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Access to
    Electronic
Communications
  As technology brings electronic communications such

    as e-mail, text messaging and instant messaging into

  the mainstream of workday activity, governments from

    the federal down to the local levels are charged with

     evaluating how to treat those communications. Are

  they public records, subject to release just as any other

 record? Can the activity that occurs in those exchanges

 constitute a “meeting”? While new cases and legislation

  may specifically address these and related issues, many
     governments are still figuring out how to treat their

                             electronic communications.




                                                Spring 2009
An overview of access to electronic communications
    As the Unites States government steadily progresses in its shift         The federal government is not the only government body that
from paper to electronic records, transparency law has unfortu-           appears to be making the small, but necessary, jump in logic that
nately struggled to keep up. It is a common obstacle in emerging          that these types of electronic communications are in fact official
bodies of law: the practical conflicts have developed ahead of a          records — just as crucial as paper records — to which the public
firm legal solution.                                                      should have access.
    Reports that the Bush administration may have deleted millions
of official White House e-mail messages and that it conducted of-         State Law — Developing, But Far From Settled
ficial business through private Republican Party e-mail accounts              On a smaller scale, the body of law on government electronic
have thrust this issue to the forefront of the national stage. The        communications across the states has been growing slowly over the
administration blamed technological failure for the loss of the           past few years as e-mail use and mobile device communication have
e-mail. But whatever the cause, the gaping hole in the nation’s           become more prevalent in government offices. The appropriate-
presidential archives sparked reintroduction of the Electronic            ness of releasing the content of these communications is especially
Message Preservation Act, H.R. 1387, in Congress in March 2009.           crucial, as the release of text messages exposed serious corruption
The measure, if passed, would strengthen federal legal require-           in the form of perjury in a case that cost Detroit taxpayers more
ments for the retention of such messages.                                 than $8 million. That 2008 case led to the ouster and prosecution
    The notion that official government e-mail should be stored and       of former Detroit Mayor Kwame Kilpatrick, and a Pulitzer Prize
open to the public is not a new one. The Clinton administration           for the Detroit Free Press.
— the first in which electronic communication became widespread               A majority of states now recognizes that public officials’ elec-
— archived e-mail using its Automated Records Management                  tronic communications should be processed and released in the
System (ARMS), which the Bush administration dismantled in                same way as hard copies of official communications. Of course,
favor of a new system called Electronic Communications Records            states differ on the range of electronic communications they say
Management System (ECRMS). Many of the missing messages                   should be exempt from records requests. A few states exclude
were lost between 2003 and 2005, roughly the time period in               governors or other public officials from such requests altogether,
which the switch was taking place. The ARMS program wasn’t                though most do not. Public officials increasingly conduct gov-
foolproof — some e-mail messages went missing in the 1990s, too           ernment business with their personal e-mail accounts and cell
— but Clinton’s policy stipulated that the Presidential Records Act       phones or, conversely, use government accounts for personal
required maintenance of all records, including e-mail. It is unclear      communication. That has presented its own dilemma: Should
what the Bush administration’s policy on electronic records was.          personal electronic communications be exempt because of their
    In January 2009, as the Bush administration prepared to close         private nature? Most states that have addressed the issue of elec-
up shop, Magistrate Judge John Facciola issued an order in National       tronic communication retention have determined that job-related
Security Archive v. Executive Office of the President that all White      communications must be saved. How long they should be kept,
House e-mail records had to be protected during the transition.           however, is an unsettled matter. There is ongoing or recently
Facciola took the opportunity in his order to underscore the              settled litigation on this issue in several states, including Missouri
broader value of electronic records in the public arena: “[T]he           and North Carolina.
emails that are said to be missing are the very heart of this lawsuit
and there is a profound societal interest in their preservation. They     Electronic Communications Under Sunshine Laws
are, after all, the most fundamental and useful contemporary re-              Government officials are more frequently conducting business
cords of the recent history of the President’s office.”                   through e-mail, cellphone calls, text messages and other forms of
    The watchdog groups Citizens for Responsibility and Ethics            electronic communication. Accordingly, states including Colorado,
in Washington and the National Security Archive, which filed the          Tennessee and Florida have moved to include records of these
suit, agreed with the government to stay the case in April 2009 as        electronic communications as items subject to request under local
they worked on an agreement with the new Obama administration.            Sunshine laws.
                                                                              Courts have developed more precedent on e-mail than any
                                                                          other form of electronic communication. Many state courts have
     Access to Electronic Communications                                  considered the classification of a series of e-mail exchanges as an
                                                                          open record or meeting. Some have also heard cases regarding the
     © 2009 The Reporters Committee for Freedom of the Press              overlap of official and private communication in both government-
     Story by Cristina Abello.                                            provided and personal accounts. That point is at issue in one Alaska
                                                                          citizen’s lawsuit to compel disclosure of official e-mail Gov. Sarah
     Matthew B. Hanson contributed to the legal research in this guide.   Palin transmitted through a private Yahoo! address. On the other
     A special thank you to the nearly 100 volunteer lawyers around       side of that coin, Iowa Gov. Chet Culver recently announced that
     the country who aided us by researching the laws in their states.    he will release e-mail sent in his first two years of office using
     This guide was funded by a grant from the McCormick                  private computers and non-government servers that were used
     Foundation.                                                          to conduct state business.
                                                                              Requests to access public officials’ text messages and cell phone
                                                                          records have also generated litigation in recent years. The Detroit


2	                                                     Access to Electronic Communications	                                       Spring 2009
Free Press and The Detroit News won a lawsuit to compel disclosure        silence on the issue does not indicate a specific attempt by state
of text messages that eventually revealed that Kilpatrick and one of      officials to exempt e-mail and other electronic communications
his aides lied under oath. That led to 99 days in jail for Kilpatrick,    from sunshine laws. Finally, on the other end of the spectrum, a few
who pleaded guilty to obstruction of justice in the matter.               states have taken steps to shield from records requests the e-mail
    Computer-based instant messages in government offices are             communications between public officials and their staff members.
not immune from open records requests, either. Although the               Rhode Island, Arkansas, California, Louisiana, Massachusetts,
messages usually have to involve discussion of public business            Michigan and South Dakota exempt their governors from having
to be considered public records, in cases of potential corruption         to disclose e-mails under state sunshine laws.
or improper behavior, even private instant messages have been
released. In 2008, for instance, Ohio Attorney General Marc           Electronic Communications as Public Meetings
Dann was impeached and eventually resigned after the Columbus              States have split on whether multiple e-mail messages between
Dispatch requested records pursuant to a sexual harassment case       public officials qualify as a public meeting. The designation of
                                                                                                   an e-mail chain as a public meeting relies
                                                                                                   on the theory that e-mail and other similar
                                                                                                   communications can be so instantaneous
                                                                                                   that they might allow officials to conduct
                                                                                                   government business in place of convening
                                                                                                   at a live, in-person meeting.
                                                                                                       Arizona law says that, for purposes of
                                                                                                   its public meetings laws, meetings can take
                                                                                                   place “in person or through technologi-
                                                                                                   cal devices.” A Delaware attorney general
                                                                                                   opinion, responding to a complaint about
                                                                                                   a local nominating committee’s practices,
                                                                                                   found that “serial e-mails” allowed com-
                                                                                                   mittee members to “receive and comment
                                                                                                   on other members’ opinions and thoughts,
                                                                                                   and reach a consensus on action to take. …
                                                                                                   [The office] believe[s] that under FOIA this
                                                                                                   can amount to a meeting of the public body,
                                                                                                   and that the open meeting law does not only
                                                                                                   apply to a physical gathering in a single place
                                                                                                   and time.”
                                                                                                       Missouri’s access laws were expanded
                                                                      AP PHOTO/MANUEL BALCE CENETA
                                                                                                   in 2004 to define a public meeting as any
                                                                                                   meeting at which any piece of public busi-
Archivist of the U.S. Allen Weinstein, center, testified in 2008 at a House oversight
committee hearing on electronic records preservation at the White House.                           ness is discussed, formulated or decided, and
                                                                                                   which is attended by a majority of the body’s
and inadvertently uncovered instant messages and e-mail that members. The new laws specifically mention online chat rooms and
revealed an affair between Dann and his scheduler.                    message boards as locations where public meetings may take place.
                                                                           Virginia, however, has taken the opposite position in saying that,
E-mail Records as Public Records                                      under its open meetings law, a meeting cannot be held by e-mail,
   While not all states have explicitly addressed whether e-mail because there is no physical “assemblage” of people.	
records are public, notably, no state has wholly excluded e-mail           The split among states on this issue seems to stem from dif-
from the range of records subject to its open government law. A fering constructions of sunshine laws’ gathering and assemblage
few states, such as Colorado and Tennessee, have enacted laws requirements. Electronic communications like e-mail present
that expressly state that public officials’ e-mail is subject to open public officials the chance to do substantial government business
records laws and may be subject to public inspection.                 like that which occurs in meetings without ever really “meeting;”
   Attorneys general from some states, including Florida, have but on the other hand, most public-meetings statutes require that
issued advisory opinions that e-mail involving official business is a there be some kind of physical “gathering” or “assemblage.”
public record. Others, including North Carolina, South Carolina
and most recently South Dakota, necessarily include e-mail in Public E-mail, Cell Phone Accounts
state sunshine laws because the language specifies that it covers Used for Private Communications
government records “regardless of physical form.”                          Perhaps the most contentious issue in deciding whether certain
   Still other states have gone the judicial route to incorporate e- communications are subject to state sunshine laws is whether they
mail into the domain of public records, as citizens and journalists were transmitted or received as part of an official’s job. “‘Private’ or
have brought lawsuits to compel disclosure. Ohio, for example, ‘personal’ e-mail messages ‘simply fall outside the current defini-
now defines e-mail under “electronic records” in its law. Its courts tion of public records,’” according to the Supreme Court of Florida.
have said: “E-mail messages and correspondence are ‘documents, Just as public officials cannot escape open records requirements by
devices, or items’ under the first prong of the definition of ‘re- having a private entity maintain physical custody of the records,
cords.’” In Virginia, one court put it bluntly: “There is no question private records do not become subject to open records laws simply
that e-mails fall within the definition of public records.”           by being in the custody of a public official. A Tennessee court in
   Several states, such as Alabama, do not address e-mail in either 2005 incorporated the same line of reasoning into its case law,
their statutes or case law related to open records. But these states’ relying heavily on the Florida decision.


Spring 2009	                                        Access to Electronic Communications	                                                      3
Other reasons that a public official’s e-                                                                   of Ohio open records laws.
mail might be excluded from open records                                                                            Confusion arises where
disclosure include lack of relevancy to the                                                                     courts — and government
official’s job; exposure of intimate details                                                                    officials themselves — have
about the person’s personal and private life;                                                                   to decide what must be kept
and limitations on the disclosure of some                                                                       and what may be deleted
personnel records.                                                                                              without always having clear
    One Arizona opinion demonstrates a                                                                          guidelines or parameters.
common approach to the threshold deter-                                                                         Even in cases where e-mail
mination of when officials’ e-mail becomes                                                                      messages are considered
an open record: The Arizona Supreme Court                                                                       public records, laws are fre-
held that the state’s inclusion of e-mail in                                                                    quently silent on whether
its open records law “does not encompass                                                                        any messages may be deleted,
documents of a purely private or personal                                                                       and if so, after how long. In
nature. Instead, only those documents hav-                                                                      the Ohio case, officials were
ing a ‘substantial nexus’ with a government                                                                     not wrong to have disposed
agency’s activities qualify as public records.”                                                                 of items that were “no longer
    A Colorado court decided a case brought                                                                     of administrative value” and
by The Denver Post with the finding that                                                                        “not otherwise required to
private cell phone records are not subject to                                                                   be kept, in accordance with
requests under the state Open Records Act                                                                       the office’s properly adopted
even if an official admits to using the phone                                                                   policy for records retention
for official public business. The newspaper                                                                     and disposal.”
sought more than 19 months of cell phone                                                                            Several high-profile re-
records that were thought to contain the                                                                        cords requests and lawsuits
phone numbers of people with whom Gov.                                                                          have been filed in recent
                                                                                                       AP PHOTO
Bill Ritter had discussed state business.                                                                       years to challenge the fre-
    Another dispute occurred in New Jersey: The controversy surrounding former Detroit Mayor                    quency with which officials
                                                  Kwame Kilpatrick led state courts to include text
Gov. Jon Corzine was initially ordered in                                                                       are allowed to delete job-
                                                  messages in the list of accessible open records.
May 2008 to turn over more than 700 pages                                                                       related e-mail. Missouri
of e-mail messages he exchanged with his former girlfriend Carla       Gov. Matt Blunt in December settled a lawsuit that arose from
Katz, a labor union leader. Eventually, New Jersey’s intermediate      a whistleblower’s outing of Blunt’s plan to regularly delete office
appellate court held that executive privilege shields the commu-       e-mail messages he wanted to keep away from news outlets and
nications from the public. On March 19, New Jersey’s highest           constituents — an open records violation. A settlement in the case
court declined to hear an appeal from the plaintiff, a Republican      called for the governor’s office to turn over thousands of e-mail
state politician, ensuring that the e-mail messages would not be       messages to a special investigator.
forcibly released.                                                         Texas Gov. Rick Perry’s office has a policy of deleting of-
                                                                       fice e-mail once a week — a policy that has been in place since
Text Messages                                                          George W. Bush held the office in the late ’90s. John Washburn,
    The resignation and prosecution of former Detroit Mayor            a blogger from Wisconsin, took issue with this short time period
Kwame Kilpatrick highlighted Michigan courts’ willingness to           for e-mail retention and set up a computer-generated process to
include text messages in the list of accessible open records, as well  repeatedly request the governor’s e-mail. Though the governor’s
as the conflicts that can arise when the electronic communications     office ultimately was willing to comply with the request, it pre-
in question are transmitted and maintained by private companies.       sented Washburn with a $568 bill for its efforts in compiling the
The Michigan Court of Appeals in February 2008 ruled that text         first four days’ worth of requested e-mail messages. Washburn
messages between Kilpatrick and a top aide were public records.        eventually paid the office’s fees with the help of donors and posted
The two had maintained an extramarital affair, lied about it under     the e-mails online.
oath in a prior case, and were investigated for using city funds           And in North Carolina, after a controversy erupted over
to pay off a fired police officer who had knowledge of the affair.     reports that the governor’s press office ordered the state Depart-
    However, it remains an open question whether government            ment of Health and Human Services to delete e-mail addressed
agencies are required to maintain in-house records of officials’       to Gov. Mike Easley, the governor himself commissioned a study
text messages, as well as if state sunshine laws extend to the text-   in which journalists and administrative law specialists developed
message records maintained by the private data carriers in such        recommendations for how his office should manage its e-mail
cases.                                                                 communications. But the recommendations, which included treat-
                                                                       ing electronic records the same as paper records and mandating
E-mail Retention Policies                                              policies including training and archiving messages, are not legally
    Whether states conclude that electronic communications con-        binding.
stitute open records, public meetings or both, the sheer volume of         E-mail retention policies likely will generate increasing
such records raises essential issues regarding their maintenance.      amounts of litigation — and deservedly so. In states where the is-
    A recent Ohio opinion stated that a state law that would give      sue has not been settled by statute or case law, there are effectively
government employees the authority to delete work-related e-mail       no bright-line legal mandates requiring officials to retain e-mail
was unreasonable because it would “authorize the unfettered de-        records for a given period of time. This presents the risk of officials
struction of public records,” and that if such messages are deleted    doing what Blunt and Easley were accused of — deleting e-mail
in violation of statutory obligation, it would constitute a violation  to duck state sunshine law requirements. u


