This document discusses why companies are moving Infor applications to the cloud. It notes that the cloud provides benefits like business agility, lower costs, faster deployment, and increased productivity. It outlines different cloud models and considerations for choosing a provider. Key drivers for moving applications to the cloud are focusing IT on innovation and increasing application flexibility. Success requires the right infrastructure, application lifecycle management, and strong vendor relationships. The document concludes that companies move to the cloud to boost adaptability and focus internal resources on strategic initiatives rather than maintenance.
2. EXPERIENCE. INNOVATION.
Your host
• Chance Veasey
• Vice president of customer
experience for Velocity
Technology Solutions
• 16 Years of experience in
managed services
- Data center consolidation
- Application management
- Disaster recovery
- Customer support
3. EXPERIENCE. INNOVATION.
About Velocity Technology Solutions
A leader in enterprise
and business application
services which are fully-
managed and protected
within a virtual private
cloud
4. EXPERIENCE. INNOVATION.
Agenda
• What are the benefits of cloud computing?
• Will cloud computing drive process transformation for
your organization?
• What are the key drivers to the cloud?
• What decisions are facing Infor licensees?
• What are the success factors for moving to the cloud?
• What are the risks in cloud computing?
• How are companies are using business applications in
the cloud for competitive advantage?
• Takeaways
6. EXPERIENCE. INNOVATION.
First, a level set on cloud
Cloud definitions vary.
According to Gartner:
“Cloud computing is a style of
computing where scalable and
elastic IT-related capabilities
are provided „as a service‟ to
external customers using
Internet Technologies.”
Service based
Cloud attributes
Internet technologies
Metered by use
Shared
Scalable & elastic
Source: Gartner
7. EXPERIENCE. INNOVATION.
Benefits of cloud computing
More quickly adapt business to change (business agility)
Greater control over costs
Faster time to market with new solutions
Increased workforce productivity
Reduced business risk
Higher technology service levels
8. EXPERIENCE. INNOVATION.
• Private: where service
access is limited or the
customer has some
control/ ownership of the
service implementation,
e.g. built by enterprise IT
• Virtual Private: Same as
―Private‖ but replace
―enterprise IT‖ with ―third-
party provider‖
When the customer does
not see the implementation
behind the boundary, and
the provider doesn’t care
who the customer is, you
have a public cloud.
Policy-based and
coordinated service
provisioning, use and
management across a
mixture of internal and
external cloud services.
Cloud Models
8
Private Hybrid Public
Source: Gartner, including http://blogs.gartner.com/thomas_bittman/2010/05/18/clarifying-private-cloud-computing/
9. EXPERIENCE. INNOVATION.
Which cloud type or provider?
