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5S 
Techniques 
Abstract 
5S 
helps 
an 
Employer 
to 
get 
control 
of 
the 
productive 
space 
within 
a 
business 
as 
well 
as 
help 
eliminate 
wastes 
inherently 
present 
in 
companies. 
Making 
all 
productive 
space 
pay 
its 
way 
is 
critical 
to 
the 
bottom 
line 
ensuring 
that 
profitability 
is 
maximised. 
This, 
in 
turn, 
allows 
the 
improved 
turnover 
and 
profitability 
to 
attract 
more 
investment 
into 
the 
business. 
C o l e g 
S i r 
G a r 
B e a c o n 
C e n t r e 
f o r 
E n t e r p r i s e 
0 1 5 5 4 
7 4 8 3 4 4
5S 
-­‐ 
What 
is 
it 
and 
where 
can 
it 
be 
deployed? 
Introduction 
Simply 
by 
walking 
through 
a 
workplace 
it 
can 
be 
immediately 
identified 
to 
the 
trained 
eye 
whether 
the 
work 
environment 
is 
efficient, 
effective 
and 
operating 
to 
its 
optimum. 
Deploying 
5S 
into 
the 
workplace 
provides 
the 
‘trained 
eyes’ 
down 
to 
the 
lowest 
level 
so 
that 
the 
efficiency 
of 
the 
company 
is 
improved 
from 
the 
bottom 
up. 
It 
helps 
eliminate 
the 
wastes 
identified 
in 
the 
Kaizen 
module 
by 
natural 
occurrence 
as 
fallout 
from 
the 
5S 
programme. 
Sort, 
set, 
shine, 
standardise 
and 
sustain 
(5S) 
has 
been 
around 
for 
several 
decades 
now 
and 
has 
been 
used 
effectively 
by 
some 
of 
the 
most 
successful 
industries 
world-­‐wide. 
5S 
is 
but 
one 
tool 
in 
the 
armoury 
of 
Lean 
Manufacturing; 
however, 
it 
is 
one 
of 
the 
fundamental 
elements 
of 
successful 
deployment 
of 
Business 
Improvement 
Techniques. 
The 
programme 
can 
be 
introduced 
successfully 
in 
an 
industrial 
environment 
as 
well 
as 
an 
administrative 
or 
clerical 
business 
as 
inefficiencies 
are 
readily 
identified 
in 
both. 
What 
is 
it? 
5S 
is 
a 
systematic 
approach 
to 
organising 
a 
workplace 
whether 
it 
is 
deployed 
in 
an 
industrial 
or 
clerical 
environment 
is 
equally 
beneficial 
to 
both. 
5S 
goes 
hand 
in 
hand 
with 
Kaizen 
(subject 
of 
another 
paper); 
it 
is 
the 
first 
stage 
of 
setting 
up 
the 
most 
effective 
process 
that 
permits 
the 
workplace 
to 
operate 
more 
effectively 
and 
efficiently. 
How 
can 
it 
help 
the 
employer? 
5S 
helps 
an 
Employer 
to 
get 
control 
of 
the 
productive 
space 
within 
a 
business 
as 
well 
as 
help 
eliminate 
wastes 
inherently 
present 
in 
companies. 
Making 
all 
productive 
space 
pay 
its 
way 
is 
critical 
to 
the 
bottom 
line 
ensuring 
that 
profitability 
is 
maximised. 
This, 
in 
turn, 
allows 
the 
improved 
turnover 
and 
profitability 
to 
attract 
more 
investment 
into 
the 
business. 
1
How 
can 
it 
help 
the 
employee? 
To 
maximise 
the 
effectiveness 
of 
5S 
deployment 
it 
is 
critical 
that 
employees 
understand 
and 
supports 
its 
introduction 
into 
their 
work 
place. 
From 
this 
aspect 
it 
can 
sometimes 
be 
seen 
as 
a 
threat 
to 
jobs, 
whereas 
in 
reality 
it 
is 
more 
usually 
the 
opposite, 
as 
improving 
efficiency 
on 
the 
shop 
floor 
permits 
the 
reallocation 
of 
resources 
or 
introduction 
of 
new 
work 
from 
diversification. 
