Business Analyst Online Training in India,Business Analyst Online Training in USA,Business Analyst Online Training in UK,Business Analyst Online Training in Singapore

1. What is Business AnalystWhat is Business Analyst
IIBA Definition of a Business Analyst:IIBA Definition of a Business Analyst:
Business Analysts are responsible for identifying business needs.Business Analysts are responsible for identifying business needs.
The Business Analyst is responsible for requirements development andThe Business Analyst is responsible for requirements development and
requirements management. Specifically, the Business Analyst elicits, analyzes,requirements management. Specifically, the Business Analyst elicits, analyzes,
validates and documents business, organizational and/or operationalvalidates and documents business, organizational and/or operational
requirements. Solutions are not predetermined by the Business Analyst, but arerequirements. Solutions are not predetermined by the Business Analyst, but are
driven solely by the requirements of the business. Solutions often include adriven solely by the requirements of the business. Solutions often include a
systems development component, but may also consist of process improvementsystems development component, but may also consist of process improvement
or organizational change.or organizational change.
The Business Analyst is a key facilitator within an organization, acting as a bridgeThe Business Analyst is a key facilitator within an organization, acting as a bridge
between the client, stakeholders and the solution team.between the client, stakeholders and the solution team.
Business Analysis is distinct from financial analysis, project management, qualityBusiness Analysis is distinct from financial analysis, project management, quality
assurance, organizational development, testing, training and documentationassurance, organizational development, testing, training and documentation
development.development.
International Institute for Business AnalysisInternational Institute for Business Analysis
http://www.iiba.comhttp://www.iiba.com

2. • Usually assigned to the project after it has startedUsually assigned to the project after it has started
• Responsible for bridging the gap between the Business and ITResponsible for bridging the gap between the Business and IT
• Learn the business inside and outLearn the business inside and out
• Essentially the architect of effective business systemsEssentially the architect of effective business systems
• Job title, definition and responsibilities viewed inconsistently acrossJob title, definition and responsibilities viewed inconsistently across
the industrythe industry
Business
Technology

3. Business Analyst Working DomainsBusiness Analyst Working Domains
• Banking & financialBanking & financial
• InsuranceInsurance
• Health careHealth care
• HRMHRM
• TelecomTelecom
• AirlineAirline
• Marketing or manufacturingMarketing or manufacturing
BA is going to work on different domains depends uponBA is going to work on different domains depends upon
company projectscompany projects
insurance
telecom
banking
healthcare
HRM

4. EXAMPLEEXAMPLE
CEAT Company is a clientCEAT Company is a client
Business AnalystBusiness Analyst
client
It company
IBM
T-MOBILE
GATHERING REQUIREMENTS
Design developers
Testing engineers

5. • In above diagram for example, client want to built his intranet HomeIn above diagram for example, client want to built his intranet Home
page for his internal collaboration and communication between theirpage for his internal collaboration and communication between their
employees.employees.
• As a BA we are going to interact with the clients and gatherAs a BA we are going to interact with the clients and gather
requirements.requirements.
• Prepare the BRD documentPrepare the BRD document
• Business Requirement DocumentBusiness Requirement Document
• Work flowsWork flows
• Wire framesWire frames
• Use case documents and diagramsUse case documents and diagrams
• Test case documentTest case document
• UAT & Function test caseUAT & Function test case

6. Structure of BRDStructure of BRD
• IntroductionIntroduction
• Project over viewProject over view
• ScopeScope
• Functional requirementsFunctional requirements
 RequirementsRequirements
 Use case documentsUse case documents
 Use case diagramsUse case diagrams
 HIPO chartsHIPO charts
• Non functional requirementsNon functional requirements
 QualityQuality
 PerformancePerformance
 HardwareHardware
 SoftwareSoftware
 SecuritySecurity
• Data base requirementsData base requirements
• RtmRtm

7. BRD DocumentBRD Document
• BRD should be converted into function requirement documentBRD should be converted into function requirement document
• FRD functional requirement document (how the functionality ofFRD functional requirement document (how the functionality of
system is working which we are developing)system is working which we are developing)
Example :login page (as a BA you have gathered requirements forExample :login page (as a BA you have gathered requirements for
login page & intranet page from clients)login page & intranet page from clients)
cancelsubmit
username
password
When user clicks on submit
button the intranet page as to open

8. 1.1.Planning Business Analysis activitiesPlanning Business Analysis activities
2.2.Requirements elicitationRequirements elicitation
3.3.Requirements analysisRequirements analysis
4.4.Requirements specificationRequirements specification
5.5.Requirements validation & verificationRequirements validation & verification
6.6.Requirements allocation and tracingRequirements allocation and tracing
7.7.Requirements change managementRequirements change management
8.8.Organizational change managementOrganizational change management
Business Analyst Role - Implementation PerioBusiness Analyst Role - Implementation Perio