• If application performance and security are most important
- Private cloud may be better than public cloud
• If economics are more important than applications
- Public cloud may be better than private cloud
• If cost is important
- Private cloud with an OpEx model may be better than on-premise
CapEx
• If resource constraints are a concern
- Managed application service provider model may be better for
specialized application skills
• If experience of the provider is key
- Ask for number of cloud customers, number of years serving from
cloud, applications supported, and references
11. EXPERIENCE. INNOVATION.
Change on the horizon
11
Implement
Lawson
Security 9
Upgrade to
Pre-Req
Release
Implement
Smart Office
Upgrade to
Infor 10 NLT
May 2016
Adopt
Workspace
Adopt ION
Transition from
PFI to IPA
12. EXPERIENCE. INNOVATION.
New complexity
• Additional servers
- Infor Process Automation requires a Landmark server
- Workspace requires a SharePoint instance
- Lawson Smart Office requires a SharePoint instance
• Additional complexity
- Role based security
- Websphere
- OS upgrade
- New integration strategy
- New user interface to support
12
14. EXPERIENCE. INNOVATION.
Two key drivers for moving applications to the
cloud
Focusing IT staff on innovation
• Internal resources dedicated to transformational
projects, while service providers handle day-to-day
Need for greater application flexibility
• Increase the adaptability, resiliency of software
delivery to match the speed of business today
15. EXPERIENCE. INNOVATION.
Spectrum of software delivery models
On Premise SaaS
Ability to customize application
Most Least
Time to Market
Slower Faster
Complexity to Manage
More Less
Cost
More Less
Ability to Control
More Less
16. EXPERIENCE. INNOVATION.
Cloud fills the gap
• Rapid deployment of resources
• Supports many types of applications
• No underlying infrastructure to build and manage
yourself
• Scalable and elastic
• Reduced cost
CloudOn Premise SaaS
17. EXPERIENCE. INNOVATION.
More flexibility means more control to manage
the business
• More time to focus on innovation
• Addresses shortage of IT expertise
• Provides a model for more
controllable, predictable costs of
ownership
• Maximizes the value of software by
making it easier to take on the latest
capabilities
18. EXPERIENCE. INNOVATION.
Velocity Customer:
Graniterock Construction
―We're a construction company—we’re not an
IT company. The economics are such that it
would probably have cost us more to host
a solution internally, and we would not have
done as good a job.‖
– Excerpt from FierceCIO, ―Q&A: Disaster recovery when your
business sits on the San Andreas Fault,‖ February 1, 2012
20. EXPERIENCE. INNOVATION.
Cloud computing participants
• End user – cares about the
application experience, not the
underlying technology
• Business management –
responsible for governance of data,
services in a cloud
• Cloud service providers – provide a
predictable, guaranteed service level
• Technology consultants – provide
trusted guidance to management
• Software vendors – build software
that may / may not be cloud ready
21. EXPERIENCE. INNOVATION.
The requirements of the application impacts the
deployment model
CloudOn Premise SaaS
More
Private
More
Public
Major drivers in deployment model:
• Security
• Ability to customize
• Application integration considerations
• Performance requirements
22. EXPERIENCE. INNOVATION.
How applications are falling along the spectrum
Custom applications Expense reporting
Time reporting
CRM
Industry applications
Enterprise resource planning
Business intelligence
Content management Recruiting management
More
Private
More
Public
Cloud
23. EXPERIENCE. INNOVATION.
Key elements of the next generation of Infor
Lawson solutions (Infor 10)
User
Interface
Security
Model
Process
Flow
Application
Foundation
Integration Layer
24. EXPERIENCE. INNOVATION.
Leverage the cloud to bring your applications to
the next generation
• Stand up a development environment
• Assess your needs
• Implement the precursor steps
• Look at integration opportunities with other applications
• Consider implications on disaster recovery
• Go live
25. EXPERIENCE. INNOVATION.
Risks to Manage When Moving to the Cloud
• Security
• Compliance
• Infrastructure fit to
application requirements
• Ability to customize
• Level of management
required
• Service levels
• DR planning
26. EXPERIENCE. INNOVATION.
Success factors for deploying applications in the
cloud
Infrastructure optimized for application
Application lifecycle management
Maturity of process
Transparency into and demonstration of service levels
Flexible consumption of services
Strong vendor relationships
Intellectual property that enhances the offering
Well-defined customer support methodology
27. EXPERIENCE. INNOVATION.
Features for high-performance managed
application services
Application Lifecycle Support platform design, ongoing maintenance, upgrade support
Adaptable, scalable cloud optimized for Infor applications, easily adapted
Fully managed applications monitored and managed 24/7
Exceptional resiliency secure, virtual private cloud with built-in disaster recovery
Dedicated support team
support experts named to each customer, provider
invests in understanding customer’s unique needs
Demonstrated expertise
extensive knowledge of the applications and the
workflows they enable
28. EXPERIENCE. INNOVATION.
Customers using
Velocity Universal Cloud Services
University Hospital & Medical Center
Managed
Application
Services for
Infor Lawson
PaaS
for Epic™
Systems
Managed
Disaster
Recovery
Services
Retailer
Managed
Application
Services for
Infor Lawson
PaaS
for Taxation
Managed
Disaster
Recovery
Services
PaaS
for Forms
Management
Managed
Application
Services for
HCM
Managed
Application
Services for
Cloverleaf
30. EXPERIENCE. INNOVATION.
Reasons companies move to the cloud
Increase
business
adaptability /
agility
Focus internal
staff on
business
change, less on
maintenance
Accelerate
application
deployment
Deliver new
features/
functions faster
Lower overall
costs
31. EXPERIENCE. INNOVATION.
Customers rely on velocity to manage
their enterprise applications
Every day, our job is to help you use enterprise applications
to:
Increase responsiveness
to the market
Manage riskGrow your business
32. EXPERIENCE. INNOVATION.
Velocity’s Differentiating Value for Customers
Universal cloud services customer has options, not limited by vendor
Unique intellectual property greater transparency and control
Building-block architecture optimized for applications, easily adapted
Economies of scope, scale reduced cost and higher levels of service
Fully-managed frees IT to focus on strategic initiatives
Customer experience lifecycle adapts service as customer needs change
33. EXPERIENCE. INNOVATION.
For More Information
Chance Veasey
Vice president of customer experience
Chance.veasey@velocity.cc
612-337-3456
866.638.2779 | velocity.cc
Notas del editor
Infrastructure optimized for applicationLifecycle managementFunctional supportInfrastructure maintenanceUpgrades and patchesMaturity of processITIL v3Compliance support, such as SSAE16Service levels Proof of operationsMatched to business requirementsMetrics that are measuredTransparencyFlexible consumption of servicesStrong vendor relationships, e.g Oracle Gold Certified?Intellectual PropertyWell-defined customer support methodology