It 
is 
up 
to 
both 
management 
and 
the 
training 
provider 
to 
afford 
the 
necessary 
assurance 
to 
employees 
that 
efficiencies 
do 
not 
necessarily 
mean 
redundancies. 
What 
is 
involved 
in 
delivering 
5S 
in 
the 
workplace? 
Delivering 
5S 
effectively 
requires 
the 
whole 
workforce 
or, 
at 
a 
bare 
minimum, 
a 
significant 
cross 
section 
of 
employees 
seeded 
with 
key 
personnel 
from 
the 
supervisory 
level 
within 
a 
company. 
This 
is 
necessary 
to 
maximise 
the 
benefit 
of 
the 
module 
across 
the 
whole 
company. 
To 
be 
effective, 
sufficient 
personnel 
need 
to 
be 
trained 
in 
the 
methods 
employed 
by 
5S 
so 
that 
centres 
of 
excellence 
and 
cooperation 
are 
identified, 
where 
good 
ideas 
can 
be 
shared 
and 
the 
least 
effective 
discarded. 
An 
example 
of 
successful 
deployment 
of 
5S 
Success 
is 
evident 
if 
time 
is 
taken 
to 
look 
at 
mega 
companies, 
such 
as 
Toyota. 
But 
can 
the 
ideas 
developed 
in 
the 
1940s 
and 
moulded 
by 
these 
mega 
companies 
be 
modified 
and 
deployed 
into 
small 
and 
medium 
businesses? 
The 
simple 
answer 
is 
yes. 
BIT 
and 
5S 
have 
been 
deployed 
successfully 
in 
companies 
worldwide. 
Certainly 
the 
process 
needs 
to 
be 
discussed 
with 
a 
company 
and 
agreement 
made 
for 
the 
deployment 
of 
the 
program. 
Once 
this 
is 
achieved 
work 
can 
begin 
to 
create 
a 
bespoke 
delivery 
of 
the 
training 
package 
to 
a 
cooperative 
company. 
Timetables 
for 
the 
delivery 
of 
the 
training 
and 
scheduling 
the 
release 
of 
personnel 
need 
to 
be 
finalised 
to 
minimise 
the 
effect 
of 
the 
package 
as 
far 
as 
practicable 
on 
the 
business. 
Its 
effectiveness 
will 
soon 
make 
itself 
felt, 
employees 
will 
talk 
about 
it 
and 
comment 
on 
the 
pros 
and 
cons 
of 
how 
they 
see 
the 
training 
going. 
Supervisory 
staff 
need 
to 
be 
aware 
of 
this 
and 
provide 
the 
necessary 
support 
and 
encouragement 
when 
necessary. 
The 
photographs 
2
below 
represent 
what 
can 
be 
done 
in 
a 
very 
short 
period 
of 
time 
to 
maximise 
the 
use 
of 
a 
space 
to 
generate 
income 
otherwise 
lost. 
Before 
3 
After 
As 
can 
be 
seen 
here, 
the 
deployment 
of 
5S 
permitted 
an 
area 
full 
of 
scrap 
and 
waste 
to 
be 
used 
in 
a 
far 
more 
efficient 
and 
productive 
way. 
Here 
the 
method 
has 
been 
adapted 
and 
used 
in 
a 
heavy 
steel 
construction 
area. 
This 
indicates 
that 
5S 
is 
adaptable 
and 
can 
be 
developed 
and 
used 
across 
many 
and 
varied 
industrial 
disciplines. 
Waste 
As 
part 
of 
the 
5S 
process 
when 
‘Wastes’ 
are 
identified 
the 
majority 
of 
items 
are 
usually 
reused 
or 
redeployed, 
again 
providing 
the 
employer 
with 
a 
resource
which 
had 
been 
on 
the 
premises 
and 
dormant. 
