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The Foundation Center November 1, 2011 Doing More With Less:  Social Media Tips and  Trends for 2012
About Us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tweeting This Seminar? Hashtag:  #FCSM Mitch on Twitter:  @mitcharno Kari on Twitter:  @KariRippetoe
What is “social media”? The term  Social Media  refers to the use of web-based and mobile technologies to share information and turn communication into an interactive dialogue.  Social media engages rather than broadcasts.
The Many Forms of Social Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Social media isn’t just Twitter, Facebook  and LinkedIn! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Social Media? Listening & participating Identifying targeted contacts Building thought-leadership Supporter communications
Social Media is Growing…and Growing Nonprofit efforts to attract more supporters on social networks is working Source: Nonprofit Social Network Benchmark Report 2011, NTEN, Blackbaud & Common Knowledge ,[object Object],[object Object],[object Object]
Nonprofits are Doing More With Less 84% of nonprofits surveyed have budgets of $10,000 or less for social media activities (almost HALF have NO budget). Source: Nonprofit Social Network Benchmark Report 2011, NTEN, Blackbaud & Common Knowledge
Building Relationships Through Social Media How will this… … translate into this?
4 Steps to Getting Started ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Share Our Strength: Social Media Program GOALS:  Increase awareness about childhood hunger, encourage text donations, grow base of supporters in blogging community. STRATEGY:  Use social media to identify relevant bloggers, execute outreach campaign to encourage them to spread the word. RESULTS:  Doubled Share Our Strength’s Twitter following, increased text donations and website traffic, 35% response rate for outreach campaign (50% of which were new contacts for Share Our Strength).
Robert Wood Johnson Foundation:  Social Media Program ,[object Object],[object Object],[object Object]
Looking for ideas? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring Social Media Results ,[object Object],[object Object],[object Object],Quantitative Qualitative Outreach Response Rates Brand Interaction Reach Website Traffic Conversion Sentiment Relationships Trends & Insights Customer Service Processes Buzz & Excitement
Social Media Trends for 2012
TREND #1: Mobile, mobile, mobile! ,[object Object],[object Object],[object Object],Source: Mobithinking.com
Mobile Giving is On the Rise ,[object Object],[object Object],[object Object],[object Object]
Ideas & Tools You Can Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TREND #2: Influencers ,[object Object],[object Object],[object Object]
Ideas & Tools You Can Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TREND #3: The Rise of Curation CURATION:  continually finding, grouping, organizing and sharing the best and most relevant content on a specific issue online.  –Rohit Bhargava ,[object Object]
Ideas & Tools You Can Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TREND #4: Crowdsourcing Leveraging the collective knowledge of your supporters and members, and getting them involved in the ideation process.
Ideas & Tools You Can Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TREND #5: Targeted Social Networks More targeted, focused social networking through “Circles”
Ideas & Tools You Can Use Individuals can create Google+ profiles: ,[object Object],[object Object],[object Object],Add +1 button to your blog and website content
Useful Tools Social Media Tools Hootsuite Tweetdeck Thrive Google Reader + Google Alerts SocialMention Profile Builder Twellow, Wefollow, Klout LinkedIn Groups Listserv Directory Pressitt, PitchEngine Wordpress, Blogger Google Docs DocStoc Yammer Scribd Skype Mobile, Google Talk Twitter LinkedIn Skype Vyew SurveyMonkey Google Moderator Paper.li Wikis Storify Magnify (video) LinkedIn Ads Stumbling For Good (Stumbleupon) Facebook Ads QR Codes RSS Listening &  Research Content Creation Communication Content Curation &  Sharing
Final Thoughts & Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Always follow best practices!