9. Business Analyst Career PathBusiness Analyst Career Path
LevelLevel ProficiencyProficiency ResponsibilitiesResponsibilities CompetenciesCompetencies
StrategicStrategic Ability to performAbility to perform
strategic tasks withstrategic tasks with
minimal directionminimal direction
Strategic PlanningStrategic Planning
Enterprise AnalysisEnterprise Analysis
MentoringMentoring
Business & IT StrategyBusiness & IT Strategy
Program and Portfolio Mgt.Program and Portfolio Mgt.
Systems Engineering, BPR, SixSystems Engineering, BPR, Six
SigmaSigma
Enterprise ArchitectureEnterprise Architecture
Business Case DevelopmentBusiness Case Development
SeniorSenior Ability to performAbility to perform
complex tasks withcomplex tasks with
minimal coachingminimal coaching
Elicit, Analyze,Elicit, Analyze,
Specify, Validate,Specify, Validate,
ManageManage
RequirementsRequirements
Business & IT DomainsBusiness & IT Domains
Project & Program Mgt.Project & Program Mgt.
Systems Engineering, BPR, SixSystems Engineering, BPR, Six
SigmaSigma
Requirements EngineeringRequirements Engineering
IntermediateIntermediate Ability to performAbility to perform
simple-to-moderatelysimple-to-moderately
complex tasks withcomplex tasks with
minimal assistanceminimal assistance
Elicit, Analyze,Elicit, Analyze,
Specify, Validate,Specify, Validate,
ManageManage
RequirementsRequirements
Business &/or IT DomainBusiness &/or IT Domain
Project ManagementProject Management
BPR, Six SigmaBPR, Six Sigma
Workshop FacilitationWorkshop Facilitation
Requirements ModelingRequirements Modeling
AssociateAssociate Ability to performAbility to perform
simple tasks withsimple tasks with
assistanceassistance
ScribeScribe
Simple modelsSimple models
Help Desk supportHelp Desk support
PM/BA PrinciplesPM/BA Principles
BPR, Six Sigma PrinciplesBPR, Six Sigma Principles
Business WritingBusiness Writing

10. Associate BusinessAssociate Business
AnalystAnalyst
Business AnalystBusiness Analyst Senior BusinessSenior Business
AnalystAnalyst
BusinessBusiness
ConsultantConsultant
Typical DeliverablesTypical Deliverables • Trouble ticketTrouble ticket
resolutionresolution
• Defect trackingDefect tracking
• Requirements forRequirements for
maintenance andmaintenance and
enhancementenhancement
Requirements:Requirements:
• PlanningPlanning
• ElicitationElicitation
• AnalysisAnalysis
• DocumentationDocumentation
• V&VV&V
• Business CaseBusiness Case
• ClientClient
PresentationsPresentations
• Client ProposalsClient Proposals
• Client CoachingClient Coaching
• MentoringMentoring
• FeasibilityFeasibility
StudiesStudies
• New businessNew business
opportunityopportunity
analysisanalysis
• Business CaseBusiness Case
• Portfolio analysisPortfolio analysis
Typical Scope ofTypical Scope of
ResponsibilityResponsibility
• ProductionProduction
SupportSupport
• SmallSmall
maintenancemaintenance
projectsprojects
1-3 low-risk projects1-3 low-risk projects
within a business unitwithin a business unit
1 significant, high-risk1 significant, high-risk
project / program acrossproject / program across
the enterprisethe enterprise
• StrategicStrategic
planningplanning
• Pre-projectPre-project
businessbusiness
analysisanalysis
• PortfolioPortfolio
managementmanagement
MinimumMinimum
ExperienceExperience
1 year1 year 3 years3 years 7 years7 years 10 years10 years
CertificationCertification Masters Certificate inMasters Certificate in
BABA
CBAP CertificationCBAP Certification
PMP CertificationPMP Certification
Internal CertificationInternal Certification
ProfessionalProfessional
AffiliationAffiliation
PMI & IIBA memberPMI & IIBA member PMI & IIBA memberPMI & IIBA member PMI & IIBA memberPMI & IIBA member
IIBA chapter committeeIIBA chapter committee
PMI & IIBA memberPMI & IIBA member
IIBA PMI chapter officerIIBA PMI chapter officer
Alternative Business Analyst Career PathAlternative Business Analyst Career Path