4	                                                 Access to Electronic Communications	                                         Spring 2009
A state-by-state guide
Alabama                                        part of the public record and whether the        the “broad” right of access to government
   The Alabama Open Records Law pro-           public is entitled to an injunction stopping     records, which are increasingly maintained
vides access to “public writings,” without     the official use of private e-mail accounts      in electronic form. 88 Ops. Atty. Gen. 153.
much elaboration. But recent statutes, case    because this practice obstructs the public’s         Courts construing the PRA have made
law and attorney general opinions have         access to the public record.  The case is        clear that e-mail messages sent to or by
recognized that the term includes elec-        fully briefed, and argument is expected in       government officials become part of the
tronic records (and presumably electronic      June 2009.                                       government record, and that neither the
messages). Ala. Code § 22-9A-21(f) (1997).        Under the law, each government agency         officials nor their constituents have reason-
   A 2007 court decision denied a request      should have regulations or policies regard-      able expectations of privacy in such com-
for about 350,000 county employee e-mail       ing its retention of records. AS § 09.80.140.    munications. Holman v. Superior Court, 31
messages, citing that the defendants — only                                                     Media L. Rep. 1993 (2003).
county commissioners — were not the            Arizona                                              On the other hand, in a decision not
legal custodians of many of the messages.          Under Arizona law, records subject to        favorable to access to government e-mail
Accordingly, the court said, they did not      public disclosure include items produced         messages, the First Appellate District
have “legal authority or responsibility”       or reproduced on “electronic media.”             held that the Public Records Act did
to release them; also, screening the mes-      A.R.S. § 41-1350. E-mail communications,         not preclude a government agency from
sages to determine if they were subject to     including those stored on backup tapes, are      recovering more than $26,000 in costs as-
disclosure under the open records law was      required to be disclosed as public records.      sociated with retrieving e-mail messages
deemed an “enormous task” that created         Star Publishing Co. v. Pima County Attorney’s    that a school had sought for use in litigation
“unreasonable and undue interference”          Office, 891 P.2d 899 (Ariz. Ct. App. 1995).      against the City of San Rafael. St. Vincent
with the work the government should be         However, e-mail of a personal nature, such       School for Boys v. City of San Rafael, 160 Cal.
doing. George v. Glasscock, No. CV-07-40       as grocery lists or e-mail messages between      App. 4th 1426, 1437-39 (2008).
(Cir. Ct. of Morgan County, Ala., June         family members regarding dinner plans, is            There are no published court decisions
12, 2007).                                     not subject to disclosure under the public       determining whether city council members
                                               records law. Griffis v. Pinal County, 156 P.3d   may shield e-mail communications by us-
Alaska                                         418, 421 (Ariz. 2007).                           ing their private e-mail accounts. Such a
    The public records law does not specifi-                                                    holding would create a large loophole in
cally identify or address e-mail, but there    Arkansas                                         the Public Records Act. However, in Tracy
is no evident argument that would exempt          A public record includes “electronic or       Press v. Superior Court, 164 Cal. App. 4th
e-mail from disclosure under the public        computer-based information,” Ark. Code           1290, 1294-1295, 1300 (2008), the court
records law. E-mail was treated the same as    Ann. § 25-19-103(5)(A), so the state open        refused to allow discovery of a city coun-
non-electronic documents in a 2000 case,       records law encompasses e-mail. Ark. Op.         cilwoman’s e-mail communications with a
in which a court held that the government      Att’y Gen. No. 2001-305. This opinion            laboratory because she had sent them from
need not disclose to the public commu-         was issued by the attorney general prior to      a private account.
nications that would affect the quality of     a 2001 legislative amendment revising the            Finally, in San Lorenzo Valley Community
governmental decision making. Docu-            statutory definition to include this infor-      Advocates for Responsible Education v. San
ments that are both “predecisional” and        mation, since the act was meant to include       Lorenzo Unified School Dist., 139 Cal. App.
“deliberative” are presumed privileged; to     “data compilations in any form.” Ark. Op.        4th 1356, 1411 (2006), the court stated that
gain disclosure, a requester must establish    Att’y Gen. Nos. 2000-096, 99-018 (elec-          the school superintendent’s testimony that
that the public’s interest outweighs the       tronically stored e-mail is public record).      she had neglected to produce e-mail mes-
assertion of privilege. Gwich’in Steering         Additionally, it is the content of a          sages in response to a Public Records Act
Committee v. State, Office of the Governor,    record, not its medium of storage (paper         request, although she later produced them
10 P.3d 572 (Alaska 2000).                     or electronic,) that dictates its retention      at deposition, was insufficient evidence of
    As to current issues in Alaska con-        disposition under the Arkansas Freedom           failure to produce available documents in
cerning access to electronic messages, in      of Information Act. Chapter 3, § 3.05[f],        a timely fashion under the CPRA.  The
October 2008 Andree McLeod filed suit          and Chapter 7, § 7.02.                           court thus credited the superintendent’s
against the Office of the Governor seeking                                                      testimony that her practice was to delete
disclosure of 1,100 e-mail messages from       California                                       e-mail, and so she did not know that her
Gov. Sarah Palin that concerned public             The California Public Records Act re-        laptop computer was actually saving some
business, but were sent via private e-mail     quires that the government grant prompt          of them.
accounts. There are two main issues before     access to all non-exempt e-mail written to
the court in the case. The first is whether    or by government officials. Government           Colorado
any e-mail messages sent or received by        Code Section 6252 (defining “writing”               “Electronic mail” includes electronic
public officials concerning state business     covered by the PRA as including electronic       messages that are transmitted through a
are part of the public record as a matter of   mail) and 6253.9 (requiring the govern-          local, regional, or global computer net-
law, even if the communications were sent      ment to make the requested information           work. Colo. Rev. Stat. § 24-72-202(1.2).
or received via private e-mail accounts and    available in any electronic format in which      However, content of electronic mail that
not through the state server. The second       it holds the information). These two provi-      does not bear a demonstrable connection
issue is whether the e-mail messages are       sions, considered together, give meaning to      to discharge of public functions or to the

Spring 2009	                                     Access to Electronic Communications	                                                      5
receipt or expenditure of public funds is       photographs, cards, tapes, recordings or      processing software, or other material,
not a public record. Denver Pub’g Co. v.        other documentary materials, regardless of    regardless of the physical form, character-
Board of Cty. Commrs. for Arapahoe Cty.,        physical form or characteristics prepared,    istics, or means of transmission, made or
121 P.3d 190, 2005 WL 2203157 (Colo.            owned, used in the possession of, or re-      received pursuant to law or ordinance or in
Sept. 12, 2005).                                tained by a public body” and expressly in-    connection with the transaction of official
    In recent years, government entities        cludes “information stored in an electronic   business by any agency.”
have sought to dissuade open records            format.” D.C. Code Ann. § 2-502(18).              In a 2008 Florida Attorney General
requests by erecting significant financial                                                    Advisory Legal Opinion, it was reaffirmed
barriers because of the Colorado Open           Delaware                                      that “e-mail messages made or received
Records Act’s ambiguous fee provisions.             The attorney general has evaluated        by agency employees or officials in con-
For example, when the Rocky Mountain            several instances of whether electronic       nection with official business are public
News requested e-mail messages and cor-         communications constituted “meetings”         records and are subject to disclosure in the
respondence between employees of the            under the Delaware FOIA.                      absence of an exemption.” Op. Att’y Gen.
Jefferson County Sheriff’s Department               When two county council members,          08-07 (2008). However, personal e-mail
and Jefferson County School District            who did not constitute a quorum of the        messages are not public records, even if
following the Columbine High School             council, exchanged messages, it was not       placed on a government-owned computer
massacre, the county responded that it          considered to be a meeting subject to         system. State v. City of Clearwater, 863 So.
would cost a minimum of $1.07 million for       FOIA. However, a phone call between six       2d 149, 150 (Fla. 2003).
county attorneys to retrieve and review the     members did constitute a meeting under            A January 2009 report by the Commis-
electronically stored communications and        the law. In that opinion, the attorney gen-   sion on Open Government Reform found
determine which were required to be made        eral said, “We caution all public bodies to   that “the increased use of communications
public. The newspaper dropped the request       be careful not to discuss matters of public   technology including personal computers
after the county refused to waive the fees.     business by electronic means in such a way    and handheld devices has changed the
The cities of Centennial and Denver have        as could violate the open meeting require-    nature of communication but it has not
also both responded to targeted requests        ments of FOIA.” Del. Op. Atty. Gen.,          diminished the value of Florida’s open
to inspect public officials’ electronic com-    04-IB17, 2004 WL 2639714 (Del. A.G.           government laws or the need for public
munications by requiring that the requester     Oct. 18, 2004).                               officials to consistently follow the law.”
pay an approximately $2,000 fee.                    Electronic communications need not        Commission on Open Government Re-
    For retention of records, including         occur in “real time,” such as instant mes-    form, Final Report (Jan. 2009).
electronic records, agencies must maintain      saging, chat or communications similar to         “E-mail communications between
a records management program with docu-         a telephone conference call, to constitute    members of a commission are public record
mented policies and procedures. C.R.S. §        a meeting. Three members of a nominat-        and must be retained by law. Such discus-
24-80-102.7.                                    ing committee (constituting a quorum)         sions may violate the open meetings law,
                                                who exchanged a series of e-mail messages     which applies to any discussion of public
Connecticut                                     over two days, resulting in a consensus of    business between two or more members
    Connecticut’s Freedom of Information        names to submit to the city council, were     of the same board or commission.” Also,
Commission has held that an exchange of         deemed to have held a meeting under           “the use of private computers and per-
e-mail correspondence among a quorum            FOIA. Del. Op. Atty. Gen. 03-IB11, 2003       sonal e-mail accounts to conduct public
of members of a board or agency can con-        WL 21431171 (Del. A.G. May 19, 2003).         business does not alter the public’s right
stitute a “meeting” for the purposes of the         Because electronic messages meet the      of access to the public records maintained
state’s Freedom of Information Act. Emer-       criteria for “public records” set forth in    on those computers or transmitted by such
ick v. Ethics Comm’n, Town of Glastonbury,      29 Del. C. § 502(7), they, like other re-     accounts.”
No. FIC 2004-406                                cords, may be subject to all provisions of        The commission noted, however, that
    Agencies are permitted to delete e-mail     Delaware’s Public Records Law, 29 Del.        retention issues were “less clear” when
messages at will if they are “transitory” in    C. § 501-526. Accordingly, for purposes       public officials or employees used portable
nature, meaning “non-record material such       of retention and back-up, e-mail is treated   handheld devices to send text or instant
as junk mail, publications, notices, reviews,   the same as paper records under 29 Del.       messages to each other. It said the public
announcements, employee activities, rou-        C. § 501(c).                                  records law most likely did not apply to
tine business activities, casual and routine        However, a 2006 attorney general          such messages because they are “transitory
communications similar to telephone             opinion suggested there was no duty to        in nature” and “analogous to the spoken
conversations.” E-mail communications           retain e-mail that may have qualified as a    word.” However, a “discussion of public
that are not transitory but are “less than      public record. Because the requested e-mail   business between two members of the
permanent” are treated the same as their        messages had been deleted, the attorney       same collegial body using text or instant
paper equivalent for retention purposes.        general said the open records law was not     messaging technology is a clear violation
“Permanent or archival” e-mail messages,        violated when the agency was unable to        of the open meetings law.”
such as those documenting state policies        produce the e-mail. Del. Op. Atty. Gen.,
or processes, may be deleted only after         06-ID23, 2006 WL 3663142 (Del. A.G.           Georgia
transfer to paper or microfilm.                 Nov. 27, 2006).                                  E-mail documents are not treated any
                                                                                              differently than written correspondence.
District of Columbia                            Florida                                       Because the Open Records Act applies
   Although e-mail is not specifically             According to Fla. Stat. § 119.011(12)      to both “computer based or generated
addressed by the statute, it should fall        (2008), “public records” include “all docu-   information” and to “letters,” e-mail cor-
within the definition of a “public record,”     ments, papers, letters, maps, books, tapes,   respondence is subject to it. O.C.G.A.
which “includes all books, papers, maps,        photographs, films, sound recordings, data    § 50-18-70 (a).