APPENDIX OF SOCIAL MEDIA TOOLS
Appendix: List of Discussed Tools Communication Skype:  http://skype.com Google Talk:  http://google.com/talk Twitter:  http://twitter.com LinkedIn:  http://linkedin.com Vyew:  http://vyew.com SurveyMonkey:  http://surveymonkey.com Google Moderator:  http://google.com/moderator LinkedIn Ads:  http://linkedin.com/advertising   Facebook Ads:  http://facebook.com/adsmarketing   Stumbling for Good:  http://www.stumbleupon.com/sublog/introducing-stumbling-for-good/ Industry Twitter Chats:  https://spreadsheets.google.com/ccc?key=ruaz3GZveOsoXUOOt86B3AQ#gid=0
Appendix: List of Discussed Tools Content Creation Pressitt:  http://pressitt.com PitchEngine:  http://pitchengine.com Wordpress:  http://wordpress.com Blogger:  http://google.com/blogger QR Code generators: http://qrcode.kaywa.com/ http://zxing.appspot.com/generator/ Creating & tracking RSS feeds: http://feedburner.com
Appendix: List of Discussed Tools Content Curating & Sharing Google Docs:  http://docs.google.com DocStoc:  http://docstoc.com Yammer:  http://yammer.com Scribd:  http://scribd.com Paper.li:  http://paper.li Storify:  http://storify.com Magnify:  http://magnify.net
Appendix: List of Discussed Tools Listening & Research Hootsuite:  http://hootsuite.com Tweetdeck:  http://tweetdeck.com Thrive:  http://www.smallact.com/software/thrive / Klout:  http://klout.com   Twellow:  http://twellow.com WeFollow:  http://wefollow.com LinkedIn Groups:  http://linkedin.com/groups   Listserv Directory:  http://www.lsoft.com/catalist.html   Google Reader:  http://google.com/reader Google Alerts:  http://google.com/alerts SocialMention:  http://socialmention.com Profile Builder:  http://www.smallact.com/software/profile-builder/
Appendix: List of Discussed Tools Other Tools Discussed Delivr QR Code Generator:  http:// delivr.com/qr-code-generator Bitly:  http://bitly.com AppMakr:  http ://appmakr.com/   BlogDash:  http ://blogdash.com/   GroupHigh:  http :// g rouphigh.com/   Boardreader:  http://boardreader.com Omgili:  http://omgili.com Technorati:  http://technorati.com   Wikispaces:  http:// www.wikispaces.com/content/wiki
Appendix: List of Discussed Tools Other Tools Discussed (cont.) Crowdrise:  http://crowdrise.com   Wowcrowd:  http://wowcrowd.com   Google Plus:  http://plus.google.com
Thanks for listening! ,[object Object],[object Object],[object Object],[object Object],[object Object],Mitch Arnowitz Managing Director,  Tuvel Communications E:  [email_address] @mitcharno   M: 301.524.1587 Kari Rippetoe Social Media & Community Outreach Manager,  Tuvel Communications E:  [email_address] @KariRippetoe   M: 434.996.3144

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Doing More With Less: Social Media Trends and Tips for 2012

  • 1. The Foundation Center November 1, 2011 Doing More With Less: Social Media Tips and Trends for 2012
  • 2.
  • 3. Tweeting This Seminar? Hashtag: #FCSM Mitch on Twitter: @mitcharno Kari on Twitter: @KariRippetoe
  • 4. What is “social media”? The term  Social Media  refers to the use of web-based and mobile technologies to share information and turn communication into an interactive dialogue.  Social media engages rather than broadcasts.
  • 5.
  • 6. Why Social Media? Listening & participating Identifying targeted contacts Building thought-leadership Supporter communications
  • 7.
  • 8. Nonprofits are Doing More With Less 84% of nonprofits surveyed have budgets of $10,000 or less for social media activities (almost HALF have NO budget). Source: Nonprofit Social Network Benchmark Report 2011, NTEN, Blackbaud & Common Knowledge
  • 9. Building Relationships Through Social Media How will this… … translate into this?