Inevitability 
there 
is 
going 
to 
be 
some 
natural 
wastage 
but 
through 
the 
right 
recycling 
processes 
an 
income 
can 
be 
generated 
from 
this 
also. 
What 
resources 
are 
required? 
Initially, 
it 
is 
necessary 
to 
allocate 
time 
in 
the 
form 
of 
man-­‐hours 
to 
the 
training 
of 
personnel. 
The 
most 
effective 
way 
to 
do 
this 
is 
to 
assign 
employees 
into 
classes 
of 
5 
or 
6 
personnel 
(maximum 
8) 
to 
receive 
training. 
However, 
this 
is 
repaid 
in 
the 
form 
of 
project 
work 
within 
the 
module 
that 
initiates 
the 
5S 
programme 
within 
the 
business. 
Subsidiary 
resources 
are 
necessary 
but 
these 
do 
not 
amount 
to 
a 
large 
investment. 
A 
classroom 
/ 
office 
space 
with 
seating 
and 
desk 
space 
for 
students 
along 
with 
projection 
facilities 
such 
as 
an 
overhead 
projector 
or 
TV. 
A 
number 
of 
businesses 
sometimes 
allocate 
a 
meeting 
room 
or 
indeed, 
on 
occasion, 
a 
boardroom. 
With 
the 
addition 
of 
pens, 
paper 
and 
folders 
that 
is 
generally 
all 
the 
resources 
necessary 
for 
the 
delivery 
of 
5S. 
The 
only 
additional 
resource 
would 
depend 
on 
the 
scope 
of 
the 
projects 
identified 
by 
the 
companies 
for 
initiating 
the 
module 
within 
the 
business. 
This 
can 
vary 
from 
tins 
of 
paint 
to 
rewiring 
and 
installing 
new 
plant. 
How 
to 
deliver 
the 
necessary 
tools 
When 
delivering 
any 
lean 
modules 
in 
to 
a 
business 
there 
are 
a 
number 
of 
golden 
rules 
that 
need 
to 
be 
applied. 
If 
these 
are 
not 
followed 
then 
there 
is 
a 
risk 
of 
alienating 
some 
employees. 
• Business 
improvement 
Techniques 
(BIT) 
and 
5S 
in 
particular 
at 
level 
2 
does 
not 
require 
a 
student 
to 
have 
an 
academic 
background, 
only 
an 
understanding 
of 
basic 
numeracy 
and 
literacy. 
This 
means 
care 
must 
be 
taken 
by 
the 
trainer 
to 
measure 
his 
/ 
her 
delivery 
to 
accommodate 
all 
level 
of 
students, 
not 
to 
do 
this 
could 
effectively 
alienate 
them 
from 
the 
training 
process. 
In 
some 
circumstances 
candidates 
may 
have 
real 
reading 
and 
writing 
difficulties 
but 
perform 
excellently 
in 
the 
work 
place. 
It 
is 
up 
to 
the 
trainer 
to 
watch 
out 
for 
such 
circumstances 
and 
deliver 
and 
assist 
the 
student(s) 
accordingly. 
4
• Engage 
students 
from 
the 
outset; 
use 
their 
ideas 
and 
knowledge 
of 
the 
business 
to 
adapt 
the 
bare 
course 
material 
to 
their 
workplace. 
Essentially 
creating 
a 
bespoke 
module 
that 
they 
will 
not 
only 
understand 
and 
relate 
to, 
but 
also 
be 
prepared 
to 
try. 
Get 
the 
courses 
to 
take 
ownership 
of 
the 
process. 
• Communicate 
clearly 
and 
concisely 
ensuring 
course 
material 
links 
5 
directly 
with 
their 
experiences 
and 
their 
working 
environment. 
• Students 
must 
see 
for 
themselves 
that 
management 
and 
supervisory 
staff 
have 
also 
bought 
in 
to 
the 
programme 
and 
are 
indeed 
taking 
an 
active 
part 
and 
interest 
in 
what 
they 
are 
doing. 