6	                                                Access to Electronic Communications	                                      Spring 2009
A case was pending as of May 2009             randa, books, papers, maps, photographs,        most requestors because state government
to determine whether the Open Records            microfilms, cards, tapes, recordings, elec-     is increasingly imposing heavily restrictive
Act was violated when the Department of          tronic data processing records, recorded        “review” charges.
Agriculture charged $4.3 million for the         information and all other documentary               The statute permits government to
recovery of archived e-mail. E-mail is to be     materials, regardless of physical form or       charge for the actual costs of document
kept for five years under the state’s reten-     characteristics, having been prepared, or       copying. Retrieval charges have been added
tion schedule, but the department was not        having been or being used, received, pos-       as a cost that agencies can recover from
following the requirements at that time.         sessed or under the control of any public       requesters, but now agencies are requiring
Griffin Ind. v. Georgia Dep’t of Agriculture,    body. 5 ILCS 140/2(c). E-mail is treated as     a requestor to pay search fees based on
No. 2005-CV-97935. In practice, however,         any other public record.                        the number of data fields and electronic
several agencies claim ignorance of the             Conference calls, whether by video,          records searched.
existence of retention schedules and do          audio, telephone or any kind of electronic          Beyond that, agencies are following
not follow them.                                 means or “contemporaneous interac-              the lead of the governor’s office by stating
                                                 tive communication” may be considered           that e-mail messages will not be produced
Hawaii                                           meetings under the Open Meetings Act. 5         until the requester agrees to reimburse the
    Under state law, there is no distinc-        ILCS 120. E-mail constitutes an electronic      government for time taken by staff lawyers
tion between the treatment of electronic         mean of communication and is covered by         to review whether records that match
messages and paper documents in terms            the Act’s definition of “meeting.” 5 ILCS       search terms are otherwise exempt or
of storage and retention. Both types of          120/1.02.                                       privileged. These attorney review charges
documents are grouped together within                                                            shift the cost of access from government to
the general definition of a “government          Indiana                                         the requester and, in many cases, make the
record” as “information maintained by an            Electronic mail is a public record and       cost of access unaffordable.
agency in written, auditory, visual, elec-       must be available for inspection and copy-          However, the governor’s office in May
tronic, or other physical form.” Haw. Rev.       ing unless an exception to disclosure in the    2009 released e-mail messages sent using
Stat. § 92F-3. Any case or opinion that          Access to Public Records Act (“APRA”)           private computers and non-government
references the treatment and retention of        applies.                                        servers in response to a request from The
“government records” applies equally to             Whether e-mail messages of a personal        Associated Press. The content of the e-mail
electronic messages and paper documents.         nature are public records can be a difficult,   dealt with the conduct of state business,
    Hawaii’s legislature deferred two bills in   fact-intensive question for the courts.         which the governor’s office said led to the
2009 that would have amended the defini-         The public access counselor generalized:        release.
tion of “government record” to expressly         “considering the APRA’s broad definition
include electronic records. HI S.B. 678 and      of ‘public record,’ an e-mail that is sent,     Kansas
1652 were to be discussed further in com-        received, or stored on the public agency’s         Electronic messages are treated as
mittee. Several bills were also introduced       computer server may well be ‘maintained         public records. (Attorney General opin-
in 2009 to address retention — primarily         or retained’ by the public agency that pro-     ion 2002-1.) However, e-mail written by
to incorporate the term “maintain” into the      vides the server, even if the message of a      public officials and sent on, to or from
law and to require agencies to create a plan     personal nature is ‘created’ by an individual   personal-use computers but that does not
for record retention. These bills, too, were     public employee rather than the public          go through public agency servers are not
deferred for further committee discussion.       agency.” (Feb. 1, 2006 Informal Opinion:        public records.
    The state’s Office of Information Prac-      Guidance Regarding Whether Personal                Topeka city commissioners’ use of text
tices issued an opinion that intra-agency        Electronic Mail is a Public Record; see also    messaging during a public meeting in 2007
e-mail must be disclosed in a matter related     Feb. 1 2006 Informal Opinion: Alleged           led the city attorney to issue a recommen-
to an alleged criminal violation. OIP Op.        Violation (finding that personal e-mail is      dation to discontinue the practice.
Ltr. No. 04-12 (July 9, 2004).                   able to be disclosed)).
                                                    The retention of electronic messages is      Kentucky
Idaho                                            governed by Indiana Code 5-15; electronic           Personal e-mail between two state
   E-mail messages that are “informal            messages should be retained in the same         government employees using state e-mail
communications between an employee               manner as paper documents. Whether              accounts on state computers must be
and her supervisor, unrelated to person-         e-mail is to be retained depends on the         disclosed under Kentucky’s Open Re-
nel administration” are not public records       content of the e-mail. (See April 4, 2007       cords Act. Justice & Public Safety Cabinet
under the open records law. “Rather, it is       Opinion, 07-FC-58.) Not all e-mail mes-         v. Malmer, et al, Franklin Cir. Court No.
their relation to legitimate public interest     sages need be retained or transferred to        06-CI-1373.
that makes them a public record.” Cowles         the state archives; for example, personal           The Open Records Act and related
Publishing Corp. v. Kootenai Co. Board of        or spam e-mail is not subject to retention      public access and retention requirements
County Commissioners, 144 Idaho 259, 159         and may be deleted.                             apply equally to electronic and paper re-
P.3d 896 (2007).                                                                                 cords. KRS 171.410(1) (defining “public
   Electronic messages are legally treated       Iowa                                            record” for purposes of Kentucky’s public
the same as other records (paper docu-              Iowa’s General Assembly has not yet          agency retention statutes to include paper
ments, etc) in terms of retention and            passed its much-discussed open records          and electronic records).
back-up.                                         reform legislation. Thus, the boundaries            However, each state and local agency
                                                 of electronic records access will continue      is required by KRS 171.680 to establish
Illinois                                         to be determined by Iowa Code Chapter           its own records retention protocols, sub-
    Public records are defined as all records,   22. Meaningful access to such records,          ject to the administrative regulation and
reports, forms, writings, letters, memo-         however, is practically beyond the reach of     oversight of the Kentucky Department


Spring 2009	                                       Access to Electronic Communications	                                                   7
for Libraries and Archives. Most record         same extent as paper records. The specific      adopted formal standards for the storage,
retention schedules adopted by Kentucky’s       retention period depends on the subject         retrieval and maintenance of long-term
state and local government agencies differ-     matter of the records.                          electronic records, but many municipalities
entiate among various types of electronic                                                       and governments have voluntarily adopted
and paper records. These vary widely from       Maryland                                        individual policies for retention of elec-
agency to agency.                                  E-mail can constitute a public record,       tronic messages.
                                                whether printed or stored electronically.
Louisiana                                       81 Op. Att’y Gen. Md. 140, 144 (1996).          Michigan
   E-mail messages are treated the same         Access to such records depends on their             Though the state FOIA does not
as other paper records under the open re-       content, not their form. Md. State Gov’t        expressly define electronic messages as
cords law. La. Rev. Stat. Ann. § 44:1; City     Code Ann. §§10-611 et. seq. (Maryland           public records, two cases holding that tape
of Pineville v. Aymond, 982 So.2d 292 (La.      Public Information Act). Maryland’s State       recordings and computer records were sub-
App. 2008).                                     Archivist and the Records Management            ject to the law strongly suggest that most
   Requesters in Louisiana are able to          Division of the State’s Department of           electronic messages would fall under the
request electronic copies of records under      General Services create regulations set-        law. Payne v. Grand Rapids Police Chief, 178
an April 2009 ruling from the state Court       ting standards for record retention for         Mich. App. 193, 443 N.W.2d 481 (1989);
of Appeals. In Johnson v. City of Pineville,    each state entity, including with respect to    Farrell v. City of Detroit, 209 Mich. App. 7,
2009 WL 929841 (La. App. 2009) the court        electronic records. Md. State Gov’t Code        530 N.W.2d 105 (1995).
held that a requester should be accom-          Ann. §§9-1007 and 10-632.                           Specifically, government text messages
modated when seeking the reproduction                                                           were found to be public in recent cases,
of records on a CD, DVD or flash drive.         Massachusetts                                   Flagg v. City of Detroit, 252 FRD 345, 356,
The court explained, “We are dealing with           Because Massachusetts public records        360 (E.D. Mich. 2008), and the high-pro-
a developing area of law and we are quick to    laws consider public “all . . . documentary     file cases People v. Kilpatrick, No. 08-10496,
emphasize that this opinion does not stand      materials or data, regardless of physical       and Detroit Free Press v. City of Detroit, No.
for the proposition that every member of        form or characteristics,” G.L. c. 4, § 7,       08-100214-cz, in which hundreds of text
the public should always be allowed to re-      cl. 26; 950 CMR 32:03, it includes all          messages of the former mayor of the city
produce the public records in any way he        government records generated, received          of Detroit were considered public records.
chooses. . . . Given that this information      or maintained electronically, including
technology is readily available and is easily   computer records, electronic mail, and          Minnesota
used and understood, we find no reason          computerized records. All e-mail created or         The Data Practices Act does not deal
why the public should not be allowed the        received by an employee of a government         with “records” but rather with “data,”
convenience of having electronic copies         unit is a public record. SPR Bulletin No.       — more specifically, “government data,”
provided to it at the legally allowed cost.”    1-99 (Feb. 16, 1999; revised and reissued       which is defined as information “col-
   According to the Louisiana State Ar-         May 21, 2003). The Massachusetts Public         lected, created, received, maintained or
chives policy, e-mail of all government         Records Division requires all government        disseminated by any state agency, political
bodies should be subject to the same            offices to establish written policies regard-   subdivision, or statewide system regardless
records retention schedule as if it were a      ing electronic communication.                   of its physical form, storage media or con-
paper record.                                       A reporter’s public records request for     ditions of use.” Minn. Stat. § 13.02, subd.
                                                e-mail in March 2009 revealed that Gov.         7. All government data is subject to the act
Maine                                           Deval Patrick’s aides guided a state senator    “regardless of its physical form.” Thus, data
    The definition of “public records” in the   into a new position at a supposedly inde-       in electronic formats is covered by the act.
Freedom of Access Act has for some time         pendent state authority, with a $175,000
included electronic messages. The FOAA          salary and a job description tailored so as     Mississippi
includes within the definition of “public       not to require the technical expertise she          Electronic messages are not specifically
records” any “mechanical or electronic data     lacked. The reporter received e-mail cor-       addressed by the Mississippi Public Re-
compilation from which information can          respondence contradicting the officials’        cords Act. However, it is generally accepted
be obtained, directly or after translation      public statements insisting the senator’s       that such messages fall within the definition
into a form susceptible of visual or aural      hiring was not related to her political sup-    of public record contained in Miss. Code
comprehension.” 1 M.R.S.A. §  402(3).           port. Also in 2009, a Massachusetts resi-       Ann. § 26-61-3(b) (public records include
Additionally, “any document created or          dent filed a public records request seeking     “books, records, papers … and any other
stored on a State Government computer           printed copies of electronic communica-         documentary materials, regardless of physi-
must be made available” under the law.          tion between Worcester city officials after     cal form or characteristics …”).
It is well settled in Maine that electronic     he saw city councilors text-messaging each          In terms of retention, the Mississippi
communications, such as e-mail, are public      other during an open meeting. The city          Department of Archives and History ad-
records.                                        informed him that his request was overly        vises that electronic messages and records
    Records retention schedules, including      broad. A council committee later said           are subject to the same retention guidelines
those for electronic messages, are approved     that although councilors could keep their       as those applicable to paper records.
by the State Archivist and the Archives         devices on during meetings, they should
Advisory Board, per the Archives and            not communicate electronically during a         Missouri
Records Management Law in Title 5. E-           meeting with five or more colleagues at            The Sunshine Law applies to all public
mail messages that qualify as official state    the same time, leaving the broader texting      records, “whether written or electronically
records must be categorized according           question somewhat open.                         stored.” Mo.Rev.Stat. § 610.010(6). Any
to their content, just like paper records,          According to the Massachusetts Public       member of a public governmental body
so they can be deleted or retained to the       Records Division, the state has not yet         who transmits any message relating to

8	                                                Access to Electronic Communications	                                          Spring 2009
public business must concurrently transmit       Neb.Rev.Stat §84-1201, et seq.                  computer technology.”
the message either to the member’s public                                                           In a case that arose since the new law
office computer or to the custodian of re-       Nevada                                          took effect, a court held e-mail messages
cords in the same format, to formalize it as        The content of e-mail or other elec-         of “individual legislators” were not subject
a public record (subject to the enumerated       tronic records determines whether they          to release and that the law only applied to
exceptions). Mo.Rev.Stat. § 610.026.1(1).        are subject to release as public records.       public bodies and agencies. KingCast.net v.
   In a lawsuit over access to e-mail mes-       Personal records are not subject to release.    Martha McLeod, et al., No. 08-E-192.
sages from the office of Gov. Matt Blunt,        Transitory messages, those that do not set         Retention was also addressed in the
the parties settled, agreeing that the re-       policy, establish guidelines or procedures,     update to the law. It states: “Governmental
cords were subject to the Sunshine Law and       document agency business, certify a trans-      records created or maintained in electronic
required to be released unless exemptions        action, or become a receipt, are considered     form shall remain accessible for the same
applied.                                         non-records and may be deleted when no          retention or archival periods as their paper
   Electronic records must be retained in        longer administratively useful.                 counterparts.” RSA 91-A:4,III-a.
the same way as all other records.                  For e-mail messages that are public
                                                 records, the appropriate records retention      New Jersey
Montana                                          schedule must be applied. These guidelines          The Open Public Records Act includes
    Information “in electronic format or         were set forth in the “Policy on Defining       in its definition of a “government record”
other nonprint media” is open to the pub-        Information Transmitted via E-mail as a         any information “stored or maintained
lic, subject to the same restrictions that ap-   Public Record.”                                 electronically.” N.J.S.A. 47:1A-1.1.
ply to information in printed form. Mont.           Two recent cases required e-mail to              E-mail exchanged between Gov. Jon
Code Ann. § 2-6-110. While there has not         be released under the open records law.         Corzine and his former union-leader
been litigation over whether electronic          Gov. Jim Gibbons was ordered to turn            girlfriend is protected by the executive
records are to be legally treated the same as    over e-mail messages requested by the           privilege, and the New Jersey Supreme
all other public records, they are generally     Reno Gazette-Journal. Of the 104 messages       Court upheld the order protecting it from
regarded as such. Barr v. Great Falls Intern.    requested, the judge determined 98 fell         release. Wilson v. Brown, 404 N.J. Super.
Airport Authority, 326 Mont. 93, 107 P.3d        within the transitory or privileged catego-     557 (2009).
471 (2005) (although the specific issue of       ries that did not require release.                  For the purpose of retention and back
whether an electronic record constitutes a          Also, e-mail of the trustees of the Clark    up, electronic messages are treated in the
public record was not raised, the court held     County School Board was held to be a            same way as other records. The New Jersey
that an arrest record from Alaska contained      public record. Gray v. Clark County School      Administrative Code (N.J.A.C. 15:3 et seq.)
in national computer database was public         District, No. 53391, Nev. Sup. Ct.              sets forth retention schedules for various
criminal justice information).                                                                   records, including electronic records. The
    However, the server for the e-mail of        New Hampshire                                   retention schedules vary based on the con-
officers and employees of state government           New Hampshire updated its records           tents of the records.
is not maintained in a manner that permits       law in 2008 to include as “governmental
easy access. The only way to access these e-     records” any written communication or           New Mexico
mail messages is to request the agency that      other information, “whether in paper,              The definition of public records broadly
maintains the state server (the Department       electronic, or other physical form, received    includes “all documents, papers, letters,
of Administration) to retrieve computer          by a quorum or majority of a public body in     books, maps, tapes, photographs, record-
storage tapes and essentially recreate the       furtherance of its official function, whether   ings and other materials, regardless of
information. The department charges for          at a meeting or outside a meeting of the        physical form or characteristics, that are
its time and effort in recreating these e-mail   body.” RSA 91-A:1-a, III.                       used, created, received, maintained or held
messages, and it is often exorbitant. This           Litigation prompted the legislative         by or on behalf of any public body and re-
issue will likely lead to litigation.            update. In Hawkins v. New Hampshire             late to public business, whether or not the
    Electronic messages are legally treated      Department of Health and Human Services,        records are required by law to be created or
in the same way as other records in terms        147 N.H. 376 (2001), a party requested in-      maintained.” § 14-2-6(E), NMSA 1978. E-
of retention and back-up.                        formation contained in databases of a state     mail is subject to disclosure under the law.
                                                 agency. Because the requested information
Nebraska                                         did not take the form of an existing record,    New York
   The Nebraska public records law has           the court ruled it was not a public record          The definition of an agency record cov-
for many years included electronic records       and denied the plaintiff’s request.             ered by the Freedom of Information Law
in its definition of public records. Neb.            However, the court concluded its deci-      is sufficiently broad to include electronic
Rev.Stat. § 84-712.01(1) (Reissue 2008)          sion by stating: “The issues in this case       messages maintained by government agen-
(“Public records shall include all records of    foreshadow the serious problems that            cies. FOIL § 86(4). Whether a particular
documents regardless of physical form. . . .     requests for public records will engender       electronic communication is exempt from
Data which is a public record in its original    in the future as a result of computer tech-     disclosure under FOIL will be determined
form shall remain a public record when           nology. Unless the legislature addresses        by its content, rather than by the nature
maintained in computer files.”).                 the nature of computerized information          of the medium or format in which it is
   The Nebraska Records Management               and the extent to which the public will be      maintained by the agency. Matter of Data
Act requires each agency to submit a             provided access to stored data, we will be      Tree, LLC v. Romaine, 9 N.Y.3d 454, 849
records retention and disposition sched-         called upon to establish accessibility on a     N.Y.S.2d 489 (2007) (“FOIL does not
ule to the secretary of state; the agency        case-by-case basis. It is our hope that the     differentiate between records stored in
may then dispose of record only in ac-           legislature will promptly examine the Right     paper form or those stored in electronic
cordance with such approved schedule.            to Know Law in the context of advancing         format”); Babigian v. Evans, 104 Misc.2d