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  • 11. Share Our Strength: Social Media Program GOALS: Increase awareness about childhood hunger, encourage text donations, grow base of supporters in blogging community. STRATEGY: Use social media to identify relevant bloggers, execute outreach campaign to encourage them to spread the word. RESULTS: Doubled Share Our Strength’s Twitter following, increased text donations and website traffic, 35% response rate for outreach campaign (50% of which were new contacts for Share Our Strength).
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  • 24. TREND #4: Crowdsourcing Leveraging the collective knowledge of your supporters and members, and getting them involved in the ideation process.
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  • 26. TREND #5: Targeted Social Networks More targeted, focused social networking through “Circles”
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  • 28. Useful Tools Social Media Tools Hootsuite Tweetdeck Thrive Google Reader + Google Alerts SocialMention Profile Builder Twellow, Wefollow, Klout LinkedIn Groups Listserv Directory Pressitt, PitchEngine Wordpress, Blogger Google Docs DocStoc Yammer Scribd Skype Mobile, Google Talk Twitter LinkedIn Skype Vyew SurveyMonkey Google Moderator Paper.li Wikis Storify Magnify (video) LinkedIn Ads Stumbling For Good (Stumbleupon) Facebook Ads QR Codes RSS Listening & Research Content Creation Communication Content Curation & Sharing
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  • 30. APPENDIX OF SOCIAL MEDIA TOOLS
  • 31. Appendix: List of Discussed Tools Communication Skype: http://skype.com Google Talk: http://google.com/talk Twitter: http://twitter.com LinkedIn: http://linkedin.com Vyew: http://vyew.com SurveyMonkey: http://surveymonkey.com Google Moderator: http://google.com/moderator LinkedIn Ads: http://linkedin.com/advertising Facebook Ads: http://facebook.com/adsmarketing Stumbling for Good: http://www.stumbleupon.com/sublog/introducing-stumbling-for-good/ Industry Twitter Chats: https://spreadsheets.google.com/ccc?key=ruaz3GZveOsoXUOOt86B3AQ#gid=0
  • 32. Appendix: List of Discussed Tools Content Creation Pressitt: http://pressitt.com PitchEngine: http://pitchengine.com Wordpress: http://wordpress.com Blogger: http://google.com/blogger QR Code generators: http://qrcode.kaywa.com/ http://zxing.appspot.com/generator/ Creating & tracking RSS feeds: http://feedburner.com
  • 33. Appendix: List of Discussed Tools Content Curating & Sharing Google Docs: http://docs.google.com DocStoc: http://docstoc.com Yammer: http://yammer.com Scribd: http://scribd.com Paper.li: http://paper.li Storify: http://storify.com Magnify: http://magnify.net
  • 34. Appendix: List of Discussed Tools Listening & Research Hootsuite: http://hootsuite.com Tweetdeck: http://tweetdeck.com Thrive: http://www.smallact.com/software/thrive / Klout: http://klout.com Twellow: http://twellow.com WeFollow: http://wefollow.com LinkedIn Groups: http://linkedin.com/groups Listserv Directory: http://www.lsoft.com/catalist.html Google Reader: http://google.com/reader Google Alerts: http://google.com/alerts SocialMention: http://socialmention.com Profile Builder: http://www.smallact.com/software/profile-builder/
  • 35. Appendix: List of Discussed Tools Other Tools Discussed Delivr QR Code Generator: http:// delivr.com/qr-code-generator Bitly: http://bitly.com AppMakr: http ://appmakr.com/ BlogDash: http ://blogdash.com/ GroupHigh: http :// g rouphigh.com/ Boardreader: http://boardreader.com Omgili: http://omgili.com Technorati: http://technorati.com Wikispaces: http:// www.wikispaces.com/content/wiki
  • 36. Appendix: List of Discussed Tools Other Tools Discussed (cont.) Crowdrise: http://crowdrise.com Wowcrowd: http://wowcrowd.com Google Plus: http://plus.google.com
  • 37.