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Affective labour: Past and present




            Dr Melissa Gregg,
      University of Sydney, Australia
Prehistory
Informal labour, reproductive labour, care
  work. Domestic/ unregulated spheres
Relevant feminist scholarship:
  - Philosophy: Home as historical basis for
    women‟s oppression (eg, Irigaray, Beauvoir,
    Young)
  - The Sociology of Housework Oakley (1973)
  - Marxist/ Materialist Feminism: Barrett (1980),
    Delphy (1984), Harstock (1983)
  - Wages for housework campaigns (ongoing)
Other kinds of “unfree” labour
-   Undocumented migrants
-   Conscription
-   Containment
-   Students
-   Critically ill
-   Work-fare regimes
                     (Cooper & Waldby 2009)
Leopoldina Fortunati, 2007
immaterial labour includes „cleaning the
house, cooking, shopping, washing and
ironing clothes‟ and the labour required to
produce individuals: „sex, pregnancy,
childbirth, breastfeeding and care‟

the immaterial sphere also includes „affect,
care, love, education, socialization,
communication, information,
entertainment, organization, planning,
coordination, logistics‟ (144)
Fortunati, cont‟d
• the adoption and use of Information and
  Communication Technologies (ICTs) in the
  home “remove[s] the human body from
  education, communication, information,
  entertainment and other immaterial
  aspects of domestic labor” (147)
• women‟s work should not be reduced to
  the body (affect) but nor should technology
  replace the human dimensions of care
  work
Ehrenreich & Hochschild
Cooper & Waldby, 2009
“Clinical labour” – cell harvesting, fertility
  outsourcing, commercial surrogacy, egg
  vending, etc

Coerced? Voluntary? Donated? Gift
 exchange?

Compensation or wages?
“Clinical labour”
- highlights the limitations of Fordist models
  as social reproduction enters the formal
  market on a global scale
- emphasises the racial and class specificity
  of affective/ immaterial labour
- biological reproduction has been
  outsourced
                      (Cooper & Waldby 2009)
Kathi Weeks, 2007
Regardless of whether it was ever
adequate, especially under the conditions
of post-Fordist production, the very same
practices deemed unproductive in one site
[now] directly produce value in another
and thus this simple distinction between
what is inside or outside the circuits of
capitalist valorization becomes
increasingly untenable (238)
The working from home study
         2007-2009
   27 workers, various ages/positions,
     public and private sector, all in
    information, communication and
          education industries

Findings to be published in Work’s Intimacy,
       Polity Press (forthcoming 2010)
Key findings
Workers who used online technology to work outside the
 office reported a significant impact on home life and an
 inability to “switch off” from work

Stress and anxiety was particularly apparent in mid-level
  employees and junior workers. Online technology
  exacerbated feelings of responsibility for timely
  communication within the organisation – leading to
  chronic email monitoring outside the office and
  difficulties with relaxation and sleep

Mid-level employees were dealing with large amounts of
  email generated within their own organisation by
  superiors with more financial and administrative support
Key findings
Part-time workers reported regular work contact during
  days off. This was especially prominent in women
  looking after children at home.

Women felt “lucky” to work part-time even though they
 were regularly doing unrecognised work. The
 heightened pace of online communication had not been
 factored in to the roles of part-time office workers.

Most workers did not consider checking work email at
  home to be “work”.
“I start at about half past six
in the morning and do an
hour or so before I leave to
go to work and that‟s mainly
just clearing emails and
things like that so I can start
the day ready to do „work‟.”
“100 doesn‟t sound like a lot.”
“Otherwise it would just get on top of me.”
“You don‟t want to hold up the work.”
“It almost gives me peace of mind that I don‟t
    have something really big waiting for me.”
“I will sleep better if I spend an hour
or an hour and a half at night just
getting on top of that.”
I think that the anxiety I have with emails is
absolutely ridiculous. I just think it‟s stupid; I should
get over it. I don‟t think it‟s something that‟s placed
upon me; I think it‟s truly a personal manifestation.
Affective labour in the digital era
anticipatory: strategies of preparation and
  recovery outside formal work hours to
  cope with ceaseless communication
  demands

prospective: networking and skills upgrades
  outside formal work hours to maintain
  employability through “churn” (employer,
  job role, or technology fashion)
Technological change as state
        of exception

When I had the last interview I think I‟d
probably just joined Facebook… And now
Facebook is so old hat, and Twitter‟s the
latest thing. You‟ve got to be on Twitter.
That‟s actually part of my job – I do the
tweets for [the corporation]. So whatever
comes along next, you‟ve got to do it.
           (Online journalist/ news producer)
Technological change as state
        of exception
It‟s not really at the stage where we have to
   have a separate Twitter shift or anything like
   that. But if we want to do it properly – if it turns
   out to be something that‟s going to stick
   around and isn‟t just a fad, then we have to
   look at incorporating it formally into some kind
   of work flow system.
I was working the budget night and I was EP
   that night, and also Tweeting. I think next year
   if it‟s still around we‟ll probably have someone
   just doing Twitter. I was trying to do
   everything.
In addition to established white
          collar affects…

…perhaps because he does not know where
 he is going, he is in a frantic hurry; perhaps
 because he does not know what frightens
 him, he is paralysed with fear.
           C W Mills, White Collar (1973: xvi).
  See also:
  Richard Sennett, The Corrosion of Character (on
    anxiety)
  Alan Liu, The Laws of Cool (on cubicle politics)
And the impact of recession…
“Nothing is certain in this environment. I think
anyone in the corporate environment at the
moment would be mad to think that their job
was secure, moving forward… Never, ever
assume that you‟ve got a job for life or a job
for 12 months.”
A labour politics to fit a state
               of exception…