Spring 2009	                                       Access to Electronic Communications	                                                   9
140, 427 N.Y.S.2d 688 (Sup. Ct., N.Y. Co.       is made for access to a record on a backup        a record upon receipt and would thereby be
1980) (“information is increasingly being       or for a copy of an electronically stored         subject to disclosure under the Oklahoma
stored in computers and access to such data     record, the public entity may charge a            Open Records Act. Also, an e-mail from an
should not be restricted merely because it      reasonable fee for providing the copies,          employee of the legislature would become
is not in printed form”), aff’d, 97 A.D.2d      including costs attributable to the use of        a record upon being received by a third-
992 (1st Dep’t 1983).                           information technology resources. NDCC            party public body or official, and so would
    Two FOIL amendments made in 2008            44-04-18. Electronic records are legally          be subject to the Oklahoma Open Records
— which seemingly apply to all types of         treated the same way as other records in          Act. 2008 OK AG 19.
electronic communications — require an          terms of retention and back-up.                       Additionally, records of government
agency to take public access considerations                                                       business belong to the public even if they
into account when it contracts with outside     Ohio                                              are created, received or stored on an of-
vendors and designs electronic information          E-mail communications are treated in          ficial’s private smart phone or laptop,
systems. New language added to FOIL in          the same fashion as other paper records           according to an Oklahoma AG opinion.
the form of § 87(5)(b) prohibits an agency      under the open records law. Ohio Rev.             2009 OK AG 12.
from entering into or renewing a contact        Code § 149.011(A) and § 149.43(A); State              Electronic messages are treated the
for the creation or maintenance of records      ex rel. Wilson-Simmons v. Lake County Sher-       same as paper documents in terms of reten-
where it would impair the public’s right of     iff’s Department, 82 Ohio St. 3d 37, 693          tion and back-up. However, an agency may
inspection or copying.                          N.E.2d 789 (1998). This is true regardless        convert the e-mail to a hard copy when it
    Section 89(8) of FOIL, which pro-           of whether the e-mail is on a government          does not have the capability to maintain
vides that any person who, with intent to       or private account. State ex rel. Glasgow v.      records in the original format, provided
prevent public inspection of an agency          Jones, 119 Ohio St.3d 391 (2008) citing           that other records exist from which an in-
record, “willfully conceals or destroys any     Wilson-Simmons, 82 Ohio St. 3d 37.                terested party could ascertain all significant
such record shall be guilty of a violation.”        In State ex rel. Glasgow v. Jones, 119 Ohio   material contained in the electronic record.
Although distinct from a specific retention     St.3d 391 (2008), the court held a requester      2001 OK AG 46.
policy governing electronic information         was not entitled to access to text messages           Public officials and employees are pro-
files, this provision would seem to apply       sent by a state representative because they       hibited from altering or destroying public
with full force and effect to any situation     did “not document work-related matters”           records on their private communication
where agency personnel have intentionally       and thus were not public records. The             devices unless allowed to do under the
failed to preserve or have purged electronic    requester, however, did receive access to         state Records Management Act. 2009 OK
communications to avoid disclosure under        e-mail messages.                                  AG 12.
FOIL.                                               In State ex rel. Toledo Blade Co. v. Seneca
                                                County Board of Commissioners, 120 Ohio           Oregon
North Carolina                                  St.3d 372 (2008) the Ohio Supreme Court              Electronic messages and files are treated
    The state’s definition of public records    required a county board to retrieve e-mail        the same as paper files and documents
specifically includes “electronic data-         messages that were deleted from its sys-          under Oregon’s Public Records law. ORS
processing records” and says the “physical      tem in violation of its records retention         192.410(4)(a). Whether the message is a
form or characteristics” of a document have     policy. The board had to pay for the cost         public record or exempt from disclosure
no bearing on whether it is a public record.    of retrieval.                                     depends on its content.
    A lawsuit was pending in May 2009               E-mail messages are subject to the same          Electronic communications are also
involving access to e-mail messages of          retention schedules as paper records based        treated the same as paper records in terms
former Gov. Mike Easley. A whistleblower        on their content.                                 of retention. State guidelines require
had disclosed that the governor’s press of-                                                       routine back-up and periodic copying or
fice discouraged the use of e-mail because      Oklahoma                                          migration to new hardware or software sys-
of the paper trail it left and directed that        All documents regardless of physical          tems to appropriately retain such records.
when e-mail on a controversial subject was      form are records available for public in-         Attorney General’s Manual, I, C, (1).
unavoidable, agency public affairs direc-       spection under the open records law. 51
tors were to “double delete” e-mails from       Okla. Stat. Supp. 2005 § 24A.3.1. E-mail          Pennsylvania
computer systems. Easley established the        in either electronic or paper form is subject        A record includes any information or
E-Mail Records Review Panel that issued         to the Act. 2001 Okla. Op. Att’y Gen. 7.          document “regardless of physical form or
recommendations on retention, most of               A recent attorney general opinion ad-         characteristics” and includes information
which were signed on the governor’s last        dressed various issues related to electronic      “stored or maintained electronically.” So
day in office.                                  communications. Communications among              long as an e-mail satisfies the Open Re-
    There is no legal distinction in the law    legislators, whether written or electronic,       cords Law’s definition, the law requires
on access and retention between electronic      are not subject to disclosure because, except     access.
and paper documents.                            for financial records, the legislature and           However, local governments are in-
                                                legislators are not a “public body” covered       terpreting the changes to the law that
North Dakota                                    under the Oklahoma Open Records Act.              went into effect in 2009 as applying only
   The open records laws apply per the              However, an e-mail created by a third-        to e-mail messages that are stored on
statute to all forms of records, including      party public body or official and sent to a       government computer servers. Some lo-
electronic messages. NDCC 44-04-18.             legislator would be a record and thus sub-        cal governments do not maintain e-mail
   Access to electronically stored records is   ject to the Oklahoma Open Records Act.            messages for any length of time on servers,
free if the records are recoverable without     An e-mail sent by a legislator to a third-        or only have forwarding services that send
the use of a computer backup. If a request      party public body or official would become        e-mail automatically to an official’s private


10	                                               Access to Electronic Communications	                                            Spring 2009
account. In such cases, those e-mail mes-        panel advised the city on how to respond        to public disclosure. Op. Tex. Att’y Gen.
sages have not been accessible in response       to state workplace safety violations and how    No. JC-3828 (2001). There is no firm state
to open records requests.                        to hand-pick firefighters to speak publicly     policy for retention of e-mail; for example,
                                                 about their experiences in order to fight       open-government advocates urged reform
Rhode Island                                     criticism of the department’s handling of       when it was discovered that Gov. Rick
    The state’s Open Records Law treats          the fire.                                       Perry’s aides were instructed to routinely
electronic mail messages as a public record,         A “meeting” under the open meetings         delete office e-mail after seven days.
except for messages sent by or to elected        laws includes the convening of a quorum             In April 2009 a Texas appellate court
officials with or relating to their constitu-    of the constituent membership of a public       reversed a trial court’s decision that a Dallas
ents or to elected officials in their official   body, whether in person or by means of          mayor’s Blackberry e-mail messages were
capacities. R.I. Gen. Laws § 38-2-2(4)(i).       electronic equipment, to discuss or act         public information, leaving the question
    Three 2006 Attorney General Opinions         upon a matter over which the public body        open for further judicial interpretation.
discuss the possibility that e-mail exchanges    has supervision, control, or jurisdiction.      The trial court had held that because the
between and among the members of a               S.C. Code Ann. § 30-4-20(d). No chance          messages were made in connection with the
public body may, under certain conditions,       meeting, social meeting or electronic com-      transaction of official business, they were
constitute a violation of the Open Meetings      munication may be used in circumvention         public under the Texas Public Information
Act. To be unlawful that way, the e-mail         of the spirit of the requirements.              Act, as information “collected, assembled,
messages must involve a majority of the                                                          or maintained under a law or ordinance or
members of the public body and discussion        South Dakota                                    in connection with the transaction of of-
or action relating to a matter over which            A 2009 revision to the state’s open         ficial business by . . . or for a governmental
that public body has supervision, control,       records law shifted the legal standard for      body.” The city argued against release
jurisdiction or advisory power. R.I. Gen.        all state records — including electronic re-    because the messages were not “collected,
Laws §§ 42-46-2 and 42-46-5; In re Loparto       cords — to presume they are public records      assembled, or maintained by or for the
v. Lincoln Town Council, 2006 WL 4563862         unless an exception to the law would allow      city, and the city [did] not own or have the
(R.I. Attorney General Opinion, May 19,          them to remain private. Electronic records      right of access to them” since they were
2006; In re McFadden v. Exeter/West Green-       are not specifically addressed in the new       sent from the Blackberry device and not
wich Regional School Committee, 2006 WL          law; however, the state records manage-         through the office server. City of Dallas v.
4573866 (R.I. Attorney General Opinion,          ment program statutes pertain to records        Dallas Morning News, LP, 2009 WL 944395
June 6, 2006); In re Cerullo v. West Warwick     in any physical form and make them state        (Tex. App 2009).
Town Council, 2006 WL 4573895 (R.I. At-          property. S.D.C.L. § 1-27-9 and S.D.C.L.            A case pending in the Fifth Circuit arose
torney General Opinion, Oct. 27, 2006).          § 1-27-10.                                      out of e-mail messages exchanged between
    Electronic messages are legally treated                                                      city councilors in Alpine, Tex., discussing
in the same way as other records in terms        Tennessee                                       the time and content of a council meeting
of retention and back-up by statute un-             The state in 2008 made its most sweep-       in violation of the Texas Open Meetings
der R.I. Gen. Laws § 38-3-1 et seq. and          ing reforms to the state’s Open Records         Act. The U.S. Court of Appeals held
regulation under R.I. Administrative Code        Law in the past 20 years. With regard to        that the First Amendment protected the
35-000-015.                                      electronic messages, the portion of the law     councilors’ rights to communicate with
                                                 that revises Tennessee Code Annotated           one another and ordered that the open
South Carolina                                   §10-7-503 (a)(1) provides that public re-       meetings law be subject to a heightened
   Public records, as defined by the South       cords include “all documents . . . regardless   standard of constitutional review or else
Carolina Freedom of Information Act and          of physical form or characteristics made or     it would be considered invalid. Rangra v.
the Public Records Act include “all . . . doc-   received pursuant to law or ordinance or in     Brown, No. 06-51587 (Apr. 27, 2009). The
umentary materials regardless of physical        connection with the transaction of official     parties have asked the full appeals court to
form or characteristics prepared, owned,         business by any governmental agency.”           rehear the case. That request was pending
used, in the possession of, or retained by a        The new law also includes the creation       as of publication.
public body.” Therefore, records created         of a state ombudsman, called the Office
and stored electronically must be managed        of Open Records Counsel. Along with an          Utah
according to the law. S.C. Code Ann. § 30-       advisory committee, the office is charged          The Government Records and Manage-
4-20(c); S.C. Code Ann. § 30-1-10. The           with issuing guidance on electronic records     ment Act defines “public record” to include
Public Records Act does not differentiate        issues.                                         “electronic data,” “documents” and “other
between types of media; records created or          According to state statutes, paper and       documentary material regardless of physi-
formatted electronically are covered. The        electronic copies should be treated the         cal form or characteristics.” Utah Code
South Carolina Department of Archives            same with regard to retention.                  Ann. § 63G-2-103(22)(a). Public records,
and History develops and issues records                                                          however, do not include personal com-
retention schedules to authorize the legal       Texas                                           munications sent from or to a government
disposition of public records.                      The Public Information Act covers            officer or employee who is acting in his or
     In 2007, e-mail messages released           virtually all information possessed by          her private capacity.
pursuant to an open government request           governmental bodies; “the form in which            All governmental entities (except those
seeking information about a deadly fire          a governmental body stores information          that are permitted to maintain their own
revealed a close relationship between the        does not affect its availability.” Tex. Att’y   retention schedules) “shall file with the
city of Charleston and a supposedly inde-        Gen. ORD-461 (1987). Electronic mail            State Records Committee a proposed
pendent investigatory panel. The e-mail          generated or received by a public entity        schedule for the retention and disposition
messages showed that a member of the             may be but is not automatically subject         of each type of material that is defined as


Spring 2009	                                       Access to Electronic Communications	                                                   11
a record under this chapter.” Utah Code          elected officials constitutes a “meeting”           A case pending before the West Virginia
Ann. § 63G-2-604(1)(a). Although section         subject to the FOIA provisions. In evaluat-      Supreme Court will determine whether e-
63G-2-604 does not distinguish between           ing the issue, the court specifically noted      mail exchanged between a supreme court
paper and electronic records, it also does       that “there is no question that e-mails fall     justice and a party in a case before the court
not preclude government entities from            within the definition of public records          are public records under the FOIA. The ju-
submitting proposed retention schedules          under [FOIA].” Beck v. Shelton, 593 S.E.2d       diciary is subject to West Virginia’s FOIA.
that make such distinctions; indeed, the law     195, 199 (Va. 2004).                                Electronic messages are legally treated
appears to expect it in requiring proposed           Retention of electronic records is gov-      in the same way as other records in terms
schedules for each type of material that         erned by the Virginia Public Records Act,        of retention and back-up. However, there
qualifies as a record. § 63G-2-604(1)(a).        Va. Code § 42.1-76, et seq. (the “VPRA”).        have been no cases in which the meaning
                                                 Whether an electronic communication              of the retention section of West Virginia
Vermont                                          falls within the VPRA’s retention mandates       law has been judicially defined, so it is not
    E-mail and other electronic messages         depends on the content of the communica-         certain that a “record” would include elec-
are included in the definition of “public        tion, not its form. Va. Code § 42.1-77. Ac-      tronic messages. W.V. Code § 5A-8-3. If
record.” 1 V.S.A. § 317(b) (Cum. Supp.           cordingly, the VPRA pertains to all types        electronic messages are included within the
2008) (a public record is “any written or re-    of electronic communications so long as          definition of “record”, then they are subject
corded information, regardless of physical       the information contained within “docu-          to the same preservation requirements as
form or characteristics, which is produced       ments a transaction or activity by or with       paper documents. W.V. Code §  5A-8-4,
or acquired in the course of public agency       any public officer, agency or employee of        and W.V. Code § 5A-8-17.
business”).                                      an agency.”
    In 2008, the Vermont Superior Courts                                                          Wisconsin
issued decisions in two cases under the          Washington                                          E-mail messages can be obtained under
Access to Public Records Act involving               Although practices vary by agency, re-       the open records law just as any other
e-mail messages.                                 quests for electronic communications are         record would be. McCullough Plumbing,
    Personal e-mail communications be-           generally not controversial in Washington        Inc. v. McFarland, 288 Wis. 2d 657 (2005).
tween the Burlington city attorney and two       and are treated the same as any other re-        They are subject to the same exemptions
women working for the city with whom he          cords request.                                   and privileges, such as the attorney-client
was allegedly romantically involved were             In June 2007, the attorney general ad-       privilege.
exempt from disclosure as “personal docu-        opted Model Rules for Electronic Records.           E-mail messages are also subject to
ments” under 1 V.S.A. § 317(c)(7). Gannett       The rules are non-binding “best practices”       the state’s records retention policies, but
Vermont Publ’g, Inc. v. City of Burlington,      for state and local agencies to follow in ful-   a failure to comply with the policies can-
No. 628-9-07 Wncv at 1-3 (Wash. County           filling requests for electronic documents.       not be “attacked” under the open records
Super. Ct. Oct. 6, 2008).                        Among other things, the rules recognize          law. State ex rel. Gehl and DSG Evergreen
    E-mail messages sent between school          that requests for electronic public records      F.L.P., v. Connors, et al., 306 Wis.2d 247
board members regarding a vote to move           should be addressed in the same manner as        (Wis. 2007).
sixth graders to a new school were exempt        requests for print records.                         The Wisconsin Supreme Court was
under the deliberative process and inter-            Washington’s Public Records Act makes        considering in 2009 whether “employees’
departmental communications privileges           no distinction between electronic public         personal e-mails are public records and, if
under the law. 1 V.S.A. § 317(c)(4) and (17).    records and traditional paper records. One       they are, whether public policy reasons out-
Bethel v. Bennington Sch. Dist., No. 403-10-     recent case held that an e-mail sent by a        weigh the public’s interest in disclosure.”
07 (Ben. County Super. Ct. Jul. 24, 2008).       private citizen to the home computer of          The case, Schill v. Wis. Rapids School Dist.,
    Each public agency must establish and        a public official was a public record — at       No. 2008AP000967-AC, involves school
maintain a records management program            least, once it became the subject of public      employees who sought an order from the
to ensure the records are available to the       comments at a city council meeting. O’Neill      court determining whether the e-mail
public. 3 V.S.A. § 218 (Cum. Supp. 2008).        v. City of Shoreline, 145 Wash .App. 913, 187    messages are public. The state’s Court of
Further, a custodian of public records may       P.3d 822 (2008).                                 Appeals has asked the Supreme Court to
not destroy or dispose of a public record            State law requires agencies to develop       consider the question, because there is no
without approval from the state archives         appropriate record retention policies,           opinion yet addressing the issue and it is of
division. The General Record Schedule            including for electronic records. RCW            significant importance to the public.
issued by the Vermont State Archives and         40.14.020. An electronic or e-mail version
Records Administration requires that sub-        of a public record must be retained for the      Wyoming
stantive correspondence be maintained for        same period of time as if it were in paper          “Private communications” between a
at least three years. However, the Vermont       form. Agency practices vary widely and           legislator and a constituent, including e-
legislature apparently has only a 90-day         compliance with these guidelines is not          mail, are not public records. Communica-
retention policy for all e-mail on its server.   universal, particularly at the local level.      tions, including e-mail messages, between
                                                                                                  a legislature and legislative staff, as well
Virginia                                         West Virginia                                    as contractors and consultants, are also
   “Public records” subject to the Freedom          E-mail messages are treated the same as       confidential.
of Information Act include electronic            any other records under the West Virginia           The law does not distinguish the treat-
records. The Virginia Supreme Court              Freedom of Information Act; that is, if they     ment of electronic messages from any other
considered the circumstances in which            are public records, they should generally        public record and should be retained and
an exchange of e-mail messages between           be released.                                     disposed of as set forth in W.S. 9-2-411.




