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Standards and software – combining
   innovation and interoperability
      John A. Phillips – UK National
           Standards Officer
              8th June 2009
Contents
• The challenges and opportunities

• Learning the interoperability lesson from
  telecoms standardization

• Dealing with innovation in software

• Standards and interoperability at Microsoft
A time of change
• This is a time of change. Today our customers have diverse
  and complex needs that no single IT company alone can
  address.

• Increasing globalization, rising Internet use, and higher
  consumer and businesses expectations are driving
  increased demand for technology choices and flexibility.

• Technology can present new opportunities and solve new
  problems. Today, many governments and businesses alike
  have assembled a diverse mix of applications and
  technologies from a variety of vendors operating in mixed
  IT environments.
The challenges and opportunities
• Right now we are seeing customers demand solutions to more
  complex problems. Technical interoperability is usually achieved but
  being augmented by new requirements for semantic, organizational
  and political interoperability requirements.
• Thus the biggest challenge faced today is in constructing system
  solutions requiring end-to-end interoperability with
   –   Multiple components from multiple vendors
   –   Room for innovation in platforms and applications
   –   Licensed or open-source software
   –   Capacity to cope with rapid development
   –   In-house hosted systems, or in the cloud
   –   Data preserving its meaning over time and across domains
   –   ...
• Interoperability = Choice
Telecoms: the PSTN, standards and
            interoperability
• Although the ITU itself dates back to 18651, the formal
  standardization processes are more recent.
• Two consultative committees were created by the ITU’s
  1925 Paris conference to deal with the complexities of the
  international telephone services (known as CCIF, as the
  French acronym) and long-distance telegraphy (CCIT)2.
• In view of the basic similarity of many of the technical
  problems faced by the CCIF and CCIT, a decision was taken
  in 1956 to merge them to become the single International
  Telegraph and Telephone Consultative Committee (CCITT, in
  the French acronym) 2.

   – 1 http://www.itu.int/net/about/history.aspx
   – 2 http://www.itu.int/ITU-T/50/docs/ITU-T_50.pdf (p8)
Telecoms: newer telecommunication
              systems
• As a result of decades of work on standards the
  telephone network became the world’s biggest multi-
  domain, multi-vendor machine and very reliable – but
  it has a very simple service model and so the semantic
  issues are simple to deal with.
• Newer systems such as GSM, 3G and 4G wireless
  systems have had to use better standardization and
  testing regimes to achieve world-wide interoperability
  and reliability in a much shorter time; and they are
  tackling the key issue of new and innovative services
  and their interoperability.
Telecoms: new tools for ensuring
     interoperability in new systems

• Test suites for conformance
• AND test suites for interoperability – they’re not
  the same
• AND formal methods built in to the standard to
  assist with conformance and interoperability
  testing
• AND feedback to the standard from the
  interoperability testing
Attacking interoperability in telecoms
     standards (the ETSI process)
• ETSI’s initiatives to achieve interoperability
   – Technical Committee Methods for Testing and
     Specification (MTS)
      • Based on ISO/EC 9646
      • Defining most advanced test frameworks and test
        methodologies
   – Centre for Testing and Interoperability (CTI)
      • Efficient and systematic Test Specification Development
      • Customized Test Services
      • Specialist Task Forces
   – Plugtests service to perform interoperability testing
ETSI interoperability testing
• Plugtests, also known as bake-off (at
  IETF), plugfests and interop:
  – Provides feedback to the standardization process
  – Helps to ensure end users’ satisfaction
  – Improves both quality and features of
    implementations
  – Accelerates time to market via quick product
    debugging
Interop testing session (ETSI)
What about innovation?
• Innovation and interoperability can sometimes sit
  uncomfortably together but they can be made
  compatible.
• But there are techniques in standards-writing:
   – Rules for writing standards to allow innovation without
     causing mis-operation
   – Rules for implementing these techniques (often need to be
     understood by implementers if they are not explicitly
     written as part of the standard)
• Software standards writers can build in a protected
  corner in their standards for private experiments on
  innovative services.
Software – the challenge
• The software industry is much younger and has yet to grapple with
   – More complex systems with more potential for major customer
     dissatisfaction
   – More innovative development model
   – Becoming as critical to enterprises and to society as the telephone
     networks
   – More difficulty building the bridge between product planning and
     standards
• Formal methods are largely absent from standardization and there’s
  limited interop. Testing
• IETF has successfully used interoperability testing for small
  systems, but today we have forthcoming semantic, organizational
  and political problems coming ...
   – NGN/SOA – a software version of the PSTN
   – e-Health, e-Government, ...
Software – the first steps
• Need to address interoperability and
  innovation in an increasingly multi-vendor
  world and MS is doing this.
• MS bringing maturity to software standards by
  focussing on interoperability: external
  standards engagement team; internal product
  engagement team; under the same
  organization to connect the two.
Interoperability in Microsoft

