AgriConnect uses voice and data technology to help agribusinesses reduce costs and expand productivity by automating the collection and dispersal of information across their supply chain

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Voice-Based Agribusiness Solutions

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A g r i C o n n e c t

3. Introduction
DIDYOU KNOW
That you could reduce the cost of farmer outreach
and increase the productivity of your field staff
through a mobility solution?
As the leader in mobile solutions for agribusinesses, Uniphore can help you:
Send personal, automated
communication to farmers
Collect real-time information
from field-based employees

4. AgriConnect uses voice and data technology to help agribusinesses reduce costs and expand
productivity by automating the collection and dispersal of information across their supply chain.
AboutThis Service
> Inbound: One single interface for raising queries/
complaints and placing orders
> Outbound: Farmers receive outbound voice calls with
information customized to their profile, such as
geography and crop cycle
Direct
communica-on
with
Farmers:
> Easy and real-time update of field activities using mobile
app (field activities updates, farmer registration, etc)
> Image capture of activities and crops
> GPS based farmer and land mapping
Direct
communica-on
with
Agents:
> Web-based platform collecting all field-based inputs,
including farmer and field agent inputs
> Customized reports on field agent productivity, farmer
outputs, and other metrics
Backend

5. Benefits of AgriConnect
> Increased automation of information delivery increases the farmer to agent ratio, making
agents more efficient and bringing down human resources costs
> Automated outbound calls to farmers with relevant information reduces the cost of
information dispersal and collection
> Realtime data collection and transmission for field agents through their mobile
applications reduces the amount of travel back to HQ, bringing down costs
Cost
Savings:
> Using voice-based communications expands outreach, overriding language and literacy
constraints
> Personalized services with relevant information increase farmer satisfaction and loyalty
> By offering a unique and critical services to farmers, increase competitiveness of your
company
Enhanced
Outreach:

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A u t o m a t e d F a r m e r C o m mu n i c a t o n

7. EnablingTechnology: Speech Recognition
Speech
Recogni-on
is
the
ability
of
a
program
to
understand
and
carry
out
spoken
commands:
> Background noise cancellation, semantic
interpretation, and grammar specification
> Enables natural, human-like conversations
and satisfying interactions.
Uniphore's Speech Recognition technology
understands and responds to the particular
characteristics and nuances of 14 languages
and over 100 Indian dialects.

8. Capabilities
Farmers record a question, an expert is notified
through SMS and records a reply, and the
sophisticated response is played back to the farmer
Send personalized voice and SMS alerts to
farmers with weather conditions, market
prices, input options, etc.
Personalized Farmer Communication
Alerts and Reminders
Query Handling
VoiceNet: HiVijay!The weather tomorrow in
Kovilpathu is sunny and 42 degrees.What
else would you like to know?
Vijay:The price of 1 kg of bananas in the
Kovilpathu market.
VoiceNet: In Kovilpathu, the price of 1 kg of
bananas is 35 rupees.
VoiceNet: Hi Vijay! Please record your
query.
Vijay: My paddy is stunting and
experiencing reduced tillering. Its
becoming yellow.
VoiceNet: Thank you. You will receive an
agent’s assistance within 24 hours.

9. Farmers use speech to navigate a robust
information database with important facts
about crops, diseases, prices, etc.
Send voice-based surveys to farmers to
capture data about important crop
information and satisfaction levels
Mobile Surveys
Information Portal
VoiceNet: Hi Vijay! Please tell me what
information you’re looking for?
Vijay: Government scheme for dairy
farmers.
VoiceNet:The Government of TN offers a
buffalo calves development program to
dairy farmers with low milk production in
alem, Namakal, Karur, and Tirunelvelli.
VoiceNet: Hi Vijay! Can you please tell me,
on a scale of 1 to 5, how much you like the
organic fertilizer you bought last month?
Vijay: I would give it a 5. It’s much better
than the inorganic fertilizer from before.
VoiceNet: Thank you for your inputs. We
value your opinion.
Capabilities

10. Establish
a
personalized,
cost-­‐
effec/ve
channel
to
market
your
product
to
customers
and
develop
engagement
programs
over
the
voice
channel
Collect information
from farmers over the
voice channel, and send
personalized tips and
updates through
automated outreach
Uses Cases
Value Offering
Contract Farming Agri Extension
Services
Input Providers
Improve quality of
crop production
through farmer
education, and
enhance the timely
provision of input
services

11. F i e l d f o r c e A u t o m a t i o n

12. EnablingTechnology: mForce
> Pioneer in Indian Language Speech Recognition and Voice Biometrics solutions on a Cloud
(with 2 Patent-pending innovations)
> Uniquely positioned to cater to the untapped opportunity to serve 900 million mobile
subscribers, 70% of whom don’t speak English or use data applications.
> India’s leading and only provider of commercially used Voice Biometrics platform used for
Banking and Payment Transactions.
> 5 years old with over 25 paying customers including large enterprise customers and a
Fortune 500 entity; 1.5 millions end user
> In 2012, Uniphore was the winner of
- Gartner’s CoolVendor Award – 2013
- Deloitte India’s Technology Fast 50 (17th Fastest growing Tech Company in India) - 2012
- Frost & Sullivan’s Entrepreneurial Company of theYear - 2012
- Red Herring’s short-list for its Top 100 Asia Award - 2012

13. Data Capture
Feature-rich software integrates multilingual speech with
standard mobile data (GPRS or 3G) technology to deliver:
> Easy data capture through inexpensive feature phones –
completely eliminating paper-based work-flow
> Immediate data exchange between field agents & back-end
business managers, making decision making easy & rapid
> Powerful web interface for continuous field agent monitoring,
easy dissemination of new forms, and rapid data collation &
analysis
> Seamless integration into existing IT infrastructure, such as CRM
& ERP systems
> Cloud-based deployment – availing a as a pay-as-you-grow
service

14. Realtime InformationTransfer
FIELD AGENT
with any GPRS-enabled mobile:
collects data through mForce
FIELD AGENT
with any low-cost, non-GPRS mobile
phone: collects data throughVoiceNet
> Text or speech-based form filling
> Across any smartphone platform
> Offline mode of data collection
> Multimedia inputs: Photos,Text,Audio
mForce VoiceNet
> Mul/lingual
support
in
14
Indian
languages.
> Both
inbound
and
outbound
calls
> Speech
biometrics
> Voice
recording
and
transcribing
Agribusiness IT Systems

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A b o u t U n i p h o r e

16. Speech-enabled Enterprise Mobility Solutions
> Pioneer in Indian Language Speech Recognition and Voice Biometrics solutions on a Cloud
(with 2 Patent-pending innovations)
> Uniquely positioned to cater to the untapped opportunity to serve over 900 million mobile
subscribers, 70% of whom don’t speak English or use smartphone application.
> India’s leading and only provider of commercially used Voice Biometrics platform used for
Banking and Payment Transactions.
> 6 years old with over 50 paying customers;1.5 millions end users through out enterprise
customers
> In 2012, Uniphore’s accolades so far include:
- Gartner’s CoolVendor Award – 2013
- Deloitte India’s Technology Fast 50 (17th Fastest growing Tech Company in India) - 2012
- Frost & Sullivan’s Entrepreneurial Company of theYear - 2012
- Red Herring’s short-list for its Top 100 Asia Award - 2012

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T h a n k Yo u !
For more information, contact us at sales@uniphore.com