12	                                                Access to Electronic Communications	                                           Spring 2009

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Access to Electronic Communications of Government Officials in the 50 States

  • 1. Access to Electronic Communications As technology brings electronic communications such as e-mail, text messaging and instant messaging into the mainstream of workday activity, governments from the federal down to the local levels are charged with evaluating how to treat those communications. Are they public records, subject to release just as any other record? Can the activity that occurs in those exchanges constitute a “meeting”? While new cases and legislation may specifically address these and related issues, many governments are still figuring out how to treat their electronic communications. Spring 2009
  • 2. An overview of access to electronic communications As the Unites States government steadily progresses in its shift The federal government is not the only government body that from paper to electronic records, transparency law has unfortu- appears to be making the small, but necessary, jump in logic that nately struggled to keep up. It is a common obstacle in emerging that these types of electronic communications are in fact official bodies of law: the practical conflicts have developed ahead of a records — just as crucial as paper records — to which the public firm legal solution. should have access. Reports that the Bush administration may have deleted millions of official White House e-mail messages and that it conducted of- State Law — Developing, But Far From Settled ficial business through private Republican Party e-mail accounts On a smaller scale, the body of law on government electronic have thrust this issue to the forefront of the national stage. The communications across the states has been growing slowly over the administration blamed technological failure for the loss of the past few years as e-mail use and mobile device communication have e-mail. But whatever the cause, the gaping hole in the nation’s become more prevalent in government offices. The appropriate- presidential archives sparked reintroduction of the Electronic ness of releasing the content of these communications is especially Message Preservation Act, H.R. 1387, in Congress in March 2009. crucial, as the release of text messages exposed serious corruption The measure, if passed, would strengthen federal legal require- in the form of perjury in a case that cost Detroit taxpayers more ments for the retention of such messages. than $8 million. That 2008 case led to the ouster and prosecution The notion that official government e-mail should be stored and of former Detroit Mayor Kwame Kilpatrick, and a Pulitzer Prize open to the public is not a new one. The Clinton administration for the Detroit Free Press. — the first in which electronic communication became widespread A majority of states now recognizes that public officials’ elec- — archived e-mail using its Automated Records Management tronic communications should be processed and released in the System (ARMS), which the Bush administration dismantled in same way as hard copies of official communications. Of course, favor of a new system called Electronic Communications Records states differ on the range of electronic communications they say Management System (ECRMS). Many of the missing messages should be exempt from records requests. A few states exclude were lost between 2003 and 2005, roughly the time period in governors or other public officials from such requests altogether, which the switch was taking place. The ARMS program wasn’t though most do not. Public officials increasingly conduct gov- foolproof — some e-mail messages went missing in the 1990s, too ernment business with their personal e-mail accounts and cell — but Clinton’s policy stipulated that the Presidential Records Act phones or, conversely, use government accounts for personal required maintenance of all records, including e-mail. It is unclear communication. That has presented its own dilemma: Should what the Bush administration’s policy on electronic records was. personal electronic communications be exempt because of their In January 2009, as the Bush administration prepared to close private nature? Most states that have addressed the issue of elec- up shop, Magistrate Judge John Facciola issued an order in National tronic communication retention have determined that job-related Security Archive v. Executive Office of the President that all White communications must be saved. How long they should be kept, House e-mail records had to be protected during the transition. however, is an unsettled matter. There is ongoing or recently Facciola took the opportunity in his order to underscore the settled litigation on this issue in several states, including Missouri broader value of electronic records in the public arena: “[T]he and North Carolina. emails that are said to be missing are the very heart of this lawsuit and there is a profound societal interest in their preservation. They Electronic Communications Under Sunshine Laws are, after all, the most fundamental and useful contemporary re- Government officials are more frequently conducting business cords of the recent history of the President’s office.” through e-mail, cellphone calls, text messages and other forms of The watchdog groups Citizens for Responsibility and Ethics electronic communication. Accordingly, states including Colorado, in Washington and the National Security Archive, which filed the Tennessee and Florida have moved to include records of these suit, agreed with the government to stay the case in April 2009 as electronic communications as items subject to request under local they worked on an agreement with the new Obama administration. Sunshine laws. Courts have developed more precedent on e-mail than any other form of electronic communication. Many state courts have Access to Electronic Communications considered the classification of a series of e-mail exchanges as an open record or meeting. Some have also heard cases regarding the © 2009 The Reporters Committee for Freedom of the Press overlap of official and private communication in both government- Story by Cristina Abello. provided and personal accounts. That point is at issue in one Alaska citizen’s lawsuit to compel disclosure of official e-mail Gov. Sarah Matthew B. Hanson contributed to the legal research in this guide. Palin transmitted through a private Yahoo! address. On the other A special thank you to the nearly 100 volunteer lawyers around side of that coin, Iowa Gov. Chet Culver recently announced that the country who aided us by researching the laws in their states. he will release e-mail sent in his first two years of office using This guide was funded by a grant from the McCormick private computers and non-government servers that were used Foundation. to conduct state business. Requests to access public officials’ text messages and cell phone records have also generated litigation in recent years. The Detroit 2 Access to Electronic Communications Spring 2009
  • 3. Free Press and The Detroit News won a lawsuit to compel disclosure silence on the issue does not indicate a specific attempt by state of text messages that eventually revealed that Kilpatrick and one of officials to exempt e-mail and other electronic communications his aides lied under oath. That led to 99 days in jail for Kilpatrick, from sunshine laws. Finally, on the other end of the spectrum, a few who pleaded guilty to obstruction of justice in the matter. states have taken steps to shield from records requests the e-mail Computer-based instant messages in government offices are communications between public officials and their staff members. not immune from open records requests, either. Although the Rhode Island, Arkansas, California, Louisiana, Massachusetts, messages usually have to involve discussion of public business Michigan and South Dakota exempt their governors from having to be considered public records, in cases of potential corruption to disclose e-mails under state sunshine laws. or improper behavior, even private instant messages have been released. In 2008, for instance, Ohio Attorney General Marc Electronic Communications as Public Meetings Dann was impeached and eventually resigned after the Columbus States have split on whether multiple e-mail messages between Dispatch requested records pursuant to a sexual harassment case public officials qualify as a public meeting. The designation of an e-mail chain as a public meeting relies on the theory that e-mail and other similar communications can be so instantaneous that they might allow officials to conduct government business in place of convening at a live, in-person meeting. Arizona law says that, for purposes of its public meetings laws, meetings can take place “in person or through technologi- cal devices.” A Delaware attorney general opinion, responding to a complaint about a local nominating committee’s practices, found that “serial e-mails” allowed com- mittee members to “receive and comment on other members’ opinions and thoughts, and reach a consensus on action to take. … [The office] believe[s] that under FOIA this can amount to a meeting of the public body, and that the open meeting law does not only apply to a physical gathering in a single place and time.” Missouri’s access laws were expanded AP PHOTO/MANUEL BALCE CENETA in 2004 to define a public meeting as any meeting at which any piece of public busi- Archivist of the U.S. Allen Weinstein, center, testified in 2008 at a House oversight committee hearing on electronic records preservation at the White House. ness is discussed, formulated or decided, and which is attended by a majority of the body’s and inadvertently uncovered instant messages and e-mail that members. The new laws specifically mention online chat rooms and revealed an affair between Dann and his scheduler. message boards as locations where public meetings may take place. Virginia, however, has taken the opposite position in saying that, E-mail Records as Public Records under its open meetings law, a meeting cannot be held by e-mail, While not all states have explicitly addressed whether e-mail because there is no physical “assemblage” of people. records are public, notably, no state has wholly excluded e-mail The split among states on this issue seems to stem from dif- from the range of records subject to its open government law. A fering constructions of sunshine laws’ gathering and assemblage few states, such as Colorado and Tennessee, have enacted laws requirements. Electronic communications like e-mail present that expressly state that public officials’ e-mail is subject to open public officials the chance to do substantial government business records laws and may be subject to public inspection. like that which occurs in meetings without ever really “meeting;” Attorneys general from some states, including Florida, have but on the other hand, most public-meetings statutes require that issued advisory opinions that e-mail involving official business is a there be some kind of physical “gathering” or “assemblage.” public record. Others, including North Carolina, South Carolina and most recently South Dakota, necessarily include e-mail in Public E-mail, Cell Phone Accounts state sunshine laws because the language specifies that it covers Used for Private Communications government records “regardless of physical form.” Perhaps the most contentious issue in deciding whether certain Still other states have gone the judicial route to incorporate e- communications are subject to state sunshine laws is whether they mail into the domain of public records, as citizens and journalists were transmitted or received as part of an official’s job. “‘Private’ or have brought lawsuits to compel disclosure. Ohio, for example, ‘personal’ e-mail messages ‘simply fall outside the current defini- now defines e-mail under “electronic records” in its law. Its courts tion of public records,’” according to the Supreme Court of Florida. have said: “E-mail messages and correspondence are ‘documents, Just as public officials cannot escape open records requirements by devices, or items’ under the first prong of the definition of ‘re- having a private entity maintain physical custody of the records, cords.’” In Virginia, one court put it bluntly: “There is no question private records do not become subject to open records laws simply that e-mails fall within the definition of public records.” by being in the custody of a public official. A Tennessee court in Several states, such as Alabama, do not address e-mail in either 2005 incorporated the same line of reasoning into its case law, their statutes or case law related to open records. But these states’ relying heavily on the Florida decision. Spring 2009 Access to Electronic Communications 3
  • 4. Other reasons that a public official’s e- of Ohio open records laws. mail might be excluded from open records Confusion arises where disclosure include lack of relevancy to the courts — and government official’s job; exposure of intimate details officials themselves — have about the person’s personal and private life; to decide what must be kept and limitations on the disclosure of some and what may be deleted personnel records. without always having clear One Arizona opinion demonstrates a guidelines or parameters. common approach to the threshold deter- Even in cases where e-mail mination of when officials’ e-mail becomes messages are considered an open record: The Arizona Supreme Court public records, laws are fre- held that the state’s inclusion of e-mail in quently silent on whether its open records law “does not encompass any messages may be deleted, documents of a purely private or personal and if so, after how long. In nature. Instead, only those documents hav- the Ohio case, officials were ing a ‘substantial nexus’ with a government not wrong to have disposed agency’s activities qualify as public records.” of items that were “no longer A Colorado court decided a case brought of administrative value” and by The Denver Post with the finding that “not otherwise required to private cell phone records are not subject to be kept, in accordance with requests under the state Open Records Act the office’s properly adopted even if an official admits to using the phone policy for records retention for official public business. The newspaper and disposal.” sought more than 19 months of cell phone Several high-profile re- records that were thought to contain the cords requests and lawsuits phone numbers of people with whom Gov. have been filed in recent AP PHOTO Bill Ritter had discussed state business. years to challenge the fre- Another dispute occurred in New Jersey: The controversy surrounding former Detroit Mayor quency with which officials Kwame Kilpatrick led state courts to include text Gov. Jon Corzine was initially ordered in are allowed to delete job- messages in the list of accessible open records. May 2008 to turn over more than 700 pages related e-mail. Missouri of e-mail messages he exchanged with his former girlfriend Carla Gov. Matt Blunt in December settled a lawsuit that arose from Katz, a labor union leader. Eventually, New Jersey’s intermediate a whistleblower’s outing of Blunt’s plan to regularly delete office appellate court held that executive privilege shields the commu- e-mail messages he wanted to keep away from news outlets and nications from the public. On March 19, New Jersey’s highest constituents — an open records violation. A settlement in the case court declined to hear an appeal from the plaintiff, a Republican called for the governor’s office to turn over thousands of e-mail state politician, ensuring that the e-mail messages would not be messages to a special investigator. forcibly released. Texas Gov. Rick Perry’s office has a policy of deleting of- fice e-mail once a week — a policy that has been in place since Text Messages George W. Bush held the office in the late ’90s. John Washburn, The resignation and prosecution of former Detroit Mayor a blogger from Wisconsin, took issue with this short time period Kwame Kilpatrick highlighted Michigan courts’ willingness to for e-mail retention and set up a computer-generated process to include text messages in the list of accessible open records, as well repeatedly request the governor’s e-mail. Though the governor’s as the conflicts that can arise when the electronic communications office ultimately was willing to comply with the request, it pre- in question are transmitted and maintained by private companies. sented Washburn with a $568 bill for its efforts in compiling the The Michigan Court of Appeals in February 2008 ruled that text first four days’ worth of requested e-mail messages. Washburn messages between Kilpatrick and a top aide were public records. eventually paid the office’s fees with the help of donors and posted The two had maintained an extramarital affair, lied about it under the e-mails online. oath in a prior case, and were investigated for using city funds And in North Carolina, after a controversy erupted over to pay off a fired police officer who had knowledge of the affair. reports that the governor’s press office ordered the state Depart- However, it remains an open question whether government ment of Health and Human Services to delete e-mail addressed agencies are required to maintain in-house records of officials’ to Gov. Mike Easley, the governor himself commissioned a study text messages, as well as if state sunshine laws extend to the text- in which journalists and administrative law specialists developed message records maintained by the private data carriers in such recommendations for how his office should manage its e-mail cases. communications. But the recommendations, which included treat- ing electronic records the same as paper records and mandating E-mail Retention Policies policies including training and archiving messages, are not legally Whether states conclude that electronic communications con- binding. stitute open records, public meetings or both, the sheer volume of E-mail retention policies likely will generate increasing such records raises essential issues regarding their maintenance. amounts of litigation — and deservedly so. In states where the is- A recent Ohio opinion stated that a state law that would give sue has not been settled by statute or case law, there are effectively government employees the authority to delete work-related e-mail no bright-line legal mandates requiring officials to retain e-mail was unreasonable because it would “authorize the unfettered de- records for a given period of time. This presents the risk of officials struction of public records,” and that if such messages are deleted doing what Blunt and Easley were accused of — deleting e-mail in violation of statutory obligation, it would constitute a violation to duck state sunshine law requirements. u 4 Access to Electronic Communications Spring 2009