                                           Engagement
             Product
                                              Plans
                                                             Interop V-Teams
              Plans
                            Standards                        Germany, Japan, France, U
                                                             K, India, Brussels, LATAM,
                              Team                           U.S., Canada, APAC, China,
              Standards                                             CEE, WE, MEA
              Counseling                      Global Input
Business
 Groups
                                                                    Execution


                                                                  Customers
              Direct BG and Interop Team Engagement              Governments
                                                               Standards bodies
Microsoft standards team
• External engagement team
  – With Standards Development Organizations – to
    contribute our expertise and monitor global
    trends
• Internal engagement team
  – With products – to build in product cycle
    interoperability planning from the very start
• Working together under the same leadership
  to make the connection
Microsoft is ...
• Committed to weaving interoperability into
  the fabric of the company, and also through a
  collaborative approach with different
  communities, government and standards
  bodies
• Committed to making software standards
  mature enough with suitable tools to ensure
  high-reliability interoperability in an
  innovative multi-vendor environment
Q&A
Abstract
• The vibrancy and innovation of the software industry is
  incredible. It has created the modern tools needed by
  competitive enterprises. But raw innovation in the modern
  multi-vendor, multi-domain environment can challenge
  interoperability as implementers interpret standards in
  different ways.
• The advanced software architect needs to combine
  innovation and interoperability in complex systems to keep
  customers happy.
• This session will explore the challenges today’s
  standardisers in the software domain may face in building a
  standardizing capability for system-wide interoperability.