Without 
this 
aspect 
employees 
will 
question 
why 
they 
are 
doing 
the 
training 
and 
ask 
what 
benefit, 
if 
any, 
they 
will 
get 
from 
the 
instruction. 
• Training 
resources 
used 
by 
tutors 
must 
be 
up 
to 
date, 
easily 
understood 
and 
delivered 
at 
the 
appropriate 
level 
for 
the 
students 
engaged 
in 
the 
5S 
programme. 
Conclusion 
Essentially 
the 
delivery 
of 
BIT 
5S 
is 
a 
cooperative 
contract 
between 
the 
employer, 
employee 
and 
the 
training 
provider. 
Without 
the 
necessary 
cooperation 
the 
process 
will 
struggle 
or 
even 
fail. 
With 
company 
support 
and 
enthusiasm 
to 
deploy 
the 
process 
success 
will 
follow 
and 
the 
workforce 
will 
become 
skilled 
‘trained 
eyes’ 
in 
spotting 
inefficiencies 
and 
waste 
in 
the 
business. 
This 
can 
only 
be 
seen 
as 
a 
win 
win 
situation 
for 
both 
the 
employer 
and 
employee 
alike 
as 
inefficiencies 
are 
eradicated. 
5S 
is 
part 
of 
the 
Workplace 
Organisation 
unit 
in 
the 
NVQ 
Diploma 
in 
Business 
Improvement 
Techniques 
at 
Level 
2 
and 
3.

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5 s techniques

  • 1. 5S Techniques Abstract 5S helps an Employer to get control of the productive space within a business as well as help eliminate wastes inherently present in companies. Making all productive space pay its way is critical to the bottom line ensuring that profitability is maximised. This, in turn, allows the improved turnover and profitability to attract more investment into the business. C o l e g S i r G a r B e a c o n C e n t r e f o r E n t e r p r i s e 0 1 5 5 4 7 4 8 3 4 4
  • 2. 5S -­‐ What is it and where can it be deployed? Introduction Simply by walking through a workplace it can be immediately identified to the trained eye whether the work environment is efficient, effective and operating to its optimum. Deploying 5S into the workplace provides the ‘trained eyes’ down to the lowest level so that the efficiency of the company is improved from the bottom up. It helps eliminate the wastes identified in the Kaizen module by natural occurrence as fallout from the 5S programme. Sort, set, shine, standardise and sustain (5S) has been around for several decades now and has been used effectively by some of the most successful industries world-­‐wide. 5S is but one tool in the armoury of Lean Manufacturing; however, it is one of the fundamental elements of successful deployment of Business Improvement Techniques. The programme can be introduced successfully in an industrial environment as well as an administrative or clerical business as inefficiencies are readily identified in both. What is it? 5S is a systematic approach to organising a workplace whether it is deployed in an industrial or clerical environment is equally beneficial to both. 5S goes hand in hand with Kaizen (subject of another paper); it is the first stage of setting up the most effective process that permits the workplace to operate more effectively and efficiently. How can it help the employer? 5S helps an Employer to get control of the productive space within a business as well as help eliminate wastes inherently present in companies. Making all productive space pay its way is critical to the bottom line ensuring that profitability is maximised. This, in turn, allows the improved turnover and profitability to attract more investment into the business. 1
  • 3. How can it help the employee? To maximise the effectiveness of 5S deployment it is critical that employees understand and supports its introduction into their work place. From this aspect it can sometimes be seen as a threat to jobs, whereas in reality it is more usually the opposite, as improving efficiency on the shop floor permits the reallocation of resources or introduction of new work from diversification. It is up to both management and the training provider to afford the necessary assurance to employees that efficiencies do not necessarily mean redundancies. What is involved in delivering 5S in the workplace? Delivering 5S effectively requires the whole workforce or, at a bare minimum, a significant cross section of employees seeded with key personnel from the supervisory level within a company. This is necessary to maximise the benefit of the module across the whole company. To be effective, sufficient personnel need to be trained in the methods employed by 5S so that centres of excellence and cooperation are identified, where good ideas can be shared and the least effective discarded. An example of successful deployment of 5S Success is evident if time is taken to look at mega companies, such as Toyota. But can the ideas developed in the 1940s and moulded by these mega companies be modified and deployed into small and medium businesses? The simple answer is yes. BIT and 5S have been deployed successfully in companies worldwide. Certainly the process needs to be discussed with a company and agreement made for the deployment of the program. Once this is achieved work can begin to create a bespoke delivery of the training package to a cooperative company. Timetables for the delivery of the training and scheduling the release of personnel need to be finalised to minimise the effect of the package as far as practicable on the business. Its effectiveness will soon make itself felt, employees will talk about it and comment on the pros and cons of how they see the training going. Supervisory staff need to be aware of this and provide the necessary support and encouragement when necessary. The photographs 2