  • 5. A state-by-state guide Alabama part of the public record and whether the the “broad” right of access to government The Alabama Open Records Law pro- public is entitled to an injunction stopping records, which are increasingly maintained vides access to “public writings,” without the official use of private e-mail accounts in electronic form. 88 Ops. Atty. Gen. 153. much elaboration. But recent statutes, case because this practice obstructs the public’s Courts construing the PRA have made law and attorney general opinions have access to the public record.  The case is clear that e-mail messages sent to or by recognized that the term includes elec- fully briefed, and argument is expected in government officials become part of the tronic records (and presumably electronic June 2009. government record, and that neither the messages). Ala. Code § 22-9A-21(f) (1997). Under the law, each government agency officials nor their constituents have reason- A 2007 court decision denied a request should have regulations or policies regard- able expectations of privacy in such com- for about 350,000 county employee e-mail ing its retention of records. AS § 09.80.140. munications. Holman v. Superior Court, 31 messages, citing that the defendants — only Media L. Rep. 1993 (2003). county commissioners — were not the Arizona On the other hand, in a decision not legal custodians of many of the messages. Under Arizona law, records subject to favorable to access to government e-mail Accordingly, the court said, they did not public disclosure include items produced messages, the First Appellate District have “legal authority or responsibility” or reproduced on “electronic media.” held that the Public Records Act did to release them; also, screening the mes- A.R.S. § 41-1350. E-mail communications, not preclude a government agency from sages to determine if they were subject to including those stored on backup tapes, are recovering more than $26,000 in costs as- disclosure under the open records law was required to be disclosed as public records. sociated with retrieving e-mail messages deemed an “enormous task” that created Star Publishing Co. v. Pima County Attorney’s that a school had sought for use in litigation “unreasonable and undue interference” Office, 891 P.2d 899 (Ariz. Ct. App. 1995). against the City of San Rafael. St. Vincent with the work the government should be However, e-mail of a personal nature, such School for Boys v. City of San Rafael, 160 Cal. doing. George v. Glasscock, No. CV-07-40 as grocery lists or e-mail messages between App. 4th 1426, 1437-39 (2008). (Cir. Ct. of Morgan County, Ala., June family members regarding dinner plans, is There are no published court decisions 12, 2007). not subject to disclosure under the public determining whether city council members records law. Griffis v. Pinal County, 156 P.3d may shield e-mail communications by us- Alaska 418, 421 (Ariz. 2007). ing their private e-mail accounts. Such a The public records law does not specifi- holding would create a large loophole in cally identify or address e-mail, but there Arkansas the Public Records Act. However, in Tracy is no evident argument that would exempt A public record includes “electronic or Press v. Superior Court, 164 Cal. App. 4th e-mail from disclosure under the public computer-based information,” Ark. Code 1290, 1294-1295, 1300 (2008), the court records law. E-mail was treated the same as Ann. § 25-19-103(5)(A), so the state open refused to allow discovery of a city coun- non-electronic documents in a 2000 case, records law encompasses e-mail. Ark. Op. cilwoman’s e-mail communications with a in which a court held that the government Att’y Gen. No. 2001-305. This opinion laboratory because she had sent them from need not disclose to the public commu- was issued by the attorney general prior to a private account. nications that would affect the quality of a 2001 legislative amendment revising the Finally, in San Lorenzo Valley Community governmental decision making. Docu- statutory definition to include this infor- Advocates for Responsible Education v. San ments that are both “predecisional” and mation, since the act was meant to include Lorenzo Unified School Dist., 139 Cal. App. “deliberative” are presumed privileged; to “data compilations in any form.” Ark. Op. 4th 1356, 1411 (2006), the court stated that gain disclosure, a requester must establish Att’y Gen. Nos. 2000-096, 99-018 (elec- the school superintendent’s testimony that that the public’s interest outweighs the tronically stored e-mail is public record). she had neglected to produce e-mail mes- assertion of privilege. Gwich’in Steering Additionally, it is the content of a sages in response to a Public Records Act Committee v. State, Office of the Governor, record, not its medium of storage (paper request, although she later produced them 10 P.3d 572 (Alaska 2000). or electronic,) that dictates its retention at deposition, was insufficient evidence of As to current issues in Alaska con- disposition under the Arkansas Freedom failure to produce available documents in cerning access to electronic messages, in of Information Act. Chapter 3, § 3.05[f], a timely fashion under the CPRA.  The October 2008 Andree McLeod filed suit and Chapter 7, § 7.02. court thus credited the superintendent’s against the Office of the Governor seeking testimony that her practice was to delete disclosure of 1,100 e-mail messages from California e-mail, and so she did not know that her Gov. Sarah Palin that concerned public The California Public Records Act re- laptop computer was actually saving some business, but were sent via private e-mail quires that the government grant prompt of them. accounts. There are two main issues before access to all non-exempt e-mail written to the court in the case. The first is whether or by government officials. Government Colorado any e-mail messages sent or received by Code Section 6252 (defining “writing” “Electronic mail” includes electronic public officials concerning state business covered by the PRA as including electronic messages that are transmitted through a are part of the public record as a matter of mail) and 6253.9 (requiring the govern- local, regional, or global computer net- law, even if the communications were sent ment to make the requested information work. Colo. Rev. Stat. § 24-72-202(1.2). or received via private e-mail accounts and available in any electronic format in which However, content of electronic mail that not through the state server. The second it holds the information). These two provi- does not bear a demonstrable connection issue is whether the e-mail messages are sions, considered together, give meaning to to discharge of public functions or to the Spring 2009 Access to Electronic Communications 5
  • 6. receipt or expenditure of public funds is photographs, cards, tapes, recordings or processing software, or other material, not a public record. Denver Pub’g Co. v. other documentary materials, regardless of regardless of the physical form, character- Board of Cty. Commrs. for Arapahoe Cty., physical form or characteristics prepared, istics, or means of transmission, made or 121 P.3d 190, 2005 WL 2203157 (Colo. owned, used in the possession of, or re- received pursuant to law or ordinance or in Sept. 12, 2005). tained by a public body” and expressly in- connection with the transaction of official In recent years, government entities cludes “information stored in an electronic business by any agency.” have sought to dissuade open records format.” D.C. Code Ann. § 2-502(18). In a 2008 Florida Attorney General requests by erecting significant financial Advisory Legal Opinion, it was reaffirmed barriers because of the Colorado Open Delaware that “e-mail messages made or received Records Act’s ambiguous fee provisions. The attorney general has evaluated by agency employees or officials in con- For example, when the Rocky Mountain several instances of whether electronic nection with official business are public News requested e-mail messages and cor- communications constituted “meetings” records and are subject to disclosure in the respondence between employees of the under the Delaware FOIA. absence of an exemption.” Op. Att’y Gen. Jefferson County Sheriff’s Department When two county council members, 08-07 (2008). However, personal e-mail and Jefferson County School District who did not constitute a quorum of the messages are not public records, even if following the Columbine High School council, exchanged messages, it was not placed on a government-owned computer massacre, the county responded that it considered to be a meeting subject to system. State v. City of Clearwater, 863 So. would cost a minimum of $1.07 million for FOIA. However, a phone call between six 2d 149, 150 (Fla. 2003). county attorneys to retrieve and review the members did constitute a meeting under A January 2009 report by the Commis- electronically stored communications and the law. In that opinion, the attorney gen- sion on Open Government Reform found determine which were required to be made eral said, “We caution all public bodies to that “the increased use of communications public. The newspaper dropped the request be careful not to discuss matters of public technology including personal computers after the county refused to waive the fees. business by electronic means in such a way and handheld devices has changed the The cities of Centennial and Denver have as could violate the open meeting require- nature of communication but it has not also both responded to targeted requests ments of FOIA.” Del. Op. Atty. Gen., diminished the value of Florida’s open to inspect public officials’ electronic com- 04-IB17, 2004 WL 2639714 (Del. A.G. government laws or the need for public munications by requiring that the requester Oct. 18, 2004). officials to consistently follow the law.” pay an approximately $2,000 fee. Electronic communications need not Commission on Open Government Re- For retention of records, including occur in “real time,” such as instant mes- form, Final Report (Jan. 2009). electronic records, agencies must maintain saging, chat or communications similar to “E-mail communications between a records management program with docu- a telephone conference call, to constitute members of a commission are public record mented policies and procedures. C.R.S. § a meeting. Three members of a nominat- and must be retained by law. Such discus- 24-80-102.7. ing committee (constituting a quorum) sions may violate the open meetings law, who exchanged a series of e-mail messages which applies to any discussion of public Connecticut over two days, resulting in a consensus of business between two or more members Connecticut’s Freedom of Information names to submit to the city council, were of the same board or commission.” Also, Commission has held that an exchange of deemed to have held a meeting under “the use of private computers and per- e-mail correspondence among a quorum FOIA. Del. Op. Atty. Gen. 03-IB11, 2003 sonal e-mail accounts to conduct public of members of a board or agency can con- WL 21431171 (Del. A.G. May 19, 2003). business does not alter the public’s right stitute a “meeting” for the purposes of the Because electronic messages meet the of access to the public records maintained state’s Freedom of Information Act. Emer- criteria for “public records” set forth in on those computers or transmitted by such ick v. Ethics Comm’n, Town of Glastonbury, 29 Del. C. § 502(7), they, like other re- accounts.” No. FIC 2004-406 cords, may be subject to all provisions of The commission noted, however, that Agencies are permitted to delete e-mail Delaware’s Public Records Law, 29 Del. retention issues were “less clear” when messages at will if they are “transitory” in C. § 501-526. Accordingly, for purposes public officials or employees used portable nature, meaning “non-record material such of retention and back-up, e-mail is treated handheld devices to send text or instant as junk mail, publications, notices, reviews, the same as paper records under 29 Del. messages to each other. It said the public announcements, employee activities, rou- C. § 501(c). records law most likely did not apply to tine business activities, casual and routine However, a 2006 attorney general such messages because they are “transitory communications similar to telephone opinion suggested there was no duty to in nature” and “analogous to the spoken conversations.” E-mail communications retain e-mail that may have qualified as a word.” However, a “discussion of public that are not transitory but are “less than public record. Because the requested e-mail business between two members of the permanent” are treated the same as their messages had been deleted, the attorney same collegial body using text or instant paper equivalent for retention purposes. general said the open records law was not messaging technology is a clear violation “Permanent or archival” e-mail messages, violated when the agency was unable to of the open meetings law.” such as those documenting state policies produce the e-mail. Del. Op. Atty. Gen., or processes, may be deleted only after 06-ID23, 2006 WL 3663142 (Del. A.G. Georgia transfer to paper or microfilm. Nov. 27, 2006). E-mail documents are not treated any differently than written correspondence. District of Columbia Florida Because the Open Records Act applies Although e-mail is not specifically According to Fla. Stat. § 119.011(12) to both “computer based or generated addressed by the statute, it should fall (2008), “public records” include “all docu- information” and to “letters,” e-mail cor- within the definition of a “public record,” ments, papers, letters, maps, books, tapes, respondence is subject to it. O.C.G.A. which “includes all books, papers, maps, photographs, films, sound recordings, data § 50-18-70 (a). 6 Access to Electronic Communications Spring 2009
  • 7. A case was pending as of May 2009 randa, books, papers, maps, photographs, most requestors because state government to determine whether the Open Records microfilms, cards, tapes, recordings, elec- is increasingly imposing heavily restrictive Act was violated when the Department of tronic data processing records, recorded “review” charges. Agriculture charged $4.3 million for the information and all other documentary The statute permits government to recovery of archived e-mail. E-mail is to be materials, regardless of physical form or charge for the actual costs of document kept for five years under the state’s reten- characteristics, having been prepared, or copying. Retrieval charges have been added tion schedule, but the department was not having been or being used, received, pos- as a cost that agencies can recover from following the requirements at that time. sessed or under the control of any public requesters, but now agencies are requiring Griffin Ind. v. Georgia Dep’t of Agriculture, body. 5 ILCS 140/2(c). E-mail is treated as a requestor to pay search fees based on No. 2005-CV-97935. In practice, however, any other public record. the number of data fields and electronic several agencies claim ignorance of the Conference calls, whether by video, records searched. existence of retention schedules and do audio, telephone or any kind of electronic Beyond that, agencies are following not follow them. means or “contemporaneous interac- the lead of the governor’s office by stating tive communication” may be considered that e-mail messages will not be produced Hawaii meetings under the Open Meetings Act. 5 until the requester agrees to reimburse the Under state law, there is no distinc- ILCS 120. E-mail constitutes an electronic government for time taken by staff lawyers tion between the treatment of electronic mean of communication and is covered by to review whether records that match messages and paper documents in terms the Act’s definition of “meeting.” 5 ILCS search terms are otherwise exempt or of storage and retention. Both types of 120/1.02. privileged. These attorney review charges documents are grouped together within shift the cost of access from government to the general definition of a “government Indiana the requester and, in many cases, make the record” as “information maintained by an Electronic mail is a public record and cost of access unaffordable. agency in written, auditory, visual, elec- must be available for inspection and copy- However, the governor’s office in May tronic, or other physical form.” Haw. Rev. ing unless an exception to disclosure in the 2009 released e-mail messages sent using Stat. § 92F-3. Any case or opinion that Access to Public Records Act (“APRA”) private computers and non-government references the treatment and retention of applies. servers in response to a request from The “government records” applies equally to Whether e-mail messages of a personal Associated Press. The content of the e-mail electronic messages and paper documents. nature are public records can be a difficult, dealt with the conduct of state business, Hawaii’s legislature deferred two bills in fact-intensive question for the courts. which the governor’s office said led to the 2009 that would have amended the defini- The public access counselor generalized: release. tion of “government record” to expressly “considering the APRA’s broad definition include electronic records. HI S.B. 678 and of ‘public record,’ an e-mail that is sent, Kansas 1652 were to be discussed further in com- received, or stored on the public agency’s Electronic messages are treated as mittee. Several bills were also introduced computer server may well be ‘maintained public records. (Attorney General opin- in 2009 to address retention — primarily or retained’ by the public agency that pro- ion 2002-1.) However, e-mail written by to incorporate the term “maintain” into the vides the server, even if the message of a public officials and sent on, to or from law and to require agencies to create a plan personal nature is ‘created’ by an individual personal-use computers but that does not for record retention. These bills, too, were public employee rather than the public go through public agency servers are not deferred for further committee discussion. agency.” (Feb. 1, 2006 Informal Opinion: public records. The state’s Office of Information Prac- Guidance Regarding Whether Personal Topeka city commissioners’ use of text tices issued an opinion that intra-agency Electronic Mail is a Public Record; see also messaging during a public meeting in 2007 e-mail must be disclosed in a matter related Feb. 1 2006 Informal Opinion: Alleged led the city attorney to issue a recommen- to an alleged criminal violation. OIP Op. Violation (finding that personal e-mail is dation to discontinue the practice. Ltr. No. 04-12 (July 9, 2004). able to be disclosed)). The retention of electronic messages is Kentucky Idaho governed by Indiana Code 5-15; electronic Personal e-mail between two state E-mail messages that are “informal messages should be retained in the same government employees using state e-mail communications between an employee manner as paper documents. Whether accounts on state computers must be and her supervisor, unrelated to person- e-mail is to be retained depends on the disclosed under Kentucky’s Open Re- nel administration” are not public records content of the e-mail. (See April 4, 2007 cords Act. Justice & Public Safety Cabinet under the open records law. “Rather, it is Opinion, 07-FC-58.) Not all e-mail mes- v. Malmer, et al, Franklin Cir. Court No. their relation to legitimate public interest sages need be retained or transferred to 06-CI-1373. that makes them a public record.” Cowles the state archives; for example, personal The Open Records Act and related Publishing Corp. v. Kootenai Co. Board of or spam e-mail is not subject to retention public access and retention requirements County Commissioners, 144 Idaho 259, 159 and may be deleted. apply equally to electronic and paper re- P.3d 896 (2007). cords. KRS 171.410(1) (defining “public Electronic messages are legally treated Iowa record” for purposes of Kentucky’s public the same as other records (paper docu- Iowa’s General Assembly has not yet agency retention statutes to include paper ments, etc) in terms of retention and passed its much-discussed open records and electronic records). back-up. reform legislation. Thus, the boundaries However, each state and local agency of electronic records access will continue is required by KRS 171.680 to establish Illinois to be determined by Iowa Code Chapter its own records retention protocols, sub- Public records are defined as all records, 22. Meaningful access to such records, ject to the administrative regulation and reports, forms, writings, letters, memo- however, is practically beyond the reach of oversight of the Kentucky Department Spring 2009 Access to Electronic Communications 7