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Affective Labor

  • 1. Affective labour: Past and present Dr Melissa Gregg, University of Sydney, Australia
  • 2. Prehistory Informal labour, reproductive labour, care work. Domestic/ unregulated spheres Relevant feminist scholarship: - Philosophy: Home as historical basis for women‟s oppression (eg, Irigaray, Beauvoir, Young) - The Sociology of Housework Oakley (1973) - Marxist/ Materialist Feminism: Barrett (1980), Delphy (1984), Harstock (1983) - Wages for housework campaigns (ongoing)
  • 3. Other kinds of “unfree” labour - Undocumented migrants - Conscription - Containment - Students - Critically ill - Work-fare regimes (Cooper & Waldby 2009)
  • 4. Leopoldina Fortunati, 2007 immaterial labour includes „cleaning the house, cooking, shopping, washing and ironing clothes‟ and the labour required to produce individuals: „sex, pregnancy, childbirth, breastfeeding and care‟ the immaterial sphere also includes „affect, care, love, education, socialization, communication, information, entertainment, organization, planning, coordination, logistics‟ (144)
  • 5. Fortunati, cont‟d • the adoption and use of Information and Communication Technologies (ICTs) in the home “remove[s] the human body from education, communication, information, entertainment and other immaterial aspects of domestic labor” (147) • women‟s work should not be reduced to the body (affect) but nor should technology replace the human dimensions of care work
  • 7. Cooper & Waldby, 2009 “Clinical labour” – cell harvesting, fertility outsourcing, commercial surrogacy, egg vending, etc Coerced? Voluntary? Donated? Gift exchange? Compensation or wages?
  • 8. “Clinical labour” - highlights the limitations of Fordist models as social reproduction enters the formal market on a global scale - emphasises the racial and class specificity of affective/ immaterial labour - biological reproduction has been outsourced (Cooper & Waldby 2009)
  • 9. Kathi Weeks, 2007 Regardless of whether it was ever adequate, especially under the conditions of post-Fordist production, the very same practices deemed unproductive in one site [now] directly produce value in another and thus this simple distinction between what is inside or outside the circuits of capitalist valorization becomes increasingly untenable (238)
  • 10. The working from home study 2007-2009 27 workers, various ages/positions, public and private sector, all in information, communication and education industries Findings to be published in Work’s Intimacy, Polity Press (forthcoming 2010)
  • 11.
  • 12.
  • 13. Key findings Workers who used online technology to work outside the office reported a significant impact on home life and an inability to “switch off” from work Stress and anxiety was particularly apparent in mid-level employees and junior workers. Online technology exacerbated feelings of responsibility for timely communication within the organisation – leading to chronic email monitoring outside the office and difficulties with relaxation and sleep Mid-level employees were dealing with large amounts of email generated within their own organisation by superiors with more financial and administrative support
  • 14. Key findings Part-time workers reported regular work contact during days off. This was especially prominent in women looking after children at home. Women felt “lucky” to work part-time even though they were regularly doing unrecognised work. The heightened pace of online communication had not been factored in to the roles of part-time office workers. Most workers did not consider checking work email at home to be “work”.
  • 15. “I start at about half past six in the morning and do an hour or so before I leave to go to work and that‟s mainly just clearing emails and things like that so I can start the day ready to do „work‟.”
  • 16. “100 doesn‟t sound like a lot.”
  • 17. “Otherwise it would just get on top of me.”
  • 18. “You don‟t want to hold up the work.”
  • 19. “It almost gives me peace of mind that I don‟t have something really big waiting for me.”
  • 20. “I will sleep better if I spend an hour or an hour and a half at night just getting on top of that.”
  • 21. I think that the anxiety I have with emails is absolutely ridiculous. I just think it‟s stupid; I should get over it. I don‟t think it‟s something that‟s placed upon me; I think it‟s truly a personal manifestation.
  • 22. Affective labour in the digital era anticipatory: strategies of preparation and recovery outside formal work hours to cope with ceaseless communication demands prospective: networking and skills upgrades outside formal work hours to maintain employability through “churn” (employer, job role, or technology fashion)
  • 23. Technological change as state of exception When I had the last interview I think I‟d probably just joined Facebook… And now Facebook is so old hat, and Twitter‟s the latest thing. You‟ve got to be on Twitter. That‟s actually part of my job – I do the tweets for [the corporation]. So whatever comes along next, you‟ve got to do it. (Online journalist/ news producer)
  • 24. Technological change as state of exception It‟s not really at the stage where we have to have a separate Twitter shift or anything like that. But if we want to do it properly – if it turns out to be something that‟s going to stick around and isn‟t just a fad, then we have to look at incorporating it formally into some kind of work flow system. I was working the budget night and I was EP that night, and also Tweeting. I think next year if it‟s still around we‟ll probably have someone just doing Twitter. I was trying to do everything.
  • 25. In addition to established white collar affects… …perhaps because he does not know where he is going, he is in a frantic hurry; perhaps because he does not know what frightens him, he is paralysed with fear. C W Mills, White Collar (1973: xvi). See also: Richard Sennett, The Corrosion of Character (on anxiety) Alan Liu, The Laws of Cool (on cubicle politics)
  • 26. And the impact of recession…
  • 27. “Nothing is certain in this environment. I think anyone in the corporate environment at the moment would be mad to think that their job was secure, moving forward… Never, ever assume that you‟ve got a job for life or a job for 12 months.”
  • 28. A labour politics to fit a state of exception…