUS 16 Inside Sales Support Staff for travel professionals Home Based Support nationally

16. Question to Ask: “Do you want a package that includes most things up front in the total cost of the vacation or do you prefer a vacation that lets you manage more of your time?” Inclusions = Globus Budget savvy with free time = Cosmos My way = Monograms

17. Globus Every Journey Tells A Story

18. Globus Snapshot Age: 45-65 (avg. 57) Married: 68% Gender: 63% female Income: $70,000+ Almost 30% of Globus travelers are singles!

19. More Quality Hotels Globus hotels are a cut above the competition First class and above (4- and 5-star) No Tourist Class in Europe and North America Rated per the Official Hotel Guide and National Tourism Offices worldwide Quality Locations Locations chosen in the heart of your destination

21. More Selection Largest variety of itineraries & departures worldwide Scope Over 182 Globus vacations across more than 62 countries on 6 continents Travel Styles More ways to travel than anyone else From comprehensive Panoramas to Independent Vacation Variety of transportation

22. More Tour Director Insights “The World’s Most Dynamic Tour Directors” Their expertise is why 9 out of 10 customers rate our Tour Directors the best in the business Committed to clients’ experience, not “sales” Experience Average 14+ years experience worldwide Destination Knowledge Experts of the area--are native of touring area European and Exotic TD’s speak English + 2 additional languages

23. More Experience = More Trust Over 80 years of opening the door to the world Long-term relationships with hotels and attractions means our guests enjoy the best service possible Solid--$10 million Consumer Protection Plan means peace-of-mind 97% traveler satisfaction rating More than 85% will travel with us again

24. More Selection Largest variety of escorted travel styles Panorama Regional Discovery Cruise & Tour Special Events Family Religious

26. Top Tours for 2010 Best of Italy Italian Mosaic Italy’s Great Cities Essential Europe (Panoramic Tour)* Italian Treasures *Panoramic Tours up over 2010! Average age is 53 – younger than other tours

27. Bottom Line $987 per booking!

29. Cosmos Making dreams of international travel reality Price = attainable Overcomes language, transportation, logistics barriers 40% free time “Starter kit” to introduce travelers to foreign lands Prospecting tool for agents to recruit new European travelers Upgrade to a real vacation for the price of a getaway

31. Married: 54%

32. Gender: 65% female

33. Single Supplement Guarantee

35. Jewels of Morocco: from $789 British Panorama: from $869 Tunisian Adventure: from $889 Prague, Vienna & Budapest: from $899 Jewels of France: from $919 Greek Odyssey: from $939 Jewels of Spain & Portugal: from $949 The Magic of the Italian Lakes: from $999 Irish Explorer: from $999 Jewels of Poland: from $999 Jewels of Slovenia & Croatia: from $999 Grand Tour of Turkey: from $999 Cairo, Alexandria & the Mediterranean: from $999

37. Top Tours Best of Italy* Splendor of Italy *top tour for Singles company wide

38. Bottom Line $646 Commission per booking

39. How To Sell & MarketSTUDENT TRAVEL

40. Why Choose Student Discoveries? CustomizedService EducationalExperience Safety & Security Worldwide Scope FinancialSecurity Value

41. Student Travel: A NewMarket For You! “SYTA reports an annual increase of 20-30% in the past 5 years!”

44. Middle School Trips

45. History Classes

46. Language Arts

47. Spanish Classes

49. FAQ: How will the teacher travel? In a single room How many chaperones are needed? One adult for every 9 students How much spending money do we need? We recommend $20-40 each day per student Do the children get additional discounts? Youth pricing is built into the package price

50. Who Are the Decision Makers? Key Players for Student Groups: Educator Parent Student Q:

51. www.studentdiscoveries.com Your source of information

52. MoNoGRAMS

53. Monograms = Independent Travel Made Simple Monogramsreceives asatisfaction ratingof95%, based on our customer surveys.

54. Baby Boomers Families Cruise Clientele Honeymooners Girlfriend getaways Past escorted travelers Who is Monograms ideal for?

55. FAQ:Whatdo you offer that other companies don’t? We offer travel componentsthat are connected and cohesive! amalia.meliti@dc-intl.com “Transportation, Choice of Hotels, sightseeing and activities, breakfast, personal service, worldwide destinations”

57. 50+ New Destinations

58. Enhanced Hotels

59. Choice of Hotels by City

60. Pre-purchase Excursions

61. Easier Online Booking FlowEarn 5% commission on activities and excursions!

62. MonogramsTravel Styles Single-City & Multi-City Getaways Worldwide Driving Vacations & Rail Vacations North America & New Zealand Independent Vacation Packages Worldwide Destinations Europe United States Canada South America Asia South Pacific Africa Over 400Vacation Options in 2011