  • 8. for Libraries and Archives. Most record same extent as paper records. The specific adopted formal standards for the storage, retention schedules adopted by Kentucky’s retention period depends on the subject retrieval and maintenance of long-term state and local government agencies differ- matter of the records. electronic records, but many municipalities entiate among various types of electronic and governments have voluntarily adopted and paper records. These vary widely from Maryland individual policies for retention of elec- agency to agency. E-mail can constitute a public record, tronic messages. whether printed or stored electronically. Louisiana 81 Op. Att’y Gen. Md. 140, 144 (1996). Michigan E-mail messages are treated the same Access to such records depends on their Though the state FOIA does not as other paper records under the open re- content, not their form. Md. State Gov’t expressly define electronic messages as cords law. La. Rev. Stat. Ann. § 44:1; City Code Ann. §§10-611 et. seq. (Maryland public records, two cases holding that tape of Pineville v. Aymond, 982 So.2d 292 (La. Public Information Act). Maryland’s State recordings and computer records were sub- App. 2008). Archivist and the Records Management ject to the law strongly suggest that most Requesters in Louisiana are able to Division of the State’s Department of electronic messages would fall under the request electronic copies of records under General Services create regulations set- law. Payne v. Grand Rapids Police Chief, 178 an April 2009 ruling from the state Court ting standards for record retention for Mich. App. 193, 443 N.W.2d 481 (1989); of Appeals. In Johnson v. City of Pineville, each state entity, including with respect to Farrell v. City of Detroit, 209 Mich. App. 7, 2009 WL 929841 (La. App. 2009) the court electronic records. Md. State Gov’t Code 530 N.W.2d 105 (1995). held that a requester should be accom- Ann. §§9-1007 and 10-632. Specifically, government text messages modated when seeking the reproduction were found to be public in recent cases, of records on a CD, DVD or flash drive. Massachusetts Flagg v. City of Detroit, 252 FRD 345, 356, The court explained, “We are dealing with Because Massachusetts public records 360 (E.D. Mich. 2008), and the high-pro- a developing area of law and we are quick to laws consider public “all . . . documentary file cases People v. Kilpatrick, No. 08-10496, emphasize that this opinion does not stand materials or data, regardless of physical and Detroit Free Press v. City of Detroit, No. for the proposition that every member of form or characteristics,” G.L. c. 4, § 7, 08-100214-cz, in which hundreds of text the public should always be allowed to re- cl. 26; 950 CMR 32:03, it includes all messages of the former mayor of the city produce the public records in any way he government records generated, received of Detroit were considered public records. chooses. . . . Given that this information or maintained electronically, including technology is readily available and is easily computer records, electronic mail, and Minnesota used and understood, we find no reason computerized records. All e-mail created or The Data Practices Act does not deal why the public should not be allowed the received by an employee of a government with “records” but rather with “data,” convenience of having electronic copies unit is a public record. SPR Bulletin No. — more specifically, “government data,” provided to it at the legally allowed cost.” 1-99 (Feb. 16, 1999; revised and reissued which is defined as information “col- According to the Louisiana State Ar- May 21, 2003). The Massachusetts Public lected, created, received, maintained or chives policy, e-mail of all government Records Division requires all government disseminated by any state agency, political bodies should be subject to the same offices to establish written policies regard- subdivision, or statewide system regardless records retention schedule as if it were a ing electronic communication. of its physical form, storage media or con- paper record. A reporter’s public records request for ditions of use.” Minn. Stat. § 13.02, subd. e-mail in March 2009 revealed that Gov. 7. All government data is subject to the act Maine Deval Patrick’s aides guided a state senator “regardless of its physical form.” Thus, data The definition of “public records” in the into a new position at a supposedly inde- in electronic formats is covered by the act. Freedom of Access Act has for some time pendent state authority, with a $175,000 included electronic messages. The FOAA salary and a job description tailored so as Mississippi includes within the definition of “public not to require the technical expertise she Electronic messages are not specifically records” any “mechanical or electronic data lacked. The reporter received e-mail cor- addressed by the Mississippi Public Re- compilation from which information can respondence contradicting the officials’ cords Act. However, it is generally accepted be obtained, directly or after translation public statements insisting the senator’s that such messages fall within the definition into a form susceptible of visual or aural hiring was not related to her political sup- of public record contained in Miss. Code comprehension.” 1 M.R.S.A. §  402(3). port. Also in 2009, a Massachusetts resi- Ann. § 26-61-3(b) (public records include Additionally, “any document created or dent filed a public records request seeking “books, records, papers … and any other stored on a State Government computer printed copies of electronic communica- documentary materials, regardless of physi- must be made available” under the law. tion between Worcester city officials after cal form or characteristics …”). It is well settled in Maine that electronic he saw city councilors text-messaging each In terms of retention, the Mississippi communications, such as e-mail, are public other during an open meeting. The city Department of Archives and History ad- records. informed him that his request was overly vises that electronic messages and records Records retention schedules, including broad. A council committee later said are subject to the same retention guidelines those for electronic messages, are approved that although councilors could keep their as those applicable to paper records. by the State Archivist and the Archives devices on during meetings, they should Advisory Board, per the Archives and not communicate electronically during a Missouri Records Management Law in Title 5. E- meeting with five or more colleagues at The Sunshine Law applies to all public mail messages that qualify as official state the same time, leaving the broader texting records, “whether written or electronically records must be categorized according question somewhat open. stored.” Mo.Rev.Stat. § 610.010(6). Any to their content, just like paper records, According to the Massachusetts Public member of a public governmental body so they can be deleted or retained to the Records Division, the state has not yet who transmits any message relating to 8 Access to Electronic Communications Spring 2009
  • 9. public business must concurrently transmit Neb.Rev.Stat §84-1201, et seq. computer technology.” the message either to the member’s public In a case that arose since the new law office computer or to the custodian of re- Nevada took effect, a court held e-mail messages cords in the same format, to formalize it as The content of e-mail or other elec- of “individual legislators” were not subject a public record (subject to the enumerated tronic records determines whether they to release and that the law only applied to exceptions). Mo.Rev.Stat. § 610.026.1(1). are subject to release as public records. public bodies and agencies. KingCast.net v. In a lawsuit over access to e-mail mes- Personal records are not subject to release. Martha McLeod, et al., No. 08-E-192. sages from the office of Gov. Matt Blunt, Transitory messages, those that do not set Retention was also addressed in the the parties settled, agreeing that the re- policy, establish guidelines or procedures, update to the law. It states: “Governmental cords were subject to the Sunshine Law and document agency business, certify a trans- records created or maintained in electronic required to be released unless exemptions action, or become a receipt, are considered form shall remain accessible for the same applied. non-records and may be deleted when no retention or archival periods as their paper Electronic records must be retained in longer administratively useful. counterparts.” RSA 91-A:4,III-a. the same way as all other records. For e-mail messages that are public records, the appropriate records retention New Jersey Montana schedule must be applied. These guidelines The Open Public Records Act includes Information “in electronic format or were set forth in the “Policy on Defining in its definition of a “government record” other nonprint media” is open to the pub- Information Transmitted via E-mail as a any information “stored or maintained lic, subject to the same restrictions that ap- Public Record.” electronically.” N.J.S.A. 47:1A-1.1. ply to information in printed form. Mont. Two recent cases required e-mail to E-mail exchanged between Gov. Jon Code Ann. § 2-6-110. While there has not be released under the open records law. Corzine and his former union-leader been litigation over whether electronic Gov. Jim Gibbons was ordered to turn girlfriend is protected by the executive records are to be legally treated the same as over e-mail messages requested by the privilege, and the New Jersey Supreme all other public records, they are generally Reno Gazette-Journal. Of the 104 messages Court upheld the order protecting it from regarded as such. Barr v. Great Falls Intern. requested, the judge determined 98 fell release. Wilson v. Brown, 404 N.J. Super. Airport Authority, 326 Mont. 93, 107 P.3d within the transitory or privileged catego- 557 (2009). 471 (2005) (although the specific issue of ries that did not require release. For the purpose of retention and back whether an electronic record constitutes a Also, e-mail of the trustees of the Clark up, electronic messages are treated in the public record was not raised, the court held County School Board was held to be a same way as other records. The New Jersey that an arrest record from Alaska contained public record. Gray v. Clark County School Administrative Code (N.J.A.C. 15:3 et seq.) in national computer database was public District, No. 53391, Nev. Sup. Ct. sets forth retention schedules for various criminal justice information). records, including electronic records. The However, the server for the e-mail of New Hampshire retention schedules vary based on the con- officers and employees of state government New Hampshire updated its records tents of the records. is not maintained in a manner that permits law in 2008 to include as “governmental easy access. The only way to access these e- records” any written communication or New Mexico mail messages is to request the agency that other information, “whether in paper, The definition of public records broadly maintains the state server (the Department electronic, or other physical form, received includes “all documents, papers, letters, of Administration) to retrieve computer by a quorum or majority of a public body in books, maps, tapes, photographs, record- storage tapes and essentially recreate the furtherance of its official function, whether ings and other materials, regardless of information. The department charges for at a meeting or outside a meeting of the physical form or characteristics, that are its time and effort in recreating these e-mail body.” RSA 91-A:1-a, III. used, created, received, maintained or held messages, and it is often exorbitant. This Litigation prompted the legislative by or on behalf of any public body and re- issue will likely lead to litigation. update. In Hawkins v. New Hampshire late to public business, whether or not the Electronic messages are legally treated Department of Health and Human Services, records are required by law to be created or in the same way as other records in terms 147 N.H. 376 (2001), a party requested in- maintained.” § 14-2-6(E), NMSA 1978. E- of retention and back-up. formation contained in databases of a state mail is subject to disclosure under the law. agency. Because the requested information Nebraska did not take the form of an existing record, New York The Nebraska public records law has the court ruled it was not a public record The definition of an agency record cov- for many years included electronic records and denied the plaintiff’s request. ered by the Freedom of Information Law in its definition of public records. Neb. However, the court concluded its deci- is sufficiently broad to include electronic Rev.Stat. § 84-712.01(1) (Reissue 2008) sion by stating: “The issues in this case messages maintained by government agen- (“Public records shall include all records of foreshadow the serious problems that cies. FOIL § 86(4). Whether a particular documents regardless of physical form. . . . requests for public records will engender electronic communication is exempt from Data which is a public record in its original in the future as a result of computer tech- disclosure under FOIL will be determined form shall remain a public record when nology. Unless the legislature addresses by its content, rather than by the nature maintained in computer files.”). the nature of computerized information of the medium or format in which it is The Nebraska Records Management and the extent to which the public will be maintained by the agency. Matter of Data Act requires each agency to submit a provided access to stored data, we will be Tree, LLC v. Romaine, 9 N.Y.3d 454, 849 records retention and disposition sched- called upon to establish accessibility on a N.Y.S.2d 489 (2007) (“FOIL does not ule to the secretary of state; the agency case-by-case basis. It is our hope that the differentiate between records stored in may then dispose of record only in ac- legislature will promptly examine the Right paper form or those stored in electronic cordance with such approved schedule. to Know Law in the context of advancing format”); Babigian v. Evans, 104 Misc.2d Spring 2009 Access to Electronic Communications 9