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Standards @ Microsoft

  • 1. Standards and software – combining innovation and interoperability John A. Phillips – UK National Standards Officer 8th June 2009
  • 2. Contents • The challenges and opportunities • Learning the interoperability lesson from telecoms standardization • Dealing with innovation in software • Standards and interoperability at Microsoft
  • 3. A time of change • This is a time of change. Today our customers have diverse and complex needs that no single IT company alone can address. • Increasing globalization, rising Internet use, and higher consumer and businesses expectations are driving increased demand for technology choices and flexibility. • Technology can present new opportunities and solve new problems. Today, many governments and businesses alike have assembled a diverse mix of applications and technologies from a variety of vendors operating in mixed IT environments.
  • 4. The challenges and opportunities • Right now we are seeing customers demand solutions to more complex problems. Technical interoperability is usually achieved but being augmented by new requirements for semantic, organizational and political interoperability requirements. • Thus the biggest challenge faced today is in constructing system solutions requiring end-to-end interoperability with – Multiple components from multiple vendors – Room for innovation in platforms and applications – Licensed or open-source software – Capacity to cope with rapid development – In-house hosted systems, or in the cloud – Data preserving its meaning over time and across domains – ... • Interoperability = Choice
  • 5. Telecoms: the PSTN, standards and interoperability • Although the ITU itself dates back to 18651, the formal standardization processes are more recent. • Two consultative committees were created by the ITU’s 1925 Paris conference to deal with the complexities of the international telephone services (known as CCIF, as the French acronym) and long-distance telegraphy (CCIT)2. • In view of the basic similarity of many of the technical problems faced by the CCIF and CCIT, a decision was taken in 1956 to merge them to become the single International Telegraph and Telephone Consultative Committee (CCITT, in the French acronym) 2. – 1 http://www.itu.int/net/about/history.aspx – 2 http://www.itu.int/ITU-T/50/docs/ITU-T_50.pdf (p8)
  • 6. Telecoms: newer telecommunication systems • As a result of decades of work on standards the telephone network became the world’s biggest multi- domain, multi-vendor machine and very reliable – but it has a very simple service model and so the semantic issues are simple to deal with. • Newer systems such as GSM, 3G and 4G wireless systems have had to use better standardization and testing regimes to achieve world-wide interoperability and reliability in a much shorter time; and they are tackling the key issue of new and innovative services and their interoperability.
  • 7. Telecoms: new tools for ensuring interoperability in new systems • Test suites for conformance • AND test suites for interoperability – they’re not the same • AND formal methods built in to the standard to assist with conformance and interoperability testing • AND feedback to the standard from the interoperability testing
  • 8. Attacking interoperability in telecoms standards (the ETSI process) • ETSI’s initiatives to achieve interoperability – Technical Committee Methods for Testing and Specification (MTS) • Based on ISO/EC 9646 • Defining most advanced test frameworks and test methodologies – Centre for Testing and Interoperability (CTI) • Efficient and systematic Test Specification Development • Customized Test Services • Specialist Task Forces – Plugtests service to perform interoperability testing
  • 9. ETSI interoperability testing • Plugtests, also known as bake-off (at IETF), plugfests and interop: – Provides feedback to the standardization process – Helps to ensure end users’ satisfaction – Improves both quality and features of implementations – Accelerates time to market via quick product debugging
  • 11. What about innovation? • Innovation and interoperability can sometimes sit uncomfortably together but they can be made compatible. • But there are techniques in standards-writing: – Rules for writing standards to allow innovation without causing mis-operation – Rules for implementing these techniques (often need to be understood by implementers if they are not explicitly written as part of the standard) • Software standards writers can build in a protected corner in their standards for private experiments on innovative services.
  • 12. Software – the challenge • The software industry is much younger and has yet to grapple with – More complex systems with more potential for major customer dissatisfaction – More innovative development model – Becoming as critical to enterprises and to society as the telephone networks – More difficulty building the bridge between product planning and standards • Formal methods are largely absent from standardization and there’s limited interop. Testing • IETF has successfully used interoperability testing for small systems, but today we have forthcoming semantic, organizational and political problems coming ... – NGN/SOA – a software version of the PSTN – e-Health, e-Government, ...
  • 13. Software – the first steps • Need to address interoperability and innovation in an increasingly multi-vendor world and MS is doing this. • MS bringing maturity to software standards by focussing on interoperability: external standards engagement team; internal product engagement team; under the same organization to connect the two.
  • 14. Interoperability in Microsoft Engagement Product Plans Interop V-Teams Plans Standards Germany, Japan, France, U K, India, Brussels, LATAM, Team U.S., Canada, APAC, China, Standards CEE, WE, MEA Counseling Global Input Business Groups Execution Customers Direct BG and Interop Team Engagement Governments Standards bodies
  • 15. Microsoft standards team • External engagement team – With Standards Development Organizations – to contribute our expertise and monitor global trends • Internal engagement team – With products – to build in product cycle interoperability planning from the very start • Working together under the same leadership to make the connection
  • 16. Microsoft is ... • Committed to weaving interoperability into the fabric of the company, and also through a collaborative approach with different communities, government and standards bodies • Committed to making software standards mature enough with suitable tools to ensure high-reliability interoperability in an innovative multi-vendor environment
  • 17. Q&A
  • 18. Abstract • The vibrancy and innovation of the software industry is incredible. It has created the modern tools needed by competitive enterprises. But raw innovation in the modern multi-vendor, multi-domain environment can challenge interoperability as implementers interpret standards in different ways. • The advanced software architect needs to combine innovation and interoperability in complex systems to keep customers happy. • This session will explore the challenges today’s standardisers in the software domain may face in building a standardizing capability for system-wide interoperability.