63. Europe Overview - 2011 Single-City Getaways (6packages) Top Seller: Week in London Multi-CityGetaways (31packages) Top Seller: Week in London & Paris Top Seller: Rome, Florence & Venice Hotel Examples (remember – you choose!) Rome: Cicerone Florence: Boscolo Astoria

64. New Vacations – 2011 Europe 3 Dublin Packages Dublin Summer Getaway Dublin & London Dublin, London & Edinburgh 2 Multi-Country Panorama Vacations London, Paris, Venice, Florence & Rome London, Paris, Budapest, Vienna & Prague

65. North America Overview - 2011 Single-City (8 packages) Top Sellers: New York City; Washington DC Multi-CityGetaways (8 packages) Top Sellers: Montreal & Quebec City; Oahu & Maui Driving Vacations (19 packages) Top Sellers: America's National Park and Canyon Discovery RailVacations (1 package) Canadian Rockies by Rail

66. North America Driving Vacations Driving Vacations The Best of Alaska Alaska Adventure Sea to Sky, Vancouver & Whistler Heart of the Great Lakes

67. South America Overview - 2011 Independent Vacation Packages (12) Top Seller: Peru Highlights Top Seller: Brazil, Argentina & Chile Optional Excursions & Activities Santiago, Chile – Vina Santa Inés Arenal, Costa Rica - Horseback Ride to La Fortuna Waterfall Over 160 ways to extend your core Monograms Package!

68. NewVacation & Destinations 2011 South America Vacation: Andean Explorer Start in Peru’s Amazon! Extend your client’s vacation in the Galapagos Islands Stay at the Finch Bay Hotel on Santa Cruz Island Add a Galapagos cruise Arequipa & Colca Canyon is also available to add on Do it all: Start in Peru’s Amazon plus add the Galapagos or Arequipa & Colca Canyon!

69. Asia Overview - 2011 Independent Vacation Packages (9) Top Seller: Tokyo & Kyoto Top Seller: Highlights of China

70. NewVacations - 2011 Flavors of Vietnam & Cambodia 12 ways to extend, such as: Bangkok, Phnom Penh, Luang Prabang, or Chiang Mai Best of Thailand 15 ways to extend, such as: Singapore, Siem Reap, Luang Prabang, or Phuket India’s Golden Triangle Extend in Dubai, Southern India, Nepal or all 3 75 ways to extend your2011 Monograms vacation in Asia!

71. South Pacific Overview - 2011 Independent Vacation Packages (9) Top Seller: Journey Down Under Fijiextension available on all South Pacific packages in 2011!

73. New Zealand Explorer

75. HowSimple? Just 2 steps: Select cruise line, ship and departure date Add flight, sightseeing, airport transfers and travel protection

77. Athens

78. Barcelona

79. Copenhagen

80. Istanbul

81. Lisbon

82. London

83. Malaga

84. Nice

85. Oslo

86. Rome

87. Rotterdam

88. Stockholm

90. Celebrity

91. Costa

92. Crystal

93. Cunard

94. Disney

95. HAL

96. MSC Cruises

97. Norwegian

98. Oceania

99. Princess

100. Regent

101. RCCL

102. Seabourn

103. Silversea

105. What’s Included? 2-night Hotel Stay (SFC or Deluxe) Breakfast daily Transfers between hotel and cruise ship All taxes

107. Advantages: We Know Land! Better Prices! More Flexibility! Easy! More Profitable for You! On average our prices are < lowerthan you can get elsewhere! As low as $296pp

108. Africa Accommodations Standard package Primarily Sopa Lodges Upgrade package Serena Lodges Luxury tented camps in: Lake Nakuru Masai Mara Serengeti Sarova Mara Camp *Kenya and Tanzania Accommodations…see brochure for more!

109. The simple way to book an independent package for your clients. How Simple? Select a package based on preferred cities Select hotels Add on sightseeing (earn 5%) Add flights (earn 5%) How much could you make? Just try it! Just 4 Steps Total = $790!! Average commission per couple (including land and air) $790

111. Britain/Ireland

112. USA

113. France (River Cruise growth)

114. Germany and Alpine Region

115. Spain

116. Canada

117. Holland/Scandanavia

118. South Pacific

120. Monograms Promotions $200 off pp on air-inclusive vacations of 6 nights or more OR land only vacations of three or more cities $200 off pp on Exotics vacations of 6+ nights or 3+ cities booked Feb 2 – Mar 29, 2011 Up to $200 off pp on select N. America vacations booked Feb 2 – Mar 29, 2011 $200 pp on vacations of $1,000 or more $100 pp on vacations less than $1,000

122. Avalon Promotions 10% off the cruise/land price of 2011 air-inclusive European river cruises between Jan 5 – Mar 1, 2011 $400 off per couple on all 2011 Europe river cruises without air $1,000 off per couple on select departures of select cruise/land only 2011 river cruises

125. (800) 221-0090

126. www.globusfamily.com/agents

127. Groups

129. (866) 270-9850