  • 4. below represent what can be done in a very short period of time to maximise the use of a space to generate income otherwise lost. Before 3 After As can be seen here, the deployment of 5S permitted an area full of scrap and waste to be used in a far more efficient and productive way. Here the method has been adapted and used in a heavy steel construction area. This indicates that 5S is adaptable and can be developed and used across many and varied industrial disciplines. Waste As part of the 5S process when ‘Wastes’ are identified the majority of items are usually reused or redeployed, again providing the employer with a resource
  • 5. which had been on the premises and dormant. Inevitability there is going to be some natural wastage but through the right recycling processes an income can be generated from this also. What resources are required? Initially, it is necessary to allocate time in the form of man-­‐hours to the training of personnel. The most effective way to do this is to assign employees into classes of 5 or 6 personnel (maximum 8) to receive training. However, this is repaid in the form of project work within the module that initiates the 5S programme within the business. Subsidiary resources are necessary but these do not amount to a large investment. A classroom / office space with seating and desk space for students along with projection facilities such as an overhead projector or TV. A number of businesses sometimes allocate a meeting room or indeed, on occasion, a boardroom. With the addition of pens, paper and folders that is generally all the resources necessary for the delivery of 5S. The only additional resource would depend on the scope of the projects identified by the companies for initiating the module within the business. This can vary from tins of paint to rewiring and installing new plant. How to deliver the necessary tools When delivering any lean modules in to a business there are a number of golden rules that need to be applied. If these are not followed then there is a risk of alienating some employees. • Business improvement Techniques (BIT) and 5S in particular at level 2 does not require a student to have an academic background, only an understanding of basic numeracy and literacy. This means care must be taken by the trainer to measure his / her delivery to accommodate all level of students, not to do this could effectively alienate them from the training process. In some circumstances candidates may have real reading and writing difficulties but perform excellently in the work place. It is up to the trainer to watch out for such circumstances and deliver and assist the student(s) accordingly. 4
  • 6. • Engage students from the outset; use their ideas and knowledge of the business to adapt the bare course material to their workplace. Essentially creating a bespoke module that they will not only understand and relate to, but also be prepared to try. Get the courses to take ownership of the process. • Communicate clearly and concisely ensuring course material links 5 directly with their experiences and their working environment. • Students must see for themselves that management and supervisory staff have also bought in to the programme and are indeed taking an active part and interest in what they are doing. Without this aspect employees will question why they are doing the training and ask what benefit, if any, they will get from the instruction. • Training resources used by tutors must be up to date, easily understood and delivered at the appropriate level for the students engaged in the 5S programme. Conclusion Essentially the delivery of BIT 5S is a cooperative contract between the employer, employee and the training provider. Without the necessary cooperation the process will struggle or even fail. With company support and enthusiasm to deploy the process success will follow and the workforce will become skilled ‘trained eyes’ in spotting inefficiencies and waste in the business. This can only be seen as a win win situation for both the employer and employee alike as inefficiencies are eradicated. 5S is part of the Workplace Organisation unit in the NVQ Diploma in Business Improvement Techniques at Level 2 and 3.