This presentation discusses the past, current and future payment environment faced by treasury professionals in the retail industry.

1. Managing Incoming Payments
for Retailers
Co-Presented by:
Brian Montague
Sr. Mgr – Treasury Ops
American Eagle Outfitters
Daniel J. Carmody, CTP
Managing Director
TreaSolution, Inc.

2. What is a Treasury Project?
TreasurySurvey.com Retail Results
Past Payment Options
Current Payment Options / AE
Environment
Future Payment Options
Future Payment Benefits / Challenges
Questions & Answers

3. TreasurySurvey.com
Retailer Sub-Categorization

4. TreasurySurvey.com
Retailer Sub-Categorization

5. TreasurySurvey.com
Retailer Sub-Categorization

6. TreasurySurvey.com
Retailer Sub-Categorization

7. TreasurySurvey.com
Retailer Sub-Categorization

8. TreasurySurvey.com
Retailer Sub-Categorization

9. TreasurySurvey.com
Retailer Sub-Categorization

10. TreasurySurvey.com
Retailer Sub-Categorization

11. TreasurySurvey.com
Retailer Sub-Categorization

12. TreasurySurvey.com
Retailer Sub-Categorization

13. Past Payment Options
Primary forms
Cash of payment
through the
90’s with credit
Check card being just
over 50% of
Credit Cards tender mix
Debit Cards Started to grow
in acceptance at
specialty
Private Label retailers in the
early 2000’s
Credit Cards

14. Audience Question
Are there any retailers
(or bankers that know of
retailers) that do not take
checks? If so, what
have
been the results of this
action?

15. Current Payment / AE Environment
Due to age of target customer, attempt to stay in the
forefront of emerging payment types and trends
Have since expanded our payment tender options to
also include the folllowing:
PLCC / Co-Brand Visa PayPal (online)
Google Wallet Bill Me Later
Initiative to implement alternative payment methods
online based on consumer’s country of origin
Konbini (Japan) iDeal (Netherlands)
Boleto (Brazil) Direct Debit (Europe)

16. Audience Questions
• Does the availability
more payment
options increase
revenue?
• How does an
organization know
when you're offering
too many payment
options?

17. “Future” Payment Options:
Google Wallet
Stores Credit Cards, Loyalty Card & Gift
Cards
Currently on Sprint Nexus S 4G
Uses Near Field Communications (NFC)
Google will Promote Local “Deals” to Google
Wallet Users

18. “Future” Payment Options:
PayPal for Business
Website Payment Integration
Credit Card Swipe Tool (Phone)
Payments Are Deposited to PayPal Account
Intraday
Automatic Fraud Screening Service

19. “Future” Payment Options:
Square (SquareUp.com)
Credit Card Reader (Android, iPhone, iPad)
Customer Payment Frequency Report
Custom Inventory Management
Cash Register Integration
Paperless Receipts
Credit Card Payment Analytics
Phone Payment App with Geo-location

20. “Future” Payment Options:
Shopkick
Phone app that uses positioning capabilities to determine
customers location allowing them to “check in” at various
retailers and simultaneously earn “kickbucks” that can be
redeemed for gift cards
Once inside the store, customers earn additional
“kickbucks” and are sent marketing promotions thru the
app.
Greater “kickbucks” are earned by trying on clothes or
buying merchandise when app is linked with a credit card
App can also be linked to Rewards Card programs to
obtain greater benefits

21. Audience Questions
• Are there any other
solutions besides these
three that people have
knowledge / experience
with?
• Are any other
companies or banks
have experience with
Google Wallet?

22. Potential “Future” Payment
Benefits / Challenges
Reduced Need for Check-out Counter
Better One-on-One Customer Service
More Opportunities to Upsell
Reduced “Showrooming”
Use of Additional Retail Space

23. Audience Questions
What other benefits /
challenges can you
envision with these new
retail payment options?

24. Audience Question
Please feel free to email
questions to:
MontagueB@ae.com
and/or
Dan@TreaSolution.com
Thank You!