11. Business Analyst Organizational PlacementBusiness Analyst Organizational Placement
LevelLevel Organizational PlacementOrganizational Placement
StrategicStrategic Part of an enterprise-wide PMO or center of excellence with a strategic focusPart of an enterprise-wide PMO or center of excellence with a strategic focus
Working on pre-project analysis, serving as BA for strategic initiatives, and managingWorking on pre-project analysis, serving as BA for strategic initiatives, and managing
projects for valueprojects for value
SeniorSenior • In IT (67%)In IT (67%)
• The business may not take ownership of problemsThe business may not take ownership of problems
• In BU (10.8%)In BU (10.8%)
• Difficult for BAs to feel like a “community of practice” and hard to manageDifficult for BAs to feel like a “community of practice” and hard to manage
BA standards and improvementsBA standards and improvements
IntermediateIntermediate Usually placed in ITUsually placed in IT
JuniorJunior Usually placed in ITUsually placed in IT

12. BA Role - The PastBA Role - The Past
Elicitation AnalysisElicitation Specification
Validation and
Documentation
Requirements PhaseRequirements Phase

13. BA Role – The FutureBA Role – The Future
A Critical Role Throughout the Project Life CycleA Critical Role Throughout the Project Life Cycle
Enterprise
Analysis
Strategic
Planning
Requirements Design
Construction Test Deliver
Operations
and
Maintenance
Deactivate
Study Period Implementation Period
Implementation Period (continued) Operations Period

14. Business Analyst Role - Study PeriodBusiness Analyst Role - Study Period
• The executive team cannot affect the transition to a strategy-focused organizationThe executive team cannot affect the transition to a strategy-focused organization
alonealone
• Information, process, tools and facilitation are provided by the Business Analyst toInformation, process, tools and facilitation are provided by the Business Analyst to
enable the organization to shift focus and activities to be strategy drivenenable the organization to shift focus and activities to be strategy driven
• Conduct analysis to inform the portfolio planning teamConduct analysis to inform the portfolio planning team
1.1. Create and maintain the business architectureCreate and maintain the business architecture
2.2. Conduct feasibility studies to determine optimal solutionConduct feasibility studies to determine optimal solution
3.3. Prepare the business casePrepare the business case

15. 1.1. Planning Business AnalysisPlanning Business Analysis
activitiesactivities
2.2. Requirements elicitationRequirements elicitation
3.3. Requirements analysisRequirements analysis
4.4. Requirements specificationRequirements specification5.5. Requirements validation &Requirements validation &
verificationverification
6.6. Requirements allocation andRequirements allocation and
tracingtracing
7.7. Requirements changeRequirements change
managementmanagement
8.8. Organizational changeOrganizational change
managementmanagement
Business Analyst Role - Implementation PeriodBusiness Analyst Role - Implementation Period

16. Organizatio
nal
Focus
Focus on BA Maturity CompassBAFocus on BA Maturity CompassBATMTM
Maturity ModelMaturity Model
Project
Centric
Ad
Hoc
Strategic/
Enterprise
Focus
Continuous
Improvement
InitialInitial
1
IntegratedIntegrated
3
StrategicStrategic
4
OptimizedOptimized
5
•Informal, inconsistent
processes
•Unstable environment
•Most projects do not deliver all
requirements
DocumentedDocumented
2
Requirements:
•Planning
•Elicitation
•Analysis
•Specification
•Prioritization
•Validation
•Change Mgmt.
Requirements:
•Communication
•Traceability
•Risk Mgmt
Solution quality:
•Allocation
•Assessment
•Verification & validation
•Deployment strategy
•Org. deployment
readiness
Defined, integrated BA:
•Standards & tools
•Training program
•BA Center of
Excellence
•Business architecture
•Feasibility studies
•Business cases
•Portfolio mgmt.
•Resource mgmt.
•Benefits mgmt.
•Quantitative BA
process mgmt.
•Requirement defect
tracking
Organizational BA
practices:
•Continuous BA p
& tool improveme
•Maturity assmt.
•Requirement def
prevention
Individual BA prac
•Knowledge & ski
assmt.
•Professional
development plan

17. IIBA DefinitionsIIBA Definitions
• Business AnalysisBusiness Analysis
– The set of tasks, knowledge, and techniquesThe set of tasks, knowledge, and techniques
required to identify business needs and determinerequired to identify business needs and determine
solutions to business problemssolutions to business problems
• Business AnalystBusiness Analyst
– Identify the business needs and help determineIdentify the business needs and help determine
solutions to business problemssolutions to business problems
– Responsible for requirements development andResponsible for requirements development and
requirements managementrequirements management