  • 10. 140, 427 N.Y.S.2d 688 (Sup. Ct., N.Y. Co. is made for access to a record on a backup a record upon receipt and would thereby be 1980) (“information is increasingly being or for a copy of an electronically stored subject to disclosure under the Oklahoma stored in computers and access to such data record, the public entity may charge a Open Records Act. Also, an e-mail from an should not be restricted merely because it reasonable fee for providing the copies, employee of the legislature would become is not in printed form”), aff’d, 97 A.D.2d including costs attributable to the use of a record upon being received by a third- 992 (1st Dep’t 1983). information technology resources. NDCC party public body or official, and so would Two FOIL amendments made in 2008 44-04-18. Electronic records are legally be subject to the Oklahoma Open Records — which seemingly apply to all types of treated the same way as other records in Act. 2008 OK AG 19. electronic communications — require an terms of retention and back-up. Additionally, records of government agency to take public access considerations business belong to the public even if they into account when it contracts with outside Ohio are created, received or stored on an of- vendors and designs electronic information E-mail communications are treated in ficial’s private smart phone or laptop, systems. New language added to FOIL in the same fashion as other paper records according to an Oklahoma AG opinion. the form of § 87(5)(b) prohibits an agency under the open records law. Ohio Rev. 2009 OK AG 12. from entering into or renewing a contact Code § 149.011(A) and § 149.43(A); State Electronic messages are treated the for the creation or maintenance of records ex rel. Wilson-Simmons v. Lake County Sher- same as paper documents in terms of reten- where it would impair the public’s right of iff’s Department, 82 Ohio St. 3d 37, 693 tion and back-up. However, an agency may inspection or copying. N.E.2d 789 (1998). This is true regardless convert the e-mail to a hard copy when it Section 89(8) of FOIL, which pro- of whether the e-mail is on a government does not have the capability to maintain vides that any person who, with intent to or private account. State ex rel. Glasgow v. records in the original format, provided prevent public inspection of an agency Jones, 119 Ohio St.3d 391 (2008) citing that other records exist from which an in- record, “willfully conceals or destroys any Wilson-Simmons, 82 Ohio St. 3d 37. terested party could ascertain all significant such record shall be guilty of a violation.” In State ex rel. Glasgow v. Jones, 119 Ohio material contained in the electronic record. Although distinct from a specific retention St.3d 391 (2008), the court held a requester 2001 OK AG 46. policy governing electronic information was not entitled to access to text messages Public officials and employees are pro- files, this provision would seem to apply sent by a state representative because they hibited from altering or destroying public with full force and effect to any situation did “not document work-related matters” records on their private communication where agency personnel have intentionally and thus were not public records. The devices unless allowed to do under the failed to preserve or have purged electronic requester, however, did receive access to state Records Management Act. 2009 OK communications to avoid disclosure under e-mail messages. AG 12. FOIL. In State ex rel. Toledo Blade Co. v. Seneca County Board of Commissioners, 120 Ohio Oregon North Carolina St.3d 372 (2008) the Ohio Supreme Court Electronic messages and files are treated The state’s definition of public records required a county board to retrieve e-mail the same as paper files and documents specifically includes “electronic data- messages that were deleted from its sys- under Oregon’s Public Records law. ORS processing records” and says the “physical tem in violation of its records retention 192.410(4)(a). Whether the message is a form or characteristics” of a document have policy. The board had to pay for the cost public record or exempt from disclosure no bearing on whether it is a public record. of retrieval. depends on its content. A lawsuit was pending in May 2009 E-mail messages are subject to the same Electronic communications are also involving access to e-mail messages of retention schedules as paper records based treated the same as paper records in terms former Gov. Mike Easley. A whistleblower on their content. of retention. State guidelines require had disclosed that the governor’s press of- routine back-up and periodic copying or fice discouraged the use of e-mail because Oklahoma migration to new hardware or software sys- of the paper trail it left and directed that All documents regardless of physical tems to appropriately retain such records. when e-mail on a controversial subject was form are records available for public in- Attorney General’s Manual, I, C, (1). unavoidable, agency public affairs direc- spection under the open records law. 51 tors were to “double delete” e-mails from Okla. Stat. Supp. 2005 § 24A.3.1. E-mail Pennsylvania computer systems. Easley established the in either electronic or paper form is subject A record includes any information or E-Mail Records Review Panel that issued to the Act. 2001 Okla. Op. Att’y Gen. 7. document “regardless of physical form or recommendations on retention, most of A recent attorney general opinion ad- characteristics” and includes information which were signed on the governor’s last dressed various issues related to electronic “stored or maintained electronically.” So day in office. communications. Communications among long as an e-mail satisfies the Open Re- There is no legal distinction in the law legislators, whether written or electronic, cords Law’s definition, the law requires on access and retention between electronic are not subject to disclosure because, except access. and paper documents. for financial records, the legislature and However, local governments are in- legislators are not a “public body” covered terpreting the changes to the law that North Dakota under the Oklahoma Open Records Act. went into effect in 2009 as applying only The open records laws apply per the However, an e-mail created by a third- to e-mail messages that are stored on statute to all forms of records, including party public body or official and sent to a government computer servers. Some lo- electronic messages. NDCC 44-04-18. legislator would be a record and thus sub- cal governments do not maintain e-mail Access to electronically stored records is ject to the Oklahoma Open Records Act. messages for any length of time on servers, free if the records are recoverable without An e-mail sent by a legislator to a third- or only have forwarding services that send the use of a computer backup. If a request party public body or official would become e-mail automatically to an official’s private 10 Access to Electronic Communications Spring 2009
  • 11. account. In such cases, those e-mail mes- panel advised the city on how to respond to public disclosure. Op. Tex. Att’y Gen. sages have not been accessible in response to state workplace safety violations and how No. JC-3828 (2001). There is no firm state to open records requests. to hand-pick firefighters to speak publicly policy for retention of e-mail; for example, about their experiences in order to fight open-government advocates urged reform Rhode Island criticism of the department’s handling of when it was discovered that Gov. Rick The state’s Open Records Law treats the fire. Perry’s aides were instructed to routinely electronic mail messages as a public record, A “meeting” under the open meetings delete office e-mail after seven days. except for messages sent by or to elected laws includes the convening of a quorum In April 2009 a Texas appellate court officials with or relating to their constitu- of the constituent membership of a public reversed a trial court’s decision that a Dallas ents or to elected officials in their official body, whether in person or by means of mayor’s Blackberry e-mail messages were capacities. R.I. Gen. Laws § 38-2-2(4)(i). electronic equipment, to discuss or act public information, leaving the question Three 2006 Attorney General Opinions upon a matter over which the public body open for further judicial interpretation. discuss the possibility that e-mail exchanges has supervision, control, or jurisdiction. The trial court had held that because the between and among the members of a S.C. Code Ann. § 30-4-20(d). No chance messages were made in connection with the public body may, under certain conditions, meeting, social meeting or electronic com- transaction of official business, they were constitute a violation of the Open Meetings munication may be used in circumvention public under the Texas Public Information Act. To be unlawful that way, the e-mail of the spirit of the requirements. Act, as information “collected, assembled, messages must involve a majority of the or maintained under a law or ordinance or members of the public body and discussion South Dakota in connection with the transaction of of- or action relating to a matter over which A 2009 revision to the state’s open ficial business by . . . or for a governmental that public body has supervision, control, records law shifted the legal standard for body.” The city argued against release jurisdiction or advisory power. R.I. Gen. all state records — including electronic re- because the messages were not “collected, Laws §§ 42-46-2 and 42-46-5; In re Loparto cords — to presume they are public records assembled, or maintained by or for the v. Lincoln Town Council, 2006 WL 4563862 unless an exception to the law would allow city, and the city [did] not own or have the (R.I. Attorney General Opinion, May 19, them to remain private. Electronic records right of access to them” since they were 2006; In re McFadden v. Exeter/West Green- are not specifically addressed in the new sent from the Blackberry device and not wich Regional School Committee, 2006 WL law; however, the state records manage- through the office server. City of Dallas v. 4573866 (R.I. Attorney General Opinion, ment program statutes pertain to records Dallas Morning News, LP, 2009 WL 944395 June 6, 2006); In re Cerullo v. West Warwick in any physical form and make them state (Tex. App 2009). Town Council, 2006 WL 4573895 (R.I. At- property. S.D.C.L. § 1-27-9 and S.D.C.L. A case pending in the Fifth Circuit arose torney General Opinion, Oct. 27, 2006). § 1-27-10. out of e-mail messages exchanged between Electronic messages are legally treated city councilors in Alpine, Tex., discussing in the same way as other records in terms Tennessee the time and content of a council meeting of retention and back-up by statute un- The state in 2008 made its most sweep- in violation of the Texas Open Meetings der R.I. Gen. Laws § 38-3-1 et seq. and ing reforms to the state’s Open Records Act. The U.S. Court of Appeals held regulation under R.I. Administrative Code Law in the past 20 years. With regard to that the First Amendment protected the 35-000-015. electronic messages, the portion of the law councilors’ rights to communicate with that revises Tennessee Code Annotated one another and ordered that the open South Carolina §10-7-503 (a)(1) provides that public re- meetings law be subject to a heightened Public records, as defined by the South cords include “all documents . . . regardless standard of constitutional review or else Carolina Freedom of Information Act and of physical form or characteristics made or it would be considered invalid. Rangra v. the Public Records Act include “all . . . doc- received pursuant to law or ordinance or in Brown, No. 06-51587 (Apr. 27, 2009). The umentary materials regardless of physical connection with the transaction of official parties have asked the full appeals court to form or characteristics prepared, owned, business by any governmental agency.” rehear the case. That request was pending used, in the possession of, or retained by a The new law also includes the creation as of publication. public body.” Therefore, records created of a state ombudsman, called the Office and stored electronically must be managed of Open Records Counsel. Along with an Utah according to the law. S.C. Code Ann. § 30- advisory committee, the office is charged The Government Records and Manage- 4-20(c); S.C. Code Ann. § 30-1-10. The with issuing guidance on electronic records ment Act defines “public record” to include Public Records Act does not differentiate issues. “electronic data,” “documents” and “other between types of media; records created or According to state statutes, paper and documentary material regardless of physi- formatted electronically are covered. The electronic copies should be treated the cal form or characteristics.” Utah Code South Carolina Department of Archives same with regard to retention. Ann. § 63G-2-103(22)(a). Public records, and History develops and issues records however, do not include personal com- retention schedules to authorize the legal Texas munications sent from or to a government disposition of public records. The Public Information Act covers officer or employee who is acting in his or   In 2007, e-mail messages released virtually all information possessed by her private capacity. pursuant to an open government request governmental bodies; “the form in which All governmental entities (except those seeking information about a deadly fire a governmental body stores information that are permitted to maintain their own revealed a close relationship between the does not affect its availability.” Tex. Att’y retention schedules) “shall file with the city of Charleston and a supposedly inde- Gen. ORD-461 (1987). Electronic mail State Records Committee a proposed pendent investigatory panel. The e-mail generated or received by a public entity schedule for the retention and disposition messages showed that a member of the may be but is not automatically subject of each type of material that is defined as Spring 2009 Access to Electronic Communications 11
  • 12. a record under this chapter.” Utah Code elected officials constitutes a “meeting” A case pending before the West Virginia Ann. § 63G-2-604(1)(a). Although section subject to the FOIA provisions. In evaluat- Supreme Court will determine whether e- 63G-2-604 does not distinguish between ing the issue, the court specifically noted mail exchanged between a supreme court paper and electronic records, it also does that “there is no question that e-mails fall justice and a party in a case before the court not preclude government entities from within the definition of public records are public records under the FOIA. The ju- submitting proposed retention schedules under [FOIA].” Beck v. Shelton, 593 S.E.2d diciary is subject to West Virginia’s FOIA. that make such distinctions; indeed, the law 195, 199 (Va. 2004). Electronic messages are legally treated appears to expect it in requiring proposed Retention of electronic records is gov- in the same way as other records in terms schedules for each type of material that erned by the Virginia Public Records Act, of retention and back-up. However, there qualifies as a record. § 63G-2-604(1)(a). Va. Code § 42.1-76, et seq. (the “VPRA”). have been no cases in which the meaning Whether an electronic communication of the retention section of West Virginia Vermont falls within the VPRA’s retention mandates law has been judicially defined, so it is not E-mail and other electronic messages depends on the content of the communica- certain that a “record” would include elec- are included in the definition of “public tion, not its form. Va. Code § 42.1-77. Ac- tronic messages. W.V. Code § 5A-8-3. If record.” 1 V.S.A. § 317(b) (Cum. Supp. cordingly, the VPRA pertains to all types electronic messages are included within the 2008) (a public record is “any written or re- of electronic communications so long as definition of “record”, then they are subject corded information, regardless of physical the information contained within “docu- to the same preservation requirements as form or characteristics, which is produced ments a transaction or activity by or with paper documents. W.V. Code §  5A-8-4, or acquired in the course of public agency any public officer, agency or employee of and W.V. Code § 5A-8-17. business”). an agency.” In 2008, the Vermont Superior Courts Wisconsin issued decisions in two cases under the Washington E-mail messages can be obtained under Access to Public Records Act involving Although practices vary by agency, re- the open records law just as any other e-mail messages. quests for electronic communications are record would be. McCullough Plumbing, Personal e-mail communications be- generally not controversial in Washington Inc. v. McFarland, 288 Wis. 2d 657 (2005). tween the Burlington city attorney and two and are treated the same as any other re- They are subject to the same exemptions women working for the city with whom he cords request. and privileges, such as the attorney-client was allegedly romantically involved were In June 2007, the attorney general ad- privilege. exempt from disclosure as “personal docu- opted Model Rules for Electronic Records. E-mail messages are also subject to ments” under 1 V.S.A. § 317(c)(7). Gannett The rules are non-binding “best practices” the state’s records retention policies, but Vermont Publ’g, Inc. v. City of Burlington, for state and local agencies to follow in ful- a failure to comply with the policies can- No. 628-9-07 Wncv at 1-3 (Wash. County filling requests for electronic documents. not be “attacked” under the open records Super. Ct. Oct. 6, 2008). Among other things, the rules recognize law. State ex rel. Gehl and DSG Evergreen E-mail messages sent between school that requests for electronic public records F.L.P., v. Connors, et al., 306 Wis.2d 247 board members regarding a vote to move should be addressed in the same manner as (Wis. 2007). sixth graders to a new school were exempt requests for print records. The Wisconsin Supreme Court was under the deliberative process and inter- Washington’s Public Records Act makes considering in 2009 whether “employees’ departmental communications privileges no distinction between electronic public personal e-mails are public records and, if under the law. 1 V.S.A. § 317(c)(4) and (17). records and traditional paper records. One they are, whether public policy reasons out- Bethel v. Bennington Sch. Dist., No. 403-10- recent case held that an e-mail sent by a weigh the public’s interest in disclosure.” 07 (Ben. County Super. Ct. Jul. 24, 2008). private citizen to the home computer of The case, Schill v. Wis. Rapids School Dist., Each public agency must establish and a public official was a public record — at No. 2008AP000967-AC, involves school maintain a records management program least, once it became the subject of public employees who sought an order from the to ensure the records are available to the comments at a city council meeting. O’Neill court determining whether the e-mail public. 3 V.S.A. § 218 (Cum. Supp. 2008). v. City of Shoreline, 145 Wash .App. 913, 187 messages are public. The state’s Court of Further, a custodian of public records may P.3d 822 (2008). Appeals has asked the Supreme Court to not destroy or dispose of a public record State law requires agencies to develop consider the question, because there is no without approval from the state archives appropriate record retention policies, opinion yet addressing the issue and it is of division. The General Record Schedule including for electronic records. RCW significant importance to the public. issued by the Vermont State Archives and 40.14.020. An electronic or e-mail version Records Administration requires that sub- of a public record must be retained for the Wyoming stantive correspondence be maintained for same period of time as if it were in paper “Private communications” between a at least three years. However, the Vermont form. Agency practices vary widely and legislator and a constituent, including e- legislature apparently has only a 90-day compliance with these guidelines is not mail, are not public records. Communica- retention policy for all e-mail on its server. universal, particularly at the local level. tions, including e-mail messages, between a legislature and legislative staff, as well Virginia West Virginia as contractors and consultants, are also “Public records” subject to the Freedom E-mail messages are treated the same as confidential. of Information Act include electronic any other records under the West Virginia The law does not distinguish the treat- records. The Virginia Supreme Court Freedom of Information Act; that is, if they ment of electronic messages from any other considered the circumstances in which are public records, they should generally public record and should be retained and an exchange of e-mail messages between be released. disposed of as set forth in W.S. 9-2-411. 12 Access to Electronic Communications